bah, i'm late to the party... just got my ICX yesterday and now evga is back ordered for the step up... *cry

Shipped my 1080 out yesterday, splurged and went with 2nd day air ($110, ouch). I have the next day air on the Ti so I thought, what's the point of that if it still takes a week to get there? I'm selling my second 1080 when I get the Ti in so that will offset the cost. Now, it's getting there Saturday so I'm not expecting the Ti to ship till Monday at the earliest.

My step-up for my first card arrived about an hour ago.  Now to go through the whole process with the second 1080 Classified.  I may try the Post Office this time.  See if it gets there quicker than UPS.
 
The packaging from EVGA, while not too bad, is not what I would have used to pack a $700 dollar item and entrust to the gentle care of delivery people who are so rushed that the truck hasn't even stopped rolling and they are already out the door and on the way to the house.
 
Anyway..., at least it's here.  A new toy to play with!

Downrange5-0
Shipped my 1080 out yesterday, splurged and went with 2nd day air ($110, ouch). I have the next day air on the Ti so I thought, what's the point of that if it still takes a week to get there? I'm selling my second 1080 when I get the Ti in so that will offset the cost. Now, it's getting there Saturday so I'm not expecting the Ti to ship till Monday at the earliest.

They probably won't even get it until Monday, unless you pay extra (Even with second day air) for weekend delivery and even then I doubt EVGA works over weekends. They'll probably get it Monday and ship it out Tuesday. It doesn't seem to be a long turn around.
 
I get mine today, but I really want that water kit to get released...

TRClark911

comrade
The packaging from EVGA, while not too bad, is not what I would have used to pack a $700 dollar item and entrust to the gentle care of delivery people who are so rushed that the truck hasn't even stopped rolling and they are already out the door and on the way to the house.
 
Anyway..., at least it's here.  A new toy to play with!

No kidding about the packaging!  After all the care I took to pack mine in sturdy foam I got my Ti yesterday and the box is inside a bigger box with a wraparound bubble plastic.  Could have been better...
 
... not worried about it now.  I got it installed and after a 60 hour workweek I have Sat/Sun off to play with the computer.  :)

Seems pretty standard? My friends got their boxes is standard packaging box without even bubble wrap, just the spacer balloons. I've been getting like that for a while now from other companies like MSI and Gigabyte, never really had an issue, so I don't think it's a big problem. 
 
I only sent it out crazy wrapped because I couldn't prove it wasn't already that way when I sent it... but sent brand new to me? Too easy if the worst actually does happen.

Joined Step-Up Queue
3/18/2017

Accepted in step up
3/24/2017

Uploaded invoice
2/20/2017

Processed Payment
3/25/2017

Shipped out product to EVGA (overnight air)
3/27/2017

EVGA Received product on
3/28/2017

EVGA Shipped Out my 1080 TI on
3/29/2017

Received 1080 TI on
3/31/2017


I just picked up a new monitor (Acer Predator XB271HU) so this is going to be amazing as its my first real gaming monitor and I've never experienced G-Sync.

My last monitor was an Asus VG236H that came out right when Nvidia released their first 3d vision kit so it's pretty old. The monitor actually came with a 3d vision starter kit.

Anyways I'm impressed with the step up process. It went really smooth, very fast, and customer service was really good to me.

For shipping back to EVGA, do they have to receive the card within 14 days or does it need to be shipped within 14 days?

13 hours in US customs and counting.....

TRClark911

Cerulean_Shaman

TRClark911
No kidding about the packaging!  After all the care I took to pack mine in sturdy foam I got my Ti yesterday and the box is inside a bigger box with a wraparound bubble plastic.  Could have been better...
 
... not worried about it now.  I got it installed and after a 60 hour workweek I have Sat/Sun off to play with the computer.  :)

Seems pretty standard? My friends got their boxes is standard packaging box without even bubble wrap, just the spacer balloons. I've been getting like that for a while now from other companies like MSI and Gigabyte, never really had an issue, so I don't think it's a big problem. 
 
I only sent it out crazy wrapped because I couldn't prove it wasn't already that way when I sent it... but sent brand new to me? Too easy if the worst actually does happen.

I just thought it was ironic that I was told to package my GPU on all 4 sides... which is what I did.  Then mine shows up from EVGA with the spacer balloons you mentioned wrapped around... but nothing on the top or bottom.
 
It wasn't anything that upset me or anything... the card works great.

I think im the only one that thought that packaging was rather good.  Having the foam cushion around the box seemed like a great idea to me.  Especially considering how tight the video card was inside the box anyway.  I've definitely received worse shipping before from other companies.

This will be my last time posting on here bc I'm finished with it!
 
Step-Up Started
3/10/2017
 
Step-Up Queue
3/21/2017

Processed Payment
3/21/2017

Received
3/28/2017

Shipped Out
3/29/2017

Received
3/31/2017
 
End result? 
Happy camper
 
Thanks guys for all the help along the way!

Paid and going to send out my 1080 card this Tuesday before going on a small vacation for 5 days. Won't have to be without a GPU for too long then.
 
This is my first founders edition card and I hope it isn't too loud. Was going to water cool it with EVGA's AIO but it seems like they raised the price and its still going to sell out instantly.
 
Either way i'm excited as its still an upgrade over my 1080 and would help since i game at 1440p 165hz.

SColwell
I've never done the "Step-up" before but decided it was worth it so I sent in my GTX 1080 FTW for the 1080 ti.  According to Fed-Ex it was received yesterday at EVGA Brea, California at 11:30 or so in the morning.
It's 9:00pm the next day and I still haven't heard anything from them.  I've inquired, but nobody can confirm it has arrived.  The only answer is "don't worry about it".  The card cost me $1000 when I purchased it here in Canada and now with all the shipping plus Step-up difference I'm in for another $250.
 
My question is - how long does it take for EVGA to verify/confirm they received your card before they ship out the new "Step-up" replacement.  Any help will ease my concerns. 
 
Thanks everyone.

 
It varies, you can look back through the thread and see everyone's posted time periods. For me they marked it received the same day it got to them. They then sent it out the next day so it was a 24 turnaround. Some people have had to wait 3 days though so it varies on who knows what.

What is the best way to contact EVGA about step up? I'm kind of bummed that the 1080 Ti didn't ship today. It looks like for most people it either goes out the day received or the day after. They received mine yesterday.

SColwell
I've never done the "Step-up" before but decided it was worth it so I sent in my GTX 1080 FTW for the 1080 ti.  According to Fed-Ex it was received yesterday at EVGA Brea, California at 11:30 or so in the morning.
It's 9:00pm the next day and I still haven't heard anything from them.  I've inquired, but nobody can confirm it has arrived.  The only answer is "don't worry about it".  The card cost me $1000 when I purchased it here in Canada and now with all the shipping plus Step-up difference I'm in for another $250.
 
My question is - how long does it take for EVGA to verify/confirm they received your card before they ship out the new "Step-up" replacement.  Any help will ease my concerns. 
 
Thanks everyone.

They got it.  It took almost four days from the time mine was delivered, (according to UPS), until it showed up as received on the EVGA website.  The new card shipped within three days after that.  I used the cheapest UPS ground shipping, with insurance, but it arrived here this morning.
 
My first impression upon removing the EVGA GTX 1080 Classified and setting it on the desk next to the new 1080ti, was the how much smaller the new card was compared to the Classified.  I bought a couple of the PowerLinks for the new cards because the Classifieds took a bit of stretching the power cables from my PSU to reach the two 8-pin plugs on the top of the Classified cards.  The 1080ti was shorter and I really didn't need the PowerLink to make the power cords fit, but since I had them, I put one on the first 1080ti and installed it.  It does look neater.
 
Now I can hardly wait to get my second Classified packed up and sent back so I can get the second 1080ti!
 
The bump in performance was quite noticable between the cards.  I've been running a single 1080 Classified while waiting for the first one to be exchanged.  The last score on Time Spy that I got with the Classified was 7752.  With the 1080ti at the same settings it jumped up to 9179.  In Fire Strike Ultra it jumped from 5731 up to 6984.
 
My only small regret was that the 1080 Classified looked so much more impressive than the FE 1080ti.  However, it's not noticeable with the case side on, even with the glass window.  The performance is definitely within the 30-35% increase promised.  And it was the same price as I paid for the Classifieds.  The step-up only cost me the shipping cost.  I only had a few days left on my step-up period or I might have waited a while to see if an ACX or ICX model was offered on the step-up list.

- Update -
 
Although EVGAs site say's 'pending' on shipping and tracking, just got an email with both tracking numbers for the cards!  3-day shipping will be here on Wednesday.  Cards showed up on Thursday and was shipped out 1-day later! Great job EVGA!!! :)