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AnsweredHot!kingpin pump noise

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xingzhong
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2019/11/10 19:12:41 (permalink)
I just got my kp two days ago. But my kp pump is making high frequency noise. In PX1,both temperature curve and manually setting can't control Fan #1(VRM fan), Fan #2 (radiator fan )is working fine. Also the water flow has always been 900,so i guess noise came from pump.
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AHowes
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Re: kingpin pump noise 2019/11/10 19:36:54 (permalink)
One can see water flow?

Temps?

How do you have the rad installed? Water lines top or bottom on rad?

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xingzhong
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Re: kingpin pump noise 2019/11/10 21:22:18 (permalink)
AHowes
One can see water flow?

Temps?

How do you have the rad installed? Water lines top or bottom on rad?

When touch the pipe,I can feel the flow is very fast,even faser than max of ROG Ryujin 360.
Temps: 30 ℃ or lower
Top and bottom both tried. Also tried radiator set top/front of PC case. All uesless.......
 
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xingzhong
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Re: kingpin pump noise 2019/11/10 21:32:41 (permalink)
AHowes
One can see water flow?

Temps?

How do you have the rad installed? Water lines top or bottom on rad?

 sounds like the compressor in a small refrigerator......****
 
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AHowes
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Re: kingpin pump noise 2019/11/10 21:44:41 (permalink)
Prob air bubbles guessing. Try it again with water lines on the bottom so any air gets trapped at the top of the rad. May take awhile for any air to move to the top of the rad where one would want it stuck. Not at the card/pump.

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Re: kingpin pump noise 2019/11/10 22:19:48 (permalink)
If it sounds like this - this is NOT air and pump itself:
https://www.youtube.com/watch?v=8PvPTQe0cbM
Welcome to club.

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xingzhong
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Re: kingpin pump noise 2019/11/10 22:38:04 (permalink)
DeadlyMercury
If it sounds like this - this is NOT air and pump itself:

Welcome to club.


After installing kingpin,a pump appared in AIsuite3 ,but cannot be adjusted like your video.
What shall I do? I found some old information,which mentioned magnet trick. Is it effective?
Thx for welcome,I just sold  AORUS and buy kingpin
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DeadlyMercury
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Re: kingpin pump noise 2019/11/10 23:27:15 (permalink)
I mean "omg-why-is-pump-so-noisy?" club :)
 
Magnetic trick is dangerous because you don't have actual pump control and you can stop it without knowing it.
Pump is always present in AI suite because it is not "gpu pump" but pump header (up to 3A/36W) on your motherboard. To control pump via ai suite you need to connect it to motherboard and you can do it with a simple mod:
https://forums.evga.com/FindPost/2993217
 
So you need "mini-4-pin-gpu to 4-pin-fan-header" cable.
post edited by DeadlyMercury - 2019/11/10 23:30:15

"An original idea. That can't be too hard. The library must be full of them."
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xingzhong
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Re: kingpin pump noise 2019/11/10 23:40:26 (permalink)
DeadlyMercury
I mean "omg-why-is-pump-so-noisy?" club :)
 
Magnetic trick is dangerous because you don't have actual pump control and you can stop it without knowing it.
Pump is always present in AI suite because it is not "gpu pump" but pump header (up to 3A/36W) on your motherboard. To control pump via ai suite you need to connect it to motherboard and you can do it with a simple mod:

 
So you need "mini-4-pin-gpu to 4-pin-fan-header" cable.


So the true solution is buy a waterblock, but I can't find a place to buy now
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DeadlyMercury
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Re: kingpin pump noise 2019/11/11 00:23:18 (permalink)
well, if there is custom waterloop in your system - yes, you can try to use waterblock and AFAIK only evga makes waterblocks for kingpin.
if not - just remove shroud, place a wire and connect pump to motherboard to control it via ai suite or bios.

"An original idea. That can't be too hard. The library must be full of them."
Stephen Fry
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AHowes
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Re: kingpin pump noise 2019/11/11 03:11:30 (permalink)
Have you tried tipping the case so the card is vertical? Do that while gaming or when benchmarking so the pump is working fast to hopefully flush out any possible air trapped in the pump to the rad.

If it's not an air problem and it is pump you need to contact evga.. I'd do it by phone to get an rma going right away so yo< can get a new card in return.

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Thermaltake Tower 900 w/ 2x EK D5 pump/Res combo, 2 EK XE 480 rads.
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xingzhong
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Re: kingpin pump noise 2019/11/11 03:46:59 (permalink)
AHowes
Have you tried tipping the case so the card is vertical? Do that while gaming or when benchmarking so the pump is working fast to hopefully flush out any possible air trapped in the pump to the rad.

If it's not an air problem and it is pump you need to contact evga.. I'd do it by phone to get an rma going right away so yo< can get a new card in return.

Yeah,I just tried every position I could imagine,about 10min ago. I sent an email to customer service in Taiwan,but they seems didnot catch the point about noise.
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xingzhong
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Re: kingpin pump noise 2019/11/11 03:50:50 (permalink)
AHowes
Have you tried tipping the case so the card is vertical? Do that while gaming or when benchmarking so the pump is working fast to hopefully flush out any possible air trapped in the pump to the rad.

If it's not an air problem and it is pump you need to contact evga.. I'd do it by phone to get an rma going right away so yo< can get a new card in return.

A waterblock can solve all problems,but there is nowhere to buy it.... sad story
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AHowes
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Re: kingpin pump noise 2019/11/11 05:29:39 (permalink)
Temps at the moment on load?

Noisy pump would be a sign of a bad pump.

Did you make a video of it to send to them?

One can get a ek universal block to fit but it wont cool the mem or vram area.

But still.. even if you can get a block it still would be a bad deal to pay all that money for a bad cooler. They should be replacing it.

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AHowes
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Re: kingpin pump noise 2019/11/11 05:32:25 (permalink)
https://forums.evga.com/m/tm.aspx?m=3002608&fp=2

You can use the same block without doing the extra mod to use the aio bracket to also cool the ram.

Just make sure to order the other bracket as the default one that comes with the block wont fit the card mount holes.

Intel i9 9900K @ 5.2Ghz Dual Custom Water Loops.
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Thermaltake Tower 900 w/ 2x EK D5 pump/Res combo, 2 EK XE 480 rads.
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xingzhong
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Re: kingpin pump noise 2019/11/11 06:47:42 (permalink)
AHowes
Temps at the moment on load?

Noisy pump would be a sign of a bad pump.

Did you make a video of it to send to them?

One can get a ek universal block to fit but it wont cool the mem or vram area.

But still.. even if you can get a block it still would be a bad deal to pay all that money for a bad cooler. They should be replacing it.

overwatch 42℃
In last mail i send a video, but the most annoying thing about noise is its high frequency,not the volume level》
It's not pleasant to pay about $2000 for a bad cooler kp instead of the best quiet and powerful graphics card I imagined.
Ek universal block is not the perfect solution. TRYing RMA and waiting for Official waterblock resale. Besides noise, kingpin is an excellent graphics card in all aspects. Unless no other choice, I don't want to change it
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DeadlyMercury
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Re: kingpin pump noise 2019/11/11 07:19:50 (permalink)
Why you don't want connect pump to your motherboard?
High frequency noise comes because of pump high rpm: pump is running 100% always. But you can lower rpm and lower noise from it.

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xingzhong
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Re: kingpin pump noise 2019/11/11 07:47:32 (permalink)
DeadlyMercury
Why you don't want connect pump to your motherboard?
High frequency noise comes because of pump high rpm: pump is running 100% always. But you can lower rpm and lower noise from it.
stop

something strange,in normal BIOS,hybridfan speed range 0-48,but my card always 50%. In OC BIOS, VRM fan should be always ON, my card still stop at idle.
I can plug to my MB, but I still think there is something wrong with my card, makeing me gets very upset
[image]file:///C:/Users/35144/Desktop/3AUQV25T%606GHQ_QASDZ9_SW.png[/image]
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xingzhong
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Re: kingpin pump noise 2019/11/11 07:52:29 (permalink)

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AHowes
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Re: kingpin pump noise 2019/11/11 08:36:33 (permalink)
DeadlyMercury
Why you don't want connect pump to your motherboard?
High frequency noise comes because of pump high rpm: pump is running 100% always. But you can lower rpm and lower noise from it.


He shouldn't have to do that. This is not a common problem and first I've heard of a loud pump from a kingpin.. meaning bad pump. 2k.. do a work around.. no thanks!

Make sure your removing the power cord from the psu and draining all power from the system y pressing in the power button on your case for like 15-20 secs to drain all the capacitors.

Then flip the bios switch on the card. Then power back up.

You might even need to reinstall px1 as it may not recognize the change.

Intel i9 9900K @ 5.2Ghz Dual Custom Water Loops.
Asus Z390 ROG Extreme XI MB
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EVGA 2080ti K|NGP|N   
34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
Thermaltake Tower 900 w/ 2x EK D5 pump/Res combo, 2 EK XE 480 rads.
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DeadlyMercury
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Re: kingpin pump noise 2019/11/11 09:43:18 (permalink)
But it is the same pump that running in hybrid versions of ftw3/xc?... It can't be quiet due to high rpm and the fact that card can't control its speed.

"An original idea. That can't be too hard. The library must be full of them."
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Re: kingpin pump noise 2019/11/11 09:47:29 (permalink)
2080 Ti Kingpin has a different "new" generation pump --> Asetek Gen 6 <--... it is Not the same pump in other EVGA cards
 
Are you sure it is not "Coil Whine" your hearing ...from post #16  "but the most annoying thing about noise is its high frequency,not the volume level"
 
 
 https://www.evga.com/arti../01319/kingpin-2080-ti/
 
 

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AHowes
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Re: kingpin pump noise 2019/11/11 09:59:58 (permalink)
Cool GTX
2080 Ti Kingpin has a different "new" generation pump --> Asetek Gen 6 <--... it is Not the same pump in other EVGA cards
 
Are you sure it is not "Coil Whine" your hearing ...from post #16  "but the most annoying thing about noise is its high frequency,not the volume level"
 
 
 
 
 


Yeah I was thinking the same thing.. if its coil whine, that may pass in time.

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Re: kingpin pump noise 2019/11/11 11:40:47 (permalink)
Possibly coil whine crossed my mind as well because a noisy pump is usually a lower buzzing sound.

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xingzhong
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Re: kingpin pump noise 2019/11/11 16:39:26 (permalink)
AHowes
DeadlyMercury
Why you don't want connect pump to your motherboard?
High frequency noise comes because of pump high rpm: pump is running 100% always. But you can lower rpm and lower noise from it.


He shouldn't have to do that. This is not a common problem and first I've heard of a loud pump from a kingpin.. meaning bad pump. 2k.. do a work around.. no thanks!

Make sure your removing the power cord from the psu and draining all power from the system y pressing in the power button on your case for like 15-20 secs to drain all the capacitors.

Then flip the bios switch on the card. Then power back up.

You might even need to reinstall px1 as it may not recognize the change.

THX,test it after work
ROG matrix $4280(bunding with xg49vq) in CN.........
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xingzhong
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Re: kingpin pump noise 2019/11/11 16:43:02 (permalink)
GTXJackBauer
Possibly coil whine crossed my mind as well because a noisy pump is usually a lower buzzing sound.


What can I do if it is coil whine?
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AHowes
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Re: kingpin pump noise 2019/11/11 16:44:52 (permalink)
xingzhong
GTXJackBauer
Possibly coil whine crossed my mind as well because a noisy pump is usually a lower buzzing sound.


What can I do if it is coil whine?


Run it to break it in.. some attempt to change psu's as the possible cause. Some limit frame rate to stop it. Usually high frame rate causes it.

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xingzhong
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Re: kingpin pump noise 2019/11/11 17:00:38 (permalink)

 
Run it to break it in.. some attempt to change psu's as the possible cause. Some limit frame rate to stop it. Usually high frame rate causes it.

Okey,try it 
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xingzhong
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Re: kingpin pump noise 2019/11/12 21:14:16 (permalink)
USELESS....back to Taiwan RMAing
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Re: kingpin pump noise 2019/11/13 05:09:03 (permalink)
Give an Update after you get your card back

RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P
Thank You for Your Support


#30
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