NucleusX

acxcoolerssuck

NucleusX

acxcoolerssuck
1mm thick, i measured them when i first disassembled the card. and evga official said it is 1mm too. 

 
1.5mm it is then. If thats not what EVGA sends out, then ill keep em for spares and buy my own.

what evga is sending out about the thermal pads request is not for the stock pads replacement but rather additional pads for additional purpose. the bad contact problem is not an additional problem but it is the nature of the cooling.

Yeh my bad. But i think ill be replacing the memory pads with thicker ones anyways to be on the safe side.

i am still waiting for evga reply. if they dont give a (Deleted for Foul Language) about this then i have to buy the pads by myself. 
 
the stock pads: vram pad is 1mm and vrm pad is 2mm, if i remember them correctly.
so if you are going to buy you own pads, then 1.5mm and 2.5mm respectively should be fine.
 

acxcoolerssuck

NucleusX

acxcoolerssuck

NucleusX

acxcoolerssuck
1mm thick, i measured them when i first disassembled the card. and evga official said it is 1mm too. 

 
1.5mm it is then. If thats not what EVGA sends out, then ill keep em for spares and buy my own.

what evga is sending out about the thermal pads request is not for the stock pads replacement but rather additional pads for additional purpose. the bad contact problem is not an additional problem but it is the nature of the cooling.

Yeh my bad. But i think ill be replacing the memory pads with thicker ones anyways to be on the safe side.

i am still waiting for evga reply. if they dont give a (Deleted for Foul Language) about this then i have to buy the pads by myself. 
 
the stock pads: vram pad is 1mm and vrm pad is 2mm, if i remember them correctly.
so if you are going to buy you own pads, then 1.5mm and 2.5mm respectively should be fine.
 

Still awaiting approval myself. I'm starting to think EVGA should redesign the ACX 3.0 and have those sent out as
replacements rather than thermal pads. Might sound extreme, but its better than a recall. It seems they've given
the base plate too much heat to deal with on its own. A 1mm piece of metal would be terrible at sinking that much
heat from both the memory modules and the VRM's, having no fins and little mass to help radiate the heat away.

First thing first I really need those pads for replacement asap

Angier_1985
As I dismantled my EVGA yesterday and I didn't see such gaps, this def. hints towards a QC issue.

cant tell from dismantled cooling plate, may not be accurate enough.
the most accurate method to check this problem should be taking photo with spot light from the top of the card given the cooling plate is mounted properly.

acxcoolerssuck

Emwun Garand
One of my cards has a noticeable gap between the pads and memory, the other does not. I plan on doing a heavy gaming session this weekend to see if any of the issues pop up on either card. 

would you mind to take a photo on that and upload it here?

 
I just posted the full teardown of both of my cards on Reddit in r/nvidia

acxcoolerssuck




 
 

I would like to point out that...you modded your baseplate to fit that AIO. You grinded out FOUR mounting holes that hold down the baseplate snuggly against the VRAM. Sure there are five others at the corners but its even less snug.

stevenli1966

acxcoolerssuck




 
 

I would like to point out that...you modded your baseplate to fit that AIO. You grinded out FOUR mounting holes that hold down the baseplate snuggly against the VRAM. Sure there are five others at the corners but its even less snug.

Very good catch on the fact that this Heatspreader was modified.  

Another MAJOR issue with EVGA GTX 1080 FTW...
This is really getting out of hand. I hope significant changes will be made and a full recall will be put into action. This is not what we deserve from premium EVGA products.

For those with gaps, submit a support ticket to have the card replaced. There should not be gaps.

Personally, I would think this is probably standoffs with and incorrect height. I know the first card had the heatspreader modified, which is never a good idea, but a few others are seeing the same issue.

Scarlet-Tech
For those with gaps, submit a support ticket to have the card replaced. There should not be gaps.

Personally, I would think this is probably standoffs with and incorrect height. I know the first card had the heatspreader modified, which is never a good idea, but a few others are seeing the same issue.

i dont intend to mod the plate. i asked for another vrm heatsink by evga. i have no choice. and the plate is not user friendly at all. not to mention the cooling performance of the plate.

Scarlet-Tech

acxcoolerssuck

Scarlet-Tech
For those with gaps, submit a support ticket to have the card replaced. There should not be gaps.

Personally, I would think this is probably standoffs with and incorrect height. I know the first card had the heatspreader modified, which is never a good idea, but a few others are seeing the same issue.

i dont intend to mod the plate. i asked for another vrm heatsink by evga. i have no choice. and the plate is not user friendly at all. not to mention the cooling performance of the plate.

How is a solid piece of aluminum supposed to be user friendly? Please explain that one so I can understand.

The cooling performance requires air to flow across it. If you remove the air. Movement from any of the other brands you mention, their card would overheat too. Unfortunately (and I said this months ago) EVGA decided to make the card "silent" and set the fan speed so low that the air can not flow through the fins to the plate.

I mean users can't install third party cooler on evga cards without removing the cooling plate . Actually even evga hybrid cooler can't be installed on evga cards with the plate. And removing the cooling plate also means the back plate can't be mounted too, you should know that as I saw your guide post.

The plate is solid, so it wont be bent easily.

Other brands cooling plate has micro fins on the plate while evga hasn't. Evga is not the only one using cooling plate but those reviews show clearly that evga cooling plate is much worse than other brands plates. Although evga plate can keep the vrm temp under 100c in gaming meaning the plate is enough for cooling purpose and maintaining the vrm rating at 35a.

HungryHamster

Scarlet-Tech
For those with gaps, submit a support ticket to have the card replaced. There should not be gaps.

Personally, I would think this is probably standoffs with and incorrect height. I know the first card had the heatspreader modified, which is never a good idea, but a few others are seeing the same issue.

From reading through the reddit post that blew up today, this actually seems like quite the prevalent issue. I'm really surprised EVGA has not found it necessary to conduct a full review and come out with another public statement. I'm having the thermal pads installed by a professional and only after that is done will I know for certain if my 2x 1080 FTWs have this widely reported gap between the VRAM and the thermal pads on the mid plate. What if I get the pads installed and then find out I need more or a full RMA? I'm paying for a repair on a broken product that quite likely has even more issues.

May I have the reddit link please

i added the reddit link to #1
https://www.reddit.com/r/...wo_evga_gtx_1080_ftws/

HungryHamster

acxcoolerssuck

HungryHamster

Scarlet-Tech
For those with gaps, submit a support ticket to have the card replaced. There should not be gaps.

Personally, I would think this is probably standoffs with and incorrect height. I know the first card had the heatspreader modified, which is never a good idea, but a few others are seeing the same issue.

From reading through the reddit post that blew up today, this actually seems like quite the prevalent issue. I'm really surprised EVGA has not found it necessary to conduct a full review and come out with another public statement. I'm having the thermal pads installed by a professional and only after that is done will I know for certain if my 2x 1080 FTWs have this widely reported gap between the VRAM and the thermal pads on the mid plate. What if I get the pads installed and then find out I need more or a full RMA? I'm paying for a repair on a broken product that quite likely has even more issues.

May I have the reddit link please

Yes, here it is:
 
https://www.reddit.com/r/nvidia/comments/5aqjvb/so_i_disassembled_my_two_evga_gtx_1080_ftws/
 
Many people are reporting a similar issue. This is obviously not an issue that is just confined to a few cases, but EVGA sure is pretending like it is. They need to come clean and perform a full recall.

i would prefer having new design of thermal pads sent by evga to fix the problem by myself.
rma/recall/refund is not fun for me... even no shipping fee, time is still wasted... although fixing the problem by myself will take us some time too....

he offers him brand new cards because he is in the 30 day purchase window. people need to read or think what they read.