SKeijmel
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 04:59:33
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Can anyone confirm the 1070 FTW has the same problems as the 1080 FTW? on reddit a evga staff member said the 1070 ftw is not effected because he says its physically different. is this true or not ? or are the pcb and cooler the same on the 1070 ?
post edited by SKeijmel - 2016/10/22 05:07:10
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Timmaigh
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 05:05:55
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EVGA_JacobF
There will not be a shipping charge.
Hey there, new member here. Proud owner of 2 GTX 1080 FTW as well. I bought them - funnily - exactly on 31th of August.  I just found out about this unfortunate issue. Very nice of you to provide solution. I would be interested in getting these additional thermal pads, just to be on the safe side. How and where do i "sign" for them? I live in Slovakia and i bought the cards from local reseller (). Should i contact them or should i deal directly with you (Evga?) I dont think you have any official representation in my country and never dealt with similar problem, so any advice how to approach this situation would be appreciated. Many thanks in advance.
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GA-Thrawn
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 05:12:32
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I hope we get an official answer about the step by step manual(with pictures) for install the thermal pads.
Do we get thermal paste for the gpu, too ?
An official answer whats with the 1080 Classified will be also fine :)
At the moment my information ist the classified does not need pads for under the Baseplate but i needs pads for under the Backplate ?
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DSP1
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 05:20:34
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EVGATech_MDecker
DSP1
When Ford determines there is a defect in one of their car models they do not send the parts to the buyer and tell them to fix it themselves.
I didn't pay $1000 to make repairs. Repairs I don't have the tools or the skills for.
I want my card replaced.
Hello,
we understand your frustrations however please keep in mind that this is optional. There is no danger of running your video card in its current configuration.
Really? My card shipped on Aug. 25th, and either freezes or black screens when I am gaming. If there is no danger to running it in its current configuration then why is a solution to the problem being offered in the first place. There may not be an immediate danger, but in 1 month, 3 months etc the degradation will have taken place from the overheating, if it hasn't already in my case. I have been bugging nVidia about this for a month complaining to them that their drivers are the issue, it appears I was wrong and owe them an apology. I will be filing an RMA to have my card replaced. Can I pay to upgrade to the Hybrid FTW?
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Gawg36
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 07:40:11
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Quick Question. First thank you EVGA for offering this solution and doing the best that can be done. As always, excellent Cust. Serv.
Silly (maybe) Question. On Oct 24th I want to order these thermal pads as soon as possible. My card and details are registered with EVGA.
HOW do we request them. Will there be a special form, or something. Or do we need to go through the normal channels.
Personally, as I guess there will be a lot of requests for this, I think it would be a good idea to have a sticky, an announcement, something clear on this
site so that it can be dealt with quickly.
That's it, but I must say, even with this heat issue, EVGAs response to it has been excellent. Roll on the 24th OCT!!
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Gawg36
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 07:54:05
(permalink)
GA-Thrawn
I hope we get an official answer about the step by step manual(with pictures) for install the thermal pads.
Do we get thermal paste for the gpu, too ?
An official answer whats with the 1080 Classified will be also fine :)
At the moment my information ist the classified does not need pads for under the Baseplate but i needs pads for under the Backplate ?
I would assume there will be some documentation, but actually most on this forum will already know how to do it. Shouldn't be difficult. I should mention, I know I have this issue (no black screens yet.) Because the backplate is by far the hottest I have ever known any GPU to be. The part in question is too hot for me to touch after running Firestrike without any overclock. My best guess is that without the thermal pad fix my card (GTX 1080 FTU) will continue to function normally for "sometime," but this heat will surely overtime cause premature failure. That is why I am so eager to put these thermal pads on, and hope to order, request whatever will be a simple process. So far EVGA have handled this very well IMHO.
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bcavnaugh
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 09:21:30
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Timmaigh
Hey there, new member here. Proud owner of 2 GTX 1080 FTW as well. I bought them - funnily - exactly on 31th of August.
I just found out about this unfortunate issue. Very nice of you to provide solution. I would be interested in getting these additional thermal pads, just to be on the safe side. How and where do i "sign" for them? I live in Slovakia and i bought the cards from local reseller (). Should i contact them or should i deal directly with you (Evga?) I dont think you have any official representation in my country and never dealt with similar problem, so any advice how to approach this situation would be appreciated.
Many thanks in advance.
Welcome to the Forum TimmaighYou may want to create your Own Thread under EVGA MODS RIGS and post you Build or Assembly and create a  of your own and maybe win a 1000 EVGA Bucks.
post edited by bcavnaugh - 2016/10/22 09:24:07
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ZeroBANG
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 10:05:42
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I ordered my 1080 FTW on the 30th of August in Germany. Is there any way to know for sure if my card is affected by this? ...no black screens or anything suspicious so far. personally i'd feel better with that increased warranty time, just in case. but i don't really want to throw 50€ at it either, the card was expensive enough already.
post edited by ZeroBANG - 2016/10/22 10:11:20
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ElBartoME
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 11:56:47
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ZeroBANG
I ordered my 1080 FTW on the 30th of August in Germany.
Is there any way to know for sure if my card is affected by this?
...no black screens or anything suspicious so far.
personally i'd feel better with that increased warranty time, just in case.
but i don't really want to throw 50€ at it either, the card was expensive enough already.
If the problem doesn't manifest itself in the first three years I seriously doubt your card is affected.
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Gawg36
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 12:56:09
(permalink)
ElBartoME
ZeroBANG
I ordered my 1080 FTW on the 30th of August in Germany.
Is there any way to know for sure if my card is affected by this?
...no black screens or anything suspicious so far.
personally i'd feel better with that increased warranty time, just in case.
but i don't really want to throw 50€ at it either, the card was expensive enough already.
If the problem doesn't manifest itself in the first three years I seriously doubt your card is affected.
That sounds reasonable. But it's also true (I think) that those who already experienced smoke, fire etc, were the first, and experienced faster failure than most This overheating is likely to result in a slow degradation of those components affected. It may not cause any problems for a week, a month, or a year. But, VRAM taken above max temp by a little time and again will eventually cause failure. If it's much higher it will result in fast failure. Some people may not be affected. I guess that's just the nature of hardware. It can only handle so much stress above and beyond what it's designed for. EVGA have acknowleged the issue, and last I read they will sent thermal pads, free, post free too, to those who apply. The issue is very real, the timeline will vary a lot! Kudos to EVGA for acknowledgment and offering a solution. I reckon other companies wouldn't handle it this way. Good job EVGA customer service!
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nrpeyton
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 13:19:45
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I have a 1080 Classified and I know EVGA have artificially limited the fan speeds on these cards. The fans are capable of operating at 12v -- well over 3000 RPM -- yet they max out at 2800RPM. I understand people want quiet cards; but even at 2800RPM the temps hardly go over 60c anyway.... most people will also leave automatic fan control.. So why not give user the choice? If you choose 3000+ you will have a noisy fan.... if you want a quiet fan keep it to 75% and still have temps under 60c.
If you are enthusiast and want temps under 55c you also should have the option.... no point in artificially limiting fan speed... that is just silly, EVGA!!
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the_Scarlet_one
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 14:20:50
(permalink)
For anyone asking "does this apply to the FTW, SCX, or classified.." It specifically says ACX cooler.. If the card has an ACX, this applied to that card... The SC, FTW, and the Classified all have ACX, so it applies. If it has a blower cooler, this does not apply. The Hybrid has a blower. The founders has a blower.
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ty_ger07
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 15:57:22
(permalink)
DSP1
EVGATech_MDecker
DSP1
When Ford determines there is a defect in one of their car models they do not send the parts to the buyer and tell them to fix it themselves.
I didn't pay $1000 to make repairs. Repairs I don't have the tools or the skills for.
I want my card replaced.
Hello,
we understand your frustrations however please keep in mind that this is optional. There is no danger of running your video card in its current configuration.
Really?
My card shipped on Aug. 25th, and either freezes or black screens when I am gaming.
If there is no danger to running it in its current configuration then why is a solution to the problem being offered in the first place.
There may not be an immediate danger, but in 1 month, 3 months etc the degradation will have taken place from the overheating, if it hasn't already in my case.
I have been bugging nVidia about this for a month complaining to them that their drivers are the issue, it appears I was wrong and owe them an apology.
I will be filing an RMA to have my card replaced.
Can I pay to upgrade to the Hybrid FTW?
Your solution is an RMA. Clearly. I don't know why you are arguing with EVGA about this. Like you said, you should send it in to EVGA and have them repair or replace it. I am sure that EVGA agrees. The option EVGA is offering is for computer enthusiasts who have concerns and wish to try to improve their otherwise correctly working video card.
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mannitu78
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 16:09:26
(permalink)
woooow so even the Classified, which was known to have the best PCB-Layout along high-end cards is a Candidat for the "Pad-Programm"...now thats really messed up. THe Layout has always been completly different, superior, with more phases, a thicker PCB with more Layers and and and....i never thought they were anything but perfect like they are.
post edited by Sajin - 2016/10/22 17:07:46
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_inkubux_
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 19:32:55
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Is the 1070 SC Black Edition affected by this ?.
I will receive mine later this week ?
There is no backplate on it so I guess I don't need thermal pads either ?
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wils07
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 23:46:58
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 I don't think the classified would benefit from the pads as they would block air flow more than anything as the vrm`s are lower that the phase`s and the backplate has a cut out for the air flow to blow on to them. I think the 1080 layout has only the phases showing. That's if the cut out infront of the phases are for the vrm`s .
post edited by wils07 - 2016/10/23 00:02:51
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wils07
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/22 23:50:31
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 here`s the 1080 ftw
post edited by wils07 - 2016/10/22 23:54:37
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ty_ger07
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/23 00:48:14
(permalink)
I am sorry Wils, but your terminology is all wrong. As such, your statement is also wrong. The Classified "VRM" (Mostfets) are not visible in your picture because they are under the cooling plate; just like the other versions of the 1080. The Classified could also benefit from thermal pads, theoretically. 
post edited by ty_ger07 - 2016/10/23 12:08:30
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Timmaigh
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/23 10:25:38
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bcavnaugh
Timmaigh
Hey there, new member here. Proud owner of 2 GTX 1080 FTW as well. I bought them - funnily - exactly on 31th of August.
I just found out about this unfortunate issue. Very nice of you to provide solution. I would be interested in getting these additional thermal pads, just to be on the safe side. How and where do i "sign" for them? I live in Slovakia and i bought the cards from local reseller (). Should i contact them or should i deal directly with you (Evga?) I dont think you have any official representation in my country and never dealt with similar problem, so any advice how to approach this situation would be appreciated.
Many thanks in advance.
Welcome to the Forum
You may want to create your Own Thread under and post you Build or Assembly and create a of your own and maybe win a 1000 EVGA Bucks.
Thank you for the heads up, i will look into it!
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Bar81
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/23 23:08:18
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So do we just submit a support ticket today or will there be a dedicated page to request these like the powerlink?
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Sixie
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 05:08:15
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Galaxy366
Any indication on how long shipping will take to the Netherlands, seeing EVGA is based in the US.
this will likely come from EVGA Germany (EU). I would guess that EVGA US will ship them in mass quantity to EVGA Germany to reduce logistical costs and will be shipped here for EU ^^ otherwise shipping with USPS to Netherlands takes about 4-7 days(business days). although im just speculating so take that info with a grain of salt :p
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Jyrtzy
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 05:14:22
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any news on where can we request these?
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dzernesto
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 05:39:27
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Since I live in Brazil, and EVGA probably wont ship it to me, which thickness should fit properly on the board? 1mm or 2mm ? Gonna buy it myself. I had a GTX 780 ACX sc that died because the VRM. I won't let it happen to my 1070 FTW, at least, not soon...
post edited by dzernesto - 2016/10/24 05:49:00
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Gawg36
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 06:24:14
(permalink)
Jyrtzy
any news on where can we request these?
That's what I and probably a lot of others want to know too. I asked the same thing a couple of pages back. So far, by offering these pads I think EVGA have done an excellent job, but it's taking a while to get any info on HOW to get them. Should be a big sticky, or something short precise and clear. I want to get my thermal pads in asap. Back plate, especially where over heating parts are is too hot to touch after any kind of stress without OC. I feel everytime I use it I'm shortening the life of card, maybe that's an overreaction, but cards have caught fire, rather like the Galaxy 7 smart phone. I don't want my money "going up in smoke."  If I had to guess I'd say all will be clear, with notice of procedure to get pads today (24th - the day these will ship out according to EVGA) I hope I'm not wrong.
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Gawg36
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 06:33:32
(permalink)
Bar81
So do we just submit a support ticket today or will there be a dedicated page to request these like the powerlink?
Doing by normal support ticket would be a mess. Probably 1,000s will need these pads. I seriously hope there is a powerlink or dedicated page. I can't imagine EVGA wanting 1,000s of support tickets for the same thing. Messy indeed. EVGA customer service is great imho, they will make it as easy as possible for both us and them. Pretty sure there will be a dedicated clear seperate way, powerlink, whatever. Wouldn't that be best for all customers, and for EVGA themselves too? Sure hope so. This must be done smoothly.
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RRX-JP
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 06:37:51
(permalink)
Is this a issue of the ACX 3.0?
Is this a issue of the Back Plate?
I seems like a design flaw of ACX3.0
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the_Scarlet_one
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 06:48:54
(permalink)
Give EVGA a chance to open for the day. 9am PST, and then a little time to get everything updated and posted. Currently they are not open due to the weekend break.
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Gawg36
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 07:13:17
(permalink)
Scarlet-Tech
Give EVGA a chance to open for the day. 9am PST, and then a little time to get everything updated and posted. Currently they are not open due to the weekend break.
Good point. I am in Japan and as I write this it is 11:12pm. Soon be the 25th here. Sorry, forgot about the huge time difference.
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the_Scarlet_one
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 07:14:59
(permalink)
Gawg36
Scarlet-Tech
Give EVGA a chance to open for the day. 9am PST, and then a little time to get everything updated and posted. Currently they are not open due to the weekend break.
Good point. I am in Japan and as I write this it is 11:12pm. Soon be the 25th here. Sorry, forgot about the huge time difference.
:-) I spent 3 years in Okinawa, and the time difference is terrible... It's what, 16 hours difference?
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Gawg36
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Re: bad(HOT) PCB Layout on GTX 1070 FTW?
2016/10/24 07:21:11
(permalink)
Scarlet-Tech
Gawg36
Scarlet-Tech
Give EVGA a chance to open for the day. 9am PST, and then a little time to get everything updated and posted. Currently they are not open due to the weekend break.
Good point. I am in Japan and as I write this it is 11:12pm. Soon be the 25th here. Sorry, forgot about the huge time difference.
:-) I spent 3 years in Okinawa, and the time difference is terrible... It's what, 16 hours difference?
Oooh, Okinawa, nice. Good Scuba. And what about them Naha chicks eh, heh heh. Ex military guy Scarlet? I'm from the U.k and that's 9 hours behind. I think East Coast is 4 hours behind London? So yes, at least 16 hours difference Pacific coast.
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