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Helpful ReplyZ390 FTW BSODs

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camelguy
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2018/11/01 03:03:42 (permalink)
Hey guys,
 
I just received my 9900k today and installed it in my Z390 FTW.  Unfortunately I've been fighting with BSODs (whea_uncorrectable_error and IRQL_NOT_LESS_OR_EQUAL) all day. 
 
It was pretty bad to start but after updating to BIOS version 1.02 and reseating my RAM, it seemed to get a bit better.  I can now boot into Windows and everything seems pretty stable, unfortunately as soon as I run something like Time Spy to benchmark, I get another BSOD.
 
I'm really suspect of a bad Mobo or RAM compatibility, as that was one of the things that version 1.02 of the BIOS improved.  I've defaulted the settings quite a few times and it happens with XMP on or off.  I've even removed the 2080 TI and tried my 1080 to no avail.  I've had some freezes in bios when adjusting boot settings, and strange behavior with the NVME drive as well (although I did test a 7200 drive an install a fresh copy of Windows 10 to rule out the NVME).
 
Any help or suggestions you could provide would be appreciated.  I may go out to Frys tomorrow and purchase some RAM to test.  I've swapped out or disconnected everything I can think of other than the CPU, Mobo, and RAM.
 
Thanks,
 
Vance
 
Edit: I'm using G.Skill Ripjaws 4 series 32GB (4x8gb) 3000, I've also tried only one chip, in different DIMMs
post edited by camelguy - 2018/11/01 03:20:16
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satchmo0016
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Re: Z390 FTW BSODs 2018/11/01 05:04:43 (permalink)
If you've tried booting with just one RAM stick in different slots, odds are you didn't get 4 bad sticks.
 
It crashing when there's a load tells me there's something up with the CPU and/or its interface with the motherboard.
 
Try going to BIOS and lower the CPU multiplier to something like 40-45 leaving everything else on auto. If you no longer experience any crashes, I'd say its a defective motherboard feeding inconsistent voltages to something somewhere. If it still crashes you could also try manually setting the voltage to something safe (1.25V Vcore) manual override and see if that fixes it. If that also does not fix it, i'd say you can almost surely rule out your CPU.
 
At that point, try looking for bent pins in the CPU socket or maybe faulty component (PSU or motherboard). Its probably not the processor or RAM since you tested all 4 sticks.
 
anecdote:  one of those youtube reviewers also got a preview sample of the z390 ftw and was having similar issues. His ended up being a faulty board. Maybe these boards got rushed out early but weren't quite ready. That might also be why we're still waiting on the dark.
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Niizz
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Re: Z390 FTW BSODs 2018/11/01 06:34:21 (permalink)
I had this exact same problem with my build on Sunday. What fixed it for me was to slightly overclock. I would manage to get through the entire Windows installation and the second I'd hit the desktop I'd either blue screen or just straight hard lock. I tested my RAM just like you mentioned.
 
 I ended upping multiplier to x48 with Vcore on auto and it stabilized. Something is very off about the Bios on these boards. The BCLK is the lowest out of all the Z390 boards currently available.
 
Now I'm @ 5Ghz all core and it is pretty stable. Still tweaking voltages and such but super annoying it didn't just run like it was supposed to. 
post edited by Niizz - 2018/11/01 07:02:11
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GGTV-Jon
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Re: Z390 FTW BSODs 2018/11/01 09:23:25 (permalink)
Slightly off topic but related to Niizz's post above and the mention of BCLK - GN just released a new video talking about the Z390 boards and how the different manufacturers are handling the clocks. Yes EVGA doesn't hold a steady 100, sometimes just under but never over. I have seen this on my X299 Dark as well
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bcavnaugh
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Re: Z390 FTW BSODs 2018/11/01 09:28:05 (permalink)
camelguy
Hey guys,
 
I just received my 9900k today and installed it in my Z390 FTW.  Unfortunately I've been fighting with BSODs (whea_uncorrectable_error and IRQL_NOT_LESS_OR_EQUAL) all day. 
 
It was pretty bad to start but after updating to BIOS version 1.02 and reseating my RAM, it seemed to get a bit better.  I can now boot into Windows and everything seems pretty stable, unfortunately as soon as I run something like Time Spy to benchmark, I get another BSOD.
 
I'm really suspect of a bad Mobo or RAM compatibility, as that was one of the things that version 1.02 of the BIOS improved.  I've defaulted the settings quite a few times and it happens with XMP on or off.  I've even removed the 2080 TI and tried my 1080 to no avail.  I've had some freezes in bios when adjusting boot settings, and strange behavior with the NVME drive as well (although I did test a 7200 drive an install a fresh copy of Windows 10 to rule out the NVME).
 
Any help or suggestions you could provide would be appreciated.  I may go out to Frys tomorrow and purchase some RAM to test.  I've swapped out or disconnected everything I can think of other than the CPU, Mobo, and RAM.
 
Thanks,
 
Vance
 
Edit: I'm using G.Skill Ripjaws 4 series 32GB (4x8gb) 3000, I've also tried only one chip, in different DIMMs


Is this Memory "4x G.SKILL RIPJAWS 4 SERIES DDR4 3000 CL15" from your older Z270 Rig?
What is the Model / Part Number of your Memory

Associate Code: 9E88QK5L7811G3H


 
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camelguy
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Re: Z390 FTW BSODs 2018/11/01 12:18:07 (permalink)
Niizz
I had this exact same problem with my build on Sunday. What fixed it for me was to slightly overclock. I would manage to get through the entire Windows installation and the second I'd hit the desktop I'd either blue screen or just straight hard lock. I tested my RAM just like you mentioned.
 
 I ended upping multiplier to x48 with Vcore on auto and it stabilized. Something is very off about the Bios on these boards. The BCLK is the lowest out of all the Z390 boards currently available.
 
Now I'm @ 5Ghz all core and it is pretty stable. Still tweaking voltages and such but super annoying it didn't just run like it was supposed to. 


Interesting, thank you for this suggestion, I can't wait to get home and try it.  Why the board would ship BSOD out of the box is beyond me but I'm hopeful that this will work.
 
bcavnaugh
camelguy
Hey guys,
 
I just received my 9900k today and installed it in my Z390 FTW.  Unfortunately I've been fighting with BSODs (whea_uncorrectable_error and IRQL_NOT_LESS_OR_EQUAL) all day. 
 
It was pretty bad to start but after updating to BIOS version 1.02 and reseating my RAM, it seemed to get a bit better.  I can now boot into Windows and everything seems pretty stable, unfortunately as soon as I run something like Time Spy to benchmark, I get another BSOD.
 
I'm really suspect of a bad Mobo or RAM compatibility, as that was one of the things that version 1.02 of the BIOS improved.  I've defaulted the settings quite a few times and it happens with XMP on or off.  I've even removed the 2080 TI and tried my 1080 to no avail.  I've had some freezes in bios when adjusting boot settings, and strange behavior with the NVME drive as well (although I did test a 7200 drive an install a fresh copy of Windows 10 to rule out the NVME).
 
Any help or suggestions you could provide would be appreciated.  I may go out to Frys tomorrow and purchase some RAM to test.  I've swapped out or disconnected everything I can think of other than the CPU, Mobo, and RAM.
 
Thanks,
 
Vance
 
Edit: I'm using G.Skill Ripjaws 4 series 32GB (4x8gb) 3000, I've also tried only one chip, in different DIMMs


Is this Memory "4x G.SKILL RIPJAWS 4 SERIES DDR4 3000 CL15" from your older Z270 Rig?
What is the Model / Part Number of your Memory


F4-3000C15Q-32GRK  -  Yes this RAM set was used in my last Z270 build.  I don't see any RAM listed under the Z390 compatability list, although my specific model it doesn't appear to be listed on the Z370 list.
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SimpleSpacer
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Re: Z390 FTW BSODs 2018/11/01 14:08:58 (permalink)
I was having the same issue... like Niiz said, a mild overclock eliminated the BSODs.  I hope I don't have to RMA this board, any word from EVGA?
 
I've got a 9900K with 4x16GB G.Skill TridentZ RGB DDR4-3200 (F4-3200C16D-32GTZR)
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camelguy
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Re: Z390 FTW BSODs 2018/11/01 14:55:39 (permalink)
I'm getting better results after using the auto OC (it still BSOD) and then selecting the "mild overclock" option.  Unfortunately I'm still having issues with crashes once I hit the CPU test in Time Spy.  Something just seems a bit off with this board, I have some RAM coming tonight, so I will be able to test it with some newer corsair RAM in the mix, which I assume would be much more supported than older G.Skill.
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camelguy
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Re: Z390 FTW BSODs 2018/11/01 14:58:12 (permalink)
SimpleSpacer
I hope I don't have to RMA this board, any word from EVGA?
 


To be honest I started by assuming it was my own incompetence, so I have yet to reach out to them directly.  I will probably open a ticket if the RAM does not resolve the issue.
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EVGA_Lee
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Re: Z390 FTW BSODs 2018/11/01 15:01:01 (permalink)
Can you guys give a little more information about what's in your system?  We've seen a few odd issues that may be consistent with what you guys are describing.  It's likely a BIOS issue, so I wouldn't expect an RMA to be needed at this point.
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Sajin
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Re: Z390 FTW BSODs 2018/11/01 15:01:42 (permalink)
camelguy
I'm getting better results after using the auto OC (it still BSOD) and then selecting the "mild overclock" option.  Unfortunately I'm still having issues with crashes once I hit the CPU test in Time Spy.  Something just seems a bit off with this board, I have some RAM coming tonight, so I will be able to test it with some newer corsair RAM in the mix, which I assume would be much more supported than older G.Skill.

Sounds like your cpu may have faulty imc. Try bumping your vcore & imc voltages up a bit to see if it helps you pass.


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SimpleSpacer
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Re: Z390 FTW BSODs 2018/11/01 15:01:57 (permalink)
I’m sure you checked. But the default settings for RAM for me were not right. I had to manually use the XMP profile and set the g.skill recommended voltage.
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SimpleSpacer
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Re: Z390 FTW BSODs 2018/11/01 15:05:25 (permalink)
EVGATech_LeeM
Can you guys give a little more information about what's in your system?  We've seen a few odd issues that may be consistent with what you guys are describing.  It's likely a BIOS issue, so I wouldn't expect an RMA to be needed at this point.


Z390 FTW
9900k
Seasonic 1000W power supply
EVGA 2080TI FTW3 Ultra
Samsung 1TB 970 Evo NVME
4x16GB G.Skill TridentZ RGB DDR4-3200 (F4-3200C16D-32GTZR)
 
On default settings it gave BSOD the instant windows tried to boot.
I changed the memory profile to XMP #1 from automatic, set the memory voltage to 1.35V
 
Still BSOD.
 
Set CPU multiplier to 48 and Vcore to 1.25
 
No BSOD since.
#13
Sajin
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Re: Z390 FTW BSODs 2018/11/01 15:10:55 (permalink)
SimpleSpacer
EVGATech_LeeM
Can you guys give a little more information about what's in your system?  We've seen a few odd issues that may be consistent with what you guys are describing.  It's likely a BIOS issue, so I wouldn't expect an RMA to be needed at this point.


Z390 FTW
9900k
Seasonic 1000W power supply
EVGA 2080TI FTW3 Ultra
Samsung 1TB 970 Evo NVME
4x16GB G.Skill TridentZ RGB DDR4-3200 (F4-3200C16D-32GTZR)
 
On default settings it gave BSOD the instant windows tried to boot.
I changed the memory profile to XMP #1 from automatic, set the memory voltage to 1.35V
 
Still BSOD.
 
Set CPU multiplier to 48 and Vcore to 1.25
 
No BSOD since.


What happens at stock settings with 1.25 vcore applied?


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camelguy
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Re: Z390 FTW BSODs 2018/11/01 15:12:49 (permalink)
Z390 FTW
9900k
Corsair RM1000i Power Supply
G.Skill Ripjaws 4 series 32GB (4x8gb) 3000 (F4-3000C15Q-32GRK)
Samsung 1TB 960 EVO NVME
EVGA 2080TI FTW3 Ultra
 
Wow our builds are extremely similar.  BIOS update 1.02 seemed to make a big difference, which would add credence to LeeM's assessment.
 
I just set my multiplier to 48 and set adaptive vcore to 1.25 and was able to complete a Time Spy run for the first time.
 
#15
Sajin
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Re: Z390 FTW BSODs 2018/11/01 15:15:01 (permalink)
Sounds like either...
 
#1 You guys got some faulty cpu's. or...
#2 The board isn't applying the correct voltage for stock settings.
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Niizz
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Re: Z390 FTW BSODs 2018/11/01 15:33:48 (permalink)
SimpleSpacer
I’m sure you checked. But the default settings for RAM for me were not right. I had to manually use the XMP profile and set the g.skill recommended voltage.

Same here. Had to turn it down to 1.35V.

My specs are:
Intel Core i9-9900K
EVGA Z390 FTW 1.02 Bios
32 GB G.SKILL TridentZ RGB (3200/14)
SAMSUNG 970 EVO M.2 2280 1TB
NZXT Kraken X62
EVGA 1080 FTW Hyrbird
EVGA SuperNOVA 1000 T2
Windows 10 Pro
#17
camelguy
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Re: Z390 FTW BSODs 2018/11/01 15:38:14 (permalink)
48x 1.25vcore - "stable"
49x 1.25vcore - hard freeze (no BSOD)
 
Sajin
 
 
What happens at stock settings with 1.25 vcore applied?





stock settings 1.25vcore - "stable"
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camelguy
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Re: Z390 FTW BSODs 2018/11/01 16:33:28 (permalink)
Not sure if it was turning off adaptive vcore (I've used it on my last EVGA board without issues) but I seem to be stable at 50x 1.35vcore which is ultimately my goal with this processor as I'm on air cooling.  Previously I wasn't stable at 50x with 1.35 adaptive vcore.
 
I'm going to test a bit with the new RAM and fine tune the vcore, as I think I could get closer to 1.30.
 
Ultimately it seems the board, at least in my current config, is a bit unstable with voltages.  I assume a BIOS update will fix this, which is par for the course as far as new generation launches I guess.
 
 
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satchmo0016
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Re: Z390 FTW BSODs 2018/11/01 17:11:02 (permalink)
It looks like some have had success with setting a manual voltage. 1.25 Vcore at x49 likely wont be stable on all cores, so its typical for it to crash at that voltage.
 
This might be an off the wall suggestion, but try selecting "high performance" mode in windows.
 
If power management options are enabled in the BIOS, windows will allow the CPU to go down to about 800mhz and drop voltage correspondingly. Selecting "high performance" mode will make sure windows isn't utilizing any power saving features and keep it at all core max multiplier and target voltage.
 
I've experienced instability on EVGA boards when using adaptive voltage and overclocking when windows is allowed to use power saving features because voltage drops too low and/or don't respond well(or fast) enough when a load is put on the CPU. This results in a transient oscillatory response of voltage (spike and dip). If either the spike is too high, or the dip is too low, it can cause a crash.
 
This kinda gets into the realm of why vdroop is implemented by intel (to prevent high spikes) and why load line calibration is typically used for overclocking (to reduce the minimum when it dips on load).
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camelguy
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Re: Z390 FTW BSODs 2018/11/01 17:16:55 (permalink)
satchmo0016
It looks like some have had success with setting a manual voltage. 1.25 Vcore at x49 likely wont be stable on all cores, so its typical for it to crash at that voltage.
 
This might be an off the wall suggestion, but try selecting "high performance" mode in windows.
 
If power management options are enabled in the BIOS, windows will allow the CPU to go down to about 800mhz and drop voltage correspondingly. Selecting "high performance" mode will make sure windows isn't utilizing any power saving features and keep it at all core max multiplier and target voltage.
 
I've experienced instability on EVGA boards when using adaptive voltage and overclocking when windows is allowed to use power saving features because voltage drops too low and/or don't respond well(or fast) enough when a load is put on the CPU. This results in a transient oscillatory response of voltage (spike and dip). If either the spike is too high, or the dip is too low, it can cause a crash.
 
This kinda gets into the realm of why vdroop is implemented by intel (to prevent high spikes) and why load line calibration is typically used for overclocking (to reduce the minimum when it dips on load).


Excellent suggestion. I'll give high performance a try and see if adaptive works better.  I tend to set my Windows installs to high performance, but this is a fresh install in an attempt to fix my issues.
 
Out of curiosity, why would you expect 1.25 to crash at 49?
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SimpleSpacer
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Re: Z390 FTW BSODs 2018/11/01 17:26:39 (permalink)
Sajin
SimpleSpacer
EVGATech_LeeM
Can you guys give a little more information about what's in your system?  We've seen a few odd issues that may be consistent with what you guys are describing.  It's likely a BIOS issue, so I wouldn't expect an RMA to be needed at this point.


Z390 FTW
9900k
Seasonic 1000W power supply
EVGA 2080TI FTW3 Ultra
Samsung 1TB 970 Evo NVME
4x16GB G.Skill TridentZ RGB DDR4-3200 (F4-3200C16D-32GTZR)
 
On default settings it gave BSOD the instant windows tried to boot.
I changed the memory profile to XMP #1 from automatic, set the memory voltage to 1.35V
 
Still BSOD.
 
Set CPU multiplier to 48 and Vcore to 1.25
 
No BSOD since.


What happens at stock settings with 1.25 vcore applied?




Same here.  Stock settings while bumping vcore are stable.
#22
satchmo0016
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Re: Z390 FTW BSODs 2018/11/01 17:31:07 (permalink)
camelguy
 
Excellent suggestion. I'll give high performance a try and see if adaptive works better.  I tend to set my Windows installs to high performance, but this is a fresh install in an attempt to fix my issues.
 
Out of curiosity, why would you expect 1.25 to crash at 49?




It honestly depends on the specific silicon, but most 9900k that I've seen online (I dont have one myself) need about 1.3vcore to hit 5ghz. That's about in line with a "good" 8700k, which makes sense because its the same silicone and process. I don't think many 8700k chips would do 4.9Ghz on all cores at 1.25V.
 
That's mostly just speculation from my experience overclocking coffee lake.
 
Edit: From the amount of people saying that manually putting in voltage seemed to help, I feel pretty confident the crashes are due to the motherboard reducing voltage too much on idle and/or oscillating too much on load.
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camelguy
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Re: Z390 FTW BSODs 2018/11/02 02:03:49 (permalink)
satchmo0016
camelguy
 
Excellent suggestion. I'll give high performance a try and see if adaptive works better.  I tend to set my Windows installs to high performance, but this is a fresh install in an attempt to fix my issues.
 
Out of curiosity, why would you expect 1.25 to crash at 49?




It honestly depends on the specific silicon, but most 9900k that I've seen online (I dont have one myself) need about 1.3vcore to hit 5ghz. That's about in line with a "good" 8700k, which makes sense because its the same silicone and process. I don't think many 8700k chips would do 4.9Ghz on all cores at 1.25V.
 
That's mostly just speculation from my experience overclocking coffee lake.
 
Edit: From the amount of people saying that manually putting in voltage seemed to help, I feel pretty confident the crashes are due to the motherboard reducing voltage too much on idle and/or oscillating too much on load.


I was definitely overthinking your statement haha. 
 
I'm currently stable at 50x 1.35vcore.  Different RAM doesn't seem to make a difference, but manually inputing RAM settings seems to give me the best results.  Looking forward to some BIOS updates.


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SimpleSpacer
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Re: Z390 FTW BSODs 2018/11/02 08:06:03 (permalink)
GGTV-Jon
Slightly off topic but related to Niizz's post above and the mention of BCLK - GN just released a new video talking about the Z390 boards and how the different manufacturers are handling the clocks. Yes EVGA doesn't hold a steady 100, sometimes just under but never over. I have seen this on my X299 Dark as well


I watched that video, it showed that the EVGA boards had the lowest power consumption of all tested.  Maybe they were a bit too stingy with the voltages.
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EVGA_Lee
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Re: Z390 FTW BSODs 2018/11/02 09:54:25 (permalink) ☄ Helpfulby Cool GTX 2019/03/06 07:56:38
Here's a Beta BIOS for you to try if you're running into stability issues with the 9900K on the Z390 FTW:  http://cdn.evga.com/BIOS/Z390/E397_flashtool_81101T00.zip
 
Let me know if you still run into issues after trying this.
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SimpleSpacer
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Re: Z390 FTW BSODs 2018/11/02 11:52:42 (permalink)
EVGATech_LeeM
Here's a Beta BIOS for you to try if you're running into stability issues with the 9900K on the Z390 FTW:  http://cdn.evga.com/BIOS/Z390/E397_flashtool_81101T00.zip
 
Let me know if you still run into issues after trying this.


So far no BSOD with this BIOS.  All I changed was setting memory to the XMP profile.
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satchmo0016
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Re: Z390 FTW BSODs 2018/11/02 12:08:52 (permalink)
SimpleSpacer
 
So far no BSOD with this BIOS.  All I changed was setting memory to the XMP profile.



Are you willing to check out voltages on load and idle to see what it is they changed?
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SimpleSpacer
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Re: Z390 FTW BSODs 2018/11/02 12:40:30 (permalink)
satchmo0016
SimpleSpacer
 
So far no BSOD with this BIOS.  All I changed was setting memory to the XMP profile.



Are you willing to check out voltages on load and idle to see what it is they changed?


Sure, what tool do you think would be best to capture the data?
#29
satchmo0016
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Re: Z390 FTW BSODs 2018/11/02 12:54:47 (permalink)
SimpleSpacer
satchmo0016
SimpleSpacer
 
So far no BSOD with this BIOS.  All I changed was setting memory to the XMP profile.



Are you willing to check out voltages on load and idle to see what it is they changed?


Sure, what tool do you think would be best to capture the data?


HWmonitor (https://www.cpuid.com/softwares/hwmonitor.html ) is what all the media uses to take data. Its a lot of data but if you can sort through it its very useful.
 
What im interested in is what the voltage is at idle and using power saving features, what max single core voltage is, and max all core, for non-AVX and AVX instruction sets.
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