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Helpful ReplyZ390 Dark - Can only see one out of five drives (SATA)

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bcarter3
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2019/09/25 12:54:27 (permalink)
First off, let me say that I realize that the drives need to be in GPT format to be seen, and the drive that can be seen is indeed a GPT formatted drive. My problem is that in order to format the other four drives to GPT I need to be able to see them, but I cant. The BIOS (v1.06) doesn't see the other drives either - and I've checked the cables and the connections, all are fine. I even checked the SATA ports with the drive that is seen, and all port pick up the drive that's GPT.
 
Short question - how am I supposed to reformat the other drives to GPT if they aren't seen by the system. I feel like I'm missing something basic here, but for the life of me I can't see what it is. I've tried firing up DISKPART, it doesn't see them, nor does the BIOS, nor do any of the disk management applications in Win 10.
 
Anybody have any ideas
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Sajin
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/25 13:14:15 (permalink)
Hmm. Sounds like there may be a problem with the sata ports. If you move the one working drive around on all the ports does it get detected on each port? If no, some may be disabled or faulty. If the one working drive gets detected on each port then you may have some faulty drives, or faulty cables. You could also try using the windows installation media to see if that might see the drives, and use it to format the drives to gpt.
 
https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/windows-setup-installing-using-the-mbr-or-gpt-partition-style
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bcarter3
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/25 13:18:22 (permalink)
Tried all of those options. I moved the working drive to each of the other cables and it was picked up fine. I tried the windows installation media and it detects non of the drives either.  I'm at a complete loss - I've ruled out the cables and the motherboard - and the chances of all four drives being bad is highly unlikely, especially as the common denominator here is that they aren't GPT format. Why isn't there support for IDE. I tried booting in legacy, still no luck, but thank you for the suggestions.
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Sajin
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/25 13:28:59 (permalink)
https://www.thewindowsclub.com/convert-mbr-to-gpt-disk
 
Maybe one of the following tools can detect them, and help you convert them to GPT.
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/25 13:54:31 (permalink)
Bad SATA power cable ?

If you use an incompatible one that came from a different PSU - it can kill the SATA drives
 
 
Why Your New Hard Drive Isn’t Showing Up in Windows (and How to Fix It)
 
Press Windows+R on your keyboard to launch the Run dialog box.

Type diskmgmt.msc into the box and press Enter.

“Initialize Disk” from the right-click context menu.

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MhzManiac
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/25 19:44:54 (permalink)
If you are using UEFI bios but the HD's were originally legacy formatted, they will not show up. As long as one of the drives is showing up you should be able to use EaseUS Partition Master to to detect and reformat the other drives.

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bcarter3
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/25 20:05:06 (permalink)
I'm starting to think that I've killed my SATA SSD drives. Non of the suggestions above have helped. diskmgmt.msc doesn't see the drives, neither does EaseUS partition master, or the BIOS - I'm 90% certain that the cables are okay - it runs an old 6GB Western Digital drive (non ssd) which its booting win 10 from right now. I've tried putting both the SSD's that its not detecting into another PC, same result - not sure how I did it, but I think I toasted my SSD's. I do have a M2 stick on order, so not completely up a creek, but not too happy about losing those SSD's
 
post edited by Sajin - 2019/09/25 22:29:33
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/25 20:15:50 (permalink)
Try setting up the bios for legacy drives even though you won't be able to boot up. Might want to save your current profile first. Then save and re enter the bios and see if the drives show up in ahci mode. At least you will know if they are dead that way.

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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/29 08:12:51 (permalink)
Test the drives in a different PC (if one is available) - or - an External enclosure
 
Give an Update after you get this sorted out

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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/29 08:55:04 (permalink) ☄ Helpfulby Cool GTX 2019/09/29 10:47:22
I had a similar experience with my Dark board, only I only had 2 drives that could not be seen by BIOS or windows, it turned out to be the wifi, if I had it disabled 2 of my SATA drives didn't show up, I had to enable it (even though I'm not using it at this time) in BIOS and after a reboot all drives show up.
 
Maybe something similar is happening here?
 
 


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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/29 09:17:38 (permalink)
JimBeamBlack
I had a similar experience with my Dark board, only I only had 2 drives that could not be seen by BIOS or windows, it turned out to be the wifi, if I had it disabled 2 of my SATA drives didn't show up, I had to enable it (even though I'm not using it at this time) in BIOS and after a reboot all drives show up.
 
Maybe something similar is happening here?
 
 


That's some crazy stuff. Thanks for posting that as it should help some folks.

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bcarter3
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/29 10:18:21 (permalink)
I think I've bricked them. The SSD's were taken out from my old ASUS Hero Maximus VII board, and placed in this new machine which has a different power supply. I didn't even know you could destroy SSD's in that way. I also may at one stage used my old SATA cables from the ASUS motherboard, again, not realizing that that could be a problem. Let's just say I've had a rude education on the frailty of SSD's.
 
I tried connecting them to (x2 SanDisk Ultra II 960Gb) to another PC and they aren't seen on that one either. I also tried the suggestion of disconnecting the SATA cable connecting it to the port on the motherboard, and leaving the SATA power connection plugged in to potentially reset the drive - again to no avail.
 
Open to other suggestions, but at this point, the reset failed, the BIOS doesn't see them in any machines, EaseUS, DiskPart, and AOMEI Partition Assistant don't see anything - I don't think there is much else I can do except accept the fact that they are now bricked and dead!
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/29 10:31:46 (permalink)
try different sata cables.   moving them shouldn't of caused any problems.  Sata connections can sometimes get worn.    If all else fails and you try everything, go into disk management to see if anything pops up.   I had a sata drive go bad but disk management could still see it.   the drive was converted to RAW and I couldn't get it formatted.  but if disk managment  can see it, there are a number of programs that can retrieve data off the disk of the MBR was corrupted.   Good luck.  
 
I would also be tempted to get the asus board up and running to see if there's still a connection and if they work. 

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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/29 11:05:59 (permalink)
JimBeamBlack
I had a similar experience with my Dark board, only I only had 2 drives that could not be seen by BIOS or windows, it turned out to be the wifi, if I had it disabled 2 of my SATA drives didn't show up, I had to enable it (even though I'm not using it at this time) in BIOS and after a reboot all drives show up.
 
Maybe something similar is happening here?
 
 


 
Yes - this is mentioned in the Manual  - [I looked after seeing Your Post]
(excerpt page 144)
 
"Likewise, if there is a device that shares bandwidth with your SSD or HDD (Page 27), make sure that the desired device is enabled in BIOS, or all other troubleshooting that comes after this section is moot."

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Cool GTX
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/29 11:06:09 (permalink)
You tried all the steps in the Manual - starting on page 144 ?


(excerpt 1)
"Likewise, if there is a device that shares bandwidth with your SSD or HDD (Page 27), make sure that the desired device is enabled in BIOS, or all other troubleshooting that comes after this section is moot."
 
---> you can confirm power with an old DVD drive ? - (if the drawer will open)

(excerpt 2 from Manual - after confirm Power)
 "go to Page 84 to see if the device(s) show up in Windows Disk Management. If the drive does not show in the SATA Configuration screen in BIOS, make sure the SATA cable is firmly seated on both the drive side and the motherboard. "

---> "As noted above, if you are using a device on a connector that shares its bandwidth, you will need to check and/or change the BIOS setting related to your device."


Z390 Dark Manual PDF

 
If it does Not show in BIOS & has power ... its dead

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bcarter3
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Re: Z390 Dark - Can only see one out of five drives (SATA) 2019/09/29 11:47:54 (permalink)
Thanks for that tip, I tried disabling the M2 Key E Wifi slot and it didnt make a difference. Double and triple checked the cables, no luck. The only thing that bothers me here is that I have 2 older drives that are SATA but not SSD's, they also aren't seen by the BIOS. The only drive I can get it to see is an old SATA non-SSD drive thats already pre-formatted to GPT format. Not sure if thats a coincidence or not. Also, and forgive my lack of knowledge here, but how do I find out if any devices share bandwidth? Thats about the only thing I think I have left to check.
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