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Updated bios on my Gtx 1080, now it wont clock up.

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fuih8u
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2019/07/24 06:50:28 (permalink)
I've always had a problem with this card. Whenever I would play a game or anything that requires the video card to use more than just idle power, the fans would turn up but wouldn't slow down until reboot or powerdown. So, to try to fix this issue, someone suggested to update the bios. I checked the bios against the model# and the serial#. I'm sure I used the right one? Now the card appears to work fine, on the surface. It has no problem with booting up or even playing youtube videos, but when I boot overwatch it trickles down to 9 fps. It will start up at max fps for a couple seconds then the fps drops quickly down to 9 fps. Its acting like its thermal throttling but before it has a chance to warm up. I've tried going back to the original bios but it acts the same now too. I've had this gtx 1080 for over a year.
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    bcavnaugh
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 07:09:30 (permalink)
    Welcome to the Forum
    Why did you update the Bios on your Graphics Card?
     
    Information about your Computer to allow members to help you.
     
    Motherboard
    Make:
    Model:
    Bios Version:
    Is Bios Current Yes or No.
    CPU
    Model:
    Settings:
     
    CPU Cooler Type
    Make:
    Model:
     
    Memory
    Make:
    Model:
    Settings:
     
    M.2 Devices:
    Socket 1:
    Socket 2:
    Socket 3:
     
    GPU/Video Card
    Make:
    Model:
    Driver Version:
     
    GPU/Video Card
    Make:
    Model:
    Driver Version:
     
    GPU/Video Card
    Make:
    Model:
    Driver Version:
     
    PSU
    Make:
    Model:
    AGE:
    Using One PCIe Power Cable or Two Separate PCIe Power Cables?
    Location US, EU, Other for Voltage or Power.
     
    UPS Unit
    Make:
    Model:
     
    Surge Protector
    Make:
    Model:
     
    Monitor
    Make:
    Model:
    Video Cable Type Used:
     
    Monitor
    Make:
    Model:
    Video Cable Type Used: 
     
    Monitor
    Make:
    Model:
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    TV’s
    Make:
    Model:
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    Other PCI/PCIe installed Devices
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    (1803 1809 or 1903)
     
     
    post edited by bcavnaugh - 2019/07/24 07:12:32

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    #2
    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 07:51:37 (permalink)
    I updated the Bios because I was lead to believe it would fix the fan issue.
     
    Here is more system spec info"
    Motherboard
    Make: ASRock
    Model: z270 Gaming k6
    Bios Version: p2.30 <- I think
    Is Bios Current: Yes
    CPU
    Model: i7 7700k
    Settings: stock? (not OC'ed)

    CPU Cooler Type
    Make: Cooler Master
    Model: Hyper 212 evo

    Memory
    Make: 16gb G.Skill Trident Z
    Model: f4-3200c14-8gtzkw
    Settings:

    M.2 Devices:
    Socket 1: WD Black 512gb
    Socket 2:
    Socket 3:

    GPU/Video Card
    Make: EVGA
    Model: GTX 1080 ACX 3.0 (08G-P4-6181-KR)
    Driver Version: 431.60
    Updated Bios Version: 86.04.3b.00.82
    Original Bios Version: 86.04.3b.00.80

    PSU
    Make: EVGA
    Model: ?? Gold+
    AGE: 3 years
    Using Two Separate PCIe Power Cables
    Location: US

    Monitor
    Make: LG
    Model: 32gk850g
    Video Cable Type Used: DP

    OS: Windows 10
    OS Version: pro
    Service Pack Level:
    Windows/Patch Level:1903
    (1803 1809 or 1903)
    #3
    Cool GTX
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 08:39:37 (permalink)
    Have you tried t total power flush ?
     
    Unplug All PC power sources after shutting Windows, after MB LEDs turn Off, hold start button 30 sec or longer, then plug in & reboot
    EVGA cards have a sticker on the back of the PCB with the factory BIOS version Noted, you may have to remove the cards back cover to see it
     
    Contact EVGA support with the BIOS version As marked on Your GPU, they can send you the file - just in case the one you used was corrupted

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    Sajin
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 10:06:55 (permalink)
    Sounds like it's time to test the card in another pc to see if it acts the same way or not.
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    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 10:07:38 (permalink)
    I just tried a total power flush. No change. I'll check the bios sticker next, but I have flashed to bios back to original and it didn't fix it. I understand I could've flashed a corrupted bios, but do you think the same issue would stick around after a flashback to the original?
    #6
    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 10:08:38 (permalink)
    I have also tried a fresh install of windows
     
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    HeavyHemi
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 10:21:22 (permalink)
    fuih8u
    I have also tried a fresh install of windows
     


    Did you check the temperature? It sounds like your GPU is thermal throttling (as you said).

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    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 11:07:34 (permalink)
    The base temp hovers around 35c-40c. If I open a game the temp gets upto 45c and drops fps to 6-9fps for the whole pc not just the game. 
    #9
    HeavyHemi
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 11:16:52 (permalink)
     
    fuih8u
    The base temp hovers around 35c-40c. If I open a game the temp gets upto 45c and drops fps to 6-9fps for the whole pc not just the game. 


    How about your CPU temps?

    If you open up task manager while this is occurring, what CPU and GPU usage are you seeing.  What are the GPU clocks doing? We need more actual detail on what the hardware is doing.

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    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 11:43:35 (permalink)
    Heres a pic of task manager at idle and with a game open

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    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 11:52:53 (permalink)
    CPU temps hit 47c max
    post edited by fuih8u - 2019/07/24 12:01:00
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    ty_ger07
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 12:07:16 (permalink)
    What is the perfcap reason (displayed in GPU-Z sensor tab) while a game is running?

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    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 12:12:41 (permalink)
    PerfCap Reason = VRel
    post edited by fuih8u - 2019/07/24 12:18:35

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    Sajin
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 12:57:01 (permalink)
    Yep, clearly your memory isn't clocking up. Looks like you're gonna need to rma the card.
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    HeavyHemi
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 14:25:28 (permalink)
    fuih8u
    Heres a pic of task manager at idle and with a game open




    As Sajin pointed out, your memory isn't going above 2D clock states.  As a last resort and a possibility there's a memory incompatibility with the firmware you flashed ( I know you said you flashed your original) I would suggest having EVGA send you a BIOS to reflash your GPU. If that doesn't work, RMA it.

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    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 15:09:23 (permalink)
    I sent an email to support asking for the original bios. Guess I'm waiting on a response from them now. I'll update if it works but I'm assuming I'm gonna have to RMA it. Thanks for the help everyone.
    #17
    bcavnaugh
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 15:15:43 (permalink)
    If you have a GTX 1080 ACX 3.0 (08G-P4-6181-KR) and PX1 shows a Reference Card then you have the wrong Bios for your Graphics Card.
    Click on the {i} at the Bottom Right side of the Version Number and post an image

    This data base sucks
    https://www.techpowerup.com/vgabios/?architecture=NVIDIA&manufacturer=EVGA&model=GTX+1080&version=&interface=&memType=&memSize=&since
    Updated Bios Version: 86.04.3b.00.82 EVGA GTX 1080 SC ACX 3.0 & EVGA GTX 1080 Classified (86.04.17.01.80)
    Original Bios Version: 86.04.3b.00.80
    EVGA GTX 1080 ACX 3.0 08G-P4-6181-KR https://www.techpowerup.com/gpu-specs/evga-gtx-1080-acx-3-0.b3608
    post edited by bcavnaugh - 2019/07/24 15:36:53

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    HeavyHemi
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 15:38:15 (permalink)
    bcavnaugh
    If you have a GTX 1080 ACX 3.0 (08G-P4-6181-KR) and PX1 shows a Reference Card then you have the wrong Bios for your Graphics Card.
    Click on the {i} at the Bottom Right side of the Version Number and post an image

    This data base sucks
    https://www.techpowerup.com/vgabios/?architecture=NVIDIA&manufacturer=EVGA&model=GTX+1080&version=&interface=&memType=&memSize=&since
    Updated Bios Version: 86.04.3b.00.82 EVGA GTX 1080 SC ACX 3.0 & EVGA GTX 1080 Classified (86.04.17.01.80)
    Original Bios Version: 86.04.3b.00.80
    EVGA GTX 1080 ACX 3.0 08G-P4-6181-KR https://www.techpowerup.com/gpu-specs/evga-gtx-1080-acx-3-0.b3608


    Psst


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    bcavnaugh
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 15:41:25 (permalink)
    HeavyHemi
    bcavnaugh
    If you have a GTX 1080 ACX 3.0 (08G-P4-6181-KR) and PX1 shows a Reference Card then you have the wrong Bios for your Graphics Card.
    Click on the {i} at the Bottom Right side of the Version Number and post an image

    This data base sucks
    https://www.techpowerup.com/vgabios/?architecture=NVIDIA&manufacturer=EVGA&model=GTX+1080&version=&interface=&memType=&memSize=&since
    Updated Bios Version: 86.04.3b.00.82 EVGA GTX 1080 SC ACX 3.0 & EVGA GTX 1080 Classified (86.04.17.01.80)
    Original Bios Version: 86.04.3b.00.80
    EVGA GTX 1080 ACX 3.0 08G-P4-6181-KR https://www.techpowerup.com/gpu-specs/evga-gtx-1080-acx-3-0.b3608


    Psst


    So PX1 is wrong then. But the OP said he went back to 86.04.3b.00.80 (Post#6) from 86.04.3b.00.82 that is shown in GPU-Z
    post edited by bcavnaugh - 2019/07/24 15:45:37

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    HeavyHemi
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 16:06:15 (permalink)
    bcavnaugh
    HeavyHemi
    bcavnaugh
    If you have a GTX 1080 ACX 3.0 (08G-P4-6181-KR) and PX1 shows a Reference Card then you have the wrong Bios for your Graphics Card.
    Click on the {i} at the Bottom Right side of the Version Number and post an image

    This data base sucks
    https://www.techpowerup.com/vgabios/?architecture=NVIDIA&manufacturer=EVGA&model=GTX+1080&version=&interface=&memType=&memSize=&since
    Updated Bios Version: 86.04.3b.00.82 EVGA GTX 1080 SC ACX 3.0 & EVGA GTX 1080 Classified (86.04.17.01.80)
    Original Bios Version: 86.04.3b.00.80
    EVGA GTX 1080 ACX 3.0 08G-P4-6181-KR https://www.techpowerup.com/gpu-specs/evga-gtx-1080-acx-3-0.b3608


    Psst

     

    So PX1 is wrong then. But the OP said he went back to 86.04.3b.00.80 (Post#6) from 86.04.3b.00.82 that is shown in GPU-Z




    Well maybe. But so many posts lead off on tangents. PX1 is irrelevant. He's apparently flashed the wrong BIOS. Lets see if, after he flashes the correct BIOS he has a resolution. If not, time to RMA the GPU regardless of what PX1 says. Why use that when GPU-Z is easier and doesn't cause near as many issues and gives you more information? I'm a fan of simplicity.

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    #21
    bcavnaugh
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 16:22:32 (permalink)
    @HeavyHemi I was just asking the OP a question but if PX1 is irrelevant here I am sorry and I apologize to you.
    post edited by bcavnaugh - 2019/07/25 07:02:43

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    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 16:34:00 (permalink)
    I did flash it back to the "newer" version. I figured the stock bios didn't fix the problem, might as well stick with the newer version. Could someone point me to the right bios?
    This is where I got the bios: https://forums.evga.com/Update-11916-with-NEW-BIOS-EVGA-GeForce-GTX-108010701060-PWM-Temperature-Update-m2573491.aspx
    I used this Bios: "8G-P4-6181-KR - EVGA GeForce GTX 1080 ACX 3.0 - Primary BIOS (86.04.3b.00.82)"
    Is this wrong?
    post edited by fuih8u - 2019/07/24 16:36:03
    #23
    Sajin
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 16:42:24 (permalink)
    Use the vbios that the vbios sticker says on the card.
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    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 16:42:58 (permalink)
    Is this what you wanted to see?

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    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 18:15:30 (permalink)
    The vBios sticker has "86.04.60.00.82" on it.
    I found that version bios but for the wrong device. Mine is the 8G-P4-6181-KR the only bios I could find is for [font="arial, helvetica, sans-serif; font-size: small"]08G-P4-[font="arial, helvetica, sans-serif; font-size: small"]6183[font="arial, helvetica, sans-serif; font-size: small"]-KR[font="arial, helvetica, sans-serif; font-size: small; font-style: italic"].
     
     
    #26
    Sajin
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 18:32:21 (permalink)
    Ok, when you have your original vbios loaded to the card it registers as a 6181 device via gpu-z?
    #27
    fuih8u
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 18:48:28 (permalink)
    Um...I dont have the original. I messed up and thought the original backup was one I downloaded. I deleted/overwrote the actual original backup.
    post edited by Sajin - 2019/07/24 18:58:01
    #28
    Sajin
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 18:57:48 (permalink)
    Oh, ok, in that case you should contact evga support to get the original .rom.
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    bcavnaugh
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    Re: Updated bios on my Gtx 1080, now it wont clock up. 2019/07/24 19:00:48 (permalink)
    8G-P4-6181-KR - EVGA GeForce GTX 1080 ACX 3.0 - Primary BIOS (86.04.3b.00.82) | Original BIOS

    Associate Code: 9E88QK5L7811G3H


     
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