Haggardblaz3
Welp, UPS lost my 3080 and I've had to open a claim. I'm literally distraught, I'd saved up for months to pay the difference and waited 8 to even get a chance to get one. Now I have no GPU at all.

Does anyone know how EVGA will handle this? They don't open till 11 my time, but a refund wouldn't ensure I'd get a new card any time soon, I need them to ship a replacement card or I'm just completely screwed.

1) Turn around will be about a month, maybe month and 1/2.

2) Make sure YOU also, put in the claim to UPS, so they can to if you haven't already. I had a 1300 G2 PSU Stolen and replaced with a pot.... It took UPS like a month and 1/2 to "Look" to see if they can "Locate it". Then EVGA was authorized the money for the lost shipment and had to find one to ship me... Ended up getting a 1500G2 I couldn't use cause it was to big.. but its all good. 

3) There WILL be wait time. Nothing can be done.. and it WILL be even longer most likely for EVGA to reship you your 3080.. and it will most likely be required for signature delivery.

KevinDontDance
Just got an email saying my 3080 Step-Up switched to the Low Hash Rate model, which they say should speed up the whole process, and that rules, so thanks EVGA! 

I will pass if they E-mail me that.. that's NOT what I want.. While I wont use it at all to mine... I want, what I am paying for.. so I'll wait for the normal version.. pass on the LHR. (( I have 2 1080 Ti's.. and have never mined at all.. only did Folding@Home, but EVGA killed the incentive now for it..))

Oct. 16, also don't care much about LHR. Market is too crazy to sweat the small stuff imo. I haven't been keeping track, but there's probably a workaround to it anyways

   UPS tracking shows my StepUp 3080 FTW3 Ultra arriving on the 30th. I never got an email about it being an LHR GPU and the model reference number hasn't changed. Either EVGA failed to mention it or I got one of the last non-LHR models. Unless the LHR model is faster at GPU intensive programs like 3d modeling/animation or World Creator 2 I guess they sent it to the right customer since my GPU is always too busy to be bothered with mining lol. Either way, my wait is over and my StepUp is on its way to me so I'm happy.
 
 
    Step 1 10/2/2020-GPU shipped as of yesterday. I doubt I'll ever buy a different brand of GPU after having seen the customer care EVGA has. They are a great bunch of people that are willing to help and have gone the extra mile for several people since I entered the StepUp. I know it can be very frustrating when you are waiting but try to remember EVGA has literally no control over whether they will be supplied with the silicon by Nvidia to build more cards to fill StepUp obligations, rare RMAs, and maintain any kind of product stock to distribute. As a disabled U.S. Army Veteran 1991, I was amazed to read the story of one customer who was also a disabled Veteran that used their computer to combat PTSD (Much the same as I do) and something had happened during the shipping of the card I believe. EVGA jumped on the issue and pretty much ensured he got his GPU. I've seen it done for other people who have had their cards stolen, damaged in shipping, or even when someone has made a mistake that results in the loss of a GPU or damage. I'm not saying they are going to replace your GPU after you accidentally backed over it with your car but they are exceptional and have earned my business in the future. I was an AMD GPU user until I bought my 2070 Super FTW3 Ultra. The quality of the build, the engineering, the component quality....Sorry AMD but unless EVGA starts releasing your GPUs I'm now officially team Green by way of EVGA. To everyone in the StepUp program, just be patient and you will receive your StepUp before you know it! The GPU shortage is about over so you will get your cards in a fraction of the time it took me or the others who signed up during this shortage.
 
  To EVGA, thanks for putting up with any moaning about my StepUp timeline! lol Best Regards to everyone. I'll probably keep stopping into the EVGA forums to stay part of this excellent community. :) Peace! 

So is there any concrete news and info regarding the switch too non mining gpus.. Does this mean it will take even longer? If so god does that suck..

Maybe the Step-Ups will exclusively get the LHC model and the people buying it outright via the Notifications will get the original? I dunno. The email itself said, "EVGA has taken these steps to increase availability and speed up the Step-Up process for gamers looking to upgrade their graphics card." I appreciate that, myself. If someone isn't going to mine, and the only difference in the model is it doesn't mine as well, why would anyone who wants this GPU to game with be hesitant about that? 

I received the LHR email for my step up and my notify queue. The notify queue did allow me to opt out of the LHR part number, but with the following caveat:
 
EVGA has taken these steps to increase availability and speed up the queue for gamers looking to purchase a graphics card. Your notification queue position remains the same. However, if you wish to remain in the notification queue for 10G-P5-3897-KR you may "opt out " of this move; you will be once again placed back in the notification queue with your previous sign-up time. Please note that EVGA strongly recommends against opting out, because there is no ETA for availability and no guarantee that your order will be fulfilled for your original part number. Moreover, once you opt out, you may neither request to be placed back in the queue for 10G-P5-3897-KL, nor request an order notification for 10G-P5-3897-KL; you may only be in one queue at a time.
 
I am hoping that they are doing this because they are sitting on some LHR parts and we can get the queue(s) moving. I signed up for notify just in case it popped before step-up but I am really close in the step-up queue and just want a card. 

I don't want LHR.
 
I will not trade for a crippled LHR GPU.
 
How do we switch back to non-LHR
 
OR get a refund for the warranty that was required to enter into the STEP UP.
 
-- EVGA support helped me out today and resolved concerns, thank you!
 
 

Basnett.James

sambeckett
I don't want LHR.
 
I will not trade for a crippled LHR GPU.
 
How do we switch back to non-LHR
 
OR get a refund for the warranty that was required to enter into the STEP UP.
 
Because this clearly was a bait and switch scheme which is against the law.
 
 

Just read the e-mail. There is a link to the spot where you can opt out.

You can only opt out on the notification queue, not the step-up queue. They mention the terms & conditions and they covered themselves there:
 
EVGA reserves the right to modify the wait-list queue from one Step-Up product to another Step-Up product without warning or notification. Although entering the Step-Up queue within the 90-day window generally guarantees the ability to purchase a Step-Up product, due to material shortages, unexpected changes to product availability, or other factors out of EVGA’s control, EVGA reserves the right to move customers in queue for one Step-Up product to the next closest Step-Up product or newly available Step-Up product, at EVGA’s discretion. EVGA does not guarantee that the replacement Step-Up product will be identical in performance and features. Customers will be responsible for any difference in price between the previous and new Step-Up products, if any. In such situations, EVGA will attempt to respect the wait-list order of the previous Step-Up product before processing new Step-Up requests. EVGA will not provide a rain-check for a different part number, allow extensions beyond the original 90-day window, allow the customer to change into a different Step-Up queue, or allow a direct purchase of the product in lieu of completing the Step-Up process.
 
EVGA reserves the right to cancel a customer’s Step-Up at any time and for any reason.
 
EVGA reserves the right to change the terms of the Step-Up program at any time without notice. EVGA reserves the right to cancel the Step-Up program at any time and for any reason.

Not for gamers that aren't thinking about resale, who seem to be the folks the Step-Up program is aimed towards.

  Who buys an EVGA top-of-the-line GPU to mine with it? I'm pretty sure that's like using a BMW as a golf cart. Wouldn't it make more sense to buy a lesser brand and build to mine with?
 

I get why some of you are not happy with the change in product to the LHR version. Ignoring those people who are thinking crypto, some people just don't like to get something that they didn't expect to get when they signed up. I am that way when I buy physical copies of games online, I don't like "Hits" versions of games. You know the ones I mean, the alternate release down the line that has a different color box than the original version, takes the place of the originals in stores, and resell for less. If I think I'm buying a normal version and instead I get a "Hits" version of the game and I was given no information on the sellers page (usually 2nd hand sellers) that this copy was a "Hits" version of the game, I get mad and return it back to them for not disclosing so.
 
That's what we have going on now. I figured this would happen when they announced the LHR version of the cards, so this is no surprise to me. If I was coming up soon in the queue then I'd probably be a little pissed, but since my step one email was on 3/10 I figured there was no way I was getting a normal version of the card the moment they mentioned the LHR cards. The program is optional, you can always cancel your step up and help speed it along for others down the list (we would be grateful) or you can wait for your LHR card. You can also try to contact EVGA and switch your step up card for the 3090, stating that due to the change in product in the queue you should be given an exemption to change to another queue and hope for the best (They can refuse, TOS states they can change product at a whim, cancel your step up, or cancel the whole program without notice...nothing is guaranteed). If there are those of you who want a non crippled card that bad then the 3090 is unfortunately the way to go, or the 2nd hand market. I remember hearing that Nvidia will not be adding a mining limiter to the 3090 (at least not at this time). This is not a EVGA specific change, Nvidia supplies their AIB partners and if Nvidia is going to slow down or stop supplying the original parts then EVGA will give us what they can.
 
I'm not chasing crypto with my gpu, I'm looking to drive my 1440p 144 hertz ultrawide monitor with lower gpu utilization, sounds like that's still what I'm getting so I'm still in. My little 3060 is getting pushed too hard trying to feed me those frames. Still happier with my 3060 than I was with my failing 980ti, at least I can game and get stuff done while I wait.

thanks for doing this work, great content

ty

Shlouski85
I refuse to support Nvidia on this LHR matter, I will not have Nvidia dictating to me in this way, just so they can make more money, and screw over the environment. These actions may lead to further restrictions, what's next? God know they would ban folding @ home  if they thought it would make them more profit. This is so much more than just not being able to mine Ethereum.
 
EVGA please stop trying to feed me this BS "These cards offer the same gaming performance, but with reduced cryptomining performance (Ethereum). The products are identical in every other way.", what you mean to say is "the card you have been waiting for isn't coming, sorry about that", an apology of some kind would have gone a long way. Irrespective of who's to blame the Auto Notify system failed after months of waiting and I won't be getting a card.
 
Take a stand against these anti consumer actions.

   I've worked in electronics and IT for over 30 years and I have some insight into the manufacturing process but you don't need my experience to know how manufacturing operates. EVGA is responsible for making Nvidia products better through their reengineering of the PCB, components, and cooling solutions resulting in a better product than the "reference design". What exactly could EVGA do to "Take a stand against these anti-consumer actions."?   EVGA only makes Nvidia GPU graphics cards so I don't see how they have any leverage whatsoever. The move to LHR was already announced and inevitable so why are you so upset? It was not EVGA that created the semiconductor shortage, EVGA does not manufacture the GPU Die so it's on Nvidia to manufacture non-LHR Dies (This is where you are upset). Nvidia has opted to sell mining GPUs without display output (Likely lower bin as well). EVGA makes Graphics Cards. They never claimed to manufacture Mining Cards.
   That having been said, I do understand your concerns about resale value and that you had your mind set on a non-LHR GPU and that does suck. 100% and with no doubt. But it's totally out of EVGAs hands. They don't dictate what Nvidia produces and to remain a profitable and viable business they aren't about to switch to AMD overnight (Especially if AMD has lower performance...We'll see what the 7000 series is like.). The simple truth is EVGA has no say in what GPU you receive if Nvidia isn't selling them the Die. They can't just refuse to make cards because they disagree with the supplier, they would tank. You should look into the profit margins for Card manufacturers. It would amaze most people to know how little money actually goes in EVGA's pocket! I'm amazed that most of them can stay in business. The profit margin is so tight that EVERY graphics card manufacturer struggles to create a design that has durable components, proper R&D, or even a proper cooling solution. Look at Gigabyte's GPUs. They are working in such a tight margin of profit they don't even use quality thermal pads or paste just to save a couple of dollars on materials thus increasing profit. The components on the Graphics Card are about 1000x more likely to fail than the Die so engineering, quality components and cooling are the only differentiating factor between the manufacturers. EVGA costs a bit more because they would rather sell a product that won't tarnish their reputation of excellence. Just like Sapphire is the way to go when you're dealing with AMD. 
   Once again, sorry you aren't getting what you wanted. Your anger is warranted but you're aiming it at the wrong people. I've dealt with manufacturers since long before GPUs even existed. (Yes I had a 3DFX Voodoo 1 on release day...I still have nightmares in SVGA lol). Yes, EVGA has to do what is necessary to stay in the black. But, no they are not selling LHR cards because of that. They are selling them because that is what Nvidia is selling them. Having been in the 3080 FTW3 Ultra Step Up queue since October 2020 as well as many other people even longer I understand the frustration but at least point it at the responsible party. Nvidia. They sold soo many mining-only versions of this GPU without even display outputs. That's the kind of thing that will really ruin your resale value when people who have purchased these GPUs want to sell them and only someone who mines will buy them. Anyway... I hope you give Nvidia an earful as they are the actual cause of your woes. Best Regards

Better if you do your own research, but this would be a good place to start: NVIDIA pretends to care about gamers. - CMP Announcement - YouTube
 
Nvidia is screwing gamers, miners and the environment in an effort to look good and make more money, then people thank them for it in the process. Nvidia only gives a crap about themselves and there shareholders, you are naive if you think nvidia gives a crap about gamers or anyone else, they just want you to keep throwing money at them. Gamers have suffered the most by far, and then thank nvidia for it.