xotic1209
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Hi all,
Im in need of some help here I really dont know what to do. I recently just installed my EKWB waterblock on my RTX FTW 3 3090 and now my system isnt booting. It was running for months before the water block install.
Post error code 62 with Gigabyte x570 Aorus Master Mobo and an AMD 5950x with the RTX 3090 plugged in.
I have narrowed it down to ti being something wrong with the graphics card. I popped my old 1080ti in and Im not having any issues.
The board is definitely getting power and there are no circuits that got fried or liquid that touched the board.
Is a ground being missed ? Does the board need fans plugged into work ? LED on the back is lighting up.
System detects when I removed a PSU cable showing the red lights so I really dont think the board is damaged.
Can EVGA look into this for me or does anyone here have any insight? I dont believe I did anything to cause this. Im not new to watercooling .. but I will pay if I have to to repair it if its out of waranty over this. Im desperate and need help :(
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sparetimepc
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/29 23:14:59
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If it was working fine until you put on the water block then something went wrong. I would take it back apart and reinstall water block or put original cooler back on and try. Make sure you didn't miss a small plastic washer or something that needed placed to prevent a ground somewhere. It would have to have the original cooler put back on anyways to do an RMA. Make sure all power connections are fully inserted as well.
post edited by sparetimepc - 2021/01/29 23:18:41
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xotic1209
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/29 23:44:57
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I will give it a try. Will they RMA this product if neither works? Do they repair boards if there is damage to them they deemed customer caused? Ill try to take pictures of my tear down and reassembly. This build cost me over 7 grand and the GPU was a biggest investment outside of my storage and I hope I just didnt make a 2000 dollar mistake
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sparetimepc
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 00:15:43
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If you caused physical damage they usually just return the rma back to you without repairs. If you still can't get it to work do the rma and when they receive it they will determine if it's defective or damaged. You'll have to start with the rma though.
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xotic1209
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 00:53:02
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These things are impossible to get :( I really hope its something stupid I missed. The board looks perfect though. The freaking thermal putty they used around the VRM's is insane to get rid of though :( is that stuff conductive ?
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the_Scarlet_one
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 01:01:41
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  <- Main PC Specs  <- mATX build
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sparetimepc
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 01:18:46
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xotic1209
These things are impossible to get :( I really hope its something stupid I missed. The board looks perfect though. The freaking thermal putty they used around the VRM's is insane to get rid of though :( is that stuff conductive ?
No it's not conductive at all. Just make sure you pay attention to detail. I assume you downloaded the block install instructions from ekwb site as I don't think they include them in the package anymore.
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xotic1209
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 01:55:14
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Yupp definately still not working and Im not putting in the effort tonight to go back stock. I would be interested to see if anyone else is having this issue. Guess its time to RMA. Wish me luck
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xotic1209
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 01:57:01
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i also did exactly as described in those videos to remove that remaining thermal putty. What i find interesting is EVGA didnt use a single washer .. any chance that he back of the GPU die needs those grounds around the mounting points ? They use metal washers on the pressure plate .. and that SOB is going to be impossible to put back on.
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bmgjet
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 02:02:21
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The XC3 block has some really bad issues in the first batch of them. (Back plate shorting stuff out if you didnt space it with some of the plastic washer provided, No contact on half the die with out shaving down stand offs, no contact on inductors and memory islands in the wrong place by few mm.)
Wonder if the FTW3 block does as well.
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xotic1209
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 02:24:52
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I guess its worth a try to be honest. Im going to go back stock and let you guys know tomorrow morning what happens. To be quite honest this was my first EKWB purchase for their water blocks and Im not impressed. You can see the machine marks on every inch of the metal and I paid nearly 320 bucks for the product after shipping. Oh yea and also the acrylic covers the RGB PIN header on the graphics card itself so your forced to use your mobo for lightning and the RGB cable is terribly placed and damn near too short for any case and looks terrible. Comes with no instructions in the box but they can be found online. If its the block shorting something out Im just going to file a dispute with paypal wave good bye. Not paying international shipping for a return
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sparetimepc
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 02:51:30
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xotic1209
I guess its worth a try to be honest. Im going to go back stock and let you guys know tomorrow morning what happens. To be quite honest this was my first EKWB purchase for their water blocks and Im not impressed. You can see the machine marks on every inch of the metal and I paid nearly 320 bucks for the product after shipping. Oh yea and also the acrylic covers the RGB PIN header on the graphics card itself so your forced to use your mobo for lightning and the RGB cable is terribly placed and damn near too short for any case and looks terrible. Comes with no instructions in the box but they can be found online. If its the block shorting something out Im just going to file a dispute with paypal wave good bye. Not paying international shipping for a return
I have always had very good luck with ekwb, never had a single issue with mounting or leaks. Not to say the bad ones are not out there though. Good luck and keep us updated.
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NIkolas_D
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 16:00:41
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mine is working fine on EK block 3090FTW3 Ultra
Attached Image(s)
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the_Scarlet_one
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/30 18:20:22
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I have never used the washers with the backplates or blocks. The contact points for the block shouldn’t have traces running through them.
Did you make sure all of the thermal pads were in the correct spots on the PCB? They may be in slightly different locations than on things like the Backplate picture.
<- Main PC Specs <- mATX build
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NIkolas_D
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/31 01:50:15
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EK is some of the best you can get man 😎😎
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NIkolas_D
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/31 04:35:54
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You need to use alkohol to remove the old thermalpads
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xotic1209
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/01/31 16:14:27
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Same thing when I went back stock .. getting fluctuations of error code 62 and error code 92. Something to do with the PCI Express Bus. Calling to setup an RMA tomorrow.
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Mastoy
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 03:28:07
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Hi !
This is just crazy : I've exactly the same error with the same hardware ... twice !
Two EVGA 3090 FTW3 with EK Vector Waterblock and backplate.
I installed the 2 cards in my loop, following the instruction manuals, and I got the boot error (white VGA LED lit on my Asus motherboard and B2 or 62 error)
I then installed the 2 cards, one after another, in my 2nd computer and SAME ERROR !!!!!! FOR BOTH CARDS !!!!
There's definitly something wrong here ! I can't believe all of us did the same mistake or damaged the card exactly the same way ...
I need help please !
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NIkolas_D
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 03:39:03
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Mine is working fine on EK quantum Block, did you put All the thermalpads on 😎
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NIkolas_D
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 03:43:14
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But i also put some extra pads on mine 👍
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Mastoy
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 04:48:02
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I even tried without the backplate, no luck.
I de-installed the WB, cleaned everything and re-installed it, no luck.
I don't know what to do now ...
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NIkolas_D
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 05:10:11
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I use backplate to i have No issus at All.
Did you use alkohol to remove the old
thermalpadss ?
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Mastoy
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 05:40:32
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Thank you for your responses :)
Yes I cleaned everything right.
I re-installed the retail air cooler on one of the cards and the error is still there.
It's like the card is "locked" and triggers an error as soon as the PC starts. The motherboard doesn't boot and shows error B2 (or 62 it's hard tot tell) on a Maximus Apex IX. The white VGA LED is also on.
On my other PC (Asus ROG Strix X570), the error code is 97 and there's also the white VGA LED on...
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pat182
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 07:46:40
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my pc wont boot if the gpu is well screwed on the case, i need to make it sag so it make contact with the pcie slot connector
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kikkoman123
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 08:03:27
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wow that sucks. keep us updated
i7 10700K OC by AI 39% Asus z490-H STRIX Corsair Vengeance RGB 3200 C16 EVGA 3080 FTW ULTRA Bykski WB Corsair Hydro X Cooling: XC7 - XD5 - XR7 P&P - XR5 - 4 x 120mm QL - 3 x 120mm LL - 2 Noctua Lian Li ROG Certified O11 XL THICC Pic - https://imgur.com/qQkJpEB
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-BeNt-
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 22:21:42
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Had the same issue with mine after installing my EKWB block on a 3090 FTW. Post code 97, white light wouldn't post. Waiting for RMA now.
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kdog0428
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/09 23:04:42
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I had a similar problem with a 2080Ti and EK Waterbock. Turned out it was the Nickel backplate causing it to not post. I figured it out when I took off the back plate an tried it and it posted. I put it back on and I didn't post again. After racking my brain for a while over it. I tried loosening the screws on the backplate and poof it posted. You have to be careful of how tight you screw in the back plate on the EK blocks and be very mindful of the placement of thermal pads on it. Hopefully you get it fixed....
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markus_ke
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/10 01:02:21
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Be careful to believe the 1mm pads are enough. After install please check again your work by open it again and check every pad if you can see the contact! I installed the block 3 times. And have to change the pads into 1,5mm pads in some areas! Here you can see my entry. It musst not be a ekwb thing. -> https://forums.evga.com/FindPost/3218411Please check that nvidia is allowing more bending. -> https://www.igorslab.de/e...o-heavy-investigative/Mayby some vrm or memory wasn't on contact to the cooler. Markus
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NIkolas_D
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/10 01:15:04
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I have EK backplate om my 3090FTW3 Ultra and All is good but i put 2 extra thermalpads on 😎😎
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Bruttal88
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting
2021/02/19 10:23:55
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I'm getting ready to install the WB on my FTW3 today and reading this post made me nervous. Did you hear back from EVGA on the RMA?
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