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Hot!RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting

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erayser
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/05 15:51:08 (permalink)
Wow...  EK has always been my go to water block for CPU and GPU's...  I would still buy EK... but telling customers to RMA the block.. wow... this is getting interesting.

AMD 5900x
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EVGA RTX 3090 FTW3 Ultra
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GPU Cooler: EVGA FTW3 Hybrid Kit
#61
crestline33
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/05 16:02:23 (permalink)
This is my first ek block. I’ve owned bitspower, heatkiller and alphacool. Needless to say for how long I waited to get this block I’m highly disappointed as I was told EK is one of the best......
#62
nosomo
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/05 19:39:20 (permalink)
I mean there is the EVGA hydro / hybrid kit.  It's a complete assembly, less than half the price of the ek block (additional 10% off using below links).  Not impressed with it for the 3080 and had to modify it for my liking to better cool the 3080s ram, but with the 3090's lower per-ram-ic power usage, should work great.  Kits work on both 3080s and 3090s, the ultra cards are not as wide, whereas the FTW are larger.

FTWs
https://www.evga.com/products/product.aspx?pn=400-HY-1988-B1&associatecode=8HXATBAWQAVVAS3

Ultras
https://www.evga.com/products/product.aspx?pn=400-HY-1978-B1&associatecode=8HXATBAWQAVVAS3
 
post edited by nosomo - 2021/03/05 19:43:41


#63
crestline33
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/06 14:24:01 (permalink)
The hybrid kit does me no good since I have a custom dual loop setup. I heard one guy said he added two more thermal pads to his card when installing the EK block, but he failed to mention where on the pcb exactly he installed the extra pads. Hate when people suggest things and don’t explain themselves while a bunch of us are having problems. Ek was absolutely no help whatsoever with the situation. I may end up just getting thr alphacool block that is available for the ftw3 3080s, at least i know from personal experience that they make a good block....
#64
nosomo
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/06 14:28:16 (permalink)
crestline33
The hybrid kit does me no good since I have a custom dual loop setup. I heard one guy said he added two more thermal pads to his card when installing the EK block, but he failed to mention where on the pcb exactly he installed the extra pads. Hate when people suggest things and don’t explain themselves while a bunch of us are having problems. Ek was absolutely no help whatsoever with the situation. I may end up just getting thr alphacool block that is available for the ftw3 3080s, at least i know from personal experience that they make a good block....

You just need a way to create witness marks -- you could use something like aluminum foil to put on the back plate then assemble it carefully and then take it back apart and look for contact points.  The same could be done with the block.  Also look at capacitors and see if the block ends up touching SP style caps.  It could be anything from solder points on the back sticking up higher than anticipated, or the block making contact with something on the card itself. 


#65
Feklar
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/06 15:04:57 (permalink)
Ek blocks are great. I received my 3090 block and black backplate in early Jan. Followed the instructions to the letter and have had zero issues with temps. Temps are even lower than with my HC 2080ti FTW3. No extra thermal pads or modifications of any kind were necessary. Not to say there were no issues with other customers but my block and install were flawless.
#66
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/07 02:29:57 (permalink)
Ok, so I made some new discoveries. I know this sounds totally stupid, but I tried to post with card without any cooler, just bare pcb.

Now whats interesting is that the system actually booted with code A0, but there was no signal coming from the card. I chcecked if the boot wasnt done on igpu, but that gave no signal too so it had to be booted with the card.

I am really not sure what this means.
#67
crestline33
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/07 11:56:12 (permalink)
If you had a cable connected to your onboard video port and to the monitor then you booted from the igpu.
#68
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/07 12:04:39 (permalink)
Of course it was plugged to the gpu. Why would I even try it without it?
When I saw the A0 but no signal from gpu, I switched the cable to igpu to see if it booted from there. But igpu had no signal either.

anyways this got me hopeful and installed the waterblock again. It was back to b2 debug code.

I officially gave up on this point. Now I am just waiting for EVGA tech support to forward my case to RMA, but they are hella slow in europe. The tech rep that responded to my ticket didnt even bother to read it an suggested me all the fixes I already tried, what I specifically mentioned and summarised in my ticket. I immediately forward it to his superior, so this whole joke of rma gets move on...
#69
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 10:53:20 (permalink)
Today I sent the gpu for RMA. Can you guys write here how was your RMA handled?
#70
Eksu99
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 11:14:11 (permalink)
Filip1995
Today I sent the gpu for RMA. Can you guys write here how was your RMA handled?

My card is being RMA’d through the retailer so haven’t received mine yet.
#71
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 11:18:10 (permalink)
I went straight to evga cause they have processing time 3 days after receiving the card, retailer has 30 days so. Anyway didnt want to drag retailer into this and tell him I disassembled the card. He would have 100% issues with that
#72
Eksu99
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 11:24:16 (permalink)
I chose the retailer because that way I don’t have to worry about the shipping fees etc. Also talked with both Evga’s and my retailer’s customer support and I had a chance to choose which route to go. Might have been a stupid route to go through the retailer because seems like this is going to take ages :D
#73
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 11:46:16 (permalink)
true about the shipping costs. I handout 38 euro for express shipping but at least its gonna take 1-2 business days so I hope that by the end of the week EVGA will make a decision. Really nervous if they will give replacement.
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crestline33
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 13:28:12 (permalink)
I sent my card in 3 day UPS. They had my card 1 day and sent the replacement out with tracking number. The replacement was brand new in a retail box that they sent Me as well. Couldn’t be happier with the turnaround time on their RMA.
#75
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 13:50:25 (permalink)
crestline33
I sent my card in 3 day UPS. They had my card 1 day and sent the replacement out with tracking number. The replacement was brand new in a retail box that they sent Me as well. Couldn’t be happier with the turnaround time on their RMA.


Are you from US? I am really hopeful that EVGA has same standards in Europe.

For how long did you have your card prior to RMA? Did you send your gpu for RMA with original thermal pads or did you use your own? I am really nervous about what EVGA considers as a stock and undamaged. My card has like one semi stripped screw. And stacked the thermal pads from EK because they were to thin to make contact with a stock cooler
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Eksu99
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 13:52:42 (permalink)
Filip1995
crestline33
I sent my card in 3 day UPS. They had my card 1 day and sent the replacement out with tracking number. The replacement was brand new in a retail box that they sent Me as well. Couldn’t be happier with the turnaround time on their RMA.


Are you from US? I am really hopeful that EVGA has same standards in Europe.

For how long did you have your card prior to RMA? Did you send your gpu for RMA with original thermal pads or did you use your own? I am really nervous about what EVGA considers as a stock and undamaged. My card has like one semi stripped screw. And stacked the thermal pads from EK because they were to thin to make contact with a stock cooler

I asked EK about thermal pads because I had to leave some EK pads in for the RMA since the stock putty is impossible to save. The customer service told me that a ”wrong” pad shouldn’t matter. As long as fan shroud and pcb is alright.
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crestline33
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 15:31:31 (permalink)
I did the same is what you did minus the semi stripped screw. I had my card for almost 4 months before I RMA’d it and yes I used the ek thermal pads as well since I didn’t have thermal putty like was originally on the card. You’ll be fine i’m sure of it ;)
#78
rangerscott
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 16:34:12 (permalink)
Filip1995
I went straight to evga cause they have processing time 3 days after receiving the card, retailer has 30 days so. Anyway didnt want to drag retailer into this and tell him I disassembled the card. He would have 100% issues with that


Its longer than that now. Thrre day turn around ended the day 30 series launched. Lol


I didnt pay for my rma shipping. They emailed me a ups label.

12900k
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#79
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/08 21:47:53 (permalink)
rangerscott
Filip1995
I went straight to evga cause they have processing time 3 days after receiving the card, retailer has 30 days so. Anyway didnt want to drag retailer into this and tell him I disassembled the card. He would have 100% issues with that


Its longer than that now. Thrre day turn around ended the day 30 series launched. Lol


I didnt pay for my rma shipping. They emailed me a ups label.


Are you sure? They still have it mentioned everywhere. Of course they reserve the right to prolong it, if they find it necessary
#80
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 03:59:02 (permalink)
crestline33
I did the same is what you did minus the semi stripped screw. I had my card for almost 4 months before I RMA’d it and yes I used the ek thermal pads as well since I didn’t have thermal putty like was originally on the card. You’ll be fine i’m sure of it ;)


One more question. Did you get new card or refurbished one? In original box or nonoriginal? Redliped or blackliped?
#81
DNAJAY
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 09:07:01 (permalink)
I went through a similar RMA. You can’t save the putty, so I just left the EK pads on. EVGA didn’t take issue with that and the RMA went through fine. Total turnaround time from issue arising to receiving my RMA was two weeks (USA). Pretty fast if you ask me.

I gave up on trying to install a block. Too risky for my taste, Really looking forward to the HCs now haha.

Any issue with mixing EK parts (non-aluminum) with the HC? Pretty sure everything is nickel plated in my rig.
#82
Lord Winchester
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 09:12:29 (permalink)
Filip1995
crestline33
I did the same is what you did minus the semi stripped screw. I had my card for almost 4 months before I RMA’d it and yes I used the ek thermal pads as well since I didn’t have thermal putty like was originally on the card. You’ll be fine i’m sure of it ;)


One more question. Did you get new card or refurbished one? In original box or nonoriginal? Redliped or blackliped?



 
 
That depends on what they got in stock. I received a brand new GPU in an unopened Box for my RMA. My old and my new one is black lipped. 
 
I received mine from EVGA Germany, btw


#83
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 09:15:48 (permalink)
Lord Winchester
Filip1995
crestline33
I did the same is what you did minus the semi stripped screw. I had my card for almost 4 months before I RMA’d it and yes I used the ek thermal pads as well since I didn’t have thermal putty like was originally on the card. You’ll be fine i’m sure of it ;)


One more question. Did you get new card or refurbished one? In original box or nonoriginal? Redliped or blackliped?



 
 
That depends on what they got in stock. I received a brand new GPU in an unopened Box for my RMA. My old and my new one is black lipped. 
 
I received mine from EVGA Germany, btw


That makes me hopeful, I too shipped mine to rma department in germany. For how long did you have your card before rma?
#84
DNAJAY
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 09:20:28 (permalink)
Lord Winchester
Filip1995
crestline33
I did the same is what you did minus the semi stripped screw. I had my card for almost 4 months before I RMA’d it and yes I used the ek thermal pads as well since I didn’t have thermal putty like was originally on the card. You’ll be fine i’m sure of it ;)


One more question. Did you get new card or refurbished one? In original box or nonoriginal? Redliped or blackliped?



 
 
That depends on what they got in stock. I received a brand new GPU in an unopened Box for my RMA. My old and my new one is black lipped. 
 
I received mine from EVGA Germany, btw



Oh. I got my mine back in a different box than retail. But! It came with the black trim, not the red...which is awesome! So it definitely was a newer card as those just came out at the time. I can’t for sure say it was brand new...but you’d be very hard pressed to tell if it was used or not; looks new to me!
#85
Lord Winchester
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 09:30:51 (permalink)
Filip1995
 For how long did you have your card before rma?



 
Just a few weeks, before I decided, drawing 84 Watt from the Pcie Slot was too much for me.
 
 
Edit:
 
The whole RMA Process took 5 days. Monday I sent the card away, Wednesday it arrived at EVGA, Thursday they send the new one, Friday I received it👍
post edited by Lord Winchester - 2021/03/09 09:33:10


#86
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 10:14:13 (permalink)
Okey, thats probably why you got new one. People on forums claim that if you rma within 30 days from purchase you get new replacement. Anything later gets refurbished card
#87
jacoffey85
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 13:14:22 (permalink)
Filip1995
Hi guy, I have exactly the same problem, installed EK waterblock on my FTW3 3080 and since then no post, only debug b2, installed the stock cooler back and still the same issue. I pretty much tried everything but the card still wont wake up. 
 
Did anyone actually find out what happened to their card or all of you got RMA? also did they tell you after RMA what happened to it? 
 
It would be really helpful if anyone can clarify what is happening to all of us. 




I just had the B2 error code (Legacy ROM Initialization) on my MSI X570 board after installing the Optimus Waterblock on my 3090 FTW3 last night. After trying repasting, resetting CMOS, and a few other things, I gave up and decided to tackle it after work today. I powered it up and let it sit at the B2 code again for a few minutes while I did some more research on the problem. After about 10mins of sitting at the B2 code, it finally went to the next step and let me get into the BIOS. Loaded a saved BIOS profile I had created before, and it rebooted with no issues. I've restarted it a few times since then and it's worked so far. 
 
I had a spare 2070S sitting around I was going to throw in while I figured out what was going on, but luckily I haven't had to use it. I'll keep monitoring and see if it lasts.

His
R9-5950X  || EVGA 3090 FTW3 || 32GB Corsair Dominator 4000CL16 || MSI Meg Ace X570 || Lian Li O11D XL || Custom Loop (EKWB/Optimus)

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i9-9900K || EVGA 2080Ti || 32GB Corsair Vengeance 3000CL14 || Asus Maximus Hero XI Z390 || Phanteks Evolv X  || EKWB Custom Loop
#88
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 13:22:00 (permalink)
Are you kidding? Well, surely I didnt let my sit there for 10 minutes... But other than b2, did your vga led on the motherboard light up too?

I hope I didnt send my card for RMA for nothing.

Also you are not getting the B2 anymore? I would really like to know what is causing this behaviour of some cards after waterblock install. For sure EVGA must have noticed this issue by now.
#89
jacoffey85
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 14:04:56 (permalink)
My “BOOT” LED above my 24-pin connector was lit up at the time when it would stall on B2. Watching it boot now, I can see it go to B2, wait a few seconds, then keep going through until it pops up the splash screen for entering BIOS.

I’m thinking I got lucky more than I found the solution. I’ll update if it starts again.

Edit - Thinking about it now, it was probably my RAID setup was causing the B2 since the BOOT light was on. It’s the first time I’ve had the issue, and happened right after I installed the waterblock, so I assumed it was GPU related.

I did remove the GPU though during testing and it made it through the B2 code and eventually stalled on D6 since I didn’t have an existing video output. As soon as I connected the GPU again, it stalled on the B2 again. Who knows....
post edited by jacoffey85 - 2021/03/09 14:11:10

His
R9-5950X  || EVGA 3090 FTW3 || 32GB Corsair Dominator 4000CL16 || MSI Meg Ace X570 || Lian Li O11D XL || Custom Loop (EKWB/Optimus)

Hers

i9-9900K || EVGA 2080Ti || 32GB Corsair Vengeance 3000CL14 || Asus Maximus Hero XI Z390 || Phanteks Evolv X  || EKWB Custom Loop
#90
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