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Hot!RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting

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jacoffey85
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 14:04:56 (permalink)
My “BOOT” LED above my 24-pin connector was lit up at the time when it would stall on B2. Watching it boot now, I can see it go to B2, wait a few seconds, then keep going through until it pops up the splash screen for entering BIOS.

I’m thinking I got lucky more than I found the solution. I’ll update if it starts again.

Edit - Thinking about it now, it was probably my RAID setup was causing the B2 since the BOOT light was on. It’s the first time I’ve had the issue, and happened right after I installed the waterblock, so I assumed it was GPU related.

I did remove the GPU though during testing and it made it through the B2 code and eventually stalled on D6 since I didn’t have an existing video output. As soon as I connected the GPU again, it stalled on the B2 again. Who knows....
post edited by jacoffey85 - 2021/03/09 14:11:10

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#91
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 14:14:05 (permalink)
jacoffey85
My “BOOT” LED above my 24-pin connector was lit up at the time when it would stall on B2. Watching it boot now, I can see it go to B2, wait a few seconds, then keep going through until it pops up the splash screen for entering BIOS.

I’m thinking I got lucky more than I found the solution. I’ll update if it starts again.

Edit - Thinking about it now, it was probably my RAID setup was causing the B2 since the BOOT light was on. It’s the first time I’ve had the issue, and happened right after I installed the waterblock, so I assumed it was GPU related.


well if anything, bunch of us RMAed perfectly working cards and EVGA didnt even notice.

Its really disappointing that even the manufacturer doesnt know his own product.
#92
crestline33
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 19:14:59 (permalink)
I went on an EK facebook group and posted my issue and found several more people with the same issue. An EK rep was watching the thread and basically blamed EVGA and said that basically all of us had gotten a bad pcb or we flexed the pcb too much when removing the stock cooler, which I find very hard to believe that this many people destroyed their own cards, and I had a relatively easy time separating the pcb from the stock cooler so I am not buying his excuse. I am not wasting my time RMA the EK block, i went and bought an alphacool block, i’ve used them before and never had an issue. Won’t be buying ek blocks again that’s for sure
#93
erayser
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/09 19:34:48 (permalink)
crestline33
I went on an EK facebook group and posted my issue and found several more people with the same issue. An EK rep was watching the thread and basically blamed EVGA and said that basically all of us had gotten a bad pcb or we flexed the pcb too much when removing the stock cooler, which I find very hard to believe that this many people destroyed their own cards, and I had a relatively easy time separating the pcb from the stock cooler so I am not buying his excuse. I am not wasting my time RMA the EK block, i went and bought an alphacool block, i’ve used them before and never had an issue. Won’t be buying ek blocks again that’s for sure

I guess those that installed different brand blocks, and Hybrid kits were more careful in removing the stock cooler from the pcb... :)

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#94
elbramso
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/10 13:29:03 (permalink)
When I installed my ek backplate I was wondering why I should cover so many capacitors with the thermal pads. I guess if you're tightening the screws from the backplate too much that might cause to much pressure to the covered capacitors and actually damage them.

RTX 3090 K|NGP|N HYBRID GAMING, 24G-P, 8700K on Z390 MAXIMUS XI CODE, 32GB DDR4 3200, Custom loop: 2x 560 + 480 rads
#95
crestline33
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/11 09:09:36 (permalink)
All I did was snug the screws, i didn’t get down on them at all. We’ll see how this alphacool block install goes when I put it on here soon. The milling is definitely different than the EK, all the same components are cooled, but the caps aren’t actually milled out of the block, there is just a cut out for them so you can see the acrylic through those two areas. Which the caps aren’t actively cooled with the EK block either so they aren’t too different in that regard.
#96
Eisner
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/11 11:30:06 (permalink)
I'm having the same issue with my FTW 90 and the EK block and nickel backplate.  I reinstalled the block and checked it over carefully and there is no damage or anything that stands out to me as a potential issue.  I have a second 90 with the same block that boots with no problem, but when I swap the cards out I get the error 97 code from Asus.
 
Is it safe to assume that the card is dead, or is it possible that a quick turn of a screw somewhere or a better cleanup job of old thermal paste might fix it?
 
Following this thread...if anyone hears anything official from EVGA or EK on this, or has any further insight on the issue, please share!
#97
Eksu99
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/11 11:41:26 (permalink)
Eisner
I'm having the same issue with my FTW 90 and the EK block and nickel backplate.  I reinstalled the block and checked it over carefully and there is no damage or anything that stands out to me as a potential issue.  I have a second 90 with the same block that boots with no problem, but when I swap the cards out I get the error 97 code from Asus.
 
Is it safe to assume that the card is dead, or is it possible that a quick turn of a screw somewhere or a better cleanup job of old thermal paste might fix it?
 
Following this thread...if anyone hears anything official from EVGA or EK on this, or has any further insight on the issue, please share!

Probably dead card. Atleast EK is still investigating on this. So far they’ve told that they guess there might be weak solder points on the pcb and therefore removing the stock cooler bricks the card.
#98
DNAJAY
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/11 12:25:16 (permalink)
Eksu99
Probably dead card. Atleast EK is still investigating on this. So far they’ve told that they guess there might be weak solder points on the pcb and therefore removing the stock cooler bricks the card.


FWIW, when I took off my stock cooler a capacitor popped off with it. It was a clean break too, pads were pristine. So there could be something to this idea. Maybe the soldering machine had a malfunction on some cards.
#99
LargePuppy
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/12 13:35:50 (permalink)
Add me to the group - Running an RMA'd 3090, and am afraid to install the EKWB block again hehe
adyfoot
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/12 23:48:14 (permalink)
Interested to see what EKWB have to say about this...
post edited by adyfoot - 2021/03/18 14:50:30
crestline33
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/13 07:07:42 (permalink)
Seeing lots of people with this issue....So the question is, is the card or the block the problem. Evga never told me what was wrong with the card when I rma it. An ek rep blames it on the card naturally, saying “must be a bad pcb or poor soldering”, implying that the solder must be breaking when the stock cooler is removed. I don’t buy what the ek rep is stating as my stock cooler separated pretty easily and i didn’t really flex the pcb at all, just jiggled the pcb slightly and it came right off.... would really love to know what the problem is. I went and bought an alphacool block to put on the rma replacement card, so guess we’ll see how that goes....
crestline33
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/14 20:03:46 (permalink)
Installed the alphacool block on my replacement card and had zero issues. Been running great, max temps 45c. Cools the same components as the ek block and didn’t brick my card so needless to say I won’t be buying ek again.
Spurious_ECG
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/15 04:21:32 (permalink)
Installed an EK GPU block on my 3090 FTW3 Ultra HC and got Asus q-code 97 on my Crosshair VIII Hero. The block worked great on my 3080 FTW3 Ultra, so don't think it is the issue. I don't believe there is any damage to the card or PCB and I'm pretty sure I didn't overtighten any screws and the PCB didn't flex much at all during installation and removal. I was going crazy trying to figure it out on the weekend (reinstalled the EK block, bios resets, etc.), too bad I didn't decide to come here until this morning.
 
I was planning on sending EVGA questions about the issue and stumbled on this thread. I rather not RMA the card if I can get it working, so I'll have to find the time to see if I can find the time to try out a couple of the solutions mentioned like loosening the backplate.
post edited by Spurious_ECG - 2021/03/15 04:25:11


Eksu99
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/15 04:24:17 (permalink)
Spurious_ECG
Installed an EK GPU block on my 3090 FTW3 Ultra HC and got Asus q-code 97 on my Crosshair VIII Hero. The block worked great on my 3080 FTW3 Ultra, so don't think it is the issue. I don't believe there is any damage to the card or PCB and I'm pretty sure I didn't overtighten any screws and the PCB didn't flex much at all during installation and removal. I was going crazy trying to figure it out on the weekend, too bad I didn't decide to come here until this morning.
 
I was planning on sending EVGA questions about the issue and stumbled on this thread. I rather not RMA the card if I can get it working, so I'll have to find the time to see if I can find the time to try out a couple of the solutions mentioned.

Please let us know if you get the card working again!
BiLLbOuS
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/15 05:40:11 (permalink)
Yeah i have a strix 3090, and it STB about a week after i installed a ek block and backplate. Was having backplate issue trying to even get the screws to bite, followed instructions to a t but looks like pad thicknesses were off and had to put on smaller pads to even get it on.
ivangogh
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/15 05:57:03 (permalink)
There go my watercoolling plans...
This would have been a first custom loop for me too.
Already have an AIO on CPU, was going to custom the GPU and stick with water in the future.
Not into overclocking that much, but thought I'd help the 3090 FTW3 Ultra stay cooler at stock speeds.
Not gonna risk it until I know the FTW3 issues are resolved with official acknowledgement from EVGA. (Talking about cards dying on their own, not even about blocks causing issues as that doesn't have to be a card problem)

The backplate with stock cooler seems to run very hot. Not sure of actual temperatures, but it does get very hot to the touch.
Just realized this might also impede with function of m.2 NVME drive right above the backplate. I know they like to run warm, but all the heat from GPU can't be helping.

Reading various threads on this forum it seems to me like water cooling is almost a necessity for this card to run at optimal temps.
jaredbyoung
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/15 06:10:31 (permalink)
A bunch of people are providing their error code but not posting what that error code means. It should be in your MB manual. It could be VERY informative to know what an error code 62 or 57 means on your motherboard. These codes are not universal.
Eksu99
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/15 06:33:44 (permalink)
jaredbyoung
A bunch of people are providing their error code but not posting what that error code means. It should be in your MB manual. It could be VERY informative to know what an error code 62 or 57 means on your motherboard. These codes are not universal.


Yup, people should atleast tell the model of their motherboard with the error..
 
The codes that seem usual are 97 and B2. I got 97 on my Asus X570 Dark Hero, meaning "Console Output devices connect" and I got error B2 on my Msi Z270 Gaming M5, meaning "Legacy Option ROM Initialization".
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/15 09:56:06 (permalink)
Posting quick update of my situation.

My 3080 ftw3 was delivered to RMA dept. today. We will see how the processing goes. Hope they will issue the replacement since the card has no damage. However, I will be very pressing about cause of this issue and hopefully will get answers from EVGA. I will update you after.
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/15 10:05:55 (permalink)
Also, recently I watched video from gamers nexus about what to chceck when buying used gpus. He mentioned an issue about 3080 ftw3, where gpu has no damage or any indication of being dead, but fails to boot even when the fans and leds are working. This is supposed to be caused by vbios corruption. He sadly didnt expand on this later in the video.

This made me thinking since I have installed the 450W bios for the card. Maybe by removing the cooler and starting the gpu with modded vbios turned on while using waterblock, the vbios gets corrupted since it cant locate gpu fans? This is pure speculation however...

Dont really know how else the vbios gets corrupted, maybe when installing the block, the bios switch gets damaged somehow. Saw one person claiming his card would work if he didnt screw in the screw near the bios. This method didnt work for me however...
Komninos
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/15 16:40:07 (permalink)
Me too with my 3080 ftw3 and ekwb vector waterblock..
renbin
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/16 00:09:07 (permalink)
I have the same problem after installing the EK cooler on my 3090 FTW3. No signal... Then i installed the original air cooler and tested the card in two different systems (Intel and AMD). No signal... I installed a new 6900 XT and had a signal... I sent the card back to EVGA and hope to get a new one. Don't know what i did wrong. I have already installed  water cooler blocks on dozens of cards. I don't know whether the fault is with EVGA or EK. Have a bad feeling when i mount the cooler on the new FTW3 again...
 
DNAJAY
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/16 01:10:01 (permalink)
renbin
I have the same problem after installing the EK cooler on my 3090 FTW3. No signal... Then i installed the original air cooler and tested the card in two different systems (Intel and AMD). No signal... I installed a new 6900 XT and had a signal... I sent the card back to EVGA and hope to get a new one. Don't know what i did wrong. I have already installed  water cooler blocks on dozens of cards. I don't know whether the fault is with EVGA or EK. Have a bad feeling when i mount the cooler on the new FTW3 again...
 


I wouldn’t. Clearly something is up. It works for some folks, it works for some folks but only for a little while then dies, and others it dies outright. With stock as low as it is, I’m just going to grab a HC and call it a day.
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/16 01:24:24 (permalink)
At this point, when dozens of people have the same issue. EVGA should really make some statement...
DNAJAY
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/16 01:44:03 (permalink)
Filip1995
At this point, when dozens of people have the same issue. EVGA should really make some statement...


More likely it’ll be a warning not to use the EK block. Curious if folks with other non-EK blocks have the same issue. Or folks with the hybrid kits. That would rule in/out if it’s a problem on the EVGA side. I doubt that it is.
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/16 02:53:47 (permalink)
Got some fishy response from EK on their investigation status:
 
"At this moment, we did not find any issues with the blocks, but we are still making researches and testings just to be 100% positive on that. We even had confirmations that the block works perfectly on another GPU. 
But please do not assemble the block on the replacement GPU just yet, wait for confirmation from us. Open an RMA ticket for it, and wait with a reinstall until RMA approves it to be 100% safe."    
jaredbyoung
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/16 03:21:40 (permalink)
No chance I'd put an EKWB on an EVGA FTW3 3090 right now. More info is absolutely needed. Since there is no Alphacool thread like this I'd assume this is a EKWB issue with this card, but maybe Alphacool is used 10x less often so we're not hearing about it? 
Filip1995
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/16 03:32:33 (permalink)
Personally, I think the real issue is the right installation of the thermal pads on the backplate, the instruction on that is pretty terrible. I saw a video of installation of the block and backplate on the ftw3 which worked out in the end and thu guy on the video installed the thermal pads very differently. Shareing the video for everyone:
 
https://www.youtube.com/watch?v=U7YtQfdSMGw&ab_channel=Csavez 
 
Eksu99
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Re: RTX 3090 EVGA FTW 3 - Ekwb Waterblock install - Not booting 2021/03/16 03:33:57 (permalink)
jaredbyoung
No chance I'd put an EKWB on an EVGA FTW3 3090 right now. More info is absolutely needed. Since there is no Alphacool thread like this I'd assume this is a EKWB issue with this card, but maybe Alphacool is used 10x less often so we're not hearing about it? 

This is a quite tricky situation right now. As you said, other brands’ waterblocks aren’t probably as popular as EK’s. Therefore it just might seem like there’s a problem with EK blocks.

As all we know, so far EK has not found a solid problem with their blocks. Instead they are suspecting Evga cards’ bad soldering joints or something like that and therefore the cards are dying during stock cooler disassembly.

I think that right now we would need to get information how are other people’s cards doing after disassembly (AIO installers, other brand block installers etc.). If they aren’t having the problems in the same scale or at all, there probably is something wrong with the EK blocks. However if they are having some cards dying on them the same way, the problem probably is on the Evga’s end.
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