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Helpful ReplyHot!PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra)

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ayaan40000
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2019/07/16 07:49:12 (permalink)
 
So, my PC was working fine since last 3 months since i built it. I was working on some documents the other day and switched off my PC. Turned it back on momentarily since i had realized an edit was needed the document i was working on but the PC did not boot. I thought nothing of it at the time and tried again. Still no boot. Then i started to diagnose what happened. over the next two days, i verified my PSU was working, RAMs were fine and Mobo was good too, i removed the card and tried the DP port in the Mobo. and the PC booted. I was surprised, because i was not even playing any game when i last shut my pc down. so i tried to look over the cables, checked if they were proper. Checked out. Connected the card again. No boot. 
 
In conclusion:
The computer does not boot up when the GFX is inserted, it does boot up when i remove it from the motherboard and plug the DP in the motherboard output. It does boot up when it is inserted (DP port in Mobo) but the power cables are out basically Keeping the GFX inserted but removing the power cables from the GFX card, also boots the system. but plugging the power cables in the card, it does not boot.

tried all methods for checking the alternatives, like loose wiring, fitting in the slot correctly, cleaning the slot for any dust, no problem was found with any other issue.

PC was working fine when i switched it off, i was not playing any game or so, i was working on documents. I switched it off, then turned it back on moments later, since i had forgotten to add some lines to my document, and that's when it just would not boot.
 
Please help.
 
 
Specs:
Motherboard Manufacturer:Motherboard Model:Graphics Card Model:Number of Graphics Cards:CPU:Memory Manufacturer:Memory Model:Number of Memory Modules:Power Supply:Operating System:Monitor:Other Peripherals:

 

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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/16 08:13:09 (permalink)
if possible try the card in another working system to test ,  or take to a place to test it for you.

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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/16 09:02:33 (permalink)
Well since i have recently moved here, i do not know anyone here that can help me with that, i am trying out things that i can work on on my own. i have a few work friends but they have laptops. i am thinking if a windows update might have caused this? does that happen?
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bcavnaugh
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/16 10:15:53 (permalink)
ayaan40000
Well since i have recently moved here, i do not know anyone here that can help me with that, i am trying out things that i can work on on my own. i have a few work friends but they have laptops. i am thinking if a windows update might have caused this? does that happen?

It could, did the card work before your move or did the card never work?
After you moved did you open your computer and make sure all parts are seated locked in and that all the cables plugged in and locked?
post edited by bcavnaugh - 2019/07/16 10:17:59


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castrator86
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/16 10:15:59 (permalink)
Sounds like there's a short in the system somewhere. Whether it's the PCI-e slot or power supply is really the only places where it may reside. Can you try plugging in different PCIE connector cables from your power supply? Does the card kick on normally? Try the secondary PCI-e slot on the motherboard?
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/16 13:51:17 (permalink)
Give us a list of your components if possible.

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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/17 08:03:08 (permalink)
Yes sir. it did work absolutely fine. 
 
Yes, i did check for cabling when i came here. In fact i was using the computer for an hour when i turned it off. I tried to switch it on and then nothing happened.
 
I do not remember if while shutting down i saw windows getting updated or not. That's the reason why i think that if a windows update might cause this. 
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/17 08:31:53 (permalink)
ayaan40000
Yes sir. it did work absolutely fine. 
 
Yes, i did check for cabling when i came here. In fact i was using the computer for an hour when i turned it off. I tried to switch it on and then nothing happened.
 
I do not remember if while shutting down i saw windows getting updated or not. That's the reason why i think that if a windows update might cause this. 

With this card are you in the Motherboard Bios or using the Intergraded Graphics to get see the Motherboard Bios?
This is all we see for your Specs:
Specs:
Motherboard Manufacturer:Motherboard Model:Graphics Card Model:Number of Graphics Cards:CPU:Memory Manufacturer:Memory Model:Number of Memory Modules:Power Supply:Operating System:Monitor:Other Peripherals:
 
You cannot post links until you have 11 or more posts.
post edited by bcavnaugh - 2019/07/17 08:33:59


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Sajin
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/17 19:41:16 (permalink)
So you can't even reach the post screen? If yes, it isn't a windows issue.

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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/18 08:52:37 (permalink)
Well no luck trying to verify this as well. I tried the 2nd pcie slot .. plugged in a different set of cables from the PSU as well. Still it did not boot. So I guess a short in the pcie slot gets ruled out..
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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/18 09:03:07 (permalink)
With the card plugged in.. it just won't boot.. psu makes a click sound the first time I try it.. I get no output on the screen whatsoever with the card plugged in and connected. If I remove it and connect the video cable to the mobo, it does boot
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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/18 09:05:28 (permalink)
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Sajin
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/18 12:33:56 (permalink)
I see. Time to have the card checked at a local shop.

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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/18 15:56:33 (permalink)
Have the GPU checked out as stated and check and see if you're getting some bad grounding since you stated the PSU is making some noise.  Could be one of it's protections kicking in.  Make sure your standoffs on your MB are properly installed and screwed down.

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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/22 06:31:33 (permalink)
I have the exact same problem. THE EXACT SAME. I’m trying to plug an amd r9 390 to a secondary computer since I recently bought an rtx 2060 for my main. The secondary computer does not boot when the gpu is plugged into to the pci-e port and is connected to the power supply. Simply removing the psu cables, the pc boots and I get signal to the monitor from the onboard graphics card and it boots to windows just fine. I bought a brand new psu and still the same (A waste of $100) it did not fix it. Thing is that gpu has a BIOS switch on it that switches from UEFI to Legacy BIOS. When I press the switch, the only difference is that the pc now does a sound when I turn it on just like it’s supposed to do but still no signal to the display.

Did you end up solving your problem? My gpu was working absolutely fine on my main pc before I removed it so there’s no way it’s faulty. For the record I’m trying to use it on an older pc with a sandy bridge cpu (intel second generation) from 2011 don’t know if there’s any incompatibility, actually I doubt it.

Edit: I reset the bios to factory defaults, removed the motherboard’s battery, shorted the CMOS jumper and still nothing.

Edit 2: when I plug the older gpu ( Radeon hd6700) the secondary pc was using, it boots fine. However the r9 390 is a really power hungry gpu, requires 2 8-pins connectors as opposed to the Radeon gpu which has a single 6-pin connector. Is it possible the motherboard can’t handle that power hungry of a gpu? As I said I bought a new psu for that system, it had a Corsair 700w 80+ bronze psu from 2012 and I replaced it with a brand new Corsair 650w 80+ gold psu and like I said, I had no luck with that.
post edited by sgtangelgr - 2019/07/22 06:41:31
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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/22 23:43:25 (permalink)
Hi Sgtangelgr,
 
It sucks to know that you're in the same boat as I am. I have been trying to find an answer to this myself. have torn my hair apart trying to figure out what could possibly be the reason this has to happen. I have a feeling my RTX 2070 is completely OK. It was working normally, I shut down my PC ( after working on some documents) tried turning it back on, only momentarily, and bust. No Boot. It was wierd. No reason for it to not boot. I suspected the PSU. got it checked as well. It booted fine in another PC. Then tried all combinations of cabling and PCIE slots. The only time my PC will boot if i unplug the card. I dont know how this can be, keeping it in the PCIE disconnected from cabling, it boots with the Mobo Video out connected. GPU has a 8 + 6 pin connection and i have tried combinations of connections to the 8 pin and 6 pin from the PSU ( from the dedicated VGA cables, to the ones that are connected to the PSU internally) Still there is no boot up. I do not want to send this to RMA just yet, ( the time line for return and replace, if they will, which is, would be months) and i have a feeling this is something i can solve, i just need to know where to look... Visually inspecting the GPU, i do not see any issues with it. No weird smell either. NOthing is wrong with my MoBo or RAM or Processor, PSU checked out too. I even did a system to recovery to the time before this issue happened. Yet when i connected the GPU i get no Boot. I am only hoping there's more of us that come together, for EVGA team to look into this issue with more concrete answers and a sure shot solution.
 
Thanks,
 
ayaan4000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/23 07:32:22 (permalink)
A Cheap Power Supply will and can cause this kind of problem.


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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/23 07:50:15 (permalink)
What power supply & how old is it ?
 
1) PSU "safety features" have been know to malfunction - over current & such


2) Possible one of your PCIe Cables is bad from the factory - it happens
 
3) Never use PSU cable from a different PSU --> Unless you confirm that they are Compatible with the PSU Mfg<-- they are NOT always interchangeable

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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/23 08:59:09 (permalink)
Hi bcavnaugh & CoolGTX,
 
Agreed with you gentlemen. Your points are valid. Unfortunately they do not co-relate to my situation.
 
I am using an Antec 650W Gold certified PSU (Model: EA 650W :Earthwatts). It is semi modular. It was the only PSU my system ever saw, and IT WORKED Well for almost 4 months until when the PC stopped booting up due to reasons unbeknownst to me.
 
The PSU was tested on another PC. It booted up with a 1060 on that system. Then I installed in my system, same thing as before, no boot. Why would my PSU suddenly develop a "safety feature" when it worked flawlessly for 4 months straight. In order to prevent over currents, I also have a UPS or an Inverter as some may call it, which takes care of any voltage fluctuations and also has a battery which lasts 15-20 minutes in case of a power outage, which would rule out power spikes and fluctuations in voltage etc.
 
PCIe cable being bad from the factory is impossible. The PC has worked with the same cables for 4 months, the PSU also worked on another system with the same cables. I would not blame the PSU for anything at this time. It is checking all boxes. There are others who have actually purchased separate new PSUs only to face the same issue with a brand new PSU. I do not have an excess of Mr. Benjamin Franklin to afford that option.
 
PSU cables were never mis matched. In fact i have been dealing with the same PSU for this situation. I have not and do not intent to actually test out more issues that pertain to PSU's as i am nearing conclusion that the PSU is all OK due to the reasons mentioned above. 
 
I just don't understand as to why the PC would not boot when the GFX is plugged in. There are many with this same issue. I am dumbfounded and despite being an engineer i cannot even hypothesize what could possibly cause this. It would have exploded in my face and i would be stress free knowing that the explosion caused it to fail. But no. Nothing. Not even a smell that could be suspicious. All capacitors on the GFX look good. NO bulges, no bursts. What is this strange symptom for which there is no possible cause. I am thinking RMA is the only option now. The engineer in me wants to know, at least the reason. I am tearing my hair over it. Maybe, EVGA  may even replace it, but i am not sure if i will ever know why.
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/23 13:23:03 (permalink) ☄ Helpfulby ayaan40000 2019/07/25 22:45:44
ayaan40000
 
PCIe cable being bad from the factory is impossible. 




People come here with issues only to find out their HDMI or DP cable have gone bad, only to replace it with another and get their screen signal back for example.  Anything is possible.
 
I'd try another PSU at this point tbh.  It's possible of PSUs getting clunky or showing signs of the end.  Maybe the PSU can't get close to it's max or maybe it's good enough for half load.  (1060 120w vs 2070 175w) You won't know until you try another PSU with your 2070 in the main system.  If this is not possible, maybe you can take it to a friend's PSU or a PC repair shop and allow them to test your system with a different PSU.  You could always return the PSU if it's found it's not a PSU issue say if you bought one from Amazon.

Also, disconnect the UPS and anything related to that.  Try going basic with the basic essentials in components to iron out where the issue is coming from.
 
I understand the engineer in you wants to figure out and fix the issue but you have to single out components by testing new ones to the rig unfortunately.  RMAing the GPU is a first step but I really would like to see a new PSU tested.

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Sajin
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/23 13:49:43 (permalink)
ayaan40000
Hi bcavnaugh & CoolGTX,
 
Agreed with you gentlemen. Your points are valid. Unfortunately they do not co-relate to my situation.
 
I am using an Antec 650W Gold certified PSU (Model: EA 650W :Earthwatts). It is semi modular. It was the only PSU my system ever saw, and IT WORKED Well for almost 4 months until when the PC stopped booting up due to reasons unbeknownst to me.
 
The PSU was tested on another PC. It booted up with a 1060 on that system. Then I installed in my system, same thing as before, no boot. Why would my PSU suddenly develop a "safety feature" when it worked flawlessly for 4 months straight. In order to prevent over currents, I also have a UPS or an Inverter as some may call it, which takes care of any voltage fluctuations and also has a battery which lasts 15-20 minutes in case of a power outage, which would rule out power spikes and fluctuations in voltage etc.
 
PCIe cable being bad from the factory is impossible. The PC has worked with the same cables for 4 months, the PSU also worked on another system with the same cables. I would not blame the PSU for anything at this time. It is checking all boxes. There are others who have actually purchased separate new PSUs only to face the same issue with a brand new PSU. I do not have an excess of Mr. Benjamin Franklin to afford that option.
 
PSU cables were never mis matched. In fact i have been dealing with the same PSU for this situation. I have not and do not intent to actually test out more issues that pertain to PSU's as i am nearing conclusion that the PSU is all OK due to the reasons mentioned above. 
 
I just don't understand as to why the PC would not boot when the GFX is plugged in. There are many with this same issue. I am dumbfounded and despite being an engineer i cannot even hypothesize what could possibly cause this. It would have exploded in my face and i would be stress free knowing that the explosion caused it to fail. But no. Nothing. Not even a smell that could be suspicious. All capacitors on the GFX look good. NO bulges, no bursts. What is this strange symptom for which there is no possible cause. I am thinking RMA is the only option now. The engineer in me wants to know, at least the reason. I am tearing my hair over it. Maybe, EVGA  may even replace it, but i am not sure if i will ever know why.


Why didn't you also try to test your card in the other system?

Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
 

 
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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/25 23:00:00 (permalink)
@GTXJackBauer 
 
Thanks for your help. I am more open to possibilities on the PSU front now. I will take the PC to a nearby repair shop. I know it is not near by and since I have moved here, i will have to do little for the good ones that would be around 1-2 hours drive away. I feel once the system is tested with other components, i can figure out exactly if the PSU is the issue or the GFX. It will be a couple of days until i can do this, however, but i will keep you all the rest of the gentlemen on this post updated on what came to be, and what i learn from the repair technician. 
 
@Sajin : well at the time I was under the impression that the PSU was at fault, only when the PSU worked later I came back home and checked the system with the GFX unplugged. Since i was not expecting the GPU to be involved in any way, i just disconnected the PSU and took it the the place of purchase. It was a 2 hour long drive and I found that the PSU was ok when they checked it on a 1060 system. I would not have thought of the reasons GTXJackBauer mentioned in the last post as it took me by a lot of surprise. I guess it is another 4 hours to go there and get this entire set up checked. I hope to find a good technician nearby. I am losing a lot of time in this commute and the Monsoon season is making at all very risky to travel with these components.
 
I will keep you guys posted. I hope to see a solution and will share what i learn on this post. It may be a while but let's hope for the best.
 
Thanks again for your unbiased and honest feedback gentlemen.
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/26 00:27:25 (permalink)
You have me worried as I'd hate to see it not being the PSU again if you have to drive hours to the nearest tech store. 

Are you able to test a new PSU by purchasing one or is that not possible?

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sgtangelgr
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/07/26 10:15:38 (permalink)
Hey I tried booting the pc with the hdmi cable unplugged and THEN plugging it in and for some weird reason it boots normally. Can you try the same thing?
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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/08/05 22:08:07 (permalink)
Wait, what?! That's completely absurd but at this point I will give even this a go.
 
I have a DP port cable that I use with my GFX. Do you mean to say, use an HDMI, but do not connect it to either the card or the MOBO outputs and then the next step? it boots and then you connect it to the card?
 
Can you explain the steps in this process? maybe it would work for me, its so weird now I want to try it. :)
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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/08/05 22:19:02 (permalink)
Just out of curiosity to the gentlemen in this thread, what could be the possibility that this could be a motherboard problem? Some posts on similar issues have mentioned this being a MOBO problem. I am not sure as I am able to get into windows without the card installed.
 
ALso, at this point, should I try and update my BIOS version? Would that be something that could help? I am not sure, as the version that I was using so far was working okay. I am also a noob when it comes to updating BIOS and have read that doing so might risk bricking my PC. SO i am hesitant to do so without your advice.
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/08/05 22:36:48 (permalink)
ayaan40000
Wait, what?! That's completely absurd but at this point I will give even this a go.
 
I have a DP port cable that I use with my GFX. Do you mean to say, use an HDMI, but do not connect it to either the card or the MOBO outputs and then the next step? it boots and then you connect it to the card?
 
Can you explain the steps in this process? maybe it would work for me, its so weird now I want to try it. :)


It would be much easier to make a video showing how it is but basically the only way to get the pc to boot is by disconnecting the hdmi cable from the monitor, booting the pc, waiting for the rgb on the keyboard and mouse to light up, connecting the cable back to the monitor and i get to windows. Otherwise if i leave the hdmi connected to the monitor when i boot the pc, nothing appears on the screen and the lights on the keyboard and mouse dont light up. I know, it's not just absurd, its otherworldly. I have a lot of experience with computers, its my passion in fact, yet i can't comprehend how this works. It's the only way to get the pc to boot with the gfx card installed.
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Sajin
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/08/06 00:07:00 (permalink)
This isn't a bios issue imo.

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#28
ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/08/06 04:24:34 (permalink)
Wow. This is mind boggling...wonder what might cause this then?? Bewildering! So as I understand, what you are doing is:
 
Keep the HDMI connected to the graphics card. But disconnected to the Monitor.
Boot the PC. (It boots, surprisingly.) Wait for the lights to turn on on the keyboard and mouse.
Connect the HDMI to the monitor.
Voila!?
 
Wierd! If you can send me a video, that would be great actually. Send it on [link=mailto:ayaan.pathan@gmail.com,]ayaan.pathan@gmail.com,[/link] if you could. I would love to see this magic happen. I am in office now, but I'll definitely give this a go once I am back home later today.
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ayaan40000
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Re: PC wont boot if graphics card is plugged in (GTX 2070 XC Gaming ultra) 2019/08/06 04:48:56 (permalink)
I thought so too. Just wanted to be sure. I have contacted a nearby computer repair shop. After hearing my problem, he was confident the card is dead. I have taken an appointment for him to come visit. I hope he is wrong. I just feel there is nothing wrong with the card. I'll keep you guys posted on the diagnosis.
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