ZoranC

Nereus
Does EVGA have all the serial numbers? If so, perhaps PUBLISH THEM ...
 

+1 If you have serial numbers publish them. That way you will protect innocent people from being sold stolen property.

I would also like to see this happen. If you don't want to publish the list, at least make a web tool available for users to query a serial number to see if it's stolen or not.

Just had a thought.. since you're not honoring warranty claims for these devices, would a standard warranty lookup return as invalid?

nick_shl

nomossA buyer who purchased in good faith goes to his own local police, and works with them.  That police office will contact EVGA to return the property.

How about "Bona fide purchaser"? Also it EVGA got insurance payment, GPUs not their properties anymore - in this case insurance company will have rights on recovered GPUs.

Again, not how any of this works.  You cannot legally keep stolen property, once it is known to be stolen.  The buyer goes to the police to file a report and can then take that report to the seller to get a refund.  If the seller refuses the refund, then the buyer can sue the seller.  Alternately, if the buyer used a CC and it's within the time frame, the buyer can take that police report to the credit card provider to initiate a chargeback.
The GPU goes to an evidence room and will eventually be returned to EVGA.  It IS legally EVGA's property at this point.  If EVGA has (and this is an if, because all this insurance talk is just forum spin) received a payout from the insurance company, maybe they have to deal with them.  But, in all likelihood, the GPU will be destroyed or perhaps remanufactured because EVGA cannot sell it as a "new" product once it has been stolen and cannot guarantee that it has not been tampered with.  
And I have my own anecdotal evidence because I was a sales manager at a store where iphones got stolen and had to deal with much of this myself, in coordination with our fraud department.  Which doesn't make me an expert by any means, but at least I'm not spinning stuff off the top of my head trying to make EVGA look bad somehow.

nomossIf the seller refuses the refund, then the buyer can sue the seller.

How buyer can sue some seller on eBay if he know only eBay nickname? Shouldn't buyer find seller first? Since seller can faced criminal charges for selling stolen property I bet it will be impossible to identify him. So, buyer the only one who suffer in this situation - no card, no money.

nomoss

nick_shl

nomossA buyer who purchased in good faith goes to his own local police, and works with them.  That police office will contact EVGA to return the property.

How about "Bona fide purchaser"? Also it EVGA got insurance payment, GPUs not their properties anymore - in this case insurance company will have rights on recovered GPUs.

Again, not how any of this works.  You cannot legally keep stolen property, once it is known to be stolen.  The buyer goes to the police to file a report and can then take that report to the seller to get a refund.  If the seller refuses the refund, then the buyer can sue the seller.  Alternately, if the buyer used a CC and it's within the time frame, the buyer can take that police report to the credit card provider to initiate a chargeback.
The GPU goes to an evidence room and will eventually be returned to EVGA.  It IS legally EVGA's property at this point.  If EVGA has (and this is an if, because all this insurance talk is just forum spin) received a payout from the insurance company, maybe they have to deal with them.  But, in all likelihood, the GPU will be destroyed or perhaps remanufactured because EVGA cannot sell it as a "new" product once it has been stolen and cannot guarantee that it has not been tampered with.  
And I have my own anecdotal evidence because I was a sales manager at a store where iphones got stolen and had to deal with much of this myself, in coordination with our fraud department.  Which doesn't make me an expert by any means, but at least I'm not spinning stuff off the top of my head trying to make EVGA look bad somehow.

A shipment of cards.   Especially if they are stolen they will get sold overseas.    So you think a buyer is so dumb they go to pd to surrender their gpu which they paid for ?    As for the refund.    I'm pretty sure if you try to ask for refund without returning the stuff or the seller is just a random guy in a parking lot.   They will tell you to go pound sand.   How do you sue someone without knowing their real name or where they live lol?   And you really think buyers willing to go  through all this trouble for a gpu that they don't get to keep ?   And what the buyer is trying to achieve?  get a cookie from EVGA?     I don't know about you but any private face to face transaction will be in cash or something you can't chargeback on.   If you tell me you want to pay with cc i will tell you F off too.   
 
Police will likely keep the gpu for himself or gift it to family as well .   Not all cops are your friends .
 
Lot of replies here are so unrealistic .   We don't live in a perfect world .  
 
In this case . evga , thief win.  gamer lost.

Man, why are people getting so worked up over this? This was little more than a public service announcement. Take it for what it is, and don’t buy from sketchy people if you’re concerned about buying a stolen card.

nomossebay has buyer protections in place. Customer will also have the protections of the payment method they used in that case.

90 days for eBay purchase protection. 120 days for chargeback for credit card. As I said earlier, many people doesn't bother to register card right away. They can try to do it year later when(if) they will need to RMA it.
 

nomossIn what possible world would EVGA be the bad guy for not supporting a product that they didn't sell and wasn't sold legally by a third party?

Where I said that "EVGA the bad guy"? I said buyer poor guy, because only buyer suffer in this situation(EVGA will get insurance and not loose anything, thief will get profit from cards and probably will not caught) .

guy above me is living in a fantasy world.    You have no idea how insurance works or the market for these cards.    Any miner would be happy to take these cards for cheap and hit ROI sooner.   
 
I have distributor connections can get evga cards in bulk and evga is shoving 1 gpu + 5 psu bundle to us lately+ all the exploded 3090 and a few DOA B-stock cards i got I wouldn't be surprised EVGA pull a fast one on insurance .  

My question is: "How do we know that is it stolen or not if I buy a card on Ebay?"

bill1024
Never argue with a fool in public lest the public not know which is which.

Truer words were never spoken

This is truly a sad commentary on how parts of our society operate.  This is nothing new.  Criminals have always trafficked in stolen goods.  Graphics cards are a hot commodity.  When there is an opportunity for them to steal them, they will.  It could be toilet paper, peanut butter, diamonds, gold, or GPU’s.
 
California has the highest incidence of property crime in the United States in 2020.  I can only imagine what it is in 2021 with newly enacted laws and ordinances concerning prosecution of low-level theft.  It is unsurprising to see photographs of hundreds of yards of empty cardboard boxes lining rail lines after rail cars being looted and emptied.  Cargo theft is measured in billions of dollars.
It’s a lazy and shallow argument to say “EVGA will get insurance money to cover the cost.” Where exactly does the insurance get their money?  We all pay the price for this chicanery.  Higher costs in insurance rates are passed along to the insurance customer.  The merchant/manufacturer does not absorb the cost.  It is passed along to the consumer of the goods in higher prices. 
 
Sometimes, the cost of doing business in high crime areas is prohibitive. We have seen evidence of this in San Francisco recently.  These closures are not strictly a crime/insurance problem…lack of law enforcement, prosecution, decriminalization, and labor/tax have massive roles.
All around, this is a depressing event, but not surprising.   I hope the individuals are caught, prosecuted, and pay the price for what they have done. 

nick_shl

nomossebay has buyer protections in place. Customer will also have the protections of the payment method they used in that case.

90 days for eBay purchase protection. 120 days for chargeback for credit card. As I said earlier, many people doesn't bother to register card right away. They can try to do it year later when(if) they will need to RMA it.

Caveat emptor.

An important lesson to always register your products right away while you have all receipts in hand and can look for the tiny labels with microscopic numbers without crawling into your pc case.

nick_shl

ObscureEmpyreIt is illegal to purchase stolen goods.

I always thought that it is illegal to purchase stolen goods only if you know that it is stolen.
Life isn't fair: EVGA will get insurance, thief will sell card for profit, innocent people who will buy card will get no support at all.

Exactly, EVGA might not get money from the 'cards' but they're going to get reimbursed by insurance. The thieves will get their money, no problem. Literally the only one that suffers from this are people that buy, and again, you can't buy these cards through normal channels right now. If you wake up tomorrow, and your computer effing dies, the only way to get a card in a day or two is from a scalper. That's it, unless you want an AMD card for 2-3x MSRP I guess.
 
If this was a year ago and you could just go to BB or MC and buy a card @ MSRP, and it would be obvoius that a card below MSRP was probably 'shady', okay fine. But it's not, it's crazy times. I realize the situation EVGA is in, but from a scarce resource perspective this is kind of messed up.

sh3nl0ng16
My question is: "How do we know that is it stolen or not if I buy a card on Ebay?"

If buying a 3000 series card from eBay, buy from someone who has a high positivity rating and more than just a couple of sales under their belt.

the_Scarlet_oneDo you really, truly, actually think that eBay and PayPal don’t have the sellers information? Really? I honestly can’t tell if you are joking or serious at this point, because everything you have said this far shows that you know little to nothing about any of this process…

Probably identity theft and money mules doesn't exist in your world.

toyboarderLiterally the only one that suffers from this are people that buy

And most unfair thing: seller didn't adequately protect possessions, as result it was stolen. So, seller partially responsible for accident. Buyer doesn't know and can't know that he buying stolen goods off eBay/marketplace/Craigslist. But in the end goods will be returned to seller and buyer will left without anything. I talking in general how system works, not particular about EVGA.

ask for serial numbers first?  Sure you can ask, you can ask anything you want .    But any seller with half of brain will turn you down.   How do I know you are not faming elite accounts with my cards?   How about you zelle me $1000 to prove you are not trying to scam for a SN ?