EGC admin and Forums moderator are not the same thing .
 
Since you "missed it "  ,here it is
 
http://forums.evga.com/fb.ashx?m=1756648

EVGA_MatthewH

Cloudz00x

BioHazardSperm

Cloudz00x

Durzel

Don't understand why people would level blame at EVGA at this.  Ultimately it will only hurt sales, it wouldn't ever help so it's counter-intuitive to assume they had any culpability in the decision.

No it's not Evga's fault nor do I blame them... but since the port was offered and fabricated by EVGA, it is in-turn there product and with the recent change leaves there customers up in the air. Again questions need to be answered on Evga's part.

1. For individuals who purchased Legacy Classifieds GTX 680 with the Evbot, will technical and Customer Support still be available?

2. For individuals who purchased Legacy Classifieds GTX 680 and send the card in the future for an RMA, will they get the exact card back or will there be the probability of getting one of these new cards.

3. For individuals who purchased Extended Warranties for Legacy Classifieds GTX 680 will it be covered? Basically same question as #2. If not, a refund is in order, since the warranty is unique to that particular card not the new ones with the ports removed.

4. If overclocking the voltage since that is still applicable to the Legacy Classified GTX 680, will it void the warranty or no?

These things need to be answered, so that way the community who did purchase this card can have some information, plan accordingly and/or have a peace of mind. Paying that much money just to be told, there's no more support/technical help, rma, or warranty on these cards would be horrible to hear. Hope Evga does the right thing.

Sorry but that's a bit over dramatized holy cow
1. Yes
2. Performance is the RMA key word ,since they can not make more chances are high you would get a non-port Classy that performs as well as the Specs advertised (overclocking ability  is not or has it ever been a factor in RMA)
3. Warranties just dont go away of course its covered,and the warranty is NO different then any other card not sure wth your talking about .
4.Jacob already covered this ,yes the card warranty is covered same as #3 you just asked

Yes it sucks but guess what EVGA has to do what Nvidia wants in this particular case .

For question number 3, in-regards to extended warranty. Individuals purchase the extended warranty to cover the exact card. Since Evga makes us purchase extended warranties for each card, that makes the card unique. I purchased the extended warranty for that exact purpose, to be able to get a replacement/RMA for my exact card with the evbot port.
If your saying since they wont be in production and HIGH chance we will get a non-port classy. I'd like to speak to some sort of rep to either get a refund on my extended warranty purchase. Since this clearly was a change after I purchased it. Regardless of all the other ncie features, the EvBot port was the deal sealer since Classifieds were sold and meant to be OverClocked in all aspects.

There is no clear answer to your question. RMA replacements are always equal or greater performance, we cannot gaurantee it will always be the same card. If you RMA your card today you will probably get a classy with a EVBot connector. In a week the same thing. In a year probably, in 5/10 years its doubtful we would have any 680 classifieds. RMA replacements are always equal or greater performance depending on what we have in stock. There is no way to predict what we will have on hand if you ever need to send it in to be replaced.

Firstly thank you for the link! I really did miss that page LOL, I have been busy and must have gone from 3 to 5 or something yesterday LOL (I was determining whether I needed to RMA one of mine and working).
 
Secondly from your post I can see why my saying what I did upset you (or in other words why you responded the way you did) so I get it. I also know EVGA is well known for customer support and will probably do the best they can.
 
Thinking about it now this is not much different than any card that will eventually go out of production and we are not guaranteed the same card ever. That being said since these cards with the evbot connector were only produced for a very short time it does change things a bit and I still stand by my post as a statement to EVGA to make extra effort to keep as many old classifieds on hand as you can based on the numbers of purchasers of the original classified with evbot :) and that was the purpose of my post (not a challenge to the basic warranty terms which I already understood) It is good however to see a direct response from an EVGA rep even though it was not a very detailed response LOL 
 
I mean many of us purchased what 2 3 or 4 of them and some like me 2 evbots ... so if I within the normal lifespan of replacements (this 3 years) cannot get one with an evbot port for the express reason that the only manufactured them for 3 months (give or take a month) which is far different then producing them for a year or longer as is the case with the 580 classified ... that does change things and getting a card without the evbot kinda kills my WHOLE rig and an exchange for a mid level card is cool normally but if it is due to stopping production of said card at the 3 month point that is a large anomoly to the normal supply of cards for the warranty cycle ... which leads me back to my point that EVGA needs to put REAL thought into taking care of us. As this is not not normal warranty replacement supply cycles work and it is not good business to leave your top customers hanging in such cases (not implying they are or will).
 
So again thanks for the link ... as policy goes that is all that needs saying ... in so far as the specifics of this issue there is more to consider 
 
I will also be more thorough in checking the past posts (I usually read each one even in threads as long as hundreds of pages).
 
:)
 

BioHazardSperm

EGC admin and Forums moderator are not the same thing .

Since you "missed it "  ,here it is

http://forums.evga.com/fb.ashx?m=1756648

EVGA_MatthewH

Cloudz00x

BioHazardSperm

Cloudz00x

Durzel

Don't understand why people would level blame at EVGA at this.  Ultimately it will only hurt sales, it wouldn't ever help so it's counter-intuitive to assume they had any culpability in the decision.

No it's not Evga's fault nor do I blame them... but since the port was offered and fabricated by EVGA, it is in-turn there product and with the recent change leaves there customers up in the air. Again questions need to be answered on Evga's part.

1. For individuals who purchased Legacy Classifieds GTX 680 with the Evbot, will technical and Customer Support still be available?

2. For individuals who purchased Legacy Classifieds GTX 680 and send the card in the future for an RMA, will they get the exact card back or will there be the probability of getting one of these new cards.

3. For individuals who purchased Extended Warranties for Legacy Classifieds GTX 680 will it be covered? Basically same question as #2. If not, a refund is in order, since the warranty is unique to that particular card not the new ones with the ports removed.

4. If overclocking the voltage since that is still applicable to the Legacy Classified GTX 680, will it void the warranty or no?

These things need to be answered, so that way the community who did purchase this card can have some information, plan accordingly and/or have a peace of mind. Paying that much money just to be told, there's no more support/technical help, rma, or warranty on these cards would be horrible to hear. Hope Evga does the right thing.

Sorry but that's a bit over dramatized holy cow
1. Yes
2. Performance is the RMA key word ,since they can not make more chances are high you would get a non-port Classy that performs as well as the Specs advertised (overclocking ability  is not or has it ever been a factor in RMA)
3. Warranties just dont go away of course its covered,and the warranty is NO different then any other card not sure wth your talking about .
4.Jacob already covered this ,yes the card warranty is covered same as #3 you just asked

Yes it sucks but guess what EVGA has to do what Nvidia wants in this particular case .

For question number 3, in-regards to extended warranty. Individuals purchase the extended warranty to cover the exact card. Since Evga makes us purchase extended warranties for each card, that makes the card unique. I purchased the extended warranty for that exact purpose, to be able to get a replacement/RMA for my exact card with the evbot port.
If your saying since they wont be in production and HIGH chance we will get a non-port classy. I'd like to speak to some sort of rep to either get a refund on my extended warranty purchase. Since this clearly was a change after I purchased it. Regardless of all the other ncie features, the EvBot port was the deal sealer since Classifieds were sold and meant to be OverClocked in all aspects.

There is no clear answer to your question. RMA replacements are always equal or greater performance, we cannot gaurantee it will always be the same card. If you RMA your card today you will probably get a classy with a EVBot connector. In a week the same thing. In a year probably, in 5/10 years its doubtful we would have any 680 classifieds. RMA replacements are always equal or greater performance depending on what we have in stock. There is no way to predict what we will have on hand if you ever need to send it in to be replaced.

EVGA appreciates your open and honest inputs but cursing and insulting other forum members will result in posts being edited or deleted with possible warnings sent out. Post professionally. If repeated violations occur we'll have to lock down this thread.

 
Keep in mind, this is certainly not EVGA's choice - NVidia are 100% responsible for this, and to enforce it after EVGA had already released their product line is disgusting.. NVidia could have at least said "from next series on...".
 
If you're really annoyed, I suggest going to NVidia and mouthing off at them. EVGA have their hands tied at this point, as far as I can tell.
 
 
 
 

I have a straight up question for Jacob or Chris...Whoever feels like answering it.
 
With Nvidia's current stance on overclocking cards...Including the "threats" Nvidia has/has not made towards vendors like EVGA...Including the voltage control...Including the OCP and temperature controlled limitations...Including the fact that we essentially can't overclock because of the above...What's the point of buying a Classified compared to another model?
 
I ask because the Classified has always been the top of line, overclocker's card...But, now that we essentially can't overclock it because we're limited (Even with the EVbot) what's the point?
 
Also, how are you as a vendor, addressing this?
 
Quite frankly, with the responses I've gotten from the motherboard department, I went elsewhere...If I can't overclock these cards like I used to be able to then, the only reason for me/my customers to go EVGA now is the warranty...But, even that's losing some ground.
 
So ultimately my question would be: In light of Nividia's new stance on overclocking, why should enthusiasts buy EVGA anymore?

crazycraig

I am just learning about this loss of feature, just after ordering my classy from EVGA the other day. I am really disappointed as I was saving for this card and when I had the money one of the key features was removed.  I hope that the one I get still has the port.  I think that the web page    should be modified to remove the gtx680 and maybe add a note that the evbot will not work with this card anymore.
 

 
Honestly if it doesn't have the port, Call Evga. Ask if they still have the classy with the evport in stock and see if they can send you that one instead. I saw someone who ran  in to your problem and a Evga rep said RMA it and they will send the one with the port. If not, Return the card and try another vendor for the Classy evport. Newegg, amazon, frozencpu etc. If they don't have it. Disregard the classy all together and get the FTW version.

Conin

crazycraig...I hope that the one I get still has the port...

Where did you bought it?, you may still be lucky enough to get one with the EVBot connector; I also ordered one two days ago in TigerDirect, seems like they still have; as soon as it arrives I'll let you guys know.

I ordered it direct from EVGA and it is currently in route to me.  I will know on Tuesday if it has it or not(thinking not since it came direct  )
 

Sajin

EVGA_JacobF
Yes the fact that EVBot is no longer on new boards is unfortunate, but there are other benefits to the Classified card... higher power target, much better cooler, binned GPU, better voltage.power and 4GB memory.

Warranty, Customer Support, Awesome Community. All AIC's are in the same situation as EVGA, so no matter where you go everything is going to be limited.

Power target is limited without the EVBot...Even with the EVbot, it's limited. Better cooler? Still limited at the driver/bios level by temp so, essentially it forces you to watercool to hit the power target which, is also limited. 4gb memory can be had on the stock version. Better voltage doesn't matter because it's limited by temperature, software and the EVBot. The only valid point, according to Nvidia, is the binned GPU...The binned GPU still exists.
 
So, my question stands because it has yet to be answered.
 
What's the point of owning a classified, other than "quality" considering Nvidia's stance on overclocking?

maskedmenace

Sajin

EVGA_JacobF
Yes the fact that EVBot is no longer on new boards is unfortunate, but there are other benefits to the Classified card... higher power target, much better cooler, binned GPU, better voltage.power and 4GB memory.

Warranty, Customer Support, Awesome Community. All AIC's are in the same situation as EVGA, so no matter where you go everything is going to be limited.

Power target is limited without the EVBot...Even with the EVbot, it's limited. Better cooler? Still limited at the driver/bios level by temp so, essentially it forces you to watercool to hit the power target which, is also limited. 4gb memory can be had on the stock version. Better voltage doesn't matter because it's limited by temperature, software and the EVBot. The only valid point, according to Nvidia, is the binned GPU...The binned GPU still exists.

So, my question stands because it has yet to be answered.

What's the point of owning a classified, other than "quality" considering Nvidia's stance on overclocking?

The cooler has been designed to work with high overclocks. You don't have to water cool it, especially if you don't have one with the evbot controller. Also they are only $529 right now so why buy anything else? 

trout4u

btw you are alright and I remember reading some of your other posts from other threads where you were very helpful!!! my way of saying sorry for earlier :)

No problem ,no need to say sorry as i was not mad .Hope you enjoy the card its a beast even at stock clocks,and  the  680 is a great card no matter the version.

BioHazardSperm

Johnny_Utah

This is certain to continue now for all cards in the future.

I really dont think this will be the case on all cards .Time will tell :)

 
BHS, I will keep my fingers crossed that your belief will hold true:)
 
However, in my experience changes like this usually are permanent.  Now, it could  be an issue with Kepler.....but then again only Nvidia knows what will happen with Maxwell.  However, the Kepler REFRESH now is not worth spitting at if this crap keeps up.

Hi guys, as I said last week, I ordered a fourth 680 Classified from TigerDirect and it arrived today, but sadly it does not have the EVBot connector despite that TigerDirect's website still says that the card comes with it.
 
Is there any thing I can do about to "exchange" this one for another with the EVBot connector? (I still have not registered the card at EVGA.com).
 
Besides that, the total price I paid were 711 dlls because of some strange TigerDirect "taxes".

Tiger Direct is notorious for having horrible business practices, so I doubt you'll get anywhere with them on this. You could see if anyone running a card with an evbot port that's not using an evbot would be willing to trade cards or something like that I guess.

Cloudz00x

Conin

Hi guys, as I said last week, I ordered a fourth 680 Classified from TigerDirect and it arrived today, but sadly it does not have the EVBot connector despite that TigerDirect's website still says that the card comes with it.

Is there any thing I can do about to "exchange" this one for another with the EVBot connector? (I still have not registered the card at EVGA.com).

Besides that, the total price I paid were 711 dlls because of some strange TigerDirect "taxes".

MAke sure to get a print screen of the page selling the card. They have to honor your return for merchandise since it is called false advertising. If not you can take it higher up the chain, but they shouldn't give you to many problems.

 
It won't really matter with Tiger Direct. They don't guarantee anything they say on their website. We've seen this time and time again with their falsely advertised stock, only to find out weeks later that your order never shipped, price has gone up, won't be in for a month, etc. They don't honor much of anything. 
 
That being said, in this situation the most I could see you getting out of them is a return. 

I just received my Classified from NewEgg with the new price drop.  Mine does have the EVbot plug on it, WooHoo!