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AnsweredHigh Pitched Tone after Installing 3080 XC3 Gaming

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HeavyHemi
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 16:54:40 (permalink)
If we can somewhat summarize this issue for EVGA:
3rd fan furthest from the bracket is emitting a squealing type noise.
Is that fair?
 
Given those conditions, it is not likely a flaw with the fan but the fan controller. It may be fixable by firmware. If not? I hope an EVGA rep at least pokes their head in an acknowledge this.
 
post edited by HeavyHemi - 2020/09/19 16:56:54

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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 16:56:21 (permalink)
I have 3 different types of tinnitus in my right ear. Glad I didn't get one now. My ear, because I have Meniere's Disease, has an issue with bad tinnitus but is hypersensitive to certain high frequencies while I'm nearly deaf to lower frequencies.

The frequency of this, I could hear it in the video loudly and made me dizzy. Getting a card with that would literally make me get vertigo and puke while gaming.  Guess I'm waiting until spring to even bother to make sure they get rid of this defect and all stocked out.
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 16:59:55 (permalink)
I watched the video and could hear it clearly. It does not sound like a fan issue. It's more of an electrical sound. Most likely something to do with the fan controller.
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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 17:00:54 (permalink)
penguinnss
live5123
Wow i can’t believe how huge of an issue this turned out to be.

I don't know if its a huge issue or not, it seems to be a small sample size but everyone I've talked says its always the same fan on the XC3 Ultra near the power connectors on the end of the card





Consider how small the current sample size of people with the card in hand is. This is not about to get better, evga is about to have a huge mess on their hands
Tunatron
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 17:02:03 (permalink)
HeavyHemi
If we can somewhat summarize this issue for EVGA:
3rd fan furthest from the bracket is emitting a squealing type noise.
Is that fair?
 
Given those conditions, it is not likely a flaw with the fan but the fan controller. It may be fixable by firmware. If not? I hope an EVGA rep at least pokes their head in an acknowledge this.
 




Yeah I'd agree with this summary.  I did see one case saying it was the middle fan.
penguinnss
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 17:02:19 (permalink)
HeavyHemi
If we can somewhat summarize this issue for EVGA:
3rd fan furthest from the bracket is emitting a squealing type noise.
Is that fair?
 
Given those conditions, it is not likely a flaw with the fan but the fan controller. It may be fixable by firmware. If not? I hope an EVGA rep at least pokes their head in an acknowledge this.
 


I would say thats pretty accurate, I played around with fan curves and it was always the 1 near the 2 8 pin power connectors.
HeavyHemi
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 17:02:22 (permalink)
Urieldagda
I have 3 different types of tinnitus in my right ear. Glad I didn't get one now. My ear, because I have Meniere's Disease, has an issue with bad tinnitus but is hypersensitive to certain high frequencies while I'm nearly deaf to lower frequencies.

The frequency of this, I could hear it in the video loudly and made me dizzy. Getting a card with that would literally make me get vertigo and puke while gaming.  Guess I'm waiting until spring to even bother to make sure they get rid of this defect and all stocked out.


Even folks without issues it would be annoying. It was clearly audible at normal volume on my monitor. My nearest neighbor is about a mile away. I hear every little squeak the house makes warming up in the sun. Sometimes those cracking noises are quite loud...I digress...sure you could cover the noise with headphones while gaming... but about the rest of the...and how do you stop your cat from attacking it?

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HeavyHemi
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 17:04:51 (permalink)
Tunatron
HeavyHemi
If we can somewhat summarize this issue for EVGA:
3rd fan furthest from the bracket is emitting a squealing type noise.
Is that fair?
 
Given those conditions, it is not likely a flaw with the fan but the fan controller. It may be fixable by firmware. If not? I hope an EVGA rep at least pokes their head in an acknowledge this.
 




Yeah I'd agree with this summary.  I did see one case saying it was the middle fan.


That was El_Beastador, he rechecked and it is also the same fan.

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Tunatron
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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 17:05:21 (permalink)
Juraisa
penguinnss
live5123
Wow i can’t believe how huge of an issue this turned out to be.

I don't know if its a huge issue or not, it seems to be a small sample size but everyone I've talked says its always the same fan on the XC3 Ultra near the power connectors on the end of the card





Consider how small the current sample size of people with the card in hand is. This is not about to get better, evga is about to have a huge mess on their hands



Yeah - is there anyone with this card yet that says they don't have this issue?
live5123
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 17:21:47 (permalink)
And here i thought this was an isolated case, clearly not.
Hellacious
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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 17:28:45 (permalink)
Tunatron
Juraisa
penguinnss
live5123
Wow i can’t believe how huge of an issue this turned out to be.

I don't know if its a huge issue or not, it seems to be a small sample size but everyone I've talked says its always the same fan on the XC3 Ultra near the power connectors on the end of the card





Consider how small the current sample size of people with the card in hand is. This is not about to get better, evga is about to have a huge mess on their hands



Yeah - is there anyone with this card yet that says they don't have this issue?




There was a user on Reddit that confirmed that they did not have this issue with their XC3 Ultra. Not sure if the boxes have something that would signify build or lot or anything related to a production group. That would be good to know if everyone has a card from the same lot then that may narrow it down a bit as well.
Shikhee
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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 17:32:56 (permalink)
Dealing with this as well. Lined up at micro center and got whatever they had, which was an xc3 ultra. Guess I'm going to try and get a replacement from them first
akostaras30
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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 17:37:40 (permalink)
Yeah im just gonna flip the card at this point its really annoying.
 
live5123
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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 18:06:48 (permalink)
Seems that EVGA Jacob is looking into this for us, I @'d him on twitter. 
Talon2020
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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 18:22:08 (permalink)
I have the XC3 Ultra as well, I can't hear a thing. I put my head down by my card after ensuring the 3rd fan was spinning and I don't hear anything.

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live5123
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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 18:26:12 (permalink)
Seems like you were lucky
rjbarker
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 18:44:37 (permalink)
God bless Water Blocks....hope you guys get it sorted!

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live5123
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 19:40:12 (permalink)
thanks!
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 20:03:52 (permalink)
I'd agree with this as well, and add a couple more details:
 
If you run it without the middle fan (which isn't causing an issue) then it still happens on the 3rd fan, so if there's any concern over power delivery or a problem with the entire chain, then I think that can be ruled out (I'm not an expert, but my basic knowledge of circuitry should be sufficient here so please correct me if I'm wrong)
 
The sound is absolutely gone when the 3rd fan is disabled in X1, and I don't think it's a fan issue whatsoever. A friend of mine got the same exact card, and he plugged the beige (2nd) fan into the blue port, and the blue (3rd problematic fan) into the beige port. He reported that it was then the middle fan acting up. This makes me think it's the PWM controller as everyone is saying and is either a hardware issue, or something that can hopefully be fixed with a firmware update which would save EVGA a heck ton of money in shipping/RMAs.
 
For now, I've disabled the problematic fan and am only going to use it in light workloads until my ticket gets an answer. It's the weekend so I imagine they're going to get back to me monday once they see how this thread has blown up. 
 
Best of luck to all of you who waited in line/got lucky and are now suffering this noise!
 
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 20:14:58 (permalink)
Tunatron
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HeavyHemi
joeeoh
https://youtu.be/gvAck6dXUW4

Might have to turn up volume YT compressed audio or something because it's much louder when my phone plays the source file.

I think you just convinced me this is a design flaw in the PWM.




I checked the video, running DAC/AMP ref headphones - I cannot recognize eerie noise you're speaking about (maybe I'm half deaf).
 
XC3 Black on backorder, I hope it doesn't have any issues. I can't return it since it is a final sales.
 




It may be clearer in the vid I posted in the other thread: https://youtu.be/kMtPsKnAvCc
 
It doesn't seem super loud in the video, but it really is.  My case is on my floor next to my desk and I can hear it over games,  it's really grating on the nerves.




Yeah I hear it from this video. 
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 20:39:22 (permalink) ☄ Helpfulby joeeoh 2020/09/19 21:30:05
EVGA_JacobF on Twitter said that they are looking into this.
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 20:47:50 (permalink) ☄ Helpfulby Afterburner 2020/09/19 20:50:32
I can confirm I'm having the same issue. This was a newly built computer so I wasn't sure where it was coming from and thought it might've been the case fan, but I guess now I know it's the XC3 Ultra.
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 20:54:42 (permalink)
I can hear it.  Gah.  In your video that is.

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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 21:06:59 (permalink)
Avolate
RMA's always happen.  I had to RMA my 1080 because they didnt apply thermal pads correctly on a bunch of the first cards. 




I am still running one of those cards as the #2 in my SLI.  I put the newer *by 1 year* 1080 ftw as the #1.  I will say that sitting down and installing the pads that they sent to me for the RMA took all of like 30 minutes.  even had to install them in a friends card who didn't feel safe taking his apart.  

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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 21:10:06 (permalink)
You can probably find a generic fan to replace the whining one. If you take the old one off it might have a label on it showing the manufacturer. Or go water cooling. :D Good luck on an RMA lol
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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 21:11:39 (permalink)
blackgold
You can probably find a generic fan to replace the whining one. If you take the old one off it might have a label on it showing the manufacturer. Or go water cooling. :D Good luck on an RMA lol


I doubt that there will be a fan with the right dimensions and RPM available to purchase somewhere.

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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 21:14:20 (permalink)
It's an electrical noise. So fan controller. Replacing fan ain't gona solve it.

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Re: RTX 3080 XC3 3rd Fan Coil Whine / Buzzing Noise MEGATHREAD 2020/09/19 21:14:38 (permalink)
Omoeba
blackgold
You can probably find a generic fan to replace the whining one. If you take the old one off it might have a label on it showing the manufacturer. Or go water cooling. :D Good luck on an RMA lol


I doubt that there will be a fan with the right dimensions and RPM available to purchase somewhere.


You'd be surprised how generic a lot of this stuff is. It may not be a typical computer fan dimension, but it's likely already been made for another product somewhere else
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 21:21:30 (permalink)
Hi all, just bought my first EVGA product (3080 XC3) and had the same issue, I made a new thread on it to cut straight to the chase with a video demonstrating clearly that Fan 3 causes the issue, here it is:
 
youtube.com/watch?v=dmNkNSyOGBc
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Re: High Pitched Tone after Installing 3080 XC3 Gaming 2020/09/19 21:31:20 (permalink)
Hellacious
EVGA_JacobF on Twitter said that they are looking into this.


Pinged him for more info since I still haven't heard back from EVGA (no support on weekends probably)?
 
rjbarker
God bless Water Blocks....hope you guys get it sorted!




LOL I've been thinking this the entire time.
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