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AnsweredGeforce GTX 970 ACX 2.0 Glitch

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Flame44
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2016/08/27 22:04:46 (permalink)
 After upgrading to the Geforce GTX 970 ACX 2.0 I get an issue where YouTube videos and sound will glitch for second then return to normal. The glitch seems to happen whenever a new window is opened also. DPC latency checker shows high latency whenever I have the graphics card installed and says some drivers behave bad. Right now I have my old graphics card installed again (NVIDIA GeForce GTX 650 (MSI)) and everything runs normal. I removed MSI afterburner, clean installed all NVIDIA drivers at least twice, I changed PCE express settings ASPM to off, I changed NVIDIA control panel settings to prefer maximum performance, checked to make sure there was no overheating, I even installed an EVGA SuperNova 850 G2 because I assumed my power supply was the problem. Thanks in advance for the help!
 
Speccy
Windows 10 Home 64-bit
Intel Core i5 4670 @ 3.40GHz 31 °C
Haswell 22nm Technology
8.00GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
ASRock Z87 Killer (CPUSocket) 35 °C
E202HL (1600x900@59Hz)
2047MB NVIDIA GeForce GTX 650 (MSI) 32 °C
931GB Western Digital WDC WD10EZEX-75ZF5A0 SCSI Disk Device (SATA) 36 °C
HL-DT-ST BDDVDRW UH12NS30 SCSI CdRom Device
Realtek High Definition Audio
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Flame44
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/27 22:06:47 (permalink)
Not just the sound. The video glitches as well. The card was overclocked when I got it. Im not savvy with graphics cards. Do I need to have something extra if its overclocked? 
post edited by Flame44 - 2016/08/27 22:32:16
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Sajin
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/27 23:53:20 (permalink)
Are you receiving sound/video through a hdmi cable? 
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Flame44
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 13:53:15 (permalink)
No I am using the green connection for speakers and the DVI to VGA adapter on the graphics card for my monitor
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Sajin
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 13:56:48 (permalink)
You said the card was overclocked when you got it. Do you mean the previous owner overclocked it?
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Flame44
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 13:59:05 (permalink)
This GPU is new. I believe thats called factory overclocked. 
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Sajin
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 14:04:31 (permalink) ☼ Best Answerby Flame44 2016/08/28 16:39:35
Here are my suggestions...
 
#1 Try a different display cable/adapter.
#2 Try a different video card output.
#3 Perform #1 & #2 listed here.
#4 Install the latest sound drivers for your motherboard. You can download the latest sound drivers for your motherboard here.
 
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 14:07:53 (permalink)
Alright Ill try all these out, thanks for the help so far!
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Sajin
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 14:09:30 (permalink)
Flame44
Alright Ill try all these out, thanks for the help so far!


No problem. Let me know how it goes. 
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Flame44
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 16:02:07 (permalink)
Okay, I installed the latest sound drivers and did the first two steps of the basic troubleshooting. The problem was happening for the first few minutes after I restarted and installed only graphics driver & physx system. I changed Nividia control panel for power management to prefer maximum performance then I had to step away from my PC for a few minutes. Now that I am back everything is running great. I cannot recreate the glitch and DPC latency checker has everything normal. Thank you so much for the support! One last thing, now windows has two updates that read "NVIDIA driver update for NVIDIA GeForce GTX 970" and " nVidia - Graphics Adapter WDDM2.0 - NVIDIA GeForce GTX 970" since my problem has been fixed it would be unwise to download those updates right? 
 
Edit
I find it strange that the problem was occurring then stopped. Probably the power management settings needed to take effect...
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Sajin
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 16:22:25 (permalink)
Flame44
Okay, I installed the latest sound drivers and did the first two steps of the basic troubleshooting. The problem was happening for the first few minutes after I restarted and installed only graphics driver & physx system. I changed Nividia control panel for power management to prefer maximum performance then I had to step away from my PC for a few minutes. Now that I am back everything is running great. I cannot recreate the glitch and DPC latency checker has everything normal. Thank you so much for the support! One last thing, now windows has two updates that read "NVIDIA driver update for NVIDIA GeForce GTX 970" and " nVidia - Graphics Adapter WDDM2.0 - NVIDIA GeForce GTX 970" since my problem has been fixed it would be unwise to download those updates right? 
 
Edit
I find it strange that the problem was occurring then stopped. Probably the power management settings needed to take effect...


Yeah, don't get those updates from windows update.
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 16:34:44 (permalink)
Okay well I hope this problem wont come back! Thank you so much for the support!
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Sajin
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Re: Geforce GTX 970 ACX 2.0 Glitch 2016/08/28 16:38:14 (permalink)
No problem. 
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