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GTX 980 Ti Superclocked+ ACX 2.0+ RMA

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Toshiharu
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2018/05/18 05:21:35 (permalink)
Already sent away for RMA( they received it Monday)....was told to get in contact by friday if i had no updates from EVGA.....so i thought posting a thread might be the quicker response as email seems to take days to get a reply
#1

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    Sajin
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/18 10:26:12 (permalink)
    #2
    Toshiharu
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/18 10:30:59 (permalink)
    Yeah i just did....EVGA having stock issues so just gotta play that waiting game.......just means i have to use my laptop till it comes :(:(:(:(
    #3
    EVGATech_DanielM
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/18 20:30:25 (permalink)
    Hello,


    I will send you a direct PM to see if I can assist you in this matter.

    Daniel 
    #4
    Toshiharu
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/18 22:07:58 (permalink)
    ok thank you.
    post edited by Toshiharu - 2018/05/18 23:52:37
    #5
    Nuffsaid4
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/21 15:04:28 (permalink)
    Hopefully you get the same response I did:
     
    Card blew up Wednesday night (same card as yours), I sent it Thursday afternoon, RMA updated to received on Friday morning, RMA updated to shipped on Friday afternoon... 1080 inbound!
    #6
    _JeffP
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/21 21:47:10 (permalink)
    The EU holiday should be over so hopefully there will be an update today for you. 

    Everything is security. 
    #7
    Toshiharu
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/22 04:11:44 (permalink)
    Hopefully....sick of using my laptop lol
    #8
    rjohnson11
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/22 04:55:49 (permalink)
    Monday was a Pentecost holiday in Germany (so it was a 3 day weekend). Hopefully everything will return to normal now. 

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    #9
    Toshiharu
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 01:52:10 (permalink)
    My 980ti Replacement was a EVGA GeForce GTX 1080 SC GAMING so im a happy chap right now.......thanks to the EVGA staff for all the help....its been rough using a laptop for awhile
    #10
    Sajin
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 10:32:19 (permalink)

    #11
    Toshiharu
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 12:42:50 (permalink)
    erm i dunno if this is a problem..but like every 10 mins or so the fan just ramps up to 5000 rpms for no reason
    #12
    Sajin
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 12:43:34 (permalink)
    Definitely shouldn't be doing that.
    #13
    Cool GTX
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 13:39:35 (permalink)
    How are you controlling the GPU fans ?

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    #14
    Toshiharu
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 15:12:31 (permalink)
    msi afterburner....ive reinstalled afterburner and nvidia drivers still ramps up randomly
    #15
    Cool GTX
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 16:08:51 (permalink)
    set hysteresis to 5 from stock setting of 0
     
    this forces the temp to drop 5C before the fan will slow again
     
    my basic rule of thumb for mild fan curve:   30% min, then temp in C + 10 = fan speed %
     
    so 50C = 60 % fan

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    #16
    Toshiharu
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 16:23:02 (permalink)
    yeah done that and fan still ramps up
    #17
    Sajin
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 16:27:52 (permalink)
    Time to rma again.
    #18
    Toshiharu
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 16:34:28 (permalink)
    thats kinda annoying...so now i have to pay again to send a dodgy card back and most likely wait another fn week or 2
    #19
    Hoggle
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 17:50:27 (permalink)
    On the bright side you know you will get an RMA of a 1080. So at least that is a nice end result even if it takes a second RMA to get a good one.

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    #20
    _JeffP
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/25 23:57:51 (permalink)
    Hello,
     
    I'm sorry about this trouble, I will respond to your ticket.
     
     

    Everything is security. 
    #21
    Toshiharu
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/26 03:41:17 (permalink)
    was told to try this with Precision XOC and its the same
     

    post edited by Toshiharu - 2018/05/26 03:47:55
    #22
    rjohnson11
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/05/26 03:59:27 (permalink)
    The EVGA Tech is taking care of this. Let us know if another RMA is needed.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #23
    jondoe1989
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/12/13 14:59:54 (permalink)
    just before my EVGA 980ti ACX SC+ blew up (i believe it was one of the R33 transistors) - the fans were randomly ramping up to max RPMs for a few seconds at a time. Doesn't happen often at all, but was going on for almost a week, then - boom, heard a pop, smelt smoke, and computer did a hard shutdown, happened while running a game. Unfortunately it's just past warranty, purchased 2015. I guess I'm fortunate that it didn't damage any of my other components. But really, I think there should have been a mass product re-call for all of the ACX products.... as people are getting blown transistors anywhere from a few hours use to a few years. 
    post edited by jondoe1989 - 2018/12/13 15:03:32
    #24
    Jonzz96
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    Re: GTX 980 Ti Superclocked+ ACX 2.0+ RMA 2018/12/16 05:56:31 (permalink)
    yeah i had the same thing happend to me "the fans were randomly ramping up to max RPMs for a few seconds at a time. Doesn't happen often at all, but was going on for almost a week, then - boom, heard a pop, smelt smoke, and computer did a hard shutdown" like 3 weeks ago but i still had 1 month left of warranty but now they sendt me a new 980 so if im guessing right its proably gone blow up again like it does for everyone else so im feeling excited for the next months dealing with pc issues every day.
    #25
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