I have had no black screen during gaming but I did have an endless start and restart issue a couple of days when my GTX 1080 FTW was plugged in so I ordered my thermal-pads.  I hope it and some Arctic Silver will prevent my card from dying.  I did not notice more heat coming from my case so maybe I do not have this issue but i got the card at the end of July so it may be an issue in the future.

EVGA_JacobF

Recently, there are many customers wanting to know more details about the EVGA GeForce 1080 FTW “Black Screen” issue and we believe we need to make a clear statement to clear all kinds of speculation.
 
The EVGA GeForce GTX 1080 FTW “Black Screen” issue was fixed as of the first week of September and this has been confirmed by all users who have received the replacement units with the issue resolved. Also, all new production has been confirmed to not have this issue after the first week of September.
 
This previous black screen issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) and will not cause any damage to your system. The percentage of the IC’s that were out of spec has been confirmed by On Semiconductor and is approximately 3% to 4%. Since then, EVGA and On Semiconductor have worked out the solution and RMA replacement action a couple months ago as we stated above.  At this moment, all of the EVGA GeForce GTX 1080 FTW’s have been corrected and all products in the field are working properly.
 
If you have any questions, please contact our support directly at: support@evga.com.
 
Thanks,
EVGA

Thank you for clarifying that. Is this also a sticky in one of the forums so everyone can see that?
 
As regards my own replacement GTX 1080 FTW, which so far has been working fine after an extensive test over the weekend, do I need to order the thermal pad or does mine already have it fitted? I do not want to have to take my card apart to check so how can I get confirmation of whether I have it or not please? Do I need to contact support?
 
Thanks.

Just for anyone wondering, i've had this exact same issue with a GTX 1070 SC that was purchased near launch. I've seen similar reports on reddit and this is definitely not restricted to the FTW's. 
 
Fine for a couple of months, then constant black screens + fans 100%. Under load, at desktop doing nothing, using Chrome - happens totally randomly. I've had 5 hour play sessions and it's been fine also. 
 
Problem has been getting worse and worse, and now I have to RMA. So cheers for this EVGA. What a huge hassle. Never again.

So this issue is only related to heat?
Ive tried running my fans at 100% speed and getting temps down to about 45 degrees celsius and i still got a black screen.
This only happends in battlefield 1 singleplayer on the plane mission in single player.

EVGATech_ChrisB
Dear ElBartoME,
 
I can confirm that all cards shipping today are 100% updated.  Unfortunately we have had one or two cards ship from our Europe office recently that did not have this update and one of them was your product.  I am very sorry for any inconvenience that this did cause and thank you for allowing us to work with you to have your product exchanges once more. 

 
Hi Chris, 
 
I really hope that this was the case. The new card is already on the way. Let's see if the problem is gone for good now.
Thanks again for your help!

jeremykrak
Just bought a new card and had this problem out of the box. Very thankful for the tech support at eVGA tho in less than just 2 business days, they've already got me set up with an Advance RMA and sending a new one.

I suspect it's because in Kansas City the store i bought the 1080 FTW from had old stock that had been on the shelf for a while - so not really bothered by the fact that this happened, thankful to get one that works and super excited to use it when it comes!
 
So far debug mode is working, but can't wait to use this as intended :) I did get a chance to play battlefield 1 in 4k for about 15 minutes on stock clocks - before it went black tho, BEAUTIFUL performance. Looking foward to a longer session than 15 minutes ;)

 
Nice Vette

JPS2K5

EVGA_JacobF

Recently, there are many customers wanting to know more details about the EVGA GeForce 1080 FTW “Black Screen” issue and we believe we need to make a clear statement to clear all kinds of speculation.
 
The EVGA GeForce GTX 1080 FTW “Black Screen” issue was fixed as of the first week of September and this has been confirmed by all users who have received the replacement units with the issue resolved. Also, all new production has been confirmed to not have this issue after the first week of September.
 
This previous black screen issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) and will not cause any damage to your system. The percentage of the IC’s that were out of spec has been confirmed by On Semiconductor and is approximately 3% to 4%. Since then, EVGA and On Semiconductor have worked out the solution and RMA replacement action a couple months ago as we stated above.  At this moment, all of the EVGA GeForce GTX 1080 FTW’s have been corrected and all products in the field are working properly.
 
If you have any questions, please contact our support directly at: support@evga.com.
 
Thanks,
EVGA

'recently'.... 'we believe'.... You let this thing go on for what, 2 months while people want an explanation and now you come with one. That's not believing, that is called surrendering with a knife at your throat.
 
And now I get to open up my cards and put on thermal pads, because 'no, there is no problem with the cards, it's just a service for people who want cooler cards', yeah right like I want to take the risk not putting them on...
 
I can not believe that there are actually people that cheer at you guys for doing what you should not have to be doing in the first place.
 
EVGA cards... The gift that keeps on giving.

First, you guys (yes, you guys) complain, complain, complain (and complain some more) about stocks not available. Nvidia/EVGA provide "different" solutions to try and satisfy the community and customers by giving an alternate solution to provide stock. Now another problem has arrise, and now you complain complain complain again. WHy dont you give them time to fix their issues? They're human just like you. Yes, they have engineers, but engineers have to diagnose and do trial and errors just like us on our PCs. Take a pill; chill. Let them fix the problem. Like little kids who can't get their hand in the cookie jar...We'll all sit and wait for the next rant. 


What have you done on your end to try to get the card working? Have you tried Debug Mode? Have you tried to under-clock the card a bit to see if you can get any stability? Have you tried cranking the fans full speed and under-clock the card? 

I hope EVGA is learning from that problem and the design of the 1080 ti or the volta cards will cool the vrms and vram more efficient.

Daz1967
EVGA have acknowledged the return of my faulty GTX 1080 FTW yesterday (25/10/2016) as it is showing in my accounts as RMA Complete so how long will be it be before the collateral payment is refunded please? I have not received anything to say that it even *IS* being refunded. I would have expected at least an email from EVGA  to inform me that they had received the card and that my "security deposit" is being repaid.

It says this on the RMA page:
"Upon receipt of your product, without damage, EVGA will refund the collateral paid in full. The complete refund process may take 7-14 business days."
It does not say wether or not they will confirm paying the deposit back beforehand though, but id be interested in knowing once you find out, as im about to RMA my card aswell.

May take 7-14 days?!?!? Yeah, they aren't daft, are they? What a great way for EVGA to earn interest while their customers end up paying it!

I quite literally just bought a Classified and it's getting delivered tomorrow, Quite worried now if I get one of the affected cards that could potentially frazzle itself to death.

Dicehunter
I quite literally just bought a Classified and it's getting delivered tomorrow, Quite worried now if I get one of the affected cards that could potentially frazzle itself to death.

Where did you buy it from?
 

Daz1967
May take 7-14 days?!?!? Yeah, they aren't daft, are they? What a great way for EVGA to earn interest while their customers end up paying it!

I don't think you understand how that works...

wils07
How do you think I feel I'm out of my 30 day return period and no one from evga will comment on my post to tell me if not fitting the pads will damage the gpu over long gaming sessions. I would really like to get a refund or a new card that has already been fixed but that's not going to happen.

Yeah this was extremely poorly communicated by EVGA, I only found out about it after ordering and because I decided to have a browse on the forums.
 
A notification should have gone out to stores selling any and all EVGA products affected.

I actually got an email from EVGA confirmed the RMA was complete along with confirmation of the collateral refund, which they say will take 3-5 days.
 
That is far more reasonable and what I was expecting (not sure why it would ever take 7-14 days...) and while having to pay upfront for the replacement card and then be reimbursed once the old one is returned is not exactly my idea of customer-friendly (bearing in mind the card was faulty out of the box...), the RMA was otherwise dealt with quickly and, so far, my new card seems to be working fine. It even overclocks higher on the VRAM, currently at +400 MHz. My old one was only really stable up to +250 MHz.