camclark715
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/20 16:20:36
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Sajin
Just a FYI to everyone monitoring this thread... the OP's issue was resolved by rma'ing the card.
Thanks Sajin. Guess I should do the same. Glad to know its not a defect in all the FTW cards.
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ziethriel
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/20 18:11:25
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Update: Nope, Still Crashes RTM time.
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landerx74
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/20 18:31:11
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Sajin
Just a FYI to everyone monitoring this thread... the OP's issue was resolved by rma'ing the card.
What do you mean by the OP's issue? So there is no solution but to RMA?
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Sajin
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/20 18:34:53
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landerx74
Sajin
Just a FYI to everyone monitoring this thread... the OP's issue was resolved by rma'ing the card.
What do you mean by the OP's issue? So there is no solution but to RMA?
OP = Original poster of this thread.
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landerx74
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/20 18:41:13
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Sajin
landerx74
Sajin
Just a FYI to everyone monitoring this thread... the OP's issue was resolved by rma'ing the card.
What do you mean by the OP's issue? So there is no solution but to RMA?
OP = Original poster of this thread.
Thanks. Well I am going to keep a close eye on this. I now have a feeling this has to do with Vsync and DSR factors, etc..etc.. Not sure anymore. UGH!
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jtg01
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/20 19:04:22
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My money right now is on design defect in the hardware. The pattern showing up reminds me of the RRoD problems. It will work completely fine under heavy loads for a period of time, but once it starts happening, anything will trigger it constantly. If it were software, I think everyone would be getting it. I can also rule out anything related to pixel clock or monitor settings, as I just booted up with no monitor plugged in and it died after a few minutes while idle. Is there some way to get detailed event/driver logging that might provide some clues? I have MSI Afterburner configured to log basic sensor info, nothing showing up there though. Edit: Seeing posts on other forums for previous generations of cards seems to be blaming this on heat/power. I don't have a hot card as I said, and I'm pretty sure power is fine. But I did realize that around when this started happening, I also underclocked my CPU by choosing the cool/quiet/powersaving OC setting in the ASUS BIOS. I've set that back to default and the system seems to be surviving longer than usual. This was never a problem on previous generations of nvidia cards. Will update if it dies with this setting... Edit 2: Nope, definitely not fixed.
post edited by jtg01 - 2016/08/21 12:31:55
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gelectrode
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/20 20:04:05
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My issue has not been happening any more as of now not sure why. Will keep on eye out though, RMA is a pain since it takes almost 4 weeks to do for me and cost me a nice bit to ship from CND. Anyways i dont think its tesselation since it is happening to people on desktop and in wow and wow has no tesselation. If it happens on idel I have to think its a straight up hardware defect or possible firmware/driver bug.
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landerx74
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/21 08:24:24
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gelectrode
My issue has not been happening any more as of now not sure why. Will keep on eye out though, RMA is a pain since it takes almost 4 weeks to do for me and cost me a nice bit to ship from CND. Anyways i dont think its tesselation since it is happening to people on desktop and in wow and wow has no tesselation. If it happens on idel I have to think its a straight up hardware defect or possible firmware/driver bug.
Same here. In hours of playing Doom and Far Cry 4 no black screen and fan spin up in the last day. I leave Adaptive Vsync on - not sure if that has anything to do with it. Now I am thinking it's a driver glitch or again maybe just a firmware update is needed.
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keeno67
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/21 08:42:40
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I had similar issues and then some with my FTW out of the box and spent an entire weekend troubleshooting to no avail. RMA'd the card back to Newegg and they refunded me rather than replace so I ordered a different brand and amazingly every single issue I had from loading drivers, black screens, freezing benchmarks disappeared just like that. I really wanted to stay with EVGA but the issues and time spent with that card really wore me down...EVGA warranty and support is great but I just wasn't willing to take another chance on the same Pascal card. Based solely on my experience I wouldn't spend a whole lot of time troubleshooting what appears to be hardware issues in a lot of these instances.
post edited by keeno67 - 2016/08/21 08:44:57
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jtg01
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/21 12:34:21
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It's very inconsistent. I'll get a few hours of gaming in and no issues but then sometimes it won't stay up for more than a few minutes. Just turned on my PC today and not 10 seconds at the Windows lock screen from a cold boot and boom.
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landerx74
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/21 18:32:28
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jtg01
It's very inconsistent. I'll get a few hours of gaming in and no issues but then sometimes it won't stay up for more than a few minutes. Just turned on my PC today and not 10 seconds at the Windows lock screen from a cold boot and boom.
So you are saying this happened to you when you did not start up a game?
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ziethriel
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 00:37:32
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Just an FYI, I said in a few topics that I had fixed this, but I haven't. V Sync has helped a few games, an additional fan helped a few games, but fallout 4 still crashes, and the tessellation test in the EVGA OC checker still crashes inconsistently too. I'm going to just return it to the store or RTM.
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xiionic1
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 01:25:24
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Honestly guys, if you're experiencing these symptoms (Black Screen crash + 100% Fan speed requiring hard reboot) and your GPU isn't over heating, return it for a replacement. It's a card fault.
I have done literally everything anyone has recommended me to try and fix it including but not limited to the following;
Re-installed Windows - Updated Bios - Clean driver install - Tested RAM - Tested 12v PSU rail - Changed PCI-E Slot - Checked Cabling - Re-seated all hardware - Monitored temperatures under full load - Jacked up Fan speeds, Installed extra cooling - Tested while underclocked, tested in debug mode - It all results in an eventual crash for no apparent reason.
It's although the GPU believes an overheat is immanent, and pulls the plug on itself.
I'm back on my old 970 SLI set up and everything is running normal. And all those tests were a big ****ing waste of time because the card is clearly ****ed. RMA already given the green light.
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landerx74
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 02:35:22
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So now I have to RMA my card as well :( This is happening again and much more frequently. I HOPE this is not a defect with all of the FTW cards.
post edited by landerx74 - 2016/08/22 08:10:20
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xiionic1
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 03:46:07
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I feel you man, it's ****ing ****. I bought mine in the US while on holiday there last week - Get back to NZ only to find its cooked ****s me off no end
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warbringerjc
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 04:37:56
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I have to bump this thread.
I recently bought my EVGA GTX 1080 FTW card and whenever I am playing World of Warcraft, I will, at random, get a black screen and then the fans rev up to. So far, I have tried the following troubleshooting efforts:
1. Clean installed the Nvidia Driver (Driver 372.54)
2. Used MSI Afterburner and downclocked the memory and core clock 100MHZ (EVGA Precision does wierd things to my typing speed when my computer first boots)
3. Cleared my CMOS
4. All my chipset and other motherboard drivers are up to date
5. BIOS is the latest version
6. Ran a scan and repair in Wow
7. All Windows Updates have been installed
8. Ran a sfc /scannow to check any SSD errors. None were found
9. Reseated my video card
10. Changed out PSU power plugs
11. I am awefully particular about dust, so no dust is present within the computer
12. BIOS setting are all at default. I am not overclocking anything
13. Deleted ****, Cache and Interface folders (WOW folders)
14. Ran Furmark for over an hour and it detected nothing
15. Did a extended memtest and it found no errors
16. Went into the registry, added TdrDelay and added the value of 8
So, with all that done, I did some further research and I found several posts above that someone downclocked their card down to 200MHZ. I tried that in an invasion yesterday for about an hour and did not experience a crash. I'm going to test some more today, but do you all think I'm pretty close to RMA? For the record, I previously had a 980FTW and I had to keep it downclocked at least a 100MHZ. Here are my computer specs:
Processor: Intel Core i7 6700k (Corsair Liquid H80i liquid cooled)
GPU: EVGA GTX 1080 FTW
Motherboard: MSI z170 SLI Plus
Hard Drive: Crucial M4 512 SSD
PSU: Corsair 850 watt
RAM: Kingston Hyper X DDR4 2666
Any additional suggestions would be greatly helpful.
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xiionic1
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 05:48:04
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warbringerjc
I have to bump this thread.
I recently bought my EVGA GTX 1080 FTW card and whenever I am playing World of Warcraft, I will, at random, get a black screen and then the fans rev up to. So far, I have tried the following troubleshooting efforts:
1. Clean installed the Nvidia Driver (Driver 372.54)
2. Used MSI Afterburner and downclocked the memory and core clock 100MHZ (EVGA Precision does wierd things to my typing speed when my computer first boots)
3. Cleared my CMOS
4. All my chipset and other motherboard drivers are up to date
5. BIOS is the latest version
6. Ran a scan and repair in Wow
7. All Windows Updates have been installed
8. Ran a sfc /scannow to check any SSD errors. None were found
9. Reseated my video card
10. Changed out PSU power plugs
11. I am awefully particular about dust, so no dust is present within the computer
12. BIOS setting are all at default. I am not overclocking anything
13. Deleted ****, Cache and Interface folders (WOW folders)
14. Ran Furmark for over an hour and it detected nothing
15. Did a extended memtest and it found no errors
16. Went into the registry, added TdrDelay and added the value of 8
So, with all that done, I did some further research and I found several posts above that someone downclocked their card down to 200MHZ. I tried that in an invasion yesterday for about an hour and did not experience a crash. I'm going to test some more today, but do you all think I'm pretty close to RMA? For the record, I previously had a 980FTW and I had to keep it downclocked at least a 100MHZ. Here are my computer specs:
Processor: Intel Core i7 6700k (Corsair Liquid H80i liquid cooled)
GPU: EVGA GTX 1080 FTW
Motherboard: MSI z170 SLI Plus
Hard Drive: Crucial M4 512 SSD
PSU: Corsair 850 watt
RAM: Kingston Hyper X DDR4 2666
Any additional suggestions would be greatly helpful.
RMA it dude - It's definately the same bull**** everyone else has experienced. You'd think EVGA had outsourced their assembly line to some flea pit in Ragistan with the amount of people receiving defecting 1080s from them... The funny thing is, when I called up and quoted the issues to the support team, they made out as if it was a problem they had never heard of before... They obviously don't bother googling because the internet is littered with people all experiencing the same ****...
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warbringerjc
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 08:42:57
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I think there is some truth to what you are saying, xiionic and likely, I will just return the card. It's a shame, I really like EVGA, but I have had nothing but bad luck with the cards. I should not, under any circumstances, have to downclock my card. I understand there are a lot of variables involved, but if all my equipment is what it needs to be, I should not be encountering unstable clock speeds or anything of the sort. Ugh...
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landerx74
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 09:47:45
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warbringerjc
I think there is some truth to what you are saying, xiionic and likely, I will just return the card. It's a shame, I really like EVGA, but I have had nothing but bad luck with the cards. I should not, under any circumstances, have to downclock my card. I understand there are a lot of variables involved, but if all my equipment is what it needs to be, I should not be encountering unstable clock speeds or anything of the sort. Ugh...
Yeah I agree. And after a lot of testing and finally running in debug mode everything is working so far. So my only conclusion is that on many of these cards if not all the factory overclock is not stable. :(
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tasbx
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 10:12:10
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I had the exact issue when I first installed my 1080 FTW. I would be in the middle of playing Team Fortress 2 or Overwatch and all of the sudden the system would lock up, both screens would go black and the sound would stutter on the last sound played. The fans would rev up to the point where it sounded like a jet was taking off. Only way I could get out of it was holding down the power button to shutdown. Tech support suggested I use DDU to completely remove all traces of any video drivers and reinstall fresh drivers. After that the problem went away. Unfortunately, after updating to the latest drivers the other day the problem has come back. Happening twice last night. Once after a few hours of play the second after only 30ish minutes. My specs: MOBO: Gigabyte Z170X Gaming GT CPU: Core i7 6700k 4ghz (Corsair H100i liquid cooler) GPU: GTX 1080 FTW Memory: Corsair LPX 32gb 3200mhz (2 x 16gb) HD: Samsung EVO 950 (M2 512gb) PSU: EVGA P2 1000 (80+ platinum)
post edited by tasbx - 2016/08/22 10:14:24
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landerx74
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 10:26:55
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tasbx
I had the exact issue when I first installed my 1080 FTW. I would be in the middle of playing Team Fortress 2 or Overwatch and all of the sudden the system would lock up, both screens would go black and the sound would stutter on the last sound played. The fans would rev up to the point where it sounded like a jet was taking off. Only way I could get out of it was holding down the power button to shutdown. Tech support suggested I use DDU to completely remove all traces of any video drivers and reinstall fresh drivers.
After that the problem went away. Unfortunately, after updating to the latest drivers the other day the problem has come back. Happening twice last night. Once after a few hours of play the second after only 30ish minutes.
My specs:
MOBO: Gigabyte Z170X Gaming GT
CPU: Core i7 6700k 4ghz (Corsair H100i liquid cooler)
GPU: GTX 1080 FTW
Memory: Corsair LPX 32gb 3200mhz (2 x 16gb)
HD: Samsung EVO 950 (M2 512gb)
PSU: EVGA P2 1000 (80+ platinum)
It is definitely an unstable overclock. Just test the games again using debug mode in the Nvidia drivers. Just go under help and select it. Debug mode will remove the factory overclock temporarily. For me I found out that fixed my issue. It's not right that I paid extra to have a factory overclocked card for it not to work especially since my temperatures are within operating limits. So I am doing an RMA. Not sure if I will go back to EVGA or not.
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Brutal
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 10:51:34
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Sajin
Just a FYI to everyone monitoring this thread... the OP's issue was resolved by rma'ing the card.
It certainly was. Had a great weekend playing hours of Just Cause 3. Such a great game with everything maxed. FWIW - The new drivers came out with just enough time for me to test with before I returned the old card. I used the anniversary version and experienced the same crashes. What I will say from following this thread is this. If you are experiencing any issues then start with the basics before going down rabbit holes of crazy troubleshooting ideas. Read and follow Sajin's stickied thread.
Chassis: Define R5 Blackout Edition (Fractal Design)CPU: Intel Core i7-6700K 8M Skylake Quad-Core 4.0 GHz MB: ASRock Fatal1ty Gaming Z170 Gaming K6+ RAM: 16GB's G.SKILL TridentZ Series DDR4 3000MHzGPU: EVGA GeForce GTX 1080 FTW GAMING ACX 3.0PSU: 750W CORSAIR HXi Series HX750i SSD1: 512GB Samsung 950 Pro M.2 SSD2: 512GB Samsung 850 Pro SATA3 HDD: 2x WD Red 4TB NAS HDD SATA3(RAID 1)
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Mindless_Rage
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 19:35:43
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I just received my 2 1080 FTW's today and installed them. The 372.54 drivers black screen, hard lock my system and kick card 1's fans to 100 percent after about 5 minutes in a game. But 368.81 drivers and msi afterburner run just fine. No issues at all. So I guess for me anyway it was a driver issue.
(Rig 1) Core i7-6700K @ 4.6GHz - ASUS Maximus VIII Extreme - 32GB Corsair Dom Plat - 2 Nvidia Titan Xp - 2 Samsung 850 Pro 512GB SSD's - SeaSonic Platinum 1000W - Custom Liquid Cooling - Corsair 900D - Windows 10 Pro(Rig 2) Core i7-8700K @ 4.9GHz - ASUS Maximus X Formula - 32GB Corsair Vengence RGB - 1 Nvidia RTX 2080 Ti - 2 Samsung 850 Pro 512GB SSD's - EVGA SuperNOVA 1000W - Custom Liquid Cooling - Corsair 750D - Windows 10 Pro
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wow3120120
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/22 20:05:28
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I just got my gtx 1080 ftw and I have the same issue as you guys. I am really sad about it... I think I will just ask NCIX to replace my card, given that I just got it...
Note: I heard it might be a PSU related problem. My psu is kinda old (750w NAXN), it might be the problem ? I am not really advanced with the hardware installation, it is my first time playing with the parts of my PC... AT first I tough I plugged the wrong PSU cable in my GPU, but I think that's not the problem... I plugged 2x (6pins + 2pins) and the card look like it run just fine, until I get that black screen...
Anyway, I might just ask for another card... :(
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landerx74
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/23 00:02:37
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wow3120120
I just got my gtx 1080 ftw and I have the same issue as you guys. I am really sad about it... I think I will just ask NCIX to replace my card, given that I just got it...
Note: I heard it might be a PSU related problem. My psu is kinda old (750w NAXN), it might be the problem ? I am not really advanced with the hardware installation, it is my first time playing with the parts of my PC... AT first I tough I plugged the wrong PSU cable in my GPU, but I think that's not the problem... I plugged 2x (6pins + 2pins) and the card look like it run just fine, until I get that black screen...
Anyway, I might just ask for another card... :(
So sorry to hear about that. The problem lies with an unstable overclock. Basically EVGA did not test their cards before going out of the factory. They might have done a sample test where they took maybe like five cards out of every hundred and tested them but that's about it. The card comes with a pretty aggressive overclock and it's failing. It has nothing to do with your PSU. Go ahead and do a test. Go to your Nvidia settings and change to debug mode. This will put the card into reference clock settings. You will find that everything works like a charm.
post edited by landerx74 - 2016/08/23 00:04:57
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ripdog
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/23 04:41:59
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Have the Same issue with my New 1080 FTW. Went through all the troubleshooting, 4 revisions of drivers, tested on both win 7 and win 10. I noticed when not in debug mode the card would OC itself to 2025mhz which is well over what it is supposed to OC to. In debug mode it would still sometimes hit 1900+mhz. As most people have done I immediately set an aggressive fan configuration starting at about 70% which keeps the card below 60C.
Debug mode caused a different issue for me. Instead of the driver crashing and all screens going black, only the primary screen the game was on would go black.
RMA is already in process. Don't waste your time troubleshooting beyond the basics. As this thread grows it is obvious that it is a hardware issue. Would really be nice if EVGA would at least acknowledge the issue and not continue having people waste their time with testing that will accomplish nothing.
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wow3120120
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/23 05:53:23
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landerx74
wow3120120
I just got my gtx 1080 ftw and I have the same issue as you guys. I am really sad about it... I think I will just ask NCIX to replace my card, given that I just got it...
Note: I heard it might be a PSU related problem. My psu is kinda old (750w NAXN), it might be the problem ? I am not really advanced with the hardware installation, it is my first time playing with the parts of my PC... AT first I tough I plugged the wrong PSU cable in my GPU, but I think that's not the problem... I plugged 2x (6pins + 2pins) and the card look like it run just fine, until I get that black screen...
Anyway, I might just ask for another card... :(
So sorry to hear about that. The problem lies with an unstable overclock. Basically EVGA did not test their cards before going out of the factory. They might have done a sample test where they took maybe like five cards out of every hundred and tested them but that's about it. The card comes with a pretty aggressive overclock and it's failing. It has nothing to do with your PSU. Go ahead and do a test. Go to your Nvidia settings and change to debug mode. This will put the card into reference clock settings. You will find that everything works like a charm.
I am not a pro with oc and stuff, so I can't really tell what's the problem here... I already started the RMA with NCIX. Could you explain to me how to put the card in debug mode ? I will make some test. Thx for the reply :)
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CoercionShaman
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/23 06:00:01
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What use is knowledge if there is no understanding?~Stobaeus
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wow3120120
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/23 06:46:02
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CoercionShaman
wow3120120
Could you explain to me how to put the card in debug mode ?
Thx ! I just hope I won't get another lemon from the RMA :(
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wow3120120
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Re: GTX 1080 FTW - Black screen & fans spin up to 100%
2016/08/23 13:35:42
(permalink)
just to let you know guys, I sent back my card to RMA. I ordered a new PSU too (Supernova 750W). I hope the problem is not my motherboard (GIGABYTE GA-Z170XP-SLI), but I don't think so, everything were working fine till I changed my GPU...
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