Daz1967
I actually got an email from EVGA confirmed the RMA was complete along with confirmation of the collateral refund, which they say will take 3-5 days.
 
That is far more reasonable and what I was expecting (not sure why it would ever take 7-14 days...) and while having to pay upfront for the replacement card and then be reimbursed once the old one is returned is not exactly my idea of customer-friendly (bearing in mind the card was faulty out of the box...), the RMA was otherwise dealt with quickly and, so far, my new card seems to be working fine. It even overclocks higher on the VRAM, currently at +400 MHz. My old one was only really stable up to +250 MHz.

ksgnow2010
I don't think it's an actual charge...just a hold (similar to what a hotel does).

ElBartoME

ksgnow2010
I don't think it's an actual charge...just a hold (similar to what a hotel does).

Depends where you live I guess. Here in Germany they actually charged my credit card.

stalinx20

JPS2K5

EVGA_JacobF

Recently, there are many customers wanting to know more details about the EVGA GeForce 1080 FTW “Black Screen” issue and we believe we need to make a clear statement to clear all kinds of speculation.
 
The EVGA GeForce GTX 1080 FTW “Black Screen” issue was fixed as of the first week of September and this has been confirmed by all users who have received the replacement units with the issue resolved. Also, all new production has been confirmed to not have this issue after the first week of September.
 
This previous black screen issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) and will not cause any damage to your system. The percentage of the IC’s that were out of spec has been confirmed by On Semiconductor and is approximately 3% to 4%. Since then, EVGA and On Semiconductor have worked out the solution and RMA replacement action a couple months ago as we stated above.  At this moment, all of the EVGA GeForce GTX 1080 FTW’s have been corrected and all products in the field are working properly.
 
If you have any questions, please contact our support directly at: support@evga.com.
 
Thanks,
EVGA

'recently'.... 'we believe'.... You let this thing go on for what, 2 months while people want an explanation and now you come with one. That's not believing, that is called surrendering with a knife at your throat.
 
And now I get to open up my cards and put on thermal pads, because 'no, there is no problem with the cards, it's just a service for people who want cooler cards', yeah right like I want to take the risk not putting them on...
 
I can not believe that there are actually people that cheer at you guys for doing what you should not have to be doing in the first place.
 
EVGA cards... The gift that keeps on giving.

First, you guys (yes, you guys) complain, complain, complain (and complain some more) about stocks not available. Nvidia/EVGA provide "different" solutions to try and satisfy the community and customers by giving an alternate solution to provide stock. Now another problem has arrise, and now you complain complain complain again. WHy dont you give them time to fix their issues? They're human just like you. Yes, they have engineers, but engineers have to diagnose and do trial and errors just like us on our PCs. Take a pill; chill. Let them fix the problem. Like little kids who can't get their hand in the cookie jar...We'll all sit and wait for the next rant. 


What have you done on your end to try to get the card working? Have you tried Debug Mode? Have you tried to under-clock the card a bit to see if you can get any stability? Have you tried cranking the fans full speed and under-clock the card? 

bissagars
 
Yes :(
 
In the meantime, if you were planning to buy any dual fan GTX 1080 or GTX 1070 from EVGA we would advise you to hold off that purchase until new units equipped with the thermal mod are rolled out. We would highly recommend that all existing EVGA GTX 1080 and GTX 1070 owners opt for the thermal mod as soon as possible to avoid any hardware damage. Sadly, this and the memory issue which affects GTX 1070 cards from a number manufacturers, including EVGA, makes owners of Nvidia’s most popular card also the least fortunate.
 
http://wccftech.com/nvidi...1070-evga-cards-dying/

bissagars
It should be affected too, the classified is based on the same cooler but you don't see much reports on the classified due the limitation and low supply for this card.

charlemagnes_joy
For everyone asking. There are two unrelated issues. First is the fact that thermal pads were not installed between the backplate and the PCB and between the baseplate and the heatsink fins causing the certain 1080's and 1070's to get very hot while still staying within acceptable levels. This would effect your ability to overclock. Newly manufactured cards (After Sept 8th apparently) are shipping with the installed thermal pads and EVGA will provide older card owners with a kit to install the pads themselves or you can send in your card and they will be installed. Although EVGA insists that you can use the card without the thermal pads, there are many reports emerging online of cards without thermal pads melting, burning or catching fire. Most likely happening due to a combination of heavy overclocking, no thermal pads and stress testing.
 
Second, the BS100% issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) causing the screen to black out and fans to go to 100%. This causes no damage to the card but any card with out of spec VRM IC's needs to be RMA'd and replaced.
 
Hope this helps a few people.