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New Build with 1080 Ti SC2 Hybrid Issues

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wade8876
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2019/01/05 20:35:06 (permalink)
Just put together a new build with a used 1080 Ti SC2 hybrid I bought off ebay. Everything seems to work fine and the computer boots fine but I will get random black flickers like the display loses connection whenever I change windows or have a video going and then whenever I try to load a game the game just crashes. I'm not sure if I have hooked something up wrong or not... I've tried different cables on different ports from the PSU. It's a corsair RM750x and z390 Aorus Master mobo. Any help troubleshooting before I initiate a return on ebay is much appreciated. 
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    HeavyHemi
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/05 22:21:02 (permalink)
    wade8876
    Just put together a new build with a used 1080 Ti SC2 hybrid I bought off ebay. Everything seems to work fine and the computer boots fine but I will get random black flickers like the display loses connection whenever I change windows or have a video going and then whenever I try to load a game the game just crashes. I'm not sure if I have hooked something up wrong or not... I've tried different cables on different ports from the PSU. It's a corsair RM750x and z390 Aorus Master mobo. Any help troubleshooting before I initiate a return on ebay is much appreciated. 


    How do you have the GPU connected to the PSU? You should be using two separate PCIe cables from the PSU. If you paid less that what is the going rate.... You could try running the GPU in debug mode which you can access under the Help section in the Nvidia Control panel. This will cause your GPU to run at the reduced vanilla boost clocks while under load until you reboot. Though if you're seeing issues simply running apps on the desktop, it's probably the GPU.

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    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/06 00:11:35 (permalink)
    Yes two different PCIe cables. I figured out if I uninstall all the recent drivers and let windows install the nvidia default driver the card works fine. Once I try to update it, it becomes completely unstable.
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    HeavyHemi
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/06 00:24:41 (permalink)
    wade8876
    Yes two different PCIe cables. I figured out if I uninstall all the recent drivers and let windows install the nvidia default driver the card works fine. Once I try to update it, it becomes completely unstable.




    Then I would suggest you try using DDU or Display Driver Uninstaller.  You can get the latest version here https://forums.guru3d.com/threads/display-driver-uninstaller-thread.379506/page-90#post-5622625 That thread at GURU3D saves a lot of typing. Personally I only install the Driver, audio  (as I use HDMI) and PhysX. I do not install GFE or the 3D compenents. You might try and see if nuking the driver that way an installing the latest version works. Also, what version of Windows are you using?

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    Vlada011
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/06 01:17:26 (permalink)
    First advice I give to everyone with Pascal.
    Don't use 4xx drivers.
    I don't want to say that NVIDIA do something but if these drivers cripple Pascal and work good on Turing NVIDIA profit significant.
     
    I use 399.xx driver, last before Turing show up and I don't want to change him. 
    4xx.xx series cause me problem on GK110/GTX780Ti and I experienced little slow down in score with GTX1080Ti. 
    After that I uninstall drivers made with one task... To improve performance of Turing in newest games and place for anything else.
     
     
     
     
     
     

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    https://xdevs.com/guide/2080ti_kpe/#intro
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    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/06 10:05:35 (permalink)
    So I have reinstalled windows and tried the 399 driver and still no difference. I tried to run a benchmark and everything on the PC functions above average except the GPU. It flickers and the screen loses connection throughout the test. I also tried the software to wipe out the GPU drivers and that didn't have any effect either. Also, Im using Window 10 Home
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    HeavyHemi
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/06 11:04:37 (permalink)
    wade8876
    So I have reinstalled windows and tried the 399 driver and still no difference. I tried to run a benchmark and everything on the PC functions above average except the GPU. It flickers and the screen loses connection throughout the test. I also tried the software to wipe out the GPU drivers and that didn't have any effect either. Also, Im using Window 10 Home


    Okay, how are you connected to the display? HDMI or display port?

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    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/06 12:21:43 (permalink)
    Display Port but it happens on all ports.
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    Sajin
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/06 14:31:59 (permalink)
    Does this issue also occur when testing the card in another system?
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    rjbarker
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/06 14:55:37 (permalink)
    Vlada011
    First advice I give to everyone with Pascal.
    Don't use 4xx drivers.
    I don't want to say that NVIDIA do something but if these drivers cripple Pascal and work good on Turing NVIDIA profit significant.
     
    I use 399.xx driver, last before Turing show up and I don't want to change him. 
    4xx.xx series cause me problem on GK110/GTX780Ti and I experienced little slow down in score with GTX1080Ti. 
    After that I uninstall drivers made with one task... To improve performance of Turing in newest games and place for anything else.
     
     
     
     
     
     




    Ive had no issues with the latest 4xxx Drivers on an Evga 1080Ti SLi w  Full EK Blocks .....the 4xxx Drivers are fine with Pascal...

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    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/14 13:45:36 (permalink)
    So I RMA'd this card. Sent it in and was notified the day after they received it that a replacement was being sent back. I open the package today and it's the same card I sent it... Same serial number, same everything... I had even called before I received it and was told that I was being shipped a replacement and that they don't ever ship the same card back to you. Will they do this if the original card was fixed? Anyone have any experience with this?
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    rjbarker
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/14 16:49:35 (permalink)
    Perhaps they tested it and found no issues? They should send some sort of "report" or "summary" if thats the case I would think...

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    Sajin
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 08:19:25 (permalink)
    wade8876
    So I RMA'd this card. Sent it in and was notified the day after they received it that a replacement was being sent back. I open the package today and it's the same card I sent it... Same serial number, same everything... I had even called before I received it and was told that I was being shipped a replacement and that they don't ever ship the same card back to you. Will they do this if the original card was fixed? Anyone have any experience with this?


    That is odd. They shouldn't have sent the exact same card back. You should have received the same model with a different serial number.
    #13
    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 10:31:50 (permalink)
    Called EVGA and they said they sent the same card back because it passed all their tests. Unfortunately still having the same issues. We did look in the bios and the 12V rail voltage was fluctuating every couple seconds between 12.168 and 12.096 so they said I should RMA the PSU because this is greater than .05V. I have another power supply coming to test this but not sure if this is the issue. In the windows event viewer it says it is a graphics driver crash so I guess that could be caused by the PSU. Any suggestions are appreciated.
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    HeavyHemi
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 11:00:28 (permalink)
    wade8876
    Called EVGA and they said they sent the same card back because it passed all their tests. Unfortunately still having the same issues. We did look in the bios and the 12V rail voltage was fluctuating every couple seconds between 12.168 and 12.096 so they said I should RMA the PSU because this is greater than .05V. I have another power supply coming to test this but not sure if this is the issue. In the windows event viewer it says it is a graphics driver crash so I guess that could be caused by the PSU. Any suggestions are appreciated.




    While it is possible it is your PSU, THAT voltage change is not out of tolerance. That fluctuation is completely normal and every board on the market does it. The ATX  spec 11.4v to 12.6V or +-5% regulation on the 12 volt rail. At 0.05v you can see voltage fluctuation while in BIOS, doesn't tell you much. You need to measure the voltage droop under load.

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    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 11:22:11 (permalink)
    Understood, I've been trying to figure out how to test under load but not sure how. Any suggestions? I took the PSU out and tested with a multimeter but again, this is under no load.
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    HeavyHemi
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 11:28:53 (permalink)
    wade8876
    Understood, I've been trying to figure out how to test under load but not sure how. Any suggestions? I took the PSU out and tested with a multimeter but again, this is under no load.


    All you need to do is use the +12v wire on the GPU and a ground. If you have a probe on your multimeter you can just use it to probe the contacts on the PCIe plug on the GPU. This will give the the actual +12 at the GPU.


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    Micklovin
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 12:20:51 (permalink)
    Any luck yet bud? I got the same card, have gone through so much trouble shooting its not funny, I can RMA but being without the card would kinda cripple my work for at least a week to a month. At the end of all this I'm 99% convinced its been both windows and nvidia related drivers.

    Couple questions are you running 2 monitors? If so are they the same refresh rate? What is your power profile in windows and nvidia control? Put it both on high performance. What's your mobo and chip set? Theirs a couple settings I can see if it would help.

    Google TDR 1080ti and look at your event logs to see if it lines up with what the error those people have. Theirs a bunch of different solutions to try if so. Also sometimes its the stock OC on the card. You can try to under clock by a tad with afterburner and a adjust the fan speed to manually spin faster cause imo the fans do kinda suck for the SC2. The individual Senors in theory is great for heat dispersion but I've now talked to over 10 people who's had something with the card. Usually driver failure or black screen and full fan speed after it happens.

    OH and I just tested the driver nvidia released not even 2 hours ago and its solely a bug patch driver. Booted up war frame and it seemed smoother then a long while. I've been through a number of drivers. Make sure to DDU if you do change the driver and custom install > clean install and unchecked everything but the driver itself. Hope something helps but you're not the first or the last.
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    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 13:18:02 (permalink)
    So I checked the PCIe plugs and got between 12.07 and 12.08v. Wouldn't this reading be when its not under load though? 
     
    I am running two monitors one is 60 fps and the other is 144. Power profile is at high performance or whatever in both nvidia and Windows. Tried unplugging either monitor and it would delay the driver crash but it would still happen. The GPU always spikes to 100% right when the crash happens. I can make it happen by playing a 4k video from youtube everytime.
     
    Motherboard: Gigabyte Aorus Master Rev 1
    Chipset: Intel i7 9700K
     
    Tried underclocking and running the fans at full speed, made no difference. Tried reinstalling the drivers using DDU many times with no change. 
    post edited by wade8876 - 2019/01/15 13:23:37
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    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 16:03:45 (permalink)
    An update;
     
    I reinstalled windows from scratch, and put on the new nvidia drivers. Got the same issue. I uninstalled them using DDU and let windows put on its version of Nvidia. From what I can tell it installs 388.13. This is more stable but I still see the issue and notice stuttering video and it wanting to crash. 
     
    I was testing a video with Precision XOC running and noticed that when I start playing the video the voltage will try to jump to 1+ something and for a split second the video looks great and then immediately the voltage falls back down to either .825 (Where it was at idle) or drop below that and the video will just have poor performance. Like it was trying to draw more power but failed and is trying to run at the regular voltage it had at idle. There's no voltage or power limit coming on.
     
    Updated to the most recent nvidia driver and did the DDU uninstaller. Immediately had a more drastic increase in issues. Same problem where the voltage will rise and fall back down and the driver crashes. Sometimes out of no where it will be completely fine but restart and it will come back.
    #20
    Sajin
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 16:31:23 (permalink)
    Do you get the same results when setting the power management mode inside the nvidia control panel to adaptive, or prefer maximum performance?
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    HeavyHemi
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 18:19:18 (permalink)
    wade8876
    So I checked the PCIe plugs and got between 12.07 and 12.08v. Wouldn't this reading be when its not under load though? 
     
    I am running two monitors one is 60 fps and the other is 144. Power profile is at high performance or whatever in both nvidia and Windows. Tried unplugging either monitor and it would delay the driver crash but it would still happen. The GPU always spikes to 100% right when the crash happens. I can make it happen by playing a 4k video from youtube everytime.
     
    Motherboard: Gigabyte Aorus Master Rev 1
    Chipset: Intel i7 9700K
     
    Tried underclocking and running the fans at full speed, made no difference. Tried reinstalling the drivers using DDU many times with no change. 


    Okay, was this while running a benchmark or a game or something? It does not accomplishing anything unless you're actually watching the voltage vary under load. The PCIe plugs simply supply power from the PSU. If you load the GPU while measuring the voltage at the plug at the GPU, you get the precise voltage being supplied to the GPU under load (within the accuracy of your meter of course).

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    #22
    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 18:52:09 (permalink)
    Ok, so had to change the cable so I could get in there with the multimeter probe. Even at load and when the driver crashes I'm still getting 12.06 to 12.08. Once the driver crashes the GPU goes into it's low power mode and the gpu clock is around 139 mhz and the memory clock is 405 mhz. Only way to reset it is restart. So doesn't look like the power supply I'm guessing?
    #23
    Sajin
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 19:48:44 (permalink)
    Nope, doesn't look like a psu issue.
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    psychicfriend
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 19:56:44 (permalink)
    This really sounds like a driver issue to me.
    Have you tried totally uninstalling the NVIDIA drivers and reinstalling an earlier driver?
    The 1080Ti is a mature GPU, so it should run great on the November 2017-era drivers.
    There may be some new A-Title games that require (or, more accurately, dictate) new Nvidia drivers, but if  you put in that older driver and everything else works great, you'll know it's in software.
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    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 20:24:27 (permalink)
    When I try to install anything from back in November 2017 I get the error "This NVIDIA graphics driver is not compatible with this version of windows."
     
    -Edit;
    The earliest I could find on the Nvidia site that was compatible was feb 2018 which is 391.01. I installed this after running DDU in safemode and it appears to be functioning more like how I would expect it to. I'm going to have to do more testing tomorrow but I haven't seen a crash yet. I'm not totally convinced this is fixed just yet because I've had it work before only to come back in a few hours full force but I will update tomorrow.
    post edited by wade8876 - 2019/01/15 21:00:09
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    psychicfriend
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 21:05:33 (permalink)
    Really?  That's bogus.  64 bit driver on 64 bit windows?
    If nothing else I'd try rolling back to the oldest driver your version of windows will tolerate.
    Have you tried buying a cheapo 1050Ti and dropping it into the same slot as your big card?  You can get them for $100-$150, and architecturally there's no difference between that and any 10x0Ti card.  That's generally a good investment when trying to get high-end graphics cards to run.  Don't overclock the 1050Ti, and be sure you get a 1050Ti or 1060Ti that takes a PCIe power cable from the PSU (don't use one of the shorties that pulls juice from the PCI card bus - that's asking for trouble whenyou suck power out of a bus that's delivering signals).
    Also, are you on the latest version of windows?   I've heard that's got a lot of problems.   I don't do a lot of heavy stuff on windows so I couldn't tell you. 
    But I think there were enough problems with the latest windows update that people were rolling back.
    My kids do a ton of Steam games on Acer Predator laptops with 1060Ti's, they haven't had any problems.
    post edited by psychicfriend - 2019/01/15 21:11:06
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    psychicfriend
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/15 21:17:06 (permalink)
    Actually, if you're running a Gigabyte motherboard that's probably the issue.
    I have never had a Gigabyte mobo that didn't give me problems, particularly with GPUs.
    I'd stick with EVGA or ASUS,  and stay away from both low-end boards and newly-released ones in all cases.
    ASUS makes good high-end boards for which EVGA doesn't have comparable models, but EVGA stuff has waaay better doc and support
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    wade8876
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/16 12:50:52 (permalink)
    psychicfriend
    Actually, if you're running a Gigabyte motherboard that's probably the issue.
    I have never had a Gigabyte mobo that didn't give me problems, particularly with GPUs.
    I'd stick with EVGA or ASUS,  and stay away from both low-end boards and newly-released ones in all cases.
    ASUS makes good high-end boards for which EVGA doesn't have comparable models, but EVGA stuff has waaay better doc and support




    So not sure if you had seen my edit when you posted before but the oldest driver I could get from Nvidia's site was 391.01. This appears to be working because I have not had a single crash since the update. There are some random screen stuttering issues that scare me but I can easily game or use the computer for work no problem. It's weird because I had tried a late 300 driver as well as an early 400 and still had the issues. I think you're right though, there's just something about this particular motherboard that doesn't work well with the Nvidia drivers. I've now tested everything except the board. I've contacted their customer support so I'll see what they come back with.  
    #29
    Sajin
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    Re: New Build with 1080 Ti SC2 Hybrid Issues 2019/01/16 13:39:34 (permalink)
    Glad to hear it was just a driver issue.
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