yuhanbq
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2016/07/02 07:49:40
- Status: offline
- Ribbons : 0
I got a x99 micro2 motherboard with 6800k and Samsung SM951 256G NVME ssd in it. At the first reboot with the 1709 update, it went right into a blue screen with the BSOD "0xc00000bb”.
I find that this is a common issue with the “x99/x299 + Samsung NVME drive” combo. And it seems that Microsoft doesn't want to fix it.
Here is the thread posted in MS's community:
I wonder if EVGA knew this issue? It would be really helpful if you guys can help this out with a bios update.
|
yuhanbq
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2016/07/02 07:49:40
- Status: offline
- Ribbons : 0
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/20 22:33:25
(permalink)
It seems that I can't post a url link. You can google ‘1703->1709 BSOD 0xc00000bb on devices with NVMe SSD's’ and find the thread.
|
rjohnson11
EVGA Forum Moderator
- Total Posts : 102313
- Reward points : 0
- Joined: 2004/10/05 12:44:35
- Location: Netherlands
- Status: offline
- Ribbons : 84
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/21 00:52:24
(permalink)
You need quite a few more posts before you are allowed to show a URL link. You can show the link but leave off the http:// and you'll be fine. I hate major Microsoft updates so I backup my data, backup my browser( and the bookmarks), and make a fresh install. Prior to any update make an ISO of the latest Windows operating system and make a bootable USB stick (or a bootable DVD if you have a DVD writable drive). Once that is done if an update goes wrong try to boot from the USB stick and choose the repair option to see if that works.
post edited by rjohnson11 - 2018/03/21 07:50:42
|
bdary
Omnipotent Enthusiast
- Total Posts : 10337
- Reward points : 0
- Joined: 2008/04/25 14:08:16
- Location: Florida
- Status: offline
- Ribbons : 116
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/21 06:35:17
(permalink)
|
rjohnson11
EVGA Forum Moderator
- Total Posts : 102313
- Reward points : 0
- Joined: 2004/10/05 12:44:35
- Location: Netherlands
- Status: offline
- Ribbons : 84
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/21 07:55:29
(permalink)
Are you running the latest motherboard BIOs? If not update the BIOs and try again.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49168
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/21 09:17:14
(permalink)
This issue can occur when you perform an in-place upgrade via windows update. The solution to the issue is to do a clean install of the latest build. If you continue to have issues after performing a clean install of the latest build make sure your ssd firmware is up to date.
|
yuhanbq
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2016/07/02 07:49:40
- Status: offline
- Ribbons : 0
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/21 18:13:34
(permalink)
Yes this is the thread I mentioned.
And yes it seems not every x99/x299 + Samsung NVME combo will have this issue.
|
yuhanbq
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2016/07/02 07:49:40
- Status: offline
- Ribbons : 0
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/21 18:14:58
(permalink)
rjohnson11
Are you running the latest motherboard BIOs? If not update the BIOs and try again.
I have tried version 2.03 and 2.04. No luck.
|
yuhanbq
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2016/07/02 07:49:40
- Status: offline
- Ribbons : 0
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/21 18:28:59
(permalink)
Sajin
This issue can occur when you perform an in-place upgrade via windows update. The solution to the issue is to do a clean install of the latest build. If you continue to have issues after performing a clean install of the latest build make sure your ssd firmware is up to date.
Unfortunately, a clean install is not an option for me. So I can only count on EVGA since MS is not trying to help. 
|
Sajin
EVGA Forum Moderator
- Total Posts : 49168
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/21 20:41:02
(permalink)
A clean install isn't an option? Why is that?
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 31005
- Reward points : 0
- Joined: 2010/12/12 14:22:25
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 122
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/21 21:28:33
(permalink)
Possible suggestion 1) clone your disk before you start - or - whatever system backup you like 2) Update your Samsung software 3) use Media Creation Tool make a USB drive 4) run setup & choose to Keep your Files and Settings only the M2 drive should be connected to your MB, externally only the USB media / Creation tool, keyboard & mouse
|
yuhanbq
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2016/07/02 07:49:40
- Status: offline
- Ribbons : 0
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/22 00:56:56
(permalink)
Sajin
A clean install isn't an option? Why is that?
Cause my C: got too many date and software installed. I can't afford to spend weeks to rebuild my system.
|
bob16314
Omnipotent Enthusiast
- Total Posts : 8048
- Reward points : 0
- Joined: 2008/11/07 22:33:22
- Location: Planet of the Babes
- Status: offline
- Ribbons : 761
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/22 02:57:37
(permalink)
Similar to what Cool GTX suggested..Hard drives are dirt cheap..Buy one if need be, always good to have one around anyway..Clone the SSD to it..Upgrade Windows 10 1607 to 1709 on the HDD..Clone it back onto the SSD after the upgrade to 1709..That's what I would do/try since it's being a great big hassle.
Do note that some SATA ports for hard drives can be for 'Data Only' (not an OS) and Windows will fail to complete the install/clone on drives connected to those ports..Consult your mobo manual.
* Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * "Whatever it takes, as long as it works" - Me
|
yuhanbq
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2016/07/02 07:49:40
- Status: offline
- Ribbons : 0
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/22 18:14:49
(permalink)
bob16314
Similar to what Cool GTX suggested..Hard drives are dirt cheap..Buy one if need be, always good to have one around anyway..Clone the SSD to it..Upgrade Windows 10 1607 to 1709 on the HDD..Clone it back onto the SSD after the upgrade to 1709..That's what I would do/try since it's being a great big hassle.
Do note that some SATA ports for hard drives can be for 'Data Only' (not an OS) and Windows will fail to complete the install/clone on drives connected to those ports..Consult your mobo manual.
This seems like the only usable way for me to upgrade to 1709. But this issue will remain when the next update rolls out. I really wish that there is a BIOS update to fix this.
|
bksmith5
New Member
- Total Posts : 69
- Reward points : 0
- Joined: 2001/05/17 19:03:35
- Status: offline
- Ribbons : 1
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/22 20:31:47
(permalink)
yuhanbqThis seems like the only usable way for me to upgrade to 1709. But this issue will remain when the next update rolls out. I really wish that there is a BIOS update to fix this. Did you happen to download the Samsung Magician software (again, as CoolGTX suggested) to check your SSD's firmware to be sure that you've got the latest version installed? I'm asking since I did not see that you replied to that particular item.
ASUS ROG Crosshair VIII Dark Hero | AMD Ryzen 9 5950x with EK AIO 360 | 32GB G.Skill RipJaws V DDR4 @3600MHz | EVGA Geforce RTX 3080 Ti FTW3 | EVGA SuperNOVA G1+ 750W | Corsair Graphite Series 760T | 256GB Crucial M4 | 500GB Samsung 840 Pro (Boot drive) | 512GB Sandisk Ultra 3D | 1TB SX8200 Pro m.2 NVMe | Razer BlackWidow Chroma v2 (yellow keys) | Razer Basilisk Ultimate mouse
|
yuhanbq
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2016/07/02 07:49:40
- Status: offline
- Ribbons : 0
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/22 22:17:27
(permalink)
bksmith5
yuhanbqThis seems like the only usable way for me to upgrade to 1709. But this issue will remain when the next update rolls out. I really wish that there is a BIOS update to fix this.
Did you happen to download the Samsung Magician software (again, as CoolGTX suggested) to check your SSD's firmware to be sure that you've got the latest version installed? I'm asking since I did not see that you replied to that particular item.
My SM951 is an OEM ssd which doesn't work with Samsung Magician unfortunately.
|
GTXJackBauer
Omnipotent Enthusiast
- Total Posts : 10323
- Reward points : 0
- Joined: 2010/04/19 22:23:25
- Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
- Status: offline
- Ribbons : 48
Re: Update Windows 10 from 1607 to 1709 with BSOD 0xc00000bb
2018/03/23 01:26:36
(permalink)
Seems like I might be in the same boat if I ever do these updates. I use the Samsung XP941 (OEM). Hope your issues get ironed out as I'll be on the look out to see what can be done in case the same thing happens here. For those that don't know, the XP and SM were one of the first few PCIe 2.0 (XP941) and PCIe 3.0 (SM951) SSD drives that don't run on software or firmware update that I know of. It's just plug n play, setup the BIOS and hope for the best (lol). I paid an arm n a leg for mine. Wish I had waited it out for a couple of years. Edit: I just checked the history to my Windows Updates and do have 1709 installed. Make sure and see if not some other program(s) is causing all of this or hardware failure related.
post edited by GTXJackBauer - 2018/03/23 01:28:37
Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases: LMD3DNZM9LGK8GJ
|