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Helpful ReplyEVGA GeForce RTX 3090 FTW3 XOC BIOS

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elbramso
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/10 23:20:45 (permalink)
Man I was hoping for a fix for the cards so bad!
I mean many Kingpin cards could be fixed by adjusting the msvdd settings using classfied tool - why is this not an option for the ftw3 cards as well?
Further why do the affected cards perform so much better on the XC3 BIOS? When I use the XC3 BIOS my max pcie slot draw is like 65w (false reading?). Mesh up the ftw3 and xc3 BIOS^^
 
I can't just simple rma my card because it is in a custom loop. My card scores 14801 PR with XC3 BIOS... what if the rma cards actually perform worse than the cards with the load ballancing issue? I'd be really mad.

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TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 01:17:49 (permalink)
elbramso
Man I was hoping for a fix for the cards so bad!
I mean many Kingpin cards could be fixed by adjusting the msvdd settings using classfied tool - why is this not an option for the ftw3 cards as well?
Further why do the affected cards perform so much better on the XC3 BIOS? When I use the XC3 BIOS my max pcie slot draw is like 65w (false reading?). Mesh up the ftw3 and xc3 BIOS^^
 
I can't just simple rma my card because it is in a custom loop. My card scores 14801 PR with XC3 BIOS... what if the rma cards actually perform worse than the cards with the load ballancing issue? I'd be really mad.




I might just flash XC3 BIOS for now and call it a day until I can RMA it effectively.
 
Then, Ebay scalping time, and I'll get Trio X or anything else other company offers.
1984BC05A6D6416
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 01:34:14 (permalink)
TheNaitsyrk
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TheNaitsyrk
EVGA_JacobF
Thanks for clarifying Jacob, and you are confident that all of the RMA cards that will start shipping in a week will have fully resolved the underlying power balance issue? Also will you be allowing a second RMA for any that still experience the issue with the replacement cards?



If second RMA is needed we can work on a case by case basis, but I would be very surprised if a second would be needed for this particular symptom. Of course if anything else were to go wrong the card has full warranty.


I emailed as soon as you asked for it, and haven't heard back yet.

 
That's really curious.  I emailed March 8 6:06pm EST, had a reply back 1 hour 6 minutes later asking for proof of the symptoms which I provided. March 9 @ 2:14pm I was asked if I would like an RMA through this process and confirmed 9 minutes later. Then Step 1 @ 6:30pm and Step 2 @ 7:40pm.  I shipped my card out today (March 10) around 11am.  Are you an international customer or possibly missed an email due to a spam filter?


They replied today saying they don't do EU yet so I
to wait...

Not what I wanted to hear.


I guess that ist the reason why I don't get a response at all. I stated in my e-mail that I am from the EU.
And why are they doing just the Ultra version? Looks strange to me.
post edited by MaxTheOwl - 2021/03/11 01:36:48
Zgapzy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 01:57:13 (permalink)
elbramso
Man I was hoping for a fix for the cards so bad!
I mean many Kingpin cards could be fixed by adjusting the msvdd settings using classfied tool - why is this not an option for the ftw3 cards as well?
Further why do the affected cards perform so much better on the XC3 BIOS? When I use the XC3 BIOS my max pcie slot draw is like 65w (false reading?). Mesh up the ftw3 and xc3 BIOS^^
 
I can't just simple rma my card because it is in a custom loop. My card scores 14801 PR with XC3 BIOS... what if the rma cards actually perform worse than the cards with the load ballancing issue? I'd be really mad.




That's a pretty solid score my dude, if i was you i would just run xc3 and call it a day. 
TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 02:15:52 (permalink)
MaxTheOwl
TheNaitsyrk
lobstar
TheNaitsyrk
EVGA_JacobF
Thanks for clarifying Jacob, and you are confident that all of the RMA cards that will start shipping in a week will have fully resolved the underlying power balance issue? Also will you be allowing a second RMA for any that still experience the issue with the replacement cards?



If second RMA is needed we can work on a case by case basis, but I would be very surprised if a second would be needed for this particular symptom. Of course if anything else were to go wrong the card has full warranty.


I emailed as soon as you asked for it, and haven't heard back yet.

 
That's really curious.  I emailed March 8 6:06pm EST, had a reply back 1 hour 6 minutes later asking for proof of the symptoms which I provided. March 9 @ 2:14pm I was asked if I would like an RMA through this process and confirmed 9 minutes later. Then Step 1 @ 6:30pm and Step 2 @ 7:40pm.  I shipped my card out today (March 10) around 11am.  Are you an international customer or possibly missed an email due to a spam filter?


They replied today saying they don't do EU yet so I
to wait...

Not what I wanted to hear.


I guess that ist the reason why I don't get a response at all. I stated in my e-mail that I am from the EU.
And why are they doing just the Ultra version? Looks strange to me.



It's very suspish....
 
jamexr
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 02:48:08 (permalink)
EVGA_JacobF
cerealkeller
I never RMA’d my card but I’m not happy with it as is due to the power balancing issues with the PCIE and 8 pin #3 for me. Can I RMA my card for one of the new ones?



Yes, send a mail to 3090oc@evga.com


What about us 3080s owners? Many of us are having the same issues and still no special email for us..
esschallert
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 07:43:47 (permalink)

So this is with XOC BIOS hitting power limit at 360 watts board draw after running PR, that can't be right. Are there some informations yet what is going on? Currently running only one 3090 FTW3 with an alphacool block.
post edited by esschallert - 2021/03/11 08:09:31

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bern43
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 07:49:14 (permalink)
Are the cards being sent out via RMA new/updated cards?  Or just pre-tested to not have the power balancing issues?
arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 08:13:18 (permalink)
esschallert

So this is with XOC BIOS hitting power limit at 360 watts board draw after running PR, that can't be right. Are there some informations yet what is going on? Currently running only one 3090 FTW3 with an alphacool block.



Yea, about 160 pages of info on it as a matter of fact.
 
RMA with EVGA, or try the XC3 VBIOS (description and instructions in post 3215 on this page)
Hopper64
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 08:31:40 (permalink)
What bugs me is the delay in this RMA. This wasn't apparent in October or November? Now after installing a water block in January it's going to be a pain to get everything reversed to perform the RMA. What a waste of time and money.

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esschallert
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 08:35:24 (permalink)
arestavo
 
Yea, about 160 pages of info on it as a matter of fact.
 
RMA with EVGA, or try the XC3 VBIOS (description and instructions in post 3215 on this page)


I mean official information, will try the XC3 BIOS, won't RMA it does take too much time and no guarantee it will work.

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markus_ke
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 08:51:09 (permalink)
Hopper64
What bugs me is the delay in this RMA. This wasn't apparent in October or November? Now after installing a water block in January it's going to be a pain to get everything reversed to perform the RMA. What a waste of time and money.


same here. they know it for sure since last year.
But remove everthing, weeks without a GPU for additional 50 Watt?
Good think we can RMA it and send it direct to EVGA.
 
 
But come on only a post in a 160 page thread without any detailed infos.
 
Which serial numbers are effected
How long the RMA can be done
Why not contact directly the customers which has registrate the card?
 
 
 
glocked89
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 08:51:54 (permalink)
I got a reply. Looks like the replacement card is new and you should be able to hit 500w no problem.
 
Ugh just not sure if I want to go through the trouble of shipping costs, being out a GPU, and remounting the hybrid kit multiple times..
 
Think XC3(ultra?) bios is the way to go like arestavo has said.
Megaman416
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 08:57:16 (permalink)
So is the concensus flashing the XC3 bios on a 3090 FTW3 Ultra doesn't void warranty?
post edited by Megaman416 - 2021/03/11 09:16:52
arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 09:00:37 (permalink)
esschallert
arestavo
 
Yea, about 160 pages of info on it as a matter of fact.
 
RMA with EVGA, or try the XC3 VBIOS (description and instructions in post 3215 on this page)


I mean official information, will try the XC3 BIOS, won't RMA it does take too much time and no guarantee it will work.


Yea, EVGA_Jacob posted several times in the last 6 or 7 pages about an RMA program for this issue.
 
Edit: I edited the the second post on the first page of this thread to put EVGA_Jacob's posts on the new RMA program for the power balance issue in an easier to locate place, instead of having to sift through random pages to find them.
post edited by arestavo - 2021/03/11 09:15:40
saygin123
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 09:19:21 (permalink)
hi jacob
my replacement card arriving today . i RMA ed cause it has balancing power issue and high pci e slot power draw. so if my replacement card has same problem can i enter this special rma progress ?
arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 09:19:28 (permalink)
Megaman416
So is the concensus flashing the XC3 bios on a 3090 FTW3 Ultra doesn't void warranty?


Just leave one of the VBIOS' stock and you're fine, per EVGA's own warranty documentation:
 
https://www.evga.com/warranty/graphics-cards/ 
  • Unauthorized changes to the BIOS or Firmware on Products that do not have a Multiple BIOS option may cause this warranty to be null and void.
arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 09:20:06 (permalink)
saygin123
hi jacob
my replacement card arriving today . i RMA ed cause it has balancing power issue and high pci e slot power draw. so if my replacement card has same problem can i enter this special rma progress ?

My edited post #2 on the first page of this thread has a response from EVGA_Jacob where someone asked the same question.
DarkEch0es
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 09:24:34 (permalink)
Tried to RMA my card through the email address but it seems hybrid cards are not covered yet :(
murlo26
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 10:27:38 (permalink)
So I ran port royal, got the attached score on my FTW3 hybrid with the XOC bios. Is this normal or does this have the issue? I think PCIe slot power is supposed to be 75w yes? So this seems ok. I guess the only question I have is why pin #3 has quite a bit lower power consumption. I haven't had my card for too long got first week in February. 
post edited by murlo26 - 2021/03/11 10:29:48

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elbramso
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 10:53:52 (permalink)
murlo26
So I ran port royal, got the attached score on my FTW3 hybrid with the XOC bios. Is this normal or does this have the issue? I think PCIe slot power is supposed to be 75w yes? So this seems ok. I guess the only question I have is why pin #3 has quite a bit lower power consumption. I haven't had my card for too long got first week in February. 

Not a record breaking card but absolutely no reason for RMA.

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murlo26
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 11:05:08 (permalink)
elbramso
murlo26
So I ran port royal, got the attached score on my FTW3 hybrid with the XOC bios. Is this normal or does this have the issue? I think PCIe slot power is supposed to be 75w yes? So this seems ok. I guess the only question I have is why pin #3 has quite a bit lower power consumption. I haven't had my card for too long got first week in February. 

Not a record breaking card but absolutely no reason for RMA.



That is kind of what I figured I guess. Any reason the #3 power is so much lower though? Seems like people are complaining about power balancing. Seems like that and also people complaining about too high of draw on the pcie is the issue I guess. But those people also seem to only get 400 give or take 20w of power. The OC bios is 500w right? So I am getting there mostly. 
 
Also, this is not really overclocked a ton. I didn't even run fans at 100% just used a custom fan profile and set to 119% (full power target). I am doing 150 mem for an OC and 70 core. I am guessing I could probably get those higher but haven't really tried. 

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andressergio
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 11:13:27 (permalink)
Zgapzy
elbramso
Man I was hoping for a fix for the cards so bad!
I mean many Kingpin cards could be fixed by adjusting the msvdd settings using classfied tool - why is this not an option for the ftw3 cards as well?
Further why do the affected cards perform so much better on the XC3 BIOS? When I use the XC3 BIOS my max pcie slot draw is like 65w (false reading?). Mesh up the ftw3 and xc3 BIOS^^
 
I can't just simple rma my card because it is in a custom loop. My card scores 14801 PR with XC3 BIOS... what if the rma cards actually perform worse than the cards with the load ballancing issue? I'd be really mad.




That's a pretty solid score my dude, if i was you i would just run xc3 and call it a day. 




I'm on the Hybrid Kit with hot Summer here and get this: https://hwbot.org/submission/4668352_andressergio_3dmark___port_royal_geforce_rtx_3090_14642_marks
 
The back of the card with Hybrid Kit or Full Cover Waterblock heats either way. And yes XC3 VBIOS using MSI AF and NOT PX1 is the Best as arestavo stated.
 
Cheers! Sergio

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glocked89
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 11:16:34 (permalink)
andressergio
Zgapzy
elbramso
Man I was hoping for a fix for the cards so bad!
I mean many Kingpin cards could be fixed by adjusting the msvdd settings using classfied tool - why is this not an option for the ftw3 cards as well?
Further why do the affected cards perform so much better on the XC3 BIOS? When I use the XC3 BIOS my max pcie slot draw is like 65w (false reading?). Mesh up the ftw3 and xc3 BIOS^^
 
I can't just simple rma my card because it is in a custom loop. My card scores 14801 PR with XC3 BIOS... what if the rma cards actually perform worse than the cards with the load ballancing issue? I'd be really mad.




That's a pretty solid score my dude, if i was you i would just run xc3 and call it a day. 




I'm on the Hybrid Kit with hot Summer here and get this: https://hwbot.org/submission/4668352_andressergio_3dmark___port_royal_geforce_rtx_3090_14642_marks
 
The back of the card with Hybrid Kit or Full Cover Waterblock heats either way. And yes XC3 VBIOS using MSI AF and NOT PX1 is the Best as arestavo stated.
 
Cheers! Sergio


Xc3 bios is lookin juicy!

How is the fan control using afterburner?
zig11727
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 11:18:00 (permalink)
Is a new bios coming out ? if so when ? I would like to test the card with the new bios before I RMA it.
elbramso
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 11:18:55 (permalink)
murlo26
elbramso
murlo26
So I ran port royal, got the attached score on my FTW3 hybrid with the XOC bios. Is this normal or does this have the issue? I think PCIe slot power is supposed to be 75w yes? So this seems ok. I guess the only question I have is why pin #3 has quite a bit lower power consumption. I haven't had my card for too long got first week in February. 

Not a record breaking card but absolutely no reason for RMA.



That is kind of what I figured I guess. Any reason the #3 power is so much lower though? Seems like people are complaining about power balancing. Seems like that and also people complaining about too high of draw on the pcie is the issue I guess. But those people also seem to only get 400 give or take 20w of power. The OC bios is 500w right? So I am getting there mostly. 
 
Also, this is not really overclocked a ton. I didn't even run fans at 100% just used a custom fan profile and set to 119% (full power target). I am doing 150 mem for an OC and 70 core. I am guessing I could probably get those higher but haven't really tried. 

OK, thought this was max OC already.
Well your card can almost draw 500w and stays below 75w on pcie slot. That's more than most of our cards can ;)

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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 11:55:33 (permalink)
zig11727
Is a new bios coming out ? if so when ? I would like to test the card with the new bios before I RMA it.


Yes, EVGA is suppose to come out with a vbios sometime this month to support Nvidia’s resizable bar addition.
 
The EVGA’s vbios should be released right after Nvidia releases the driver utilizing the resizable bar function this month.
post edited by JaxMacFL - 2021/03/11 13:58:54

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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 13:20:41 (permalink)
glocked89
andressergio
Zgapzy
elbramso
Man I was hoping for a fix for the cards so bad!
I mean many Kingpin cards could be fixed by adjusting the msvdd settings using classfied tool - why is this not an option for the ftw3 cards as well?
Further why do the affected cards perform so much better on the XC3 BIOS? When I use the XC3 BIOS my max pcie slot draw is like 65w (false reading?). Mesh up the ftw3 and xc3 BIOS^^
 
I can't just simple rma my card because it is in a custom loop. My card scores 14801 PR with XC3 BIOS... what if the rma cards actually perform worse than the cards with the load ballancing issue? I'd be really mad.




That's a pretty solid score my dude, if i was you i would just run xc3 and call it a day. 




I'm on the Hybrid Kit with hot Summer here and get this: https://hwbot.org/submission/4668352_andressergio_3dmark___port_royal_geforce_rtx_3090_14642_marks
 
The back of the card with Hybrid Kit or Full Cover Waterblock heats either way. And yes XC3 VBIOS using MSI AF and NOT PX1 is the Best as arestavo stated.
 
Cheers! Sergio

 
Xc3 bios is lookin juicy!

How is the fan control using afterburner?



Using it sice the first week I tried the XOC and didn't work as expected, since then XC3 and Hybrid Kit installed it seats on 2085 Core / 11002 Mem, and sometimes drops to 2070 or 2055 and goes back again to 2085, but "sometimes" not like XOC that was "always". I only use it to control the VRM Fan on the Card, the others are controlled by the motherboard. 

Here's a picture of my rig on the benchtable: https://www.facebook.com/...77888/4141612302529126

Cheers!
 

Intel Core i9-7980XE 4.8GHz 18C/18TH DDC
ASRock X299 OC Formula
XPG D60G (4x8GB) DDR4-3800C16 B-Die 
1x Intel Optane SSD 905P 480GB U2
3x Sabrent ROCKET NVME 4TB SSD
3x HP EX950 2TB NVME 2TB SSD
EVGA RTX 3090 FTW3 ULTRA Gaming PCB rev 1.0 
Alphacool Custom Water Cooling Parts
SilverStone ST1500-TI TITANIUM Fully Modular PSU
Acer Predator X38 3840x1600 175Hz NVIDIA G-SYNC
Benchtable
 
Windows 10 64 Bit Pro Version 21H1 Build 19043.1288
EVGA PX1 v1.2.6 & NVIDIA Drivers 496.49
hyuiop
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 13:54:25 (permalink)
EVGA_JacobF
Thanks for clarifying Jacob, and you are confident that all of the RMA cards that will start shipping in a week will have fully resolved the underlying power balance issue? Also will you be allowing a second RMA for any that still experience the issue with the replacement cards?



If second RMA is needed we can work on a case by case basis, but I would be very surprised if a second would be needed for this particular symptom. Of course if anything else were to go wrong the card has full warranty.




Understood Jacob, thanks. Could we please have an RCA on the underlying issue? The latest theory circulating is that the design fault was running three shunts to #1 8-pin two shunts to #2 8-pin and one shunt to #3 8-pin hence the asymmetric power draws #1 being the highest and #3 being the lowest and the reason why the XC3 (Two 8-pin card) bios helps slightly as it doesn't power cap from the third rail sensor.
 
Appreciate this is embarrassing and costing good will. No doubt a clean root cause analysis of issue and a clarification on the intended resolution with an ETA would help to rebuild trust in brand and help to put to bed the rumor mill. Of course it will all come out in the end and I am sure you can appreciate it will be a better for the brand if comes from EVGA directly / fully / promptly etc.
changboy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/11 14:15:15 (permalink)
The thing is not only about WATT, what i mean is, if your card can boost at 2070mhz and use only 450w it should be better then boost at 2070mhz at 500w. Foer the same game or benchmark.
 
Not mean coz your card not use full amount of power its a bad card, it can be the a good card. You must be careful with this.
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