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TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 14:47:36 (permalink)
EVGA_JacobF
Hi everyone,
 
We have an update regarding the EVGA GeForce RTX 3090 FTW3 ULTRA (24G-P5-3987-KR). If you have this specific card and are using the XOC BIOS BETA update and not seeing ideal overclocking results please send an email to 3090OC@evga.com for more details. Please make sure your card is registered first, and if you have screenshots of your max wattage under load and list of applications/games used this will help as well when emailing.
 
Thanks,
EVGA



Hi Jacob.

Amazing customer service, glad my call got passed on. I'll be emailing ASAP in a second.
#4621
arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 14:54:47 (permalink)
Looks like they might be doing semi-tailored VBIOS updates from Jacob's message?
#4622
crysto
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 14:55:54 (permalink)
Better late than never but this is really, really late.
 
Good luck to anyone pursuing a fix, I have long since given up and returned for a refund.
#4623
Satramoh
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 14:59:10 (permalink)
What is the difference between (24G-P4-3987-KR) and (24G-P5-3987-KR)? I have the second one and don't know if it is the same card.
#4624
EVGA_JacobF
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 15:02:39 (permalink)
Its P5. Updated.


#4625
connor193
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 15:10:46 (permalink)
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#4626
TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 15:36:02 (permalink)
E-mailed right away with results. GPU-Z results showing PCI-E out of spec, 500W BIOS only using 400W, scores being super low in Heaven 4 (which is confirmed to take 500W GPU power in any other test) and other examples from games and so on. System should be defo pushed since resolution is 5120x1440 and 2560x1440 as well and there is no difference.

EDIT: I got the P5, but I got massive issues as well.
#4627
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 16:55:45 (permalink)
EVGA_JacobF
Hi everyone,
 
We have an update regarding the EVGA GeForce RTX 3090 FTW3 ULTRA (24G-P5-3987-KR). If you have this specific card and are using the XOC BIOS BETA update and not seeing ideal overclocking results please send an email to 3090OC@evga.com for more details. Please make sure your card is registered first, and if you have screenshots of your max wattage under load and list of applications/games used this will help as well when emailing.
 
Thanks,
EVGA





Thanks for the update!  Emailed with evidence :)

 
#4628
prabh456
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 17:37:57 (permalink)
Sadly no XOC hybrid FTW support yet :/, Emailed already... guess gotta wait..
#4629
hyuiop
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 17:48:57 (permalink)
TheNaitsyrk
hyuiop
Hi folks, could some kind soul please point me towards how I test / demonstrate the power balance issue? 3090 FTW3 non ultra here.


Open GPU-Z and run Heaven 4 whilst power and voltage sliders in MSI Afterburner are cranked to 100% and beyond. Then see total GPU power usage in GPU-Z sensors page.

I tried to benchmark my PC in TimeSpy my 10980XE at 5.2Ghz is getting almost 20000 CPU score which is a lot higher than TEC cooled 10900K by about 2000 points but GPU (FTW3 Ultra 3090) is pulling me down. If it could use all the power and stabilise it's clocks I'd been much much higher in the table.



Copy that.
Here are the results from 15 - 20 min averages: Are we seeing the issue here or do I need to install a 500W bios to really see it? (Ran out of image upload quota for the rest of the sensor pics)

 
 
FTW3 GA102-300
Video Chipset Revision: A1
Hardware ID:PCI\VEN_10DE&DEV_2204&SUBSYS_39873842&REV_A1
Bios Version: 94.02.26.48.16

PX1 100%
GPU Power: 335.8W
GPU PCIe +12V Input Power: 65.1W
GPU 8-pin #1 Input Power: 97.6W
GPU 8-pin #2 Input Power: 89.3W
GPU 9-pin #3 Input Power: 81.5W

 
PX1 107%
GPU Power: 345.4W
GPU PCIe +12V Input Power: 66.8W
GPU 8-pin #1 Input Power: 101.2W
GPU 8-pin #2 Input Power: 92.4W
GPU 9-pin #3 Input Power: 84.8W

 
 
 
Afterburner 100%
GPU Power: 376.9W
GPU PCIe +12V Input Power: 69.8W
GPU 8-pin #1 Input Power: 110.0W
GPU 8-pin #2 Input Power: 101.2W
GPU 9-pin #3 Input Power: 94.8W
 
 
Afterburner 107%
GPU Power: 400.9W
GPU PCIe +12V Input Power: 73.1W
GPU 8-pin #1 Input Power: 117.0W
GPU 8-pin #2 Input Power: 107.3W
GPU 9-pin #3 Input Power: 104.6W
 
post edited by hyuiop - 2021/03/08 17:57:46

Attached Image(s)

#4630
Sultan.of.swing
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 18:06:48 (permalink)
What about P5 3988 Hybrids?  I have 2 here that both have severe power balancing issues.
 
XOC Bios, Power slider set to max running port Royal.
 

post edited by Sultan.of.swing - 2021/03/08 18:24:35
#4631
lordkahless
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 18:08:58 (permalink)
Just fyi I sent the requested information in to the email about my 3090 power draw issues and the response is only to ascertain if an RMA is warranted. It is not to be able to get a new better BIOS.
#4632
arestavo
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 18:33:10 (permalink)
lordkahless
Just fyi I sent the requested information in to the email about my 3090 power draw issues and the response is only to ascertain if an RMA is warranted. It is not to be able to get a new better BIOS.

Well, at least there is an official acknowledgement that it is an issue. Thanks for sharing!
#4633
jstathellis
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 18:35:45 (permalink)
I have the same exact problem 8 pin 3 has low power usage.
#4634
lordkahless
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 18:38:41 (permalink)
arestavo
lordkahless
Just fyi I sent the requested information in to the email about my 3090 power draw issues and the response is only to ascertain if an RMA is warranted. It is not to be able to get a new better BIOS.

Well, at least there is an official acknowledgement that it is an issue. Thanks for sharing!


The email also states too that an RMA replacement may not fix the issue. Said they make no guarantees. And we are only allowed one free RMA replacement for this specific issue. So an RMA may be a waste of time.
#4635
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 18:50:03 (permalink)
lordkahless
The email also states too that an RMA replacement may not fix the issue. Said they make no guarantees. And we are only allowed one free RMA replacement for this specific issue. So an RMA may be a waste of time.



I interpret this as them stating your OC results aren't guaranteed however they recognize the issue we experience is related to power delivery.  EVGA has never (to my knowledge) guaranteed a specific level of performance like boost clocks or the like but do expect the cards to operate within their power scope as it pertains to the relevant bios. 

• There are NO other benefits that should be expected by replacing your card.  
• The new replacement card will already have the XOC BIOS applied to the secondary BIOS position.
• There are no expected changes or improvements to the stock running speed, boost clock, or stock overclocking on the default BIOS. 

Edit:  Emphasis added by me.

 
#4636
andressergio
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 19:00:47 (permalink)
lobstar
lordkahless
The email also states too that an RMA replacement may not fix the issue. Said they make no guarantees. And we are only allowed one free RMA replacement for this specific issue. So an RMA may be a waste of time.



I interpret this as them stating your OC results aren't guaranteed however they recognize the issue we experience is related to power delivery.  EVGA has never (to my knowledge) guaranteed a specific level of performance like boost clocks or the like but do expect the cards to operate within their power scope as it pertains to the relevant bios. 

• There are NO other benefits that should be expected by replacing your card.  
• The new replacement card will already have the XOC BIOS applied to the secondary BIOS position.
• There are no expected changes or improvements to the stock running speed, boost clock, or stock overclocking on the default BIOS. 

Edit:  Emphasis added by me.




I have that card that Jacob mentions, so it seems that there will not be a BIOS solution at all as from what I understand and read what you guys are posting...

Intel Core i9-7980XE 4.8GHz 18C/18TH DDC
ASRock X299 OC Formula
XPG D60G (4x8GB) DDR4-3800C16 B-Die 
1x Intel Optane SSD 905P 480GB U2
3x Sabrent ROCKET NVME 4TB SSD
3x HP EX950 2TB NVME 2TB SSD
EVGA RTX 3090 FTW3 ULTRA Gaming PCB rev 1.0 
Alphacool Custom Water Cooling Parts
SilverStone ST1500-TI TITANIUM Fully Modular PSU
Acer Predator X38 3840x1600 175Hz NVIDIA G-SYNC
Benchtable
 
Windows 10 64 Bit Pro Version 21H1 Build 19043.1288
EVGA PX1 v1.2.6 & NVIDIA Drivers 496.49
#4637
exlink
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 19:10:37 (permalink)
lobstar
lordkahless
The email also states too that an RMA replacement may not fix the issue. Said they make no guarantees. And we are only allowed one free RMA replacement for this specific issue. So an RMA may be a waste of time.



I interpret this as them stating your OC results aren't guaranteed however they recognize the issue we experience is related to power delivery.  EVGA has never (to my knowledge) guaranteed a specific level of performance like boost clocks or the like but do expect the cards to operate within their power scope as it pertains to the relevant bios. 

• There are NO other benefits that should be expected by replacing your card.  
• The new replacement card will already have the XOC BIOS applied to the secondary BIOS position.
• There are no expected changes or improvements to the stock running speed, boost clock, or stock overclocking on the default BIOS. 

Edit:  Emphasis added by me.


Since the XOC BIOS will already be loaded on the RMA replacement, I'm guessing EVGA is manually testing 3090 FTW3s to see which ones aren't affected by the power balancing issue and sending those as the replacements. But again, that's just my guess.
#4638
CMDRZOD
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 19:40:47 (permalink)
TheNaitsyrk
CMDRZOD
Yeah at idle I'm around 28C as well. This was using the 1000 watt kingpin bios set to 540 watt. My card hits voltage limit at 500 watt. With the XOC 500 watt bios I usually sit around 450 watt usage. I went back to the XOC bios as the Kingpin 1kw bios does not play nice with the nicehash miner.
 
  


But my one is 28C when it's fully loaded...



Huh are you using a chiller along with liquid metal paste? Not sure how 28C is possible at full load ~500W without exotic cooling.
 
#4639
hyuiop
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 20:33:30 (permalink)
OK so to summarize, the power balance issue is revealed in one of two ways:
  1. Low #3 8-pin input power
  2. High out of spec PCIe input power
Eg. of Low #3 8-pin input power;
Afterburner 107%
GPU Power: 400.9W
GPU PCIe +12V Input Power: 73.1W
GPU 8-pin #1 Input Power: 117.0W
GPU 8-pin #2 Input Power: 107.3W
GPU 8-pin #3 Input Power: 104.6W
 
Eg. of High PCIe Input power
Others have mentioned values above 90W here
 
Anything else?
What sort of power delivery spread would we expect to see?
 
#4640
lobstar
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 20:49:39 (permalink)
hyuiop
OK so to summarize, the power balance issue is revealed in one of two ways:
....
 
Anything else?
What sort of power delivery spread would we expect to see?

 
It's easier to see the problem with GPU-z switched to average as far as the spread across the various 8-pin connectors.  Where showing the max value will have results like you describe when I run Port Royal and take averages I get this spread (please note this includes time at the start of the run where power draw is very low pushing these averages down as I don't know how to reset without un-focusing the benchmark.  I suppose I could log to a file and then render the data in Sheets but that's actual work.):
 

Attached Image(s)


 
#4641
hyuiop
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 21:33:05 (permalink)
Thanks, so now for the next question. Why would my FTW3 not accept the XOC bios here?
 
FTW3 GA102-300
Video Chipset Revision: A1
Hardware ID:PCI\VEN_10DE&DEV_2204&SUBSYS_39873842&REV_A1
Bios Version: 94.02.26.48.16
 
NVIDIA Firmware Update Utility
Version 5.667.0
Copyright (C) 2018-2020, NVIDIA Corporation. All rights reserved.

   The display may go *BLANK* on and off for up to 6 seconds
   or more during access to the EEPROM depending on your display
   adapter and output device, it will begin in about 3 seconds.

No display adapters were found that are compatible with this update.


Press any key to exit...
#4642
TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 22:39:12 (permalink)
hyuiop
Thanks, so now for the next question. Why would my FTW3 not accept the XOC bios here?
 
FTW3 GA102-300
Video Chipset Revision: A1
Hardware ID:PCI\VEN_10DE&DEV_2204&SUBSYS_39873842&REV_A1
Bios Version: 94.02.26.48.16
 
NVIDIA Firmware Update Utility
Version 5.667.0
Copyright (C) 2018-2020, NVIDIA Corporation. All rights reserved.

   The display may go *BLANK* on and off for up to 6 seconds
   or more during access to the EEPROM depending on your display
   adapter and output device, it will begin in about 3 seconds.

No display adapters were found that are compatible with this update.


Press any key to exit...


It needs to be FTW3 Ultra.
#4643
sirien
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 22:39:29 (permalink)
so Frame Chasers was right all along
#4644
TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 22:41:43 (permalink)
hyuiop
TheNaitsyrk
hyuiop
Hi folks, could some kind soul please point me towards how I test / demonstrate the power balance issue? 3090 FTW3 non ultra here.


Open GPU-Z and run Heaven 4 whilst power and voltage sliders in MSI Afterburner are cranked to 100% and beyond. Then see total GPU power usage in GPU-Z sensors page.

I tried to benchmark my PC in TimeSpy my 10980XE at 5.2Ghz is getting almost 20000 CPU score which is a lot higher than TEC cooled 10900K by about 2000 points but GPU (FTW3 Ultra 3090) is pulling me down. If it could use all the power and stabilise it's clocks I'd been much much higher in the table.



Copy that.
Here are the results from 15 - 20 min averages: Are we seeing the issue here or do I need to install a 500W bios to really see it? (Ran out of image upload quota for the rest of the sensor pics)

 
 
FTW3 GA102-300
Video Chipset Revision: A1
Hardware ID:PCI\VEN_10DE&DEV_2204&SUBSYS_39873842&REV_A1
Bios Version: 94.02.26.48.16

PX1 100%
GPU Power: 335.8W
GPU PCIe +12V Input Power: 65.1W
GPU 8-pin #1 Input Power: 97.6W
GPU 8-pin #2 Input Power: 89.3W
GPU 9-pin #3 Input Power: 81.5W

 
PX1 107%
GPU Power: 345.4W
GPU PCIe +12V Input Power: 66.8W
GPU 8-pin #1 Input Power: 101.2W
GPU 8-pin #2 Input Power: 92.4W
GPU 9-pin #3 Input Power: 84.8W

 
 
 
Afterburner 100%
GPU Power: 376.9W
GPU PCIe +12V Input Power: 69.8W
GPU 8-pin #1 Input Power: 110.0W
GPU 8-pin #2 Input Power: 101.2W
GPU 9-pin #3 Input Power: 94.8W
 
 
Afterburner 107%
GPU Power: 400.9W
GPU PCIe +12V Input Power: 73.1W
GPU 8-pin #1 Input Power: 117.0W
GPU 8-pin #2 Input Power: 107.3W
GPU 9-pin #3 Input Power: 104.6W
 


HwInfo or HwMonitor is not reporting correctly what's why I use GPU-Z.
#4645
TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 22:48:47 (permalink)
CMDRZOD
TheNaitsyrk
CMDRZOD
Yeah at idle I'm around 28C as well. This was using the 1000 watt kingpin bios set to 540 watt. My card hits voltage limit at 500 watt. With the XOC 500 watt bios I usually sit around 450 watt usage. I went back to the XOC bios as the Kingpin 1kw bios does not play nice with the nicehash miner.

 


But my one is 28C when it's fully loaded...



Huh are you using a chiller along with liquid metal paste? Not sure how 28C is possible at full load ~500W without exotic cooling. 


Not 500W because the GPU is gimped and I'm running 4x 480mm + 1x 240mm with 2 pumps and lots of 3000RPM fans. Ambient of 18C as well.
#4646
hyuiop
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/08 23:04:55 (permalink)
TheNaitsyrk
hyuiop
Thanks, so now for the next question. Why would my FTW3 not accept the XOC bios here?
 
FTW3 GA102-300
Video Chipset Revision: A1
Hardware ID:PCI\VEN_10DE&DEV_2204&SUBSYS_39873842&REV_A1
Bios Version: 94.02.26.48.16
 
NVIDIA Firmware Update Utility
Version 5.667.0
Copyright (C) 2018-2020, NVIDIA Corporation. All rights reserved.

   The display may go *BLANK* on and off for up to 6 seconds
   or more during access to the EEPROM depending on your display
   adapter and output device, it will begin in about 3 seconds.

No display adapters were found that are compatible with this update.


Press any key to exit...


It needs to be FTW3 Ultra.



I had seen that but was trying not to believe that even those labeled 'non' Ultra were included.
Any other 500W bios recommended at TechPowerUp for the vanilla FTW3?
#4647
TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/09 00:27:14 (permalink)
hyuiop
TheNaitsyrk
hyuiop
Thanks, so now for the next question. Why would my FTW3 not accept the XOC bios here?

FTW3 GA102-300
Video Chipset Revision: A1
Hardware ID:PCI\VEN_10DE&DEV_2204&SUBSYS_39873842&REV_A1
Bios Version: 94.02.26.48.16

NVIDIA Firmware Update Utility
Version 5.667.0
Copyright (C) 2018-2020, NVIDIA Corporation. All rights reserved.

   The display may go *BLANK* on and off for up to 6 seconds
   or more during access to the EEPROM depending on your display
   adapter and output device, it will begin in about 3 seconds.

No display adapters were found that are compatible with this update.


Press any key to exit...


It needs to be FTW3 Ultra.



I had seen that but was trying not to believe that even those labeled 'non' Ultra were included.
Any other 500W bios recommended at TechPowerUp for the vanilla FTW3?


None of them will work like you expect except maybe XC3 (still power limited) and it will void your warranty.
#4648
TheNaitsyrk
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/09 00:54:38 (permalink)
Tried to open RMA support ticket and it's not letting me...m
#4649
Zgapzy
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Re: EVGA GeForce RTX 3090 FTW3 XOC BIOS BETA 2021/03/09 01:06:42 (permalink)
So whats the go? Just emailed EVGA as i have the card mentioned. Anybody got a reply yet? 
 
edit: nvm just read over... 
post edited by Zgapzy - 2021/03/09 01:33:41
#4650
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