I have a cross ship replacement coming. What happens if I decide to keep both cards and let EVGA keep the collateral charge? Are both cards mine with full warranty since I paid for two cards?

Noticed the replacement has a different model number, any idea's? 24G-P5-3987-KR -> 24G-P5-3982-B2

Bepzinky
Noticed the replacement has a different model number, any idea's? 24G-P5-3987-KR -> 24G-P5-3982-B2

That just tells the RMA team to give you a card from the special RMA program. It will update back to 24G-P5-3987-KR when it ships to you.  

HeinzNeu
Yo guys,
I've got my advanced RMA reply yesterday. I like the straightforward process a lot. Hopefully the replacement card is equipped with the correct voltage controller.
How do I see that?

Thanks for posting, you disassemble the card and look at the numbers on the voltage controllers on the right side of the card (pcie slot down) A good opportunity to upgrade the thermal pads as well and also please do take high res photos of the board and post them here.

The situation with the RMA replacement cards becomes worst and worst...
 
Considering the bad cards some users got in replacement of their power limited 3090 FTW3 Ultra (see posts above in the previous pages), I have kindly requested a cross shipment RMA to make sure I do not get a card that is worst than my current one (that is quite bad and higly power limited as it never goes above 98% even with a setting to 119%). EVGA seems not to accept such a cross shipment RMA for this program (?). WHY ?
It is clear to me they are not confident AT ALL in the performances of the replacement cards and my feeling is that the situation will become quite critical for them shortly as people cannot accept to get a worst card in an RMA...
EVGA needs absolutely to make the things clear once for all with this HW problem and to sort it out PROPERLY with their customers. 
I am still waiting for a fair proposal from their side.
 

lucasfrance
The situation with the RMA replacement cards becomes worst and worst...
 
Considering the bad cards some users got in replacement of their power limited 3090 FTW3 Ultra (see posts above in the previous pages), I have kindly requested a cross shipment RMA to make sure I do not get a card that is worst than my current one (that is quite bad and higly power limited as it never goes above 98% even with a setting to 119%). EVGA seems not to accept such a cross shipment RMA for this program (?). WHY ?
It is clear to me they are not confident AT ALL in the performances of the replacement cards and my feeling is that the situation will become quite critical for them shortly as people cannot accept to get a worst card in an RMA...
EVGA needs absolutely to make the things clear once for all with this HW problem and to sort it out PROPERLY with their customers. 
I am still waiting for a fair proposal from their side.
 

I can tell you that I reluctantly submitted my card for RMA that I owned since October 2020.  I say reluctantly because although it was power limited and over spec on the PCIe rail, it ran flawlessly performance wise.  I figured since they offered up the RMA program, why not give it a try.
 
The new RMA card I have also runs flawlessly.  PCIe rail is well under the max "spec", and total board power draw will hit 500w but with most of my stuff it hovers around 470w.  It is not a great overclocker by any means on the GPU, but I can get just shy of 15K PR runs.  I mainly use the card for gaming, so that extra 5% the RMA card gave me is really not too important.
 
I also updated my card with the new RB bios and had zero issues there as well.  In fact, I think the RB bios actually runs better than the one it was shipped with.
 
Overall I am very happy with my RMA card.

rippleeffect

Turbo-12R
I can tell you that I reluctantly submitted my card for RMA that I owned since October 2020.  I say reluctantly because although it was power limited and over spec on the PCIe rail, it ran flawlessly performance wise.  I figured since they offered up the RMA program, why not give it a try.
 
The new RMA card I have also runs flawlessly.  PCIe rail is well under the max "spec", and total board power draw will hit 500w but with most of my stuff it hovers around 470w.  It is not a great overclocker by any means on the GPU, but I can get just shy of 15K PR runs.  I mainly use the card for gaming, so that extra 5% the RMA card gave me is really not too important.
 
I also updated my card with the new RB bios and had zero issues there as well.  In fact, I think the RB bios actually runs better than the one it was shipped with.
 
Overall I am very happy with my RMA card.

What is this RMA program you speak of? I have an Ultra that pulls as much a 83W on the PCIe slot. I'd hate to get a worse card, but I also don't want this one to blow things up.

See Arestavo's post on the first page.  It's the second post below Jacob's.

Just picked up a brand new FTW3 Ultra ( 3987-KR ), it's sitting on Dec BIOS, when I booted Precision x1 it even updated the BIOS. That means this card was sitting on an older bios.
When I try and update keep getting .. see attached ...
 
Using the latest BIOS in this post. 

onepumpchump10
guys anyway someone can contact me.  trying to get a hold of the kingpin 1000w bios.  want to run my card at 2100 without the damn power throttle and thermal limits/the stupid 15mhz decrease from nvidia.  

https://www.techpowerup.c...a-rtx3090-24576-201124

Achtaeon
 

Man I wouldn't. My original had issues w/ drawing too much from the PCI-E as many others did as well as not hitting above 450 watts. It topped out around +70 on the core. I sent it in due to the PCI-E and wattage issue, and while my new one can now sustain ~2050 on the core (~+110) it can't even get close to 2100 in most cases. I can't suggest RMA'ing your card because it seems like it is above average unless you are having issues w/ the card drawing more from the PCI-E than is within spec or not hitting 500 watts on the XOC bios. Even then I would probably *still* keep it, because there is a very good chance you would go from sending in a good piece of silicon, to being sent back an average/below average one.

I guess if I can sustain 2160 I should keep her? 

onepumpchump10

cbaty

onepumpchump10
guys anyway someone can contact me.  trying to get a hold of the kingpin 1000w bios.  want to run my card at 2100 without the damn power throttle and thermal limits/the stupid 15mhz decrease from nvidia.  

what command did u use to flash it.  i used the regular nvflash64 -6 <>  and it gives me an error.   i downloaded the modded nvflash64, but when i try it, it just says no nvidia adapaters found.

Feel free to PM me after this reply for more help. Here is a guide:
https://www.overclock.net/threads/official-nvidia-rtx-3090-owners-club.1753930/

cbaty
So, do my stats seem alright, folks? (power balance etc) I have higher scores on the 1000W bios, but wanted to try and understand what folks are pointing to when they consider a card RMA worthy. Cheers :) 
 
Serial is 2014 from Taiwan
https://i.imgur.com/p2kZ4g7.png

First, admitting to using the 1kw bios on the board might kill your chances of a swap.  Second, between your max board power and PCIe max power I'd say you'd have a candidate for the swap.  Contact the email address and see what they say.

cbaty

lobstar

cbaty
So, do my stats seem alright, folks? (power balance etc) I have higher scores on the 1000W bios, but wanted to try and understand what folks are pointing to when they consider a card RMA worthy. Cheers :) 
 
Serial is 2014 from Taiwan
https://i.imgur.com/p2kZ4g7.png

First, admitting to using the 1kw bios on the board might kill your chances of a swap.  Second, between your max board power and PCIe max power I'd say you'd have a candidate for the swap.  Contact the email address and see what they say.

Can you clarify why you believe "max board power and PCIe max power I'd say you'd have a candidate"? Just looking for hard figures here. 
  
Also, I've ran this BIOS for MONTHS.. no issue. :) Fret not. 

Those are entries in the HWinfo64 screen shot showing you are not anywhere near 450w/500w (depending on which bios you are using in that test) for board power and over 75w on the PCIe power. 
 
I don't care that you've been running it.  It's EVGA who maintains the warranty that may care.  One of the concessions of using that bios is that it voids your warranty since it removes protections otherwise found in mainstream bios revisions.

@cbaty

You need to follow the instructions provided in post 2 of this thread. EVGA will request the following information from you: 
•             Your max wattage when using the XOC BIOS.
•             A screenshot of your max wattage while using the card under load. (EVGA Precision or GPUZ)
•             A list of games/applications tested with the card, including display resolution.

General guidelines for eligibility though from what I can gather are the following:

Your card will not consistently pull > 450 watts on the XOC BIOS.
Your card is pulling > 75 watts from the PCI-E slot.

The values people are "drawing the line" at don't really matter though, it's all a matter of what the individual owner of the card believes is acceptable and whether or not EVGA determines if your individual card qualifies. My card, even on the XOC BIOS would not go above 447 watts no matter the application. That along with it pulling > 82 watts from the PCI-E was enough for me to decide to RMA my card. I sent 4 screenshots each showing a different game running on my primary monitor as well as the second monitor showing 3 GPU-Z windows (Sensor Current, Sensor Max, BIOS Info so they could verify XOC BIOS), as well as MSI Afterburner and my RMA was approved in ~24 hours. Either way, the only way for you to find out if you qualify is to email EVGA the request information. The only person that can decide whether or not it is worth the trouble is you. 

For what it is worth, I also wouldn't be posting about using the 1KW KP BIOS on your card. Doing so certainly can't *help* your case, and if EVGA decided to they could certainly revoke your warranty, whether or not you feel it was warranted. I suppose if you feel the time/energy wasted taking EVGA to court prove them wrong would be worth it though, well, continue on. 

93f0rc3
Need some advice guys!
 
I currently have a 3090 FTW3 ULTRA (24G-P5-3987-KR) with 2014 serial.
I have it gaming stable @ +150 on core and +850 on memory. I have power and voltage at max. I have it on the aggressive fan profile. Max 69 degrees on GPU with 22 degrees ambient.
It averages 2085 - 2100Mhz on core with certain games.
 
My question: Do I take part in the RMA program? I am from South-Africa and it will take ages to get a replacement card.
 
My personal opinion is, that the card performs good on air and I am thinking of buying the hybrid kit in future.
 
Is there another reason why I should take part in the RMA program?
 
Thanks guys!

Man I wouldn't. My original had issues w/ drawing too much from the PCI-E as many others did as well as not hitting above 450 watts. It topped out around +70 on the core. I sent it in due to the PCI-E and wattage issue, and while my new one can now sustain ~2050 on the core (~+110) it can't even get close to 2100 in most cases. I can't suggest RMA'ing your card because it seems like it is above average unless you are having issues w/ the card drawing more from the PCI-E than is within spec or not hitting 500 watts on the XOC bios. Even then I would probably *still* keep it, because there is a very good chance you would go from sending in a good piece of silicon, to being sent back an average/below average one.
 
93f0rc3
Thanks man! I will keep it rather! Benchmark stable I can go 200+ on core and 1000+ on memory, but what's the point, if games crash :)