EVGA

EVGA GEFORCE GTX 970 SSC & FTW+

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SpecialForces54
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 19:54:53 (permalink)
For those curious about the specifics of the FTW+ from EVGA's site:
"http://www.evga.com/Products/Specs/GPU.aspx?pn=57B6AE9A-4D41-43E4-9C2A-250A540C769D"
 
The GTX 970 FTW+ part number will be 04G-P4-3978-KR
 
Also, this picture shows the new heat-pipe design:
"http://static.evga.com/articles/00892/images/features/shp.png"
 
I just called EVGA customer support asking about stepping up from a GTX 970 FTW (which I purchased just over 2 weeks ago) to the new FTW+ and all I was told is that you can't step up the same GPU... Looking at the step-up website there isn't even a listing for the FTW+ yet and there is no pricing yet, so I sure do hope the person I spoke with was basing his answer on that current info.
 
EVGA MUST offer step-up from a FTW to the FTW+. For heaven's sake the new SSC now outperforms the current FTW model. As a consumer, it's a slap in the face to release a "newer" version of the same product (that is not even that old btw) and tout its improvements when in reality it is just what the original FTW should have been.
 
EVGA, please do the right thing and allow FTW owners to step-up to the ultimate 970 card (FTW+) they thought they were originally buying.
El-Dubya
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 20:07:47 (permalink)
Blanco111
I just learned about this today. Being that the three Evga 970 super clocked gpu's I bought at the end of December, may be eligible for a "step up" has me wondering how this might work.  How would I even find out if evga was, in fact, offering such a deal.  Should I save all the original packaging?  Could I send them back, each of the tree, separately.  That way my computer could always have a gpu to ten on the computer. 


From what I know, each card is eligible for a step-up within 90 days of your purchase date so long as you either registered each within 14 days of their purchase date or paid for an extended warranty on each if not registered. After registering, when you're ready, there is a form to fill out to step-up each and a list of cards to step-up to (as well as the difference in price you will have to pay). Each card can be sent in separately and it would be a good idea to save your packaging, although I suggest really waiting it out until near the end of your step-up time frame to see if anything even better becomes available. Hope this helps and if not, see EVGA's step-up page for more info.  
post edited by El-Dubya - 2015/01/08 20:12:52
Luka Megurine
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 20:29:11 (permalink)
SpecialForces54
For those curious about the specifics of the FTW+ from EVGA's site:
"http://www.evga.com/Products/Specs/GPU.aspx?pn=57B6AE9A-4D41-43E4-9C2A-250A540C769D"
 
The GTX 970 FTW+ part number will be 04G-P4-3978-KR
 
Also, this picture shows the new heat-pipe design:
"http://static.evga.com/articles/00892/images/features/shp.png"
 
I just called EVGA customer support asking about stepping up from a GTX 970 FTW (which I purchased just over 2 weeks ago) to the new FTW+ and all I was told is that you can't step up the same GPU... Looking at the step-up website there isn't even a listing for the FTW+ yet and there is no pricing yet, so I sure do hope the person I spoke with was basing his answer on that current info.
 
EVGA MUST offer step-up from a FTW to the FTW+. For heaven's sake the new SSC now outperforms the current FTW model. As a consumer, it's a slap in the face to release a "newer" version of the same product (that is not even that old btw) and tout its improvements when in reality it is just what the original FTW should have been.
 
EVGA, please do the right thing and allow FTW owners to step-up to the ultimate 970 card (FTW+) they thought they were originally buying.


100% These are my feelings, EVGA, please offer a step up from the original FTW to the FTW+ (You can charge the difference in price if the FTW+ are $10-20 more) I seriously feel slapped in the face as these + features were what I expected of the original FTW. It would appear that it is unanimous of the original FTW owners that a step up would fix any misunderstandings and amend ties. Loyal customers are getting hurt, but you can still fix it. I felt like I got a sub par product when I opted for the best revision, and now the SSC out performs me.
Danjustynchiong
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 20:42:55 (permalink)
Can we step up from FTW to SSC?
El-Dubya
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 20:46:49 (permalink)
Danjustynchiong
Can we step up from FTW to SSC?


According to EVGA_JacobF's twitter link on the first page, I believe so. 
the_Scarlet_one
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 20:49:30 (permalink)
They never offered the step-up from the Classified to the Classified K|ngp|n and no one demanded it. People should be happy a company is offering any step up option at all. I understand the ftw+ is what everyone wanted initially, but they definitely aren't required to give it to you just because the new one is better. Please keep that in mind.

Now, if they do offer the step up, I hope it is before time runs out for most of you. I am not against them offering it, I am just against people demanding that any company offer something they don't have to.

I wish that Dodge would have let me step up from a Ram 1500 to a 2500 while taking what I paid for the 1500 off the 2500. I mean, the 2500 is what I wanted, but the 1500 came out first.
TahoeDust
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 21:08:58 (permalink)
Danjustynchiong
Can we step up from FTW to SSC?


I am almost certain you can.  I spoke to EVGA today.  They said I could step up from my old style SSC to the new one.  Since I paid more than the new SSC is listed for I will only need to pay the shipping.  I am holding out for the FTW+ for another 24 days, but this is my contingency plan.
SpecialForces54
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 21:14:30 (permalink)
@Scarlet-Tech,
 
I do agree that EVGA doesn't have to do what its customers demand, but from a product line-up standpoint they have introduced a serious problem into their GTX 970 line. In no way should a FTW branded 970 be outperformed by a SSC given the additional money the customer has paid for the card and the obvious marketing that a FTW branded model is supposed to be the most top-end 970 offered. The FTW+ version is now trying to remedy this problem (as well as the other issues with the original FTW, such as insufficient power draw to sustain the advertised boost clock speeds under typical gaming load).
 
Obviously we are going to be irked that EVGA may opt to not allow us current FTW owners (many of which who have not even had the product for 90 days) to pay for their extended warranties and pay for the difference in price for the "new" model. If anything, the step-up program generates MORE revenue for the company, increases brand loyalty, and an overall positive customer attitude.
 
The real kicker in this whole thing is the timeframe with which this is all happening. Given the original FTW model took longer than expected to purchase, many of us held out to buy the best and now there's already a replacement - quite literally a handful of weeks after the initial launch.
 
By the way, thank you very much for your service, Scarlet-Tech... one more year until I'll be an active Aviation officer.
post edited by SpecialForces54 - 2015/01/08 21:25:06
Luka Megurine
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 21:47:04 (permalink)
Imagine if you recieved your "Ram 1500" with it being the best Ram available at the time and you had high expectations for it. When you recieved it, it seemed clunky and awkward, the engine made strange noises (coil whine) and it overall had issues (throttling, temp issues on memory, power limit being hit) and then they released the Ram 1500+ which fixed the engine overheating, increased the horsepower on the engine, and other significant improvements all at the same price. Best of all, it released 3 months later, only a month after you purchased your Ram 1500. It leaves a bad taste in my mouth. Overclocking the FTW 970 has been an atrocious experience for me, especially since it's supposed to be the top card for that purpose. It almost seems as if we were guinea pigs to make the correct 970 FTW, I'm only asking them to make it right by letting us step up to the FIXED FTW which should have been how the original FTW was at launch. Everywhere you browse, everyone will tell you to stay away from EVGA's 970, fun to hear when you bought that card.. They now have a fixed card that's not riddled with issues. It really feels like a slap in the face when early adopters, customers loyal to EVGA, got a subpar product which was supposed to be of the highest class (FTW) now being outperformed by the lower class (new SSC). Price points have not changed much if at all, the time period between releases has been short, this isn't a nvidia Ti thing, this is solely a revision in the manufacturers design that has fixed issues based on customer feedback, sounds like a total recall in the car industry right? If your ram 1500 had issues, and they fixed it UNDER the same name, it sounds like the significant changes they made would call for a recall to be in order. All I want is to be able to step-up my FTW to the FTW+ so that I can have confidence when I purchase my next graphics card from EVGA that I am recieving a reliable product from an amazing company.
TahoeDust
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 22:20:18 (permalink)
While, I do not disagree with your sentiment Megurine, that kind of thing happens in the automotive world all the time.
Verstehnix
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 22:22:11 (permalink)
Yearh my card cant hold the base clock at 110% power limit, lol
Hope they let us step up ^^
the_Scarlet_one
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 22:32:55 (permalink)
The 780ti Classified was outperformed by many 780ti's. No card is guaranteed to overclock, but I do agree that they should be better.

Luka Megurine
Imagine if you recieved your "Ram 1500" with it being the best Ram available at the time and you had high expectations for it. When you recieved it, it seemed clunky and awkward, the engine made strange noises (coil whine) and it overall had issues (throttling, temp issues on memory, power limit being hit) and then they released the Ram 1500+ which fixed the engine overheating, increased the horsepower on the engine, and other significant improvements all at the same price. Best of all, it released 3 months later, only a month after you purchased your Ram 1500. It leaves a bad taste in my mouth. Overclocking the FTW 970 has been an atrocious experience for me, especially since it's supposed to be the top card for that purpose. It almost seems as if we were guinea pigs to make the correct 970 FTW, I'm only asking them to make it right by letting us step up to the FIXED FTW which should have been how the original FTW was at launch. Everywhere you browse, everyone will tell you to stay away from EVGA's 970, fun to hear when you bought that card.. They now have a fixed card that's not riddled with issues. It really feels like a slap in the face when early adopters, customers loyal to EVGA, got a subpar product which was supposed to be of the highest class (FTW) now being outperformed by the lower class (new SSC). Price points have not changed much if at all, the time period between releases has been short, this isn't a nvidia Ti thing, this is solely a revision in the manufacturers design that has fixed issues based on customer feedback, sounds like a total recall in the car industry right? If your ram 1500 had issues, and they fixed it UNDER the same name, it sounds like the significant changes they made would call for a recall to be in order. All I want is to be able to step-up my FTW to the FTW+ so that I can have confidence when I purchase my next graphics card from EVGA that I am recieving a reliable product from an amazing company.


Funny thing about that Ram 1500, the transmission dropped out at 10k miles, almost exactly on the dot.

Don't forget, when they dropped the 780ti Classifieds, they wouldn't overclock. It took almost a month and a half just to get a bios update due to nvidia restrictions alone. Then an optional update to make the card it's best. I do agree that the FTW could have been better, but how would they know there would be so many problems?
post edited by Scarlet-Tech - 2015/01/08 22:41:28
IAmTheNorwegianGamer
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 22:57:33 (permalink)
You guys in the U.S are very lucky, we haft to pay 1K USD to get  good aftermarked card d(Classified cost almost 1150$) a Good 970 cost about 700 USD.
 
My rig cost about 4K USD with 5820K, Custom loop, 980 etc etc. IN the US it woud have been much cheaper :/
 
Nevertheless i want Ftw+ to come soon, just afraid they will be expensive, really expensive...

I7 5820K 4.5Ghz 1.220V, Custom Loop.
-Gpu to Rma-
RainStryke
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 23:12:49 (permalink)
Just got home about 30 minutes ago. Registered my cards and looked back in the box to see if I missed anything... Sure enough, I found a card at the bottom of my newegg package. It's a $100 wine voucher to nakedwines.com. But I have to buy a case of wine that is $160 or more to get the $100 off. Hmm... Even says they have a money back guarantee if "you are not totally satisfied." I'm not into wine. If my wife isn't into it... maybe i'll offer up the voucher. lol
 
Well.. off to hunting for a SLI bridge and stuff.

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abusethehunt
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 23:24:05 (permalink)
So, I bought two 970 FTW cards in December. Am I eligible to get them upgraded to the 970 FTW+? Cause that would be fantastic.
MvdL79
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 23:56:40 (permalink)
abusethehunt
So, I bought two 970 FTW cards in December. Am I eligible to get them upgraded to the 970 FTW+? Cause that would be fantastic.


Nope.

See above, of if your're lazy:

I just called EVGA customer support asking about stepping up from a GTX 970 FTW (which I purchased just over 2 weeks ago) to the new FTW+ and all I was told is that you can't step up the same GPU.


Good thing I sold my EVGA stuff. :PP
Now I can determine if I want the new FTW+ (or not).
MvdL79
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/08 23:58:18 (permalink)
IAmTheNorwegianGamer
You guys in the U.S are very lucky, we haft to pay 1K USD to get  good aftermarked card d(Classified cost almost 1150$) a Good 970 cost about 700 USD.
My rig cost about 4K USD with 5820K, Custom loop, 980 etc etc. IN the US it woud have been much cheaper :/
Nevertheless i want Ftw+ to come soon, just afraid they will be expensive, really expensive...


Norwegian people have to pay double. Everyone else pays less.
That's the truth...


kizzrickenzzz
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 00:11:50 (permalink)
Scarlet-Tech
They never offered the step-up from the Classified to the Classified K|ngp|n and no one demanded it. People should be happy a company is offering any step up option at all. I understand the ftw+ is what everyone wanted initially, but they definitely aren't required to give it to you just because the new one is better. Please keep that in mind.

Now, if they do offer the step up, I hope it is before time runs out for most of you. I am not against them offering it, I am just against people demanding that any company offer something they don't have to.

I wish that Dodge would have let me step up from a Ram 1500 to a 2500 while taking what I paid for the 1500 off the 2500. I mean, the 2500 is what I wanted, but the 1500 came out first.



Under normal circumstances I would agree with your statements here. However, I think the release of the original 970 FTW is an abnormal circumstance.  The card was advertised as being able to achieve its factory boosted clocks no problem, not to mention being able to be overclocked higher still by customers that should choose to do so.  The card seems to have failed to make good on even the advertised boost clocks:  h t t p ://forums.evga.com/Can-I-get-an-EVGA-response-on-some-970-GTX-FTW-TDP-issues-m2244186.aspx   It may reach the boosts stated, but not without negative consequences.  Roach makes a good point in asking "if you overclock the memory to 9000mhz and get green spots everywhere, does it count as a successful overclock just because the card doesn't suffer a hard crash?"  The answer is no.  So why are EVGA's advertised boost clocks counted as successful if they result in stutters and screen tears?  The answer is they shouldn't.
 
Granted, the card only seems to falter when it's pushed its hardest in the most demanding games (and the negative effects are going to be missed by more novice gamers/tech enthusiasts), but that is beside the point.  In fact being pushed to the limit in the most graphically demanding games is EXACTLY what a GPU like this is purchased to do.  The FTW should perform to 100% of it's advertised capabilities, not 99%.  That's not close enough considering the amount of money spent on this GPU.  If the customers wanted slightly less performance than what the FTW advertised, they would have saved money and purchased the next model down and saved some money.
 
The bottom line in my, and many others', opinion is that EVGA sold a card to loyal customers that failed to perform as advertised.
 
Edit:  original link i pasted didn't post, so remove the spaces i put in between the letters of "http". sorry, first post here
post edited by kizzrickenzzz - 2015/01/09 00:18:22
Doom4life
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 00:22:46 (permalink)
SpecialForces54
I just called EVGA customer support asking about stepping up from a GTX 970 FTW (which I purchased just over 2 weeks ago) to the new FTW+ and all I was told is that you can't step up the same GPU... Looking at the step-up website there isn't even a listing for the FTW+ yet and there is no pricing yet, so I sure do hope the person I spoke with was basing his answer on that current info.

Hmm, I'm curious about the earlier posts though:
 
RaghuC99
Meh. I have a 970 SC ACX 2.0, just started a step-up to the new SSC, I only have to pay for the shipping. Anyone recommend waiting for the FTW+ and paying 30-50 dollars more? Considering it's just a few mhz more, which I can fix by overclocking, and essentially the same card (correct me if I'm wrong) but with just a back plate, is it worth it?

 
RaghuC99
 
Just went into step 2 and finished queue on step up for my SSC... Still deciding if I should wait for the FTW+ or not, there's not enough to decide, and if I cancel my queue now then Ill have to wait much longer :/

 
RaghuC99
They just improved my invoice, awaiting payment, that was fast, hmph :/

 
VulgarDisplay88
 
My step up from a FTW to SSC has just gone to step 2.

TahoeDust
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 00:24:34 (permalink)
EVGA has made an exception to their normal policy.  They are allowing 970 owners to step up to other versions of 970s.
Premise
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 01:02:44 (permalink)
Blanco111
I just learned about this today. Being that the three Evga 970 super clocked gpu's I bought at the end of December, may be eligible for a "step up" has me wondering how this might work.  How would I even find out if evga was, in fact, offering such a deal.  Should I save all the original packaging?  Could I send them back, each of the tree, separately.  That way my computer could always have a gpu to ten on the computer. 


As long as you register your GPUs within 14 days of purchase I think it is. You'd be eligible for a step-up to the SSC and most likely the FTW+ when that comes out. The down side to this is that EVGA has to receive the old GPUs first, before they send you the new ones.

Edit: Oops, was on my phone and didn't see someone had already responded and said the same thing.
post edited by Premise - 2015/01/09 01:18:29
Mappi75
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 01:25:17 (permalink)
Whats the difference between the old FTW and FTW+ - will be the FTW+ have higher clocks too?
 
Are the specs known?
 
Thanks.
 
Edit:
 
Did you expect new GTX 980 versions too?

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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 01:28:32 (permalink)
specs were already given:
http://www.evga.com/Products/Specs/GPU.aspx?pn=57B6AE9A-4D41-43E4-9C2A-250A540C769D
 
it seems the clocks are the same, but FTW+ has 3 DisplayPorts, 6+2 phases, metal front plate cooling ram and vrms and a backplate.
 
on the 980 side, GTX 980 FTW, AİO cooled GTX 980 and Classified Kingpin are confirmed. 

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Mappi75
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 01:34:56 (permalink)
Thanks for the link (think this was from the us website did not find any on the EU store).

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fkrIII
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 10:45:44 (permalink)
Mappi75
Thanks for the link (think this was from the us website did not find any on the EU store).


 
there is actually no way that I have found using the evga website to get to this link.   I just started doing some searches using google and such till I found that link again.  I knew it was out there since I had scene it on the day of the original announcement of the ssc and ftw+.
 
for everybody who is complaining about there original sc or ftw you have to realize you bought into a product that was just released 3 months ago and if anybody thought they were going to get premier performance out of a 4 phase voltage controller you had to be delusional.  I bought my sc model because it was available and I knew I could get rid of it if needed and buy another card if I wanted better performance.
 
for me sc has been great.  asic of 79,  i can run right up to 1550/8000, no coil wine (except core 15 folding at home for the first 10 minutes or so).  still I should have my ssc in a week or so from the step up program and for the money the new ssc is a great bargain and feel that evga has given us a great step-up opportunity. 
post edited by fkrIII - 2015/01/09 10:54:28
outlawii
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 11:01:36 (permalink)
Why does everyone think EVGA owes then something? Are the cards failing? From what i've read its a lack of overclocking,if so then they owe u nothing! No where on the site or description of these cards does it guarantee overclocking of any fashion. And now they come out with a FTW+  big dam deal get over it ,this kind of thing is called marketing ! Hopefully im not getting my conclusions wrong about this thread and if i'am i apologize. But as of right now i'am truly embarassed by all the EVGA owes me responses in here truly a disgrace for the pc community!

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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 11:15:22 (permalink)
My FTW suffers from really bad coil whine so I've taken the opportunity to step up to the SSC. It would be nice to step up to the FTW+ but I'll be happy with the SSC. I'm grateful of the step up program and as a new customer to EVGA I'm happy. I do think though that they should've released the revised FTW and SSC at launch even if it meant a slight delay.
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 11:18:41 (permalink)
outlawii
Why does everyone think EVGA owes then something? Are the cards failing? From what i've read its a lack of overclocking,if so then they owe u nothing! No where on the site or description of these cards does it guarantee overclocking of any fashion. And now they come out with a FTW+  big dam deal get over it ,this kind of thing is called marketing ! Hopefully im not getting my conclusions wrong about this thread and if i'am i apologize. But as of right now i'am truly embarassed by all the EVGA owes me responses in here truly a disgrace for the pc community!

 


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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 14:34:50 (permalink)
fkrIIIfor everybody who is complaining about there original sc or ftw you have to realize you bought into a product that was just released 3 months ago and if anybody thought they were going to get premier performance out of a 4 phase voltage controller you had to be delusional.  I bought my sc model because it was available and I knew I could get rid of it if needed and buy another card if I wanted better performance.

 
It is not the role of the customer to play the part of electrical engineer and understand the intricacies of the internals of these GPUs. Nor is it their responsibility to understand the implications of the internals chosen.  It is only the consumer's job to fully understand what is being advertised and determine if it is worthy of their money.  In this case a good number of people fully understood the advertised boost clocks going into the purchase of the 970 FTW and now feel they did not get what they paid for (ie: only 99% performance when they paid for 100% -- if you haven't, read Roach's thread I linked in my previous post to see what I'm getting at).  Also, I definitely understand that the overclocking potential of any graphics card is a crapshoot and so the little to no overclocking potential of the FTW is not up for complaint here.  But if a card fails to meet its base level promises, which again some are arguing this one does, it is definitely within the purchaser's rights to complain.
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Re: EVGA GEFORCE GTX 970 SSC & FTW+ 2015/01/09 16:51:19 (permalink)
outlawii
Why does everyone think EVGA owes then something? Are the cards failing? From what i've read its a lack of overclocking,if so then they owe u nothing! No where on the site or description of these cards does it guarantee overclocking of any fashion. And now they come out with a FTW+  big dam deal get over it ,this kind of thing is called marketing ! Hopefully im not getting my conclusions wrong about this thread and if i'am i apologize. But as of right now i'am truly embarassed by all the EVGA owes me responses in here truly a disgrace for the pc community!


I (has as large number of costumers do) have a card that has massive coil whine starting from anything as low as 30 fps (and even below that). Then the card underclocks when under load. I don't even care about the boost clock, but when it gets to 980mhz instead of ~1200 of the ftw's base clock something is definitely wrong.

In 17 years that handle PC hardware I've never had something bought that left me so disappointed. On top of that I'm pretty sure this one that I've spent more money on.
One of the reasons I purchased the ftw was expecting it to be better quality then the others expecting that to make them coil whine free. Had that happened I wouldn't even be lurking around in the forum and would be unaware of the ftw+.


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