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EVGA 3090 owners - do NOT play New World game right now as it might kill the card

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Cptken
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 08:28:01 (permalink)
I have an RTX 3080 XC3 Rev 0.1. Is the card affected by the problem?

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Perpixel
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 08:39:34 (permalink)
Video I made back in May when I got my RMA card after first failure,
https://youtu.be/dm4ok9Wdlp0
 
I even have the GPUZ logs to support it. https://pastebin.com/HMbV88X9
 
it's a rev 0.1 card, but I just can't afford to pay another 300$ for the warranty.
 
Support this article: https://www.igorslab.de/en/evga-geforce-rtx-3080-rtx-3090-and-not-only-new-world-when-the-graphics-card-goes-amok-because-of-design-failures/
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 08:59:13 (permalink)
ItsLoganBTW
squall-leonhart
you won't experience this on the 3080ti

That’s good to know because my 3080 Ti FTW3 has been doing great with 0 problems.



how come 3080ti is immune to the problem? isnt it basically a 3090 with less memory?
talon951
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 09:03:48 (permalink)
Perpixel
Video I made back in May when I got my RMA card after first failure,
https://youtu.be/dm4ok9Wdlp0
 
I even have the GPUZ logs to support it. https://pastebin.com/HMbV88X9
 
it's a rev 0.1 card, but I just can't afford to pay another 300$ for the warranty.
 
Support this article: https://www.igorslab.de/en/evga-geforce-rtx-3080-rtx-3090-and-not-only-new-world-when-the-graphics-card-goes-amok-because-of-design-failures/


Reading all the way to the end of that article reveals that charred PCB in the pic posted a page or 2 back is a shunt modded card. I wondered why I couldn't find a pcb pic with the same shunt marking.
DELPHl
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 10:06:03 (permalink)
Xavier Zepherious
 EVGA has seen 30 RMA requests in the past few days for broken RTX 3090 video cards after playing the New World game. EVGA has not yet been able to reproduce the issue itself, as the scenario in which the issues occurred is no longer available since the patch released. Next week, the manufacturer expects to receive the first defective cards and to be able to analyze them in order to determine the technical cause of the hardware failure EVGA awaits the PCB analysis of defective cards. Affected consumers can expect prompt processing of the RMA requests a spokesperson assures. The bricked video cards are covered by the warranty and will be exchanged for new ones.
 

 



Dude that card is shunt modded! The 3mo shunts are soldered on top of the factory 5mo, the destroyed area is the blown 20amp fues.
talon951
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 10:10:29 (permalink)
DELPHl
Xavier Zepherious
 EVGA has seen 30 RMA requests in the past few days for broken RTX 3090 video cards after playing the New World game. EVGA has not yet been able to reproduce the issue itself, as the scenario in which the issues occurred is no longer available since the patch released. Next week, the manufacturer expects to receive the first defective cards and to be able to analyze them in order to determine the technical cause of the hardware failure EVGA awaits the PCB analysis of defective cards. Affected consumers can expect prompt processing of the RMA requests a spokesperson assures. The bricked video cards are covered by the warranty and will be exchanged for new ones.
 

 



Dude that card is shunt modded! The 3mo shunts are soldered on top of the factory 5mo, the destroyed area is the blown 20amp fues.


Yea I discovered that a little while ago. A little misleading of Guru3D. At least I didn't see it mentioned. Igor stated it correctly with the photo.
Kylearan
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 10:32:52 (permalink)
DELPHl
Xavier Zepherious
 EVGA has seen 30 RMA requests in the past few days for broken RTX 3090 video cards after playing the New World game. EVGA has not yet been able to reproduce the issue itself, as the scenario in which the issues occurred is no longer available since the patch released. Next week, the manufacturer expects to receive the first defective cards and to be able to analyze them in order to determine the technical cause of the hardware failure EVGA awaits the PCB analysis of defective cards. Affected consumers can expect prompt processing of the RMA requests a spokesperson assures. The bricked video cards are covered by the warranty and will be exchanged for new ones.
 

 



Dude that card is shunt modded! The 3mo shunts are soldered on top of the factory 5mo, the destroyed area is the blown 20amp fues.



Who did such a thing?
3 mOhm stacked on top of 5 mOhm is a 2.67x power limit or 267% more power.  The most that is recommended for cards with fuses is 10 mOhms on top of 5 mOhms (1.5x rail power limit or 50% more power).
 
What's funny is, I know someone who has 3 mOhm stacked on 5 mOhm on a 3090 FE (elmor himself actually touched up the soldering on his card, long story as to how elmor got the card but it was from damage from a failed EVC2X removal which damaged traces, which Elmor fixed), except he has 5 mOhm+5 mOhm on the PCIE slot Power shunt and 3 mOhm+5 mOhm on all the other shunts and nothing has blown up.  But despite the theoretical 2x+ power limit, he can't reach 800W anyway due to NVVDD / MSVDD power limits (cannot increase MSVDD voltage on a FE and the VRM controller MP2888B is read only with the EVC2X).  Of course the FE cards do not have fuses (Neither does the Strix).
post edited by Kylearan - 2021/07/25 10:34:24
Bheleu
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 11:03:27 (permalink)

I was told directly from evga to stay away from this game until they investigate the issues.

Has to do with the 10amp fuse they have on the pcie power bus to keep people from flashing the kingpin bios to ftw3. The power surge from the unlimited frame rates blows the fuse. What sucks is I have five of these cards (stepped up from retail scalper priced 3070s). If evga has some sort of revision in the works, going to kill me sending these back to them. My family and friends who come over to play is just going to have to stay off this game until then.

Framechasers did a video on it.
https //youtu.be/ZlzhaYosci0
post edited by Bheleu - 2021/07/25 11:13:50
kswildman
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 12:23:31 (permalink)
https://youtu.be/ZlzhaYosci0 
 
Interesting take that makes sense.

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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 12:33:11 (permalink)
got my new replacement in and it is already dead. Didn't even get to play a game.
 
ps://forums.evga.com/NEW-RMAD-3090-FTW3-ULTRA-from-the-NEW-WORLD-Issue-is-dead-within-10-minutes-of-installing-m3435814.aspx
 
 
 
 

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atfrico
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 12:37:55 (permalink)
kswildman
https://youtu.be/ZlzhaYosci0 
 
Interesting take that makes sense.


Fixed
 
 


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Kylearan
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 13:17:09 (permalink)
 
Framechasers is an autistic power egoistic tool and completely utterly wrong.  Plus that's NOT what blew the fuse either.
For one thing, the person in the picture had a 3 mohm stacked shunt on top of a 5 mOhm.  Whether that is what caused the blow, is uncertain but what no one posted is the picture of the heatsink.
The stacked shunt was SHORTING against the heatsink.
 
Proof.
 

apaulson93
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 20:42:09 (permalink)
Anyone know if the Kingpin 3090s are affected by this issue?
KarmNelis
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 20:49:30 (permalink)
apaulson93
Anyone know if the Kingpin 3090s are affected by this issue?

None. KP is KP.
KP can draw 1000W+ with ease.

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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 20:50:26 (permalink)
KarmNelis
apaulson93
Anyone know if the Kingpin 3090s are affected by this issue?

None. KP is KP.
KP can draw 1000W+ with ease.


Whew. I figured so since the KPs are well…built different to put it mildly. Lol.
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 20:58:40 (permalink)
atfrico
kswildman
https://youtu.be/ZlzhaYosci0 
 
Interesting take that makes sense.


Fixed
 
 





That dude is a crank.
Snook_
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 21:32:29 (permalink)
Doesnt matter what he is if hes correct though.
 
EVGA have been really embarrassed here with shoddy board design/s.
tyranus7
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 21:41:21 (permalink)
Kylearan
 
Framechasers is an autistic power egoistic tool and completely utterly wrong.  Plus that's NOT what blew the fuse either.
For one thing, the person in the picture had a 3 mohm stacked shunt on top of a 5 mOhm.  Whether that is what caused the blow, is uncertain but what no one posted is the picture of the heatsink.
The stacked shunt was SHORTING against the heatsink.
 
Proof.
 





People have to stop thinking that the FTW3 30-series are XOC cards because they are not even close. FTW3 Is just a bare minimum reference card with a couple more of power stages on the core and a higher power limit that's all. This wasn't like this on 20-series where the FTW3 was close to a KP. Now the FTW3 is closer to a reference card more than to a KP.

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ty_ger07
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 21:42:17 (permalink)
For 8 months the power balancing problem has been known and reported.  Not all cards have the problem, but many do.  EVGA has only acknowledged that some 3090s have the problem, but we know that all the other models also have cards which exhibit the same problem.
post edited by ty_ger07 - 2021/07/25 21:44:07

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Snook_
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 21:43:28 (permalink)
So when will EVGA release firmware/bios fixes through software to rebalance power properly throughout the entire product line and have no risk of blowing fuses? THAT is what is required here it seems.
 
This has the potential to ruin them for future cards. They need to handle this well, and be totally upfront, transparent and honest so people are not afraid to buy future cards if they can show they are honest and transparent now and learn from it.
post edited by Snook_ - 2021/07/25 21:57:54
mixelplx
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 22:00:50 (permalink)
So are we all at the conclusion for now, stay away from New World or has recent patches fixed it for EVGA RTX 3090 FTW3 ULTRA users?
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tyranus7
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/25 22:24:35 (permalink)
mixelplx
So are we all at the conclusion for now, stay away from New World or has recent patches fixed it for EVGA RTX 3090 FTW3 ULTRA users?
P/N: 24G-P5-3987-KR



People have reported dead 3090s even after the patch

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12G-P5-3967-KR     6/3/2021 7:48:19 AM PT    Yes (ordered/cancelled by EVGA)

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denny88
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/26 00:38:32 (permalink)
tyranus7
 
People have to stop thinking that the FTW3 30-series are XOC cards because they are not even close. FTW3 Is just a bare minimum reference card with a couple more of power stages on the core and a higher power limit that's all. This wasn't like this on 20-series where the FTW3 was close to a KP. Now the FTW3 is closer to a reference card more than to a KP.



This. "FTW" brand ruined.
But first, EVGA must stop advertise FTW3 as XOC gpu otherwise its looks like fraud.
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/26 01:40:28 (permalink)
denny88
tyranus7
 
People have to stop thinking that the FTW3 30-series are XOC cards because they are not even close. FTW3 Is just a bare minimum reference card with a couple more of power stages on the core and a higher power limit that's all. This wasn't like this on 20-series where the FTW3 was close to a KP. Now the FTW3 is closer to a reference card more than to a KP.



This. "FTW" brand ruined.
But first, EVGA must stop advertise FTW3 as XOC gpu otherwise its looks like fraud.




The tech influencer didn't help either, it seems they don't have the same critic spirit for EVGA as they do for other brands

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Bruno747
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/26 04:57:27 (permalink)
Snook_
So when will EVGA release firmware/bios fixes through software to rebalance power properly throughout the entire product line and have no risk of blowing fuses? THAT is what is required here it seems.


Well...

The running theory is that quite simply never. You can't fix a hardware issue with software without gimping the card. The community won't stand for gimping cards that cost as much as this generation. The only real fix is to re-engineer the ftw3 board then offer free of charge replacements to everyone that has bought a ftw3 board. And not just 3090s.

Then IMO to truly make it right evga should issue a public apology to the community and issue gift cards to anyone that RMAd for this issue being that the failure they experienced was very likely no fault of their own.

They won't do that though because it would likely ruin evga to have to do this.

Unfortunately this is the only way EVGA comes out of it clean. But I digress.

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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/26 06:23:16 (permalink)
I have always bought EVGA cards because I thought they were the best quality. After this I no longer feel this way. Most likely will be getting Asus top card the Strix. I might pay a bit more but the quality is there.
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/26 06:34:21 (permalink)
dlbsyst
Most likely will be getting Asus top card the Strix. I might pay a bit more but the quality is there.



Its well known this generation for Ampere, Asus has the best cards.  Early reviews already told us this.  Only the KPE cards are top quality, the rest are not much more than reference cards with some EVGA flavor added.
 
Finding a way to get a Strix is the difficulty - you can get one if you're willing to pay a lot more (secondary market) but otherwise there's no queue system or reasonable source for the Asus cards.
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/26 08:52:52 (permalink)
dlbsyst
I have always bought EVGA cards because I thought they were the best quality. After this I no longer feel this way. Most likely will be getting Asus top card the Strix. I might pay a bit more but the quality is there.



Some are good, some are bad like in other brands. But they do like to be creative and mess up spectacularly like the 1080 and now this, some ****ty engineering. But they have amazing PR and all the reviewers and influencers in their hands so if you're not paying close attention it's easy to be fooled by them.

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4790K
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/26 08:57:30 (permalink)
Wonder how many bricked... dont see all too many complaints here. Also would be interesting if only rev 0.1 are affected.
 
Maybe do a poll?


 
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/26 08:57:49 (permalink)
dlbsyst
I have always bought EVGA cards because I thought they were the best quality. After this I no longer feel this way. Most likely will be getting Asus top card the Strix. I might pay a bit more but the quality is there.



 
ASUS makes good hardware overall, but good luck ever dealing with an RMA if you ever need it.  Most times ASUS will decline your RMA , or take weeks to get it back if you are lucky, happened to me with their mobo and will never buy ASUS mobos or their hardware ever again. I also had a problem with an ASUS monitor and still in warranty and they declined RMA, so yeah I am a bit sour. The main reason I go with EVGA is peace of mind for their customer service, I only had to use their RMA once for my EVGA 680TI but it was the easiest RMA I ever had to do with any hardware vendor, which is why I stick with EVGA
post edited by kongfra - 2021/07/26 08:59:27

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