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EVGA 3090 owners - do NOT play New World game right now as it might kill the card

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Arrowhead2010
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:05:08 (permalink)
HWG90
Arrowhead2010
Didn't Amazon patch the issue today and cap the frames in the menu? Going to be hard to reproduce now unless you've still haven't updated.


Oh my... I'm gonna snap. It has nothing to do with the software. I can't say that enough.

The game did NOT cause the problem, the problem was ALWAYS there.

That's not what I'm saying. Chill... I'm not blaming the software, but just saying that it was the prepatched software which exposed flaws in these cards. Now that the frames aren't being ramped in the 1000s post patch, NW won't be exposing many more flaws anymore so no use sitting in the menu seeing if your card holds up.
LinS123
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:06:30 (permalink)
HWG90
Arrowhead2010
Didn't Amazon patch the issue today and cap the frames in the menu? Going to be hard to reproduce now unless you've still haven't updated.


Oh my... I'm gonna snap. It has nothing to do with the software. I can't say that enough.

The game did NOT cause the problem, the problem was ALWAYS there.




The point they're making is that Amazon patched the most prominently known method to reproduce this problem currently.
 
"It has nothing to do with the software" is not 100% true and it doesn't change the fact that it took software, in this case unoptimized software, to discover this hardware flaw.

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HWG90
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:07:34 (permalink)
degenerate
 
 
Well frankly because I have a Kingpin which is overbuilt for daily gaming and also that the framerate cap seems to mitigate the issue. I'm also of the mind that it's being blown a little out of proportion and it seems somewhat connected to the FTW3 Ultra failure rate that has always seemed to exist. *shrug*



Would've given my left everything to have a Kingpin as an option, choosing beggars or something like that. I didn't really have the option, and it was either a Zotac 3090 or the FTW 3 Ultra ... seems like I made a mistake.


gsrcrxsi
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:10:28 (permalink)
I can’t imagine how much money EVGA has lost RMA-ing all these 3090s. Some people RMA 2-3x. Crazy.

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Arrowhead2010
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:17:31 (permalink)
gsrcrxsi
I can’t imagine how much money EVGA has lost RMA-ing all these 3090s. Some people RMA 2-3x. Crazy.

Would have been worse for them if the cards were priced reasonably.
charlesborner
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:17:45 (permalink)
liud21
Jay is just trying to save himself, EVGA probably sent him a email or Jay realize what he might have done and is doing damage control... Those 30 series SUPER cards are coming out soon. And How bad would it be if Jay didn't get one from EVGA to do his video... 😂. This isn't a new issue, early in the year the 3090FTW3 we're getting Red LED of death, and there was a thread on it with over 50 pages... EVGA was silent on the issue, I wouldn't be surprised if they remain so on this issue too...




 
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:29:29 (permalink)
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post edited by MaxTheOwl - 2021/08/01 16:03:58
kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:30:50 (permalink)
Elawarai
Still no issue on my RTX 3090 FTW3 UG. 
 
I'm currently in queue screen and the GPU temp, usage and the power drain are not worrying. However, the temp is quite high for a menu screen (65 °C). 




What kind of HWiNFO/GPU-Z Vram junction temps?
kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:33:18 (permalink)
degenerate
kevinc313
Yeah I'd set a frame cap.  
 
Undervolt does not prevent OCP, went into OCP (hard power disable, either psu or gpu OCP) at 1V and 2,040mhz on a 3080 Ti the other day.


Yeah I'll probably end up capping at 80-90fps since I don't expect to be hitting 117fps at 4K based on what I've seen watching streamers with 3090's. Figured the undervolt will just help keep power usage within reason since I'm running the 1kW bios. We'll see what's up when I actually get in-game though.
 



Yeah I'd still set a hard power limit around 450-500W.
 
(btw my ocp was psu, instant full system power shut down)
degenerate
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:33:42 (permalink)
HWG90
degenerate
 
 
Well frankly because I have a Kingpin which is overbuilt for daily gaming and also that the framerate cap seems to mitigate the issue. I'm also of the mind that it's being blown a little out of proportion and it seems somewhat connected to the FTW3 Ultra failure rate that has always seemed to exist. *shrug*



Would've given my left everything to have a Kingpin as an option, choosing beggars or something like that. I didn't really have the option, and it was either a Zotac 3090 or the FTW 3 Ultra ... seems like I made a mistake.




Yeah I feel you on that but you had no way of knowing. I've had a few Kingpins and they are always tough to justify but this time around the justification was much easier and it has only grown since I first got it back in December. One of the rare scenarios where a Kingpin was a "good buy" relatively speaking
 
kevinc313
degenerate
kevinc313
Yeah I'd set a frame cap.  
 
Undervolt does not prevent OCP, went into OCP (hard power disable, either psu or gpu OCP) at 1V and 2,040mhz on a 3080 Ti the other day.


Yeah I'll probably end up capping at 80-90fps since I don't expect to be hitting 117fps at 4K based on what I've seen watching streamers with 3090's. Figured the undervolt will just help keep power usage within reason since I'm running the 1kW bios. We'll see what's up when I actually get in-game though.
 



Yeah I'd still set a hard power limit around 450-500W.
 
(btw my ocp was psu, instant full system power shut down)


 
True, forgot I could just set the power slider to 50% and effectively limit power to 500W. Going to fire it up here shortly.
post edited by degenerate - 2021/07/22 13:36:33


 
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kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:36:21 (permalink)
Knowing now how much of a severe disappointment the 3080 Ti is, I definitely would have bought a KP.
atimelessred
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:45:03 (permalink)
Posted these screenshots on Reddit but thought I'd post them here as well.
 
Idle: https://i.imgur.com/Fda9Npe.png
Uncapped FPS: https://i.imgur.com/XEURq5A.png
60 FPS Cap: https://i.imgur.com/9wk9iE4.png
 
Didn't think my temperatures would be high but I know a ton of people were talking about voltages earlier. The 3090 FTW3 HC is a typical 3090 FTW3 with some small changes. (According to Jacob. Not sure what the changes are.) Once the system was warmed up, I played for about 45 minutes on each setting. I haven't crashed once while playing New World so hearing that cards were having issues was surprising. Card is running stock.
kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:45:07 (permalink)
degenerate
True, forgot I could just set the power slider to 50% and effectively limit power to 500W. Going to fire it up here shortly.




We are praying for you.  lol.  Good luck.
degenerate
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:47:50 (permalink)
kevinc313
degenerate
True, forgot I could just set the power slider to 50% and effectively limit power to 500W. Going to fire it up here shortly.




We are praying for you.  lol.  Good luck.


Hahaha thanks man, prayers are welcome!


 
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kevinc313
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:49:03 (permalink)
atimelessred
Posted these screenshots on Reddit but thought I'd post them here as well.
 
Idle: https://i.imgur.com/Fda9Npe.png
Uncapped FPS: https://i.imgur.com/XEURq5A.png
60 FPS Cap: https://i.imgur.com/9wk9iE4.png
 
Didn't think my temperatures would be high but I know a ton of people were talking about voltages earlier. The 3090 FTW3 HC is a typical 3090 FTW3 with some small changes. (According to Jacob. Not sure what the changes are.) Once the system was warmed up, I played for about 45 minutes on each setting. I haven't crashed once while playing New World so hearing that cards were having issues was surprising. Card is running stock.




Looks pretty normal.   What res and frame rates were you seeing?  Thanks!
gimeno
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:49:13 (permalink)
liud21
It's not happening at the massive level that's happening to EVGA cards... Reading one or two dead cards from 3 other different AIB is not the same as reading 20 or so plus from EVGA... Yeah, EVGA will get to the bottom of it, just like they did earlier in the year with the RLED of Death right? RMA, and release revisions until people forget about it, until another Amazon game comes along....



To be fair, EVGA also implemented the "one card per customer" policy, so gamers may overwhelmingly have EVGA cards while AIB's that sold in bulk would predominantly be in crypto-farms.
 
What really concerns me is that EVGA will end that policy because this exposes them to more risk, which will only make it harder for you and me to get these cards.
atimelessred
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:56:42 (permalink)
kevinc313
atimelessred
Posted these screenshots on Reddit but thought I'd post them here as well.
 
Idle: https://i.imgur.com/Fda9Npe.png
Uncapped FPS: https://i.imgur.com/XEURq5A.png
60 FPS Cap: https://i.imgur.com/9wk9iE4.png
 
Didn't think my temperatures would be high but I know a ton of people were talking about voltages earlier. The 3090 FTW3 HC is a typical 3090 FTW3 with some small changes. (According to Jacob. Not sure what the changes are.) Once the system was warmed up, I played for about 45 minutes on each setting. I haven't crashed once while playing New World so hearing that cards were having issues was surprising. Card is running stock.




Looks pretty normal.   What res and frame rates were you seeing?  Thanks!




I'll let you know when I get back home. I play at 5120x1440 but haven't been looking at frames so not sure.
Outofstock4ever
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 13:57:59 (permalink)
gsrcrxsi
I can’t imagine how much money EVGA has lost RMA-ing all these 3090s. Some people RMA 2-3x. Crazy.



next time make better cards.

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Almighty_Moe_FR
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 14:22:55 (permalink)
Igor's lab suspects it's not shunts or voltage converter, but the fan control chip that dies.  Thus why predominately an EVGA issues as the other AIBs don't use the iCX3 chips given most of the ICs have self monitoring capabilities built-in.
 
And that’s probably where the new design that was introduced at the time comes into play now. As I was able to find out, it is not an area of the voltage converter that is affected by the failure, but the “Fan Control IC”, i.e. the chip for the actual fan control, which is said to be completely burnt out in the worst case. We do remember that EVGA is also working with various additional temperature sensors on the board to better adjust the cooling, based on my research at the time. This is also evidenced by submissions from the aggrieved parties who reported extreme fan whine.

post edited by Almighty_Moe_FR - 2021/07/22 14:34:50
elvnmagi
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 14:25:10 (permalink)
someone on the reddit thread for this .. in r/neworldgame "Did the New World Beta brick your gpu?" ..  vaguely recalled that this happened when starcraft 2 was released back in 2010 so I looked it up:
 
( from bit-tech dot net  august 3, 2010 )
 
 StarCraft 2 doesn't limit framerates
"StarCraft 2 is apparently causing overheating issues on some systems, literally frying graphics cards thanks to the lack of a framerate cap in some areas of the game. Fortunately, Blizzard has issued a temporary fix for the problem until a patch can be rolled out via Battle.net.

According to the problem occurs at the main menu, where the lack of a framerate limit allows hardware to max out, potentially failing permanently.

"Certain screens make your hardware work pretty hard," Blizzard said via its .

"Screens that are light on detail may make your system overheat if cooling is overall insufficient. This is because the game has nothing to do so it is primarily just working on drawing the screen very quickly."

Blizzard's current solution is to tell customers to go to Documents\StarCraft II Beta\variables.txt and add the following lines, replacing the final integers with the desired value.

frameratecap=60
frameratecapglue=30


Some fans have voiced outrage that such a big and obvious bug, one potentially capable of destroying entire systems, slipped through to the release version. As Dailytech points out though, Blizzard isn't entirely to blame and even a maxed out GPU will only overheat that quickly if it already has cooling problems. "
post edited by elvnmagi - 2021/07/22 14:33:39
elvnmagi
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 14:36:00 (permalink)
Almighty_Moe_FR
Igor's lab suspects it's not shunts or voltage converter, but the fan control chip that dies.  Thus why predominately an EVGA issues as the other AIBs don't use the iCX3 chips given most of the ICs have self monitoring capabilities built-in.




So do you think the fan controller pops and dies, and then the GPU overheats and is nuked?   If that is the case, would using a separate fan controller and keeping the fans at 100% while gaming prevent the card from being bricked even if the fan controller pops and dies?  Or is it just a matter of which component is going to fail first when that happens... ("weakest link").
post edited by elvnmagi - 2021/07/22 14:41:17
Xavier Zepherious
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 14:42:52 (permalink)
if the fan controller is dying it is due to psu spike - the fan controller i believe is not tied to VRMs
it is quite possible the power sag causes a psu spike and damages the fan controller  and creates the short or RLOD
 


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MowTin
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 14:47:06 (permalink)
gsrcrxsi
I can’t imagine how much money EVGA has lost RMA-ing all these 3090s. Some people RMA 2-3x. Crazy.



They should recall these cards. The odds of having people who have had 3 failed cards should be impossible but we've seen multiple cases. That indicates a fundamental problem. 

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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 14:59:25 (permalink)
Any official response from evga? Heard they might say something about it today


 
Benütze diesen Code um 5% beim Kauf einer GPU und Anderem zu sparen! 
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 15:07:01 (permalink)
Almighty_Moe_FR
Igor's lab suspects it's not shunts or voltage converter, but the fan control chip that dies.  Thus why predominately an EVGA issues as the other AIBs don't use the iCX3 chips given most of the ICs have self monitoring capabilities built-in.

 
Sounds impossible, but might be true.
During the Division 2 gameplay, I find my 3090 once beyond 72C, GPU fans well suddenly running with the loudest noise I ever heard (under BIOS auto control), at the same time, PX1 will lose the RPM signal from GPU fans, GPU power goes up to 500w. then after GPU utilization and temp drops, RPM reading will come back.

Seems those fans control by two different systems?
 
post edited by Eisai_Kurosawa - 2021/07/22 15:33:34

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elvnmagi
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 15:14:32 (permalink)
Eisai_Kurosawa
Almighty_Moe_FR
Igor's lab suspects it's not shunts or voltage converter, but the fan control chip that dies.  Thus why predominately an EVGA issues as the other AIBs don't use the iCX3 chips given most of the ICs have self monitoring capabilities built-in.

 
Sounds impossible, but might be true.
I find my 3090 once beyond 72C, GPU fans well suddenly running with the loudest noise I ever heard (under BIOS auto control), at the same time, PX1 will lose the RPM signal from GPU fans, GPU power goes up to 500w. then after GPU utilization and temp drops, RPM reading will come back.
 
Seems those fans control by two different systems?
 



 
So do you think the fan controller pops and dies, and then the GPU overheats and is nuked?   If that is the case, would using a separate fan controller and keeping the fans at 100% while gaming prevent the card from being bricked even if the fan controller pops and dies?
 
Or is it just a matter of which component is going to fail first when that happens... (voltage control allowing or causing a spike that fries the "weakest link").
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 15:22:04 (permalink)
elvnmagi
Eisai_Kurosawa
Almighty_Moe_FR
Igor's lab suspects it's not shunts or voltage converter, but the fan control chip that dies.  Thus why predominately an EVGA issues as the other AIBs don't use the iCX3 chips given most of the ICs have self monitoring capabilities built-in.

 
Sounds impossible, but might be true.
I find my 3090 once beyond 72C, GPU fans well suddenly running with the loudest noise I ever heard (under BIOS auto control), at the same time, PX1 will lose the RPM signal from GPU fans, GPU power goes up to 500w. then after GPU utilization and temp drops, RPM reading will come back.
 
Seems those fans control by two different systems?
 



 
So do you think the fan controller pops and dies, and then the GPU overheats and is nuked?   If that is the case, would using a separate fan controller and keeping the fans at 100% while gaming prevent the card from being bricked even if the fan controller pops and dies?
 
Or is it just a matter of which component is going to fail first when that happens... (voltage control allowing or causing a spike that fries the "weakest link").




I think maybe there is a backup system for the extreme situation, this system won't kill the card. however, if this system kick-in, may indicate the card is in a kinda dangerous position.
the_Scarlet_one
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 15:23:01 (permalink)
Meguas2
 Software shouldn't be able to kill GPUs, so it's not new world.  GPUs should be able to work at 100% load without their OCP tripping or even worse blowing fuses.  This is going to come down to either Nvidia's OCP not being fast enough to catch spikes or some other flaw imho.  But I won't jump to conclusions as people that know a lot more than I do about this subject will do their investigations and we will find out.


Have you ever heard of Furmark? Did you know furmark, a software, was KNOWN to kill GPU’s?
elvnmagi
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 15:24:52 (permalink)
So, even if you set up several extra fans on the card and back of the card, in addition to connecting the video card's fans to a stand-alone 3rd party fan controller instead of the card's fan port..   and set them to 100% when gaming "manually" (or using a game launch profile on a different fan controller),  the fan controller on the card could still pop and "blow a fuse" or other fail-safe bricking the card, theoretically ?       
 
I'm wondering about that or if the fan controller is just the weakest link in a chain of events that overvolts and fries the card.
post edited by elvnmagi - 2021/07/22 15:42:37
LVNeptune
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Re: EVGA 3090 owners - do NOT play New World game right now as it might kill the card 2021/07/22 15:27:31 (permalink)
gsrcrxsi
I can’t imagine how much money EVGA has lost RMA-ing all these 3090s. Some people RMA 2-3x. Crazy.



You missed the master thread. Some people are on their 6+ card.
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