Sounds like it's time to checkout the thermal paste.

Yep.

Conveniently, I just received this response from EVGA.
 
Hello,
 
I've had this GPU for a little over a month and maybe have about 30-35 hours on it.
 
Up until about a week ago, the card ran fine, has not been overclocked (Not savvy enough to do that) and I use the Nvidia GeForce app to optimize games.
 
Lately, no matter what game I play, the GPU temps keep getting to 75-79C and the fans will get very loud. 
 
I've downloaded the Precision X1 software and tried playing with the fan settings to increase the speed, but, they still shoot over 2,700 RPM in short spurts and resume to normal operation. This continues to happen. At one point, playing Assassins creed Origins, my PC shut down due to a GPU overheat. This boggles my mind to be honest. 
 
Here is my computer setup
Asus Maximus IX MB
EVGA 750W PSU
i7-7700K
Corsair H80i Liquid Cooling
16GB Corsair Vengeance RAM
EVGA 2080Ti Black Edition 
Samsung 850 SSD
 
My case has 4 160MM fans (two in front, two on top) and one 120MM fan on the side blowing directly into the GPU.  It is a large case, and when I had my previous EVGA 1070 card, I NEVER had this issue, not once in the years I've had it. 
I am truly at a loss on what to do on this. I've dumped a tremendous amount of money into this and it is truly disheartening that I can barely play any game I enjoy with the GPU fans turning on into super overdrive and temps spiking to almost 80C. I do not want to cause damage to my system and at this point, I don't even want to play the PC in fear of damaging something.
I've spent about 3 hours searching online, asking tech-savvy friends for help and I keep finding that the 2080ti series has a lot of overheating issues. Not sure if it is in my best interest to downgrade to a 1080Ti once I'm am able to afford the cash loss of this card and get the rest of the money. 
I've attached five photos, the first two show a before and after of no game, followed by playing World of Warcraft for five minutes on lower graphic settings than the optimized from the GeForce Experience App. The other three photos show the fan and cooling setup I have on my PC. 
 



Answer7/7/2019 3:42:44 PM
Hello,

I'm sorry about this issue with your graphics card.

Make sure you are using two separate power cables from the power supply to the graphics card and not using one cable for both connectors on the card.

While 75-79C are still acceptable temperatures for the graphics card under full load the fans may get a bit loud so to mitigate this problem you can opt to set a custom fan curve within Precision X1.

You can also further isolate the problem by test the card in another PC (if available) or also swapping power supplies for another unit that is 650 or more.

regards,
EVGA
image
 
Yes, there are two cables, not one, that were used for the install.
 
The answer is vague. What would be the suggested fan curve?
 
Do they not realize that my PC is completely shutting down at temps above what they listed, making any game I play unplayable?
 
Why would I try different components and spend more money and time to "find a problem that is apparently my own" based on EVGA's response?
 
Kind of disappointed at this response. 

Within Precision X1, go to the 2nd page on the bottom and check the "enable software fan control" option, then go to the 3rd page and select aggressive on the curve. Hit apply, then save. I also find that exiting the program and restarting it after making any changes keeps the settings saved. I don't know if they fixed that bug, but it used to not save the settings unless you did that.
 
Then try a game and watch the RPMs on the fan on another monitor if possible.

Cool GTX
Try monitoring with this free utility: 
 
PC shutting Off is usually the PSU being taxed too much, CPU or GPU Temp limit exceeded
 
Temp of CPU, GPU, MB when/ just before - PC shuts down ?
 
What is your room Temp ?
 
Which fans blow In & which ones blow Out ?  Fan Case RPM ? 
 
Are Case fans set to static speed 100%, what controls the case fan speed ?  (CPU temp would be a bad choice as you are using a AIO, CPU should stay cool)
 
How AIO installed - does it blow In or Out of the Case ?
 
What Case is this, what size is the case ?

 
Well, I checked this and isolated the noise of the loud fan prior to my PC shutting down and it is definitely the GPU.
 
Was unable to get final temps in between the shut offs, but, CPU usage never really goes above 50-70% and temps seem to be normal.
 
Room temp is no more than 76-77 degrees, even during 100 degree days in the summer. 
 
Case is an old NZXT mid-size tower
 
Liquid cooling on the processor that runs great
5 fans total in the tower. Believe two larger 160+MM fans blow air out and two 160+MM fans in along with a smaller 120MM fan directly next to the GPU blowing air in. 
 
From what I can tell, all fans are runnin around 2,000-2,500 RPM and are at 100% operation.
 
Temps on the GPU right before shut down that I gathered were around 80C and usage was 100%.
 
I recently upgraded from a 1070 FTW and ran all gamesI played on the highest graphics possible and did not utilize the X1 for the 1070. Had it for almost two years and never had this issue. All of the parts I had were and are the same, only difference now is the 2080ti. 
 
From what I've seen, this is a VERY common issue that I did not know about prior to purchasing, but, after spending a few hours reading forum posts from other people, I'm not alone in this.
 
Once again, EVGA is not responding to my support ticket after the suggestion of making sure the GPU had two cables and I "adjust my fan curve" 

 
-Chris

Very Helpful guide to doing things on the Forums: Ultimate Self-Starter Thread For New Members
 
Try using a host for your Pictures like Imgur

5PTSLOW

Cool GTX
Try monitoring with this free utility: 
 
PC shutting Off is usually the PSU being taxed too much, CPU or GPU Temp limit exceeded
 
Temp of CPU, GPU, MB when/ just before - PC shuts down ?
 
What is your room Temp ?
 
Which fans blow In & which ones blow Out ?  Fan Case RPM ? 
 
Are Case fans set to static speed 100%, what controls the case fan speed ?  (CPU temp would be a bad choice as you are using a AIO, CPU should stay cool)
 
How AIO installed - does it blow In or Out of the Case ?
 
What Case is this, what size is the case ?

 
Well, I checked this and isolated the noise of the loud fan prior to my PC shutting down and it is definitely the GPU.
 
Was unable to get final temps in between the shut offs, but, CPU usage never really goes above 50-70% and temps seem to be normal.
 
Room temp is no more than 76-77 degrees, even during 100 degree days in the summer. 
 
Case is an old NZXT mid-size tower
 
Liquid cooling on the processor that runs great
5 fans total in the tower. Believe two larger 160+MM fans blow air out and two 160+MM fans in along with a smaller 120MM fan directly next to the GPU blowing air in. 
 
From what I can tell, all fans are runnin around 2,000-2,500 RPM and are at 100% operation.
 
Temps on the GPU right before shut down that I gathered were around 80C and usage was 100%.
 
I recently upgraded from a 1070 FTW and ran all gamesI played on the highest graphics possible and did not utilize the X1 for the 1070. Had it for almost two years and never had this issue. All of the parts I had were and are the same, only difference now is the 2080ti. 
 
From what I've seen, this is a VERY common issue that I did not know about prior to purchasing, but, after spending a few hours reading forum posts from other people, I'm not alone in this.
 
Once again, EVGA is not responding to my support ticket after the suggestion of making sure the GPU had two cables and I "adjust my fan curve" 

 
-Chris

Also I forgot to point out that you have selected a very low temperature limit in the upper right. You are forcing the card to provide high graphic settings but then telling it to not work very hard. These cards produce a lot of heat, no way around it. Select the chain link to tie the Power and Temp together otherwise you will never get any performance from your card.

5PTSLOW
Update - Made a few different changes during a raid to put the card to the test.
 
I changed the power to 68% and the temp was around 70C. 
 
During the raid, I was only getting about 30-40 FPS and this was on reduced graphics through GeForce Experience. Stuttering was a huge problem, but, the high RPM in the GPU's fans went away and they stayed stable when set to auto and were typically around 38-40% operating power.  In the open world, I maybe peaked at 50 FPS in WoW in medium settings. 
 
If I run optimal graphics through GeForce and keep the fan curve and power adjustments to the GPU in X1, WoW stutters like crazy and I only get 20-30 FPS and massive in-game lag just moving around. 
 
EVGA still has not responded to my ticket response asking for further assistance with this. 
 
I loaded up Counterstrike for the heck of it and barely managed to get 80 FPS, whereas my 1070 would get well over 100 on max graphics in that game. 
 
All in all, I either live with the worse graphics than what my 1070 produced as my current 2080ti to avoid heating issues, or, I worry about heating issues trying to enjoy games with better graphics that this card should be displaying straight out of the box. 
 
Open to suggestions on what to do. I figured a $,1000 GPU would be able to do more than an older $450 GPU on the same games, but, I am starting to believe I was wrong to think that. 

Unfortunately the settings you keep making are why the fps are low and other issues. Your settings are keeping the card from performing, period.
 
Try my suggestions for the settings etc... otherwise best of luck.

dc8flyer

5PTSLOW
Update - Made a few different changes during a raid to put the card to the test.
 
I changed the power to 68% and the temp was around 70C. 
 
During the raid, I was only getting about 30-40 FPS and this was on reduced graphics through GeForce Experience. Stuttering was a huge problem, but, the high RPM in the GPU's fans went away and they stayed stable when set to auto and were typically around 38-40% operating power.  In the open world, I maybe peaked at 50 FPS in WoW in medium settings. 
 
If I run optimal graphics through GeForce and keep the fan curve and power adjustments to the GPU in X1, WoW stutters like crazy and I only get 20-30 FPS and massive in-game lag just moving around. 
 
EVGA still has not responded to my ticket response asking for further assistance with this. 
 
I loaded up Counterstrike for the heck of it and barely managed to get 80 FPS, whereas my 1070 would get well over 100 on max graphics in that game. 
 
All in all, I either live with the worse graphics than what my 1070 produced as my current 2080ti to avoid heating issues, or, I worry about heating issues trying to enjoy games with better graphics that this card should be displaying straight out of the box. 
 
Open to suggestions on what to do. I figured a $,1000 GPU would be able to do more than an older $450 GPU on the same games, but, I am starting to believe I was wrong to think that. 

Unfortunately the settings you keep making are why the fps are low and other issues. Your settings are keeping the card from performing, period.
 
Try my suggestions for the settings etc... otherwise best of luck.

I did try your suggestions on this.
 
It starts at windows startup, profile was saved, I kept the temps wtihin range of balancing power with temp limit, set fans to auto engage, etc. 
 
The previous picture was prior to making changes. I adjusted everything as you said, and even made other changes after the fact as I was getting very poor results. 
 
I appreciate your help, but, maybe my lack of technical knowledge of using programs and adjusting these settings is hindering me and maybe I am misunderstanding.
 
I'll take some photos later today and see if I can get something posted that shows what changes I made and what the FPS are at with my GPU. 

5PTSLOW
Update - Made a few different changes during a raid to put the card to the test.
 
I changed the power to 68% and the temp was around 70C. 
 
During the raid, I was only getting about 30-40 FPS and this was on reduced graphics through GeForce Experience. Stuttering was a huge problem, but, the high RPM in the GPU's fans went away and they stayed stable when set to auto and were typically around 38-40% operating power.  In the open world, I maybe peaked at 50 FPS in WoW in medium settings. 
 
If I run optimal graphics through GeForce and keep the fan curve and power adjustments to the GPU in X1, WoW stutters like crazy and I only get 20-30 FPS and massive in-game lag just moving around. 
 
EVGA still has not responded to my ticket response asking for further assistance with this. 
 
I loaded up Counterstrike for the heck of it and barely managed to get 80 FPS, whereas my 1070 would get well over 100 on max graphics in that game. 
 
All in all, I either live with the worse graphics than what my 1070 produced as my current 2080ti to avoid heating issues, or, I worry about heating issues trying to enjoy games with better graphics that this card should be displaying straight out of the box. 
 
Open to suggestions on what to do. I figured a $,1000 GPU would be able to do more than an older $450 GPU on the same games, but, I am starting to believe I was wrong to think that. 

I get the distinct impression you don't know how to operate X1 properly.
 
Just uninstall X1 and let the card run on its own stock settings.  It will do fine on it's own.  While you're at it, uninstall Geforce experience and just use the basic Nvidia driver, don't change any settings.
 
 

kevinc313

5PTSLOW
Update - Made a few different changes during a raid to put the card to the test.
 
I changed the power to 68% and the temp was around 70C. 
 
During the raid, I was only getting about 30-40 FPS and this was on reduced graphics through GeForce Experience. Stuttering was a huge problem, but, the high RPM in the GPU's fans went away and they stayed stable when set to auto and were typically around 38-40% operating power.  In the open world, I maybe peaked at 50 FPS in WoW in medium settings. 
 
If I run optimal graphics through GeForce and keep the fan curve and power adjustments to the GPU in X1, WoW stutters like crazy and I only get 20-30 FPS and massive in-game lag just moving around. 
 
EVGA still has not responded to my ticket response asking for further assistance with this. 
 
I loaded up Counterstrike for the heck of it and barely managed to get 80 FPS, whereas my 1070 would get well over 100 on max graphics in that game. 
 
All in all, I either live with the worse graphics than what my 1070 produced as my current 2080ti to avoid heating issues, or, I worry about heating issues trying to enjoy games with better graphics that this card should be displaying straight out of the box. 
 
Open to suggestions on what to do. I figured a $,1000 GPU would be able to do more than an older $450 GPU on the same games, but, I am starting to believe I was wrong to think that. 

I get the distinct impression you don't know how to operate X1 properly.  Just uninstall it and let the card run on its own stock settings.  It will do fine on it's own.

Well, yes, but, if you read the first post, without the X1, my GPU overheats and shuts my PC down.
 
Temps tend to hit right around 80C.
 
Apologies if asking for help to learn how to get my card working properly is wrong. 
 
 

kevinc313

5PTSLOW

kevinc313

5PTSLOW
Update - Made a few different changes during a raid to put the card to the test.
 
I changed the power to 68% and the temp was around 70C. 
 
During the raid, I was only getting about 30-40 FPS and this was on reduced graphics through GeForce Experience. Stuttering was a huge problem, but, the high RPM in the GPU's fans went away and they stayed stable when set to auto and were typically around 38-40% operating power.  In the open world, I maybe peaked at 50 FPS in WoW in medium settings. 
 
If I run optimal graphics through GeForce and keep the fan curve and power adjustments to the GPU in X1, WoW stutters like crazy and I only get 20-30 FPS and massive in-game lag just moving around. 
 
EVGA still has not responded to my ticket response asking for further assistance with this. 
 
I loaded up Counterstrike for the heck of it and barely managed to get 80 FPS, whereas my 1070 would get well over 100 on max graphics in that game. 
 
All in all, I either live with the worse graphics than what my 1070 produced as my current 2080ti to avoid heating issues, or, I worry about heating issues trying to enjoy games with better graphics that this card should be displaying straight out of the box. 
 
Open to suggestions on what to do. I figured a $,1000 GPU would be able to do more than an older $450 GPU on the same games, but, I am starting to believe I was wrong to think that. 

I get the distinct impression you don't know how to operate X1 properly.  Just uninstall it and let the card run on its own stock settings.  It will do fine on it's own.

Well, yes, but, if you read the first post, without the X1, my GPU overheats and shuts my PC down.
 
Temps tend to hit right around 80C.
 
Apologies if asking for help to learn how to get my card working properly is wrong. 
 
 

 
Your posts are unreadable.  They are a bunch of ranting and lack critical information.

 
OK guy, thanks for your input.
 
I've posted all information asked, whether or not you deem that critical is on you. 
 
Nonetheless, thank you for your contribution to this thread. 

Update - Made a few different changes during a raid to put the card to the test.
 
I changed the power to 68% and the temp was around 70C. 
 
During the raid, I was only getting about 30-40 FPS and this was on reduced graphics through GeForce Experience. Stuttering was a huge problem, but, the high RPM in the GPU's fans went away and they stayed stable when set to auto and were typically around 38-40% operating power.  In the open world, I maybe peaked at 50 FPS in WoW in medium settings. 
 
If I run optimal graphics through GeForce and keep the fan curve and power adjustments to the GPU in X1, WoW stutters like crazy and I only get 20-30 FPS and massive in-game lag just moving around. 
 
EVGA still has not responded to my ticket response asking for further assistance with this. 
 
I loaded up Counterstrike for the heck of it and barely managed to get 80 FPS, whereas my 1070 would get well over 100 on max graphics in that game. 
 
All in all, I either live with the worse graphics than what my 1070 produced as my current 2080ti to avoid heating issues, or, I worry about heating issues trying to enjoy games with better graphics that this card should be displaying straight out of the box. 
 
Open to suggestions on what to do. I figured a $,1000 GPU would be able to do more than an older $450 GPU on the same games, but, I am starting to believe I was wrong to think that. 




Unfortunately the settings you keep making are why the fps are low and other issues. Your settings are keeping the card from performing, period.
 
Try my suggestions for the settings etc... otherwise best of luck.




I did try your suggestions on this.
 
It starts at windows startup, profile was saved, I kept the temps wtihin range of balancing power with temp limit, set fans to auto engage, etc. 
 
The previous picture was prior to making changes. I adjusted everything as you said, and even made other changes after the fact as I was getting very poor results. 
 
I appreciate your help, but, maybe my lack of technical knowledge of using programs and adjusting these settings is hindering me and maybe I am misunderstanding.
 
I'll take some photos later today and see if I can get something posted that shows what changes I made and what the FPS are at with my GPU. 




You said, "I kept the temps wtihin range of balancing power with temp limit."
 
Not sure what the 2070 card temp limit is but it is probably in the 80's. Trying to keep it in the 60's wont work.
 
I think you are saying and from prior pictures, you are reducing the target power and GPU temp manually. While doing this you are using Gforce to set game settings (ok to a degree but there are numerous other game settings that need to be addressed).
 
My suggestion was to link your power target of 100 percent to the temp by linking the chain icon. You appear to still be adjusting the temp too low manually. Just link the two together. What you seem to be doing to me is asking the card to give you high graphics quality while limiting the cards ability to have enough power or temperature range to come even close to what you are asking the card to do.
 
My guess is your case is not airflow friendly as I think you have all the fans blowing into the case and none helping to disapate the hot air out of the case. No exactly sure as your description wasn't that clear and we don't know the case type to get a good idea of your build.
 
Try what was suggested by someone earlier. Remove one side of the case and leave open. Stop manually setting the temperature and start giving us pictures of how you have PX1 set up, fan curve picture, case picture, etc. Once that is accomplished we can look at your game settings, monitor settings, and anything else for issues that might be conflicting. 


 
Just to point out, as I'm not sure where 2070 came in to play, but, it is a 2080Ti black edition.
 
I kept the chain icons "on" and "linked" and as I adjusted power, the temp automatically adjusted. I set it to a reasonable power rating per a suggestion yesterday and got horrible FPS and stuttering.
 
The case is pretty old and may not have the best airflow. I asked a company how much to convert everything to a new case and was told over $500. Not in a position to drop that.
 
I did open the entire panel which is next to the GPU and even put a large 24" fan on it blowing cool air on high and that did nothing for temps. 

kevinc313

5PTSLOW
OK guy, thanks for your input.
 
I've posted all information asked, whether or not you deem that critical is on you. 
 
Nonetheless, thank you for your contribution to this thread. 

You've never provided information regarding, or I can't find it buried in your ranting:
 
- Monitor resolution and refresh rate
- Are you using vsync?
- Results (scores, fps, sustained temps) of any commonly available benchmarks
- Are you using an onscreen display that lets you watch the card's performance in real time, if not, why?
- Game settings in particular anything related to overscaling or oversampling.
- Have you compared you game settings to recommended setting guides?
- What is the exact configuration of your cooling fans - how do you KNOW they are at 100%?
 
 
 

I won't have all of the numbers now, but, here is what I can provide while at work. 
 
Monitor: Asus Predator 1080P - 144hz
G-Sync enabled
Assassins creed odyssey benchmark was 84% GPU utilization at 74C. GPU rated at 18ms and FPS was 55 average
I am keeping the X1 program open while playing games and I tab out to view temps to see if there is a significant change
Only game settings I touch were through the GeForce Experience and I only use optimal seetings. I have reduced them manually overall to medium to help with the stuttering and try to make the 2080ti not work as hard.
As far as game settings to recommended setting guides, I have not. Not sure where to look for those settings based on the game and my setup. 
 
I checked the bios once I figured out how to do that and according to what I found, all fans were operating at 100%. 
 
Hope this info helps. 
 
I'll get more info for you guys later today once I get back home.
 
Sorry for any ranting. I just get super worked up over this as I ran this card straight out of the box with no changes at all made other than the drivers and ran into the heating issues. This kind of money scares the heck out of me. 

It just occurred to me. When you reinstalled the GForce and nVidia drivers, did you go back into the nVidia control panel and reselect the 2080ti as the PhysX processor and not auto?