decidence
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Hi everyone, I recently got a 1080 Ti SC (11G-P4-6393-KR) but it's not working in my top PCI slot (x16).
Some system specs:
EVGA 1080 Ti SC Black Edition
Asus Maximus X Hero WiFI
Intel 8700K
2x8GB of Trident Z RGB 14-14-14-34
3 SATA devices (2x Samsung Evo SSD's and a WD HD)
EVGA 1000 G2 Power Supply
BIOS is up-to-date with only change from default being a XMP profile
All tests performed with a fresh Windows 10 format with nothing installed but latest Windows updates and the most recent GPU drivers (430.86).
I have a secondary PC available and used it to swap parts and test hardware. Secondary PC has a Gigabyte GA-Z170MX-Gaming 5 and a EVGA 1060 6GB.
Test 1: 1080 Ti in Asus PCI 16x
Result: PC boots to Windows for 1-2 minutes but crashes with Q-code 62 (will continue to reboot into Windows and repeat the crash after a couple minutes)
Test 2: 1060 6GB in Asus PCI 16x
Result: PC boots to Windows and does not crash
Test 3: 1080 Ti in Gigabyte PCI 16x
Result: PC boots to Windows and does not crash
Test 4: 1080 Ti in Asus PCI 8x (slot 2)
Result: PC boots to Windows and does not crash
Based on the tests I can't tell if this is a problem with the BIOS, a problem with the card or a problem with the motherboard. The 1060 runs fine in every configuration but the 1080 Ti only seems to run in the x16 slot of the Gigabyte mobo or the x8 of the Asus.
Any ideas that I can try?
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 19:39:54
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Welcome to the Forum Is this a New Card or Used Card? Is CSM Disabled in the Bios and was the OS Installed in UEFI Mode and with CSM Disabled? But "seems to run in the x16 slot of the Gigabyte mobo or the x8 of the Asus." Sound More Like a Motherboard Issue. Remove All Graphics Card and Power On and Reset the Bios and then Power Down. (Do Not Allow the OS to Boot) Install the Graphics Card go into the Bios and see what it shows and report back. Seems to be a lot of issues with the Asus Maximus X Hero WiFI Motherboard and GTX 1080 Ti and RTX 2080 Ti Graphics Cards any Brand.
post edited by bcavnaugh - 2019/06/28 19:48:01
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Sajin
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 19:46:15
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Sounds like a bad slot, or maybe even a cpu/cpu socket issue.
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 19:48:37
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Sajin
Sounds like a bad slot, or maybe even a cpu/cpu socket issue.
Please Do Not Delete My Post Above, I am adding to it. Thank you. Never Mind, but I did not copy any information from your Post in my Post Above.
post edited by bcavnaugh - 2019/06/28 19:51:12
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 20:01:43
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bcavnaugh
Welcome to the Forum
Is this a New Card or Used Card?
Is CSM Disabled in the Bios and was the OS Installed in UEFI Mode and with CSM Disabled?
But "seems to run in the x16 slot of the Gigabyte mobo or the x8 of the Asus." Sound More Like a Motherboard Issue.
Remove All Graphics Card and Power On and Reset the Bios and then Power Down. (Do Not Allow the OS to Boot)
Install the Graphics Card go into the Bios and see what it shows and report back.
Seems to be a lot of issues with the Asus Maximus X Hero WiFI Motherboard and GTX 1080 Ti and RTX 2080 Ti Graphics Cards any Brand.
New card, first owner (same with all my other hardware) CSM looks to be enabled as that is the default and I have never touched it (attached screenshot) OS was installed from USB, which was created using the Microsoft Media Creation Tool - BIOS was stock so CSM was likely enabled Motherboard has a reset CMOS button, if I press that and go into BIOS what am I looking for/comparing with the card installed and not installed?
Attached Image(s)
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 20:25:43
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Yep...Disable CSM Do you see your Graphics Card in the Bios? What Other Video Setting are in the Bios? Is your Bios set to UEFI Boot? "2x Samsung Evo SSD's" are they M.2 Drives? Do you have any LEDs on the Motherboard Showing any Errors? https://rog.asus.com/forum/search.php?searchid=4191468 "Q-code 62"
post edited by bcavnaugh - 2019/06/28 20:36:42
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 20:44:15
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bcavnaugh
Yep...Disable CSM
Do you see your Graphics Card in the Bios?
What Other Video Setting are in the Bios?
Is your Bios set to UEFI Boot?
"2x Samsung Evo SSD's" are they M.2 Drives?
Do you have any LEDs on the Motherboard Showing any Errors?
"Q-code 62"
When I disable CSM I cannot boot into Windows, it restarts me right back to BIOS automatically. I see a x8 device in the second PCI slot in the BIOS but it doesn't identify the brand etc... can only assume its the GPU. There are System Agent configurations and PCI Express configurations to set Gen1-3 speeds etc. Section 3.6.3 and Section 3.6.4 in the above manual. SSD's are 2.5'' SATA6G's. Yes, the motherboard has display, that's where I got the Q-code 62 from when it crashes in PCI x16 slot.
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 20:47:37
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"When I disable CSM I cannot boot into Windows" That is because you installed Windows with CSM. (Legacy Mode) You would do best if you Wiped your OS install and Install Windows with CSM Disabled and Boot Set to UEFI. Also have ONLY the Dive that you are going to install the OS on, disconnect ALL other SSD Drives. We are only testing to see if you can see the Graphics Card in the Bios *** *** (Do Not Allow the OS to Boot) "I see a x8 device in the second PCI slot in the BIOS but it doesn't identify the brand etc... can only assume its the GPU." It will only Show GPU and nothing else. If the MB can only see x8 then the OS can only use x8. What other PCIe Device do you have Installed?
post edited by bcavnaugh - 2019/06/28 20:55:45
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 20:52:26
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bcavnaugh
"When I disable CSM I cannot boot into Windows" That is because you installed Windows with CSM.
We are only testing to see if you can see the Graphics Card in the Bios ***
*** (Do Not Allow the OS to Boot)
"I see a x8 device in the second PCI slot in the BIOS but it doesn't identify the brand etc... can only assume its the GPU."
It will only Show GPU and nothing else.
If the MB can only see x8 then the OS can only use x8.
What other PCIe Device do you have Installed?
GPU is installed in Slot 2 (PCI X8), Slot 1 (PCI x16) is empty because OS crashes when I put the card in there, no other PCI devices installed.
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 20:57:04
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 21:10:56
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I've attached two pictures; GPU slotted into PCI x16 and slotted into PCI x8. The motherboard seems to recognize the device correctly in both slots. Also attached a picture from the manual with the motherboard layout.
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 21:17:28
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This shows as it should, so your card is being seen at X16. Now why the OS cannot see it might be because you installed the OS with CSM Enabled. Start your OS normally as you did before (Disconnect your Network and or Turn Off your Wireless Modem) Once in the OS From Device Manager Uninstall All the NVIDIA Drivers and DO NOT Restart the computer YET. Close the Uninstall Window and the Start DDU and have it restart the Computer in Safe Mode. Do a Clean up and shut down the Computer. Move the GPU back to Slot 2 and see if the OS will Boot, if not you may have to reinstall the OS. Not much on Reg Hacking to correct this and best anyway to have a Solid OS Install anyway.  If you do not have DDU download it Official Download HereCreate a Folder on the C: Dive called DDU and copy this file in this folder and then run as administrator and install it into C:\DDU You may need this more than once so you may want save it else ware as well Sorry for all the extra work to get this card to work on your Motherboard.
post edited by bcavnaugh - 2019/06/28 21:25:59
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/28 21:28:01
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bcavnaugh
This shows as it should, so your card is being seen at X16.
Now why the OS cannot see it might be because you installed the OS with CSM Enabled.
Start your OS normally as you did before
Once in the OS From Device Manager
Uninstall All the NVIDIA Drivers and DO NOT Restart the computer YET.
Close the Uninstall Window and the Start DDU and have it restart the Computer in Safe Mode.
Do a Clean up and shut down the Computer.
Move the GPU back to Slot 2 and see if the OS will Boot, if not you may have to reinstall the OS.
Not much on Reg Hacking to correct this and best anyway to have a Solid OS Install anyway.
If you do not have DDU download it
Okay so if I am understanding correctly: 1. With GPU in x8 slot, uninstall all Nvidia drivers. 2. Use DDU to reboot into safe mode 3. Use DDU to do a clean uninstall of any remaining Nvidia software 4. Shutdown and move GPU to x16 slot 5. Start PC and if it doesn't crash after a few minutes, install 430.86 drivers If there are any issues, re-format Windows with CSM disabled. Any other BIOS changes to make before format if necessary?
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/30 11:00:53
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bcavnaugh
This shows as it should, so your card is being seen at X16.
Now why the OS cannot see it might be because you installed the OS with CSM Enabled.
Start your OS normally as you did before (Disconnect your Network and or Turn Off your Wireless Modem)
Once in the OS From Device Manager
Uninstall All the NVIDIA Drivers and DO NOT Restart the computer YET.
Close the Uninstall Window and the Start DDU and have it restart the Computer in Safe Mode.
Do a Clean up and shut down the Computer.
Move the GPU back to Slot 2 and see if the OS will Boot, if not you may have to reinstall the OS.
Not much on Reg Hacking to correct this and best anyway to have a Solid OS Install anyway.
If you do not have DDU download it
Create a Folder on the C: Dive called DDU and copy this file in this folder and then run as administrator and install it into C:\DDU
You may need this more than once so you may want save it else ware as well
Sorry for all the extra work to get this card to work on your Motherboard.
After following your instructions I formatted with CSM disabled and while the system seems slightly more stable I still inevitably crash within about 10mins of doing nothing but moving my mouse around and opening OS windows.
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/30 11:07:07
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decidence
bcavnaugh
This shows as it should, so your card is being seen at X16.
Now why the OS cannot see it might be because you installed the OS with CSM Enabled.
Start your OS normally as you did before (Disconnect your Network and or Turn Off your Wireless Modem)
Once in the OS From Device Manager
Uninstall All the NVIDIA Drivers and DO NOT Restart the computer YET.
Close the Uninstall Window and the Start DDU and have it restart the Computer in Safe Mode.
Do a Clean up and shut down the Computer.
Move the GPU back to Slot 2 and see if the OS will Boot, if not you may have to reinstall the OS.
Not much on Reg Hacking to correct this and best anyway to have a Solid OS Install anyway.
If you do not have DDU download it
Create a Folder on the C: Dive called DDU and copy this file in this folder and then run as administrator and install it into C:\DDU
You may need this more than once so you may want save it else ware as well
Sorry for all the extra work to get this card to work on your Motherboard.
After following your instructions I formatted with CSM disabled and while the system seems slightly more stable I still inevitably crash within about 10mins of doing nothing but moving my mouse around and opening OS windows.
What else is installed on the Computer? Are your Bios CPU and Memory set to Auto for testing. In the NVIDIA Control Panel Lower Left System Information show the Card is now at X16? Do you have any dump files in C:\Windows\LiveKernelReports\ or in C:\Windows\LiveKernelReports\WATCHDOG If so you can use BlueScreenView to read them and post the code like 121 or 124 or 141 and 117 Download BlueScreenView 64-bit (in Zip file)Create a Folder on the Root of the C: Driver and unzip the files and copy them to the Folder you created. This is my Laptop 
post edited by bcavnaugh - 2019/06/30 11:15:30
Attached Image(s)
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/30 11:24:59
(permalink)
bcavnaugh
decidence
bcavnaugh
This shows as it should, so your card is being seen at X16.
Now why the OS cannot see it might be because you installed the OS with CSM Enabled.
Start your OS normally as you did before (Disconnect your Network and or Turn Off your Wireless Modem)
Once in the OS From Device Manager
Uninstall All the NVIDIA Drivers and DO NOT Restart the computer YET.
Close the Uninstall Window and the Start DDU and have it restart the Computer in Safe Mode.
Do a Clean up and shut down the Computer.
Move the GPU back to Slot 2 and see if the OS will Boot, if not you may have to reinstall the OS.
Not much on Reg Hacking to correct this and best anyway to have a Solid OS Install anyway.
If you do not have DDU download it
Create a Folder on the C: Dive called DDU and copy this file in this folder and then run as administrator and install it into C:\DDU
You may need this more than once so you may want save it else ware as well
Sorry for all the extra work to get this card to work on your Motherboard.
After following your instructions I formatted with CSM disabled and while the system seems slightly more stable I still inevitably crash within about 10mins of doing nothing but moving my mouse around and opening OS windows.
What else is installed on the Computer?
Are your Bios CPU and Memory set to Auto for testing.
In the NVIDIA Control Panel Lower Left System Information show the Card is now at X16?
Do you have any dump files in C:\Windows\LiveKernelReports\ or in C:\Windows\LiveKernelReports\WATCHDOG
If so you can use to read them and post the code like 121 or 124 or 141 and 117
Create a Folder on the Root of the C: Driver and unzip the files and copy them to the Folder you created.
This is my Laptop
Nothing else installed then what comes with Windows 10. Tested BIOS with AUTO on CPU and Memory as well as just a simple XMP profile. 4 Crash Reports, Bug Check Code for all is "0x00000141". EDIT: Forgot to mention, yes it shows at x16 in System Info
post edited by decidence - 2019/06/30 11:30:50
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/30 13:21:00
(permalink)
0x00000141 is a Graphics Card Driver Issue, What Driver Version are you running?
Also did Windows Install the Driver or did you after you installed Windows.
One way to see is go into Programs and Features and see if you see NVIDIA Graphics Driver OR only NVIDIA PhysX Driver
If you only see the NVIDIA PhysX Driver then uninstall it and go to Device Manager and uninstall the NVIDAI Graphics Driver
You will need DDU to run and have the Computer restart in Safe Mode to clean up.
You need to be Off the Network to do this so have DDU and the Driver you want to run Download before you start
Driver 425.31 is a good one to install on the GTX 10xx Cards.
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/30 20:14:42
(permalink)
bcavnaugh
0x00000141 is a Graphics Card Driver Issue, What Driver Version are you running?
Also did Windows Install the Driver or did you after you installed Windows.
One way to see is go into Programs and Features and see if you see NVIDIA Graphics Driver OR only NVIDIA PhysX Driver
If you only see the NVIDIA PhysX Driver then uninstall it and go to Device Manager and uninstall the NVIDAI Graphics Driver
You will need DDU to run and have the Computer restart in Safe Mode to clean up.
You need to be Off the Network to do this so have DDU and the Driver you want to run Download before you start
Driver 425.31 is a good one to install on the GTX 10xx Cards.
Running the latest drivers, 430.86. I installed them myself after installing windows; I had my network disconnected like you instructed previously and then disabled Windows from downloading drivers.
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/06/30 22:10:28
(permalink)
decidence
bcavnaugh
0x00000141 is a Graphics Card Driver Issue, What Driver Version are you running?
Also did Windows Install the Driver or did you after you installed Windows.
One way to see is go into Programs and Features and see if you see NVIDIA Graphics Driver OR only NVIDIA PhysX Driver
If you only see the NVIDIA PhysX Driver then uninstall it and go to Device Manager and uninstall the NVIDAI Graphics Driver
You will need DDU to run and have the Computer restart in Safe Mode to clean up.
You need to be Off the Network to do this so have DDU and the Driver you want to run Download before you start
Driver 425.31 is a good one to install on the GTX 10xx Cards.
Running the latest drivers, 430.86.
I installed them myself after installing windows; I had my network disconnected like you instructed previously and then disabled Windows from downloading drivers.
Set you Graphics Card in the NVIDIA Control Panel to Debug Mode and see how it runs. How Old was this "EVGA 1080 Ti SC Black Edition" Graphics Card?
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/02 17:57:55
(permalink)
bcavnaugh
decidence
bcavnaugh
0x00000141 is a Graphics Card Driver Issue, What Driver Version are you running?
Also did Windows Install the Driver or did you after you installed Windows.
One way to see is go into Programs and Features and see if you see NVIDIA Graphics Driver OR only NVIDIA PhysX Driver
If you only see the NVIDIA PhysX Driver then uninstall it and go to Device Manager and uninstall the NVIDAI Graphics Driver
You will need DDU to run and have the Computer restart in Safe Mode to clean up.
You need to be Off the Network to do this so have DDU and the Driver you want to run Download before you start
Driver 425.31 is a good one to install on the GTX 10xx Cards.
Running the latest drivers, 430.86.
I installed them myself after installing windows; I had my network disconnected like you instructed previously and then disabled Windows from downloading drivers.
Set you Graphics Card in the NVIDIA Control Panel to Debug Mode and see how it runs.
How Old was this "EVGA 1080 Ti SC Black Edition" Graphics Card?
Both the GPU and Motherboard are almost 1YR old so I am hoping to figure out which one to RMA soon. Yesterday I tried running the card in Debug mode and it seemed to work well for several hours, so I took it out of debug mode and it continued to work fine the rest of the day yesterday. Before going to bed I put the PC into sleep mode, and today I found out it crashed with a Bug Check Code of "116" a couple hours after being put into sleep. I haven't been able to get the card working for more than a few moments in the x16 slot since then (more "141" errors) and currently running it in the x8 slot again since that's the only place it seems to be stable. I have no idea why it ran yesterday for the whole day in the x16 slot with no problems or why it works in my wife's x16 slot on her motherboard.
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/02 19:09:29
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"I have no idea why it ran yesterday for the whole day in the x16 slot with no problems or why it works in my wife's x16 slot on her motherboard." Tells me it is your Motherboard or Power Supply. "sleep mode" is really not needed. Just Power Off your computer when you are done for the Night or Day. You can leave the Power Switch on the Power Supply in the On Position. It is not like it was 20 years ago.
post edited by bcavnaugh - 2019/07/02 19:13:42
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tattude69
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/02 19:11:12
(permalink)
if it works in your wifes computer with no issues, What makes you think its the GPU?
I would put it back in your wife's computer and stress it,Use it. if no problems then its something with your computer if it screws up in your wife's computer then its GPU. or maybe try your wife's power supply with the 1080ti in your computer
Are you postive its seating right in pci 16 slot of your computer? I have had to loosen motherboard screws and adjust board when changing GPU's.
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tattude69
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/02 19:12:27
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bcavnaugh
"I have no idea why it ran yesterday for the whole day in the x16 slot with no problems or why it works in my wife's x16 slot on her motherboard."
Tells me it is your Motherboard or Power Supply.
"sleep mode" is really not needed. Just power Off your computer when you are done for the Night or Day.
It is not like it was 20 years ago.
Sleep mode causes nothing but issues and waste's electricty
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/02 19:14:56
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tattude69
bcavnaugh
"I have no idea why it ran yesterday for the whole day in the x16 slot with no problems or why it works in my wife's x16 slot on her motherboard."
Tells me it is your Motherboard or Power Supply.
"sleep mode" is really not needed. Just Power Off your computer when you are done for the Night or Day.
You can leave the Power Switch on the Power Supply in the On Position.
It is not like it was 20 years ago.
Sleep mode causes nothing but issues and waste's electricity
100% on the Issues, I see more here posted on the Forum over Sleep Issues than really any other issue.
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/02 20:13:55
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tattude69
if it works in your wifes computer with no issues, What makes you think its the GPU?
I would put it back in your wife's computer and stress it,Use it. if no problems then its something with your computer if it screws up in your wife's computer then its GPU. or maybe try your wife's power supply with the 1080ti in your computer
Are you postive its seating right in pci 16 slot of your computer? I have had to loosen motherboard screws and adjust board when changing GPU's.
I only tried it in my wife's PC for about 20mins and only idling so I considered it could have been coincidence; working well like it did for me yesterday. Motherboard is on a cardboard box right now, it was seated properly yesterday while it was working fine and that wouldn't have changed. It's been working fine in the x8 slot, Time Spy gave me almost the exact same score between x8 and x16.
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bcavnaugh
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/02 20:18:02
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Post the Links to your Time Spy Scores.
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/02 20:23:13
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bcavnaugh
The Crunchinator
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/02 20:25:12
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/03 18:44:48
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decidence
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Re: EVGA 1080Ti SC not working in PCI x16 slot
2019/07/05 00:13:52
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