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EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI

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acls86
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2017/07/27 15:53:42 (permalink)
Hello,
 
I have a trange behavior with my new FTW3.
The fist time I booted it up everything worked great (high resolution boot screen), had CMS disables in bios. So I installed Precision XOC to get the firmware update. The notification poped up, I pressed on update. I did not get any "successfully upgraded" notification or something like this.
Restarted my PC and could not see the boot screen, it just stays black till windows login screen pops up. As well the "GPU failure" LED on my asus board stays on.
I did a bios reset (that enabled CSM) and everything works normal, I can see the bootscreen (but in low resolution) and the "GPU failure" LED stays off.
Now if I disable CSM I have the same problems again, cant see the boot screen and the "GPU failure" LED stays on. It looks like the GOP/UEFI is currupt of something else, maybe the firmware upgrade failed in some way. I tried the slave bios, same behavior. 
 
Is there any way to do the firmeware update one more time?
 
Edit:
Ok, did some further investigations.
With full UEFI mode (CSM disabled) the FTW3 only refuses to show the bootscreen with displayport, hdmi and dvi works flawless.
So it looks like displayport is somehow broken if the cards runs with UEFI GOP vBios.
Tried different displayport cables and different monitors over displayport, all the same behavier. Only HDMI and DVI works with CSM disabled.
 
There are several thread around the net saying that its the boot priority or something like this inside the vbios and only modifications in there can fix it. 
post edited by acls86 - 2017/07/28 03:35:57

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    ty_ger07
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/27 15:57:29 (permalink)
    Turn the computer off.  Switch the BIOS selector switch on the card to the other position (whichever position was not being used).  Boot up the computer.  It should now boot normally.  Once booted normally, switch the BIOS selector switch on the card back to the position where it was not booting properly.  Then, try the firmware update again.

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    #2
    acls86
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/27 16:07:21 (permalink)
    As said, the bahavior is the same with both master and slave. How do I get the firmware update in precision XOC to pop up again? I think there is no way till a new update will be released.
     
    Anyway I found the troublemaker.. looks like the FTW3 don't like the resolution of my 38" ultrawide 24:10, 3840x1600.
    With CSM off I dont get the bootscreen with my ultrawide so I tried connecting my 1080p monitor and/or my 1440p monitor, both shows the bootscreen perfectly with cms off.
    So it looks like the gop of the ftw3 dont like this monitor.. acer xr382cqk.
    Maybe this could be fixed with a firmware update.
    post edited by acls86 - 2017/07/27 16:58:45
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    ty_ger07
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/27 16:20:35 (permalink)
    acls86
    As said, the bahavior is the same with both master and slave.



    Then it isn't a firmware issue.  A firmware update only updates whichever firmware is selected by the selection switch on the card.  If one firmware is not selected, it remains the same as it was.  How do you make a firmware update available?  First, the version of the firmware selected on your card needs to be different than whatever is the latest compatible firmware version. 

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    #4
    acls86
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/27 16:27:24 (permalink)
    Just checked, yes its the same version on both master and slave.
    Anyway the problem is that I cant go full uefi with disables CMS and this monitor acer xr382cqk.
    Boot screen dont show up and the "GPU failed" LED on my motherboard stays on if I disable CSM. Dont have this problem with onboard graphics and same monitor.
    post edited by acls86 - 2017/07/27 16:32:32
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    Sajin
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/27 16:31:33 (permalink)
    The firmware updates coming through xoc only update the cards MCU's. The vbios isn't updated through xoc. Time to contact tech support, ask them to send you the reflashing tool with the latest vbios so you can reflash your card.
    #6
    acls86
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/27 16:45:28 (permalink)
    Just registered my card and opened a support ticket, maybe there is hope.
    This kind of monitors are fairly new, maybe there is a general problem.
    Thanks so far guys.
    post edited by acls86 - 2017/07/27 16:58:11
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    acls86
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 03:11:56 (permalink)
    Ok, did some further investigations.
    With full UEFI mode (CSM disabled) the FTW3 only refuses to show the bootscreen with displayport, hdmi and dvi works flawless.
    So it looks like displayport is somehow broken if the cards runs with UEFI GOP vBios.
    Tried different displayport cables and different monitors over displayport, all the same behavier. Only HDMI and DVI works with CSM disabled.
     
    There are several thread around the net saying that its the boot priority or something like this inside the vbios and only modifications in there can fix it. 
    post edited by acls86 - 2017/07/28 03:16:09
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    bdary
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 10:27:03 (permalink)
    acls86
    Ok, did some further investigations.
    With full UEFI mode (CSM disabled) the FTW3 only refuses to show the bootscreen with displayport, hdmi and dvi works flawless.
    So it looks like displayport is somehow broken if the cards runs with UEFI GOP vBios.
    Tried different displayport cables and different monitors over displayport, all the same behavier. Only HDMI and DVI works with CSM disabled.
     
    There are several thread around the net saying that its the boot priority or something like this inside the vbios and only modifications in there can fix it


    What they mean by that (in bold) is when you have say one display connected to DVI and the other to DP, the DVI will take priority because that's the boot order.  DVI > HDMI > DP I believe is the order and can't be changed.  But this should only be an issue if your main display is connected to DP and you have another display connected to a different connector.
     
    Having a single display connected to DP with CSM disabled shouldn't be a problem seeing the boot screen.  I see mine everyday.


     
     
     
     
     
     
     
     
     
    #9
    acls86
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 10:34:04 (permalink)
    Just one display connected over displayport. 
    CSM enabled, legacy support = see bootscreen (in low resolution) can access bios
    CSM disabled, UEFI only = no signal on monitor, can't access bios, VGA Failure LED on mainboard stays lit - all this until windows 10 login screen pop ups
     
    Thats only with displayport, when I use the same monitor with HDMI, no issues at all. CSM disabled, full uefi, high resolution boot screen and bios
     
    I did not have these problems with my older 1080 and 980.
    post edited by acls86 - 2017/07/28 10:36:16
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    bdary
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 10:42:11 (permalink)
    Have you tried a different DP cable?  Sometimes they can be faulty.  Even brand new supplied with the display.
     
    Have you tried one of the other DP connectors on the GPU?


     
     
     
     
     
     
     
     
     
    #11
    acls86
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 10:46:28 (permalink)
    Yes tried three different displayport cables in different lengths. As well all three displayports. :(
    Tried internal intel GPU over displayport with CSM disabled, works flawless. It only bugs with the FTW3 over displayport.
     
    I mean even the motherboard says there is something wrong with the GPU with this "GPU failed LED" which only lits up with CSM disabled and connection over displayport.
     
    EVGA emailed me the newest vBios, flashed it. Still the same behavior.
    post edited by acls86 - 2017/07/28 10:50:22
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    bdary
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 10:53:08 (permalink)
    That's a bummer...  I don't suppose you know anyone you could test your display on with a different computer with DP?  If so, that could rule out a faulty DP connection on your display.
    NM.  You mentioned that once in Windows, it all works fine.


     
     
     
     
     
     
     
     
     
    #13
    acls86
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 10:55:47 (permalink)
    Well the display works great with the internal GPU and my old 980. Can't be the display.
    The problem occures only with the FTW3 and only over its displayports.
     
    Yes it works great when in windows. Its just the bootscreen that I can not see and the bios which I cannot access.
     
    The UEFI part of my FTW3 over displayport simply does not work.
    post edited by acls86 - 2017/07/28 10:58:41
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    bdary
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 11:00:07 (permalink)
    Might be time to start the RMA process for your GPU.  Maybe tech support will have an idea beyond everything you've already tried.  You may also want to link this thread for them to read through.


     
     
     
     
     
     
     
     
     
    #15
    acls86
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 12:00:01 (permalink)
    Ok, found something intressting. My Monitor Acer XR382CQK has the option to switch between Displayport 1.1 and 1.2
    Default is 1.2 and I never had problems with it. Now if I change to 1.1 the FTW3 works as intended in full UEFI mode with csm disabled connected over displayport.
    With 1.2 I get the blackscreen again.
    Its the only card that has this problem, my 980 and the internal intel gpu works flawless with my monitor set to displayport 1.2
     
    Would suck to RMA, its the first evga card since years with zero coil whine. :(
     
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    Sajin
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/28 13:10:56 (permalink)
    Check and make sure your dp cable is vesa certified. I'd recommend picking up a vesa certified cable if your dp cable isn't vesa certified. 
     
    Recommend vesa certified cable... https://www.accellcables....port-version-1-2-cable
    #17
    acls86
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/29 07:27:47 (permalink)
    I tested around 8 different cables in price ranges from 10€ to 50€. Its all the same.
    Every other card, onboard intel, gtx 980, and now a 1050 ti from a friend, they all work as they should with displayport and csm disables.
    Its just this FTW3. 
     
    Opened a ticket, waiting for EVGA to say something.
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    bdary
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/07/29 09:00:41 (permalink)
    Keep us posted on how things turn out if you would.  It will be interesting to hear what the problem turns out to be...


     
     
     
     
     
     
     
     
     
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    deezknuts
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/08/18 11:56:13 (permalink)
    I have the same problem with my FE 1080Ti.  Cannot boot to Win10 with displayport.  Tried swapping w/ a VESA certified cable (Amazon Basics DP to DP cable) and still no go.  Tried a different monitor, and no go.  Will boot if connected via HDMI OR if I unplug the monitor, let it boot blindly and then power on the monitor.   Is this a vbios thing?   I have an Asus Rampage III Formula MB (I know it's old) with the latest bios.
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    AngelGraves13
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/08/18 12:03:20 (permalink)
    Seems like a OS and BIOS issue, not a GPU issue.
     
    Set to UEFI only, disable CSM. Boot drive should read Windows Boot Manager and not the name of the drive, so it can load it in secure space. This may require a fresh format to get working, but this is the preferred way to use UEFI motherboards.
     
    I had similar issues until I formatted and installed Windows 10 fresh on UEFI only. Now it works great and boots even faster.
    post edited by AngelGraves13 - 2017/08/18 12:05:32
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    deezknuts
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/08/18 14:39:03 (permalink)
    Unfortunately, I don't have a UEFI motherboard.  It has the old school BIOS 
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    Quad5Ny
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2017/08/18 15:07:41 (permalink)
    acls86
    Ok, found something intressting. My Monitor Acer XR382CQK has the option to switch between Displayport 1.1 and 1.2
    Default is 1.2 and I never had problems with it. Now if I change to 1.1 the FTW3 works as intended in full UEFI mode with csm disabled connected over displayport.
    With 1.2 I get the blackscreen again.
    Its the only card that has this problem, my 980 and the internal intel gpu works flawless with my monitor set to displayport 1.2
     
    Would suck to RMA, its the first evga card since years with zero coil whine. :(



    It's possible the GOP EFI module needs to be patched.
     
    Download this http://www.entechtaiwan.com/util/moninfo.shtm and do the following:
    1. Launch the utility Report button at the bottom.
    2. Click on the OK button when the Monitor Report window pops open
    3. Save the dump
     
    Do the above twice, Once for DP1.1 and once for DP1.2.  After you have both send the EDID's to EVGA.
     
    I'm not saying EVGA has the source code for the GOP module or even the correct people to fix it, but it's worth a try.
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    shwamper
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2018/06/28 02:29:55 (permalink)
    Can't believe I found this thread. I have the exact same monitor and a 1080ti SC2 same issues with the screen not showing the bios. What did you end up doing to either fix this or workaround it?
    #24
    squall-leonhart
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    Re: EVGA 1080 TI FTW3 - broken GOP EFI Bios? Can't disable CSM in board UEFI 2018/06/28 11:31:31 (permalink)
    The fix is to run the nvidia UEFI firmware update

    CPU:Intel Xeon x5690 @ 4.2Ghz, Mainboard:Asus Rampage III Extreme, Memory:48GB Corsair Vengeance LP 1600
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    Monitor:BenQ G2400WD, BenQ BL2211, Sound:Creative XFI Titanium Fatal1ty Pro
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