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Helpful ReplyComputer just shuts down and reboots 2080ti or psu?

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koolisdon2006
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Re: Computer just shuts down and reboots 2080ti or psu? 2018/12/29 15:14:37 (permalink)
Ok thanks. So if it runs in debug mode it most likely will be the power supply?
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bcavnaugh
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Re: Computer just shuts down and reboots 2080ti or psu? 2018/12/29 15:16:57 (permalink)
koolisdon2006
Ok thanks. So if it runs in debug mode it most likely will be the power supply?

Or the Card.

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compddd
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Re: Computer just shuts down and reboots 2080ti or psu? 2018/12/29 17:04:10 (permalink)
My friend is having this problem with his new 2080 Ti Black, when he tries to game after a few mins the computer will reboot and say Asus motherboard prevented surge PSU something or other message. His 1080 Ti works fine. His PSU is a Seasonic Platinum 660. No OCing on anything and no add in cards. Any ideas?

CPU: CORE I7-4790K // MB: ASUS Z97-AR // GFX: EVGA RTX 2080 TI BLACK EDITION GAMING
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darklyspectre
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Re: Computer just shuts down and reboots 2080ti or psu? 2018/12/29 17:07:59 (permalink)
sounds somewhat like what is happening with my current 2080 Ti. start game. in my case it just black screens and fans go on max until I reboot my PC. no matter what overclock settings
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compddd
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Re: Computer just shuts down and reboots 2080ti or psu? 2018/12/29 17:09:02 (permalink)
What kind of PSU do you have?

CPU: CORE I7-4790K // MB: ASUS Z97-AR // GFX: EVGA RTX 2080 TI BLACK EDITION GAMING
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techmasterjoe
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Re: Computer just shuts down and reboots 2080ti or psu? 2018/12/29 19:28:13 (permalink)
I had this problem so i investigated
I put a few current loops on my 12v rails on my system (was a corsair SFX 600w think it's platinum rated)
CH1 for 2080 TI XC2 Ultra
CH2 for 24 pin mobo 12v
CH3 for 12V CPU
stock clocked 8700k
all defaults (asrock Z370 itx with newest bios)
was seeing Very short bursts under 25ms to around 645watts 12v draw in GPU tests around 280w in CPU test(probably switching spikes, time spy extreme)
my guess is that itx system was getting hit with around 730watts gaming cpu + gpu under load
after seeing this i picked up a DG-77 + 1000W evga + 9900k + Taichi Ultimate + 16gb of kingston 3600mhz with tight timings (a 2nd kit of what i had for 32gb total)
I put my 1080 TI back in my ITX system with some 3200mhz ram and going to sell it for apx 1,200 witch i think is a steal but hey.
 
after all that I designed a gpu power filter board and now waiting for it to arrive
just a simple RLC board with 40Amps of surge suppression and some chokes to take the load off the psu
as a hardware engineer I must say if you use a PSU anywhere near it's load rating replace it every 3 years please.. ( or 8 years from mfg date if not used at all) alu caps have gotten better and more powerful but all things age.... I tend to keep psu's a very long time (10 years plus) but i rebuild them i still have my old Ultra X3 2000w from my 8 way sli GTX 295 days. after rebuilding it last year it meets 80+ gold standers and i have tested it with a 2400watt dummy load (sorry the i7 960 and 3 295 are long gone but i still have 1 295 on my wall but non op i call it the nvidia VHS card )
the psu has mods (12v is now 18v) and removed the 3.3 and 5v rails I use it to power my lipo charger for my custom e-bike (75mph)

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koolisdon2006
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Re: Computer just shuts down and reboots 2080ti or psu? 2018/12/29 19:56:01 (permalink) ☄ Helpfulby Cool GTX 2019/08/15 06:28:24
Thanks all!!! Installed a brand new psu and so far all problems are solved. Will test harder for the next few hours between gaming and benchmarking. Thanks again for everyone that has made an attempt to help! Appreciate it all!
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Sajin
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Re: Computer just shuts down and reboots 2080ti or psu? 2018/12/30 00:59:40 (permalink)

#38
tineras
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/02/10 17:54:32 (permalink)
hamsterzagard
Happened to me 2 weeks ago. PC shut down and then reboot when gaming. Running 2 separate PCIe cable to power the GPU fixed it, was using a branching cable



Thank you! I stumbled upon this while desperately searching for a solution to my random reboots and this did the trick. I made a post about it on the NVidia forums and referenced your message in case other were having the same issue. (/r/nvidia/comments/apb5w7/this_one_simple_trick_fixed_my_2080_tirelated/)
 
Apparently, changing from multi-rail to single-rail in the PSU options would have solved the problem for me as well. (imgur[DOT]com/a/IKGsNES)
post edited by tineras - 2019/02/10 18:35:14

Intel 9900k (stock)
EVGA GeForce RTX 2080 Ti XC ULTRA (stock)
Maximus Hero XI
Corsair HX1000i
G.Skill TridentZ 32GB (4 x 8GB) (PC4 25600, 3200MHz)
#39
chrisdglong
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/02/12 23:05:29 (permalink)
Almost always the PSU. Random restarts with no error, my mind ALWAYS goes to PSU. 


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dekar-ga
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/04/15 06:24:20 (permalink)
I know the thread is a bit old, but I wanted to share what fixed my 2080 Ti that was having this problem.  The single 8pin PCIe modular cable coming from the PSU was not enough.  The one I had split one modular connection into two 8pin PCIe.  I found I needed to run a modular cable for each 8pin PCIe plug on the card.  I don't know if it is a fault in the cables that came with the power supply or if the 2080 just takes that much power.  My PSU is a 850W Corsair (HX850i).
 
Edit:
I should read more. This had already been posted, but more confirmation that it works I suppose.
post edited by dekar-ga - 2019/04/15 06:30:47
#41
Hoggle
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/04/15 08:12:43 (permalink)
Sajin
Swapping the psu out with a brand new one will help you narrow down the issue. 850w is plenty. This problem could be coming from the card itself, overheating hardware, or even an unstable oc.


Normally Sajin I agree with you but not all PSU are built the same. 850W is the total power draw of all the rails but that doesn’t mean it’s getting enough power on the rails for the graphics card. Thermaltake should make a good PSU but it could be drawing to much power for it. It could be a new power supply would fix it or maybe just using another cable since sometimes people use the same lead for both plugs.

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Re: Computer just shuts down and reboots 2080ti or psu? 2019/04/16 18:36:54 (permalink)
Just wanted to chime in:
 
 
TL, DR: System crash black-screen reboot, replaced PSU, A-OK since then.
 
I'd bought a 2080 TI FTW3 ULTRA < 30 days ago, was running a 1080 TI prior.
 
Z97 Sabertooth Mark 1
Cooler Master V850 (~3 years old)
I7-5775c
16GB 2400mhz DDR3
 
 
Had a similar issue where (no issues previously with the 1080TI running OC at 2100), where the system would suddenly black-screen reboot and return the message:
 
"ASUS Anti-Surge was triggered to protect system from an unstable power supply."
 
Note, this also did NOT happen when I did NOT OC the 2080 TI, and would only happen in a few games: SOTTR and BFV.
 
I tried turning the feature off, system then just crashed and rebooted without displaying that message.
Tried checking the cables, connections, DDU driver re-install... nothing...
Had also tried using two separated PCIE 6+2 PIN cables instead of the single split cable that I was using before.
 
 
 
Ended up buying an EVGA 850 Plat and have been fine since (turned surge-protection back on also).
 
 
Kind regards!
#43
bill1024
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/04/16 20:16:57 (permalink)
I had some random restarts. Overclocked 3930k, 1080ti 2 HD 2SSD, 2 AIO coolers and several fans.
Upgraded to an EVGA 850w gold PSU. New PSU, so not sure what was the issue
Would get random reboots when running GPU folding and CPU BIONC tasks at 100% load
Went to turn off the PSU and felt the wire from the wall to the PSU was very hot.
Thing is I was lazy and did not replace the PSU supply cord from the PSU to the wall, just used the old one that was there.
The old one was 18ga wire, the new cord was 16ga. Replaced the cord and all was well again.
 
I ended buying several 10ft 14ga HP server cords and replaced every system with a 850w or higher with new 14ga cords.
Anything with 650w got 16ga cords. All the 18ga cords I had went into the trash can.
Have a couple extra 14ga on hand just in case.

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bret0213
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/08/08 17:55:01 (permalink)
This is an old thread, but I have the same issue with my 2080ti black edition.
 
My setup is 7700k, ASUS z270i, 2080ti Blk, 32gb corsair 3200mhz, Nvme 970 pro, Nvme WD black, Silverstone sfx700w Lian-li Riser.
 
 
The only solution that I found to fix the problem is to decrease the power limit to 90% and set max frames to display at 144hz. The GPU runs at 1790-1890 during gaming sessions with 90% power limit. Same clock at 100% PL before crashing, but doesn't happen has frequent has overclock. Increasing the voltage to 100% and power limit to 112% with +100mhz and +600 memory shows stability running at 2050mhz and can run benchmarks fine. Has soon has I enter a live video game though it will reboot randomly, last longer when the frames are restricted but still happens. Only get kernal 41 (I believe, whatever kernel is lost of power), nothing else.
 
I have RMA the PSU and then replaced it with a Silverstone sfx-l 800w, but had the same problem.
 
These are all the other trouble shooting have done with no success: tried different wall sockets, used two PCIE PSU cables instead of a splitter. tried different gauge psu cables. Reinstalled windows. clean install drivers. underclock cpu. increase voltage to cpu. decrease voltage to cpu.tried a couple different risers cables. ran multiple memory test, swapped memory slots, swapped memory for 16gb running at 2133mhz, removed nvme and used a sata drive, swapped MB, double check temperatures and increase fan curve.
 
I am waiting for a corsair 750w psu to try the different rail. My power drawl seems to be good for the size of PSU (cards max watts is 234-250w non overclock, 284w with some spikes to 300w at overclock, the rest is around 234w) and I am limited in a SFF build I have. The card seems like a silicon lottery because of the boost speed its getting with a power restriction, I really don't want to go through the RMA process, but don't know what else to do. Can anyone think of anything else? The only other thing I can think of before RMA is taking it a part and putting thermal pads on the vrms and memory and replacing paste, but won't that void my warranty? Sensors don't get above 71C overclocked but maybe something else is heating up and causing a voltage issue... idk
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/08/08 21:29:00 (permalink)
bret0213
This is an old thread, but I have the same issue with my 2080ti black edition.
 
My setup is 7700k, ASUS z270i, 2080ti Blk, 32gb corsair 3200mhz, Nvme 970 pro, Nvme WD black, Silverstone sfx700w Lian-li Riser.
 
 
The only solution that I found to fix the problem is to decrease the power limit to 90% and set max frames to display at 144hz. The GPU runs at 1790-1890 during gaming sessions with 90% power limit. Same clock at 100% PL before crashing, but doesn't happen has frequent has overclock. Increasing the voltage to 100% and power limit to 112% with +100mhz and +600 memory shows stability running at 2050mhz and can run benchmarks fine. Has soon has I enter a live video game though it will reboot randomly, last longer when the frames are restricted but still happens. Only get kernal 41 (I believe, whatever kernel is lost of power), nothing else.
 
I have RMA the PSU and then replaced it with a Silverstone sfx-l 800w, but had the same problem.
 
These are all the other trouble shooting have done with no success: tried different wall sockets, used two PCIE PSU cables instead of a splitter. tried different gauge psu cables. Reinstalled windows. clean install drivers. underclock cpu. increase voltage to cpu. decrease voltage to cpu.tried a couple different risers cables. ran multiple memory test, swapped memory slots, swapped memory for 16gb running at 2133mhz, removed nvme and used a sata drive, swapped MB, double check temperatures and increase fan curve.
 
I am waiting for a corsair 750w psu to try the different rail. My power drawl seems to be good for the size of PSU (cards max watts is 234-250w non overclock, 284w with some spikes to 300w at overclock, the rest is around 234w) and I am limited in a SFF build I have. The card seems like a silicon lottery because of the boost speed its getting with a power restriction, I really don't want to go through the RMA process, but don't know what else to do. Can anyone think of anything else? The only other thing I can think of before RMA is taking it a part and putting thermal pads on the vrms and memory and replacing paste, but won't that void my warranty? Sensors don't get above 71C overclocked but maybe something else is heating up and causing a voltage issue... idk



One of the indicators of random restarts or shutdowns are either unstable OCs, high temps and or faulty PSU.  Anyone of those are possible.  Since you're in a tight environment of a case, I'd guess it could be temps.  Maybe not when you see it but when the GPU spikes in load, the temps could also spike with it before you know it.  Try with the side panels off the case when testing again.  In general, this series likes to run toasty.  They need that cool fresh air.
 
Also, don't change the PSU cables.  Only use the ones that came with PSU.
 
 
 

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bret0213
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/08/09 06:50:28 (permalink)
GTXJackBauer
bret0213
This is an old thread, but I have the same issue with my 2080ti black edition.
 
My setup is 7700k, ASUS z270i, 2080ti Blk, 32gb corsair 3200mhz, Nvme 970 pro, Nvme WD black, Silverstone sfx700w Lian-li Riser.
 
 
The only solution that I found to fix the problem is to decrease the power limit to 90% and set max frames to display at 144hz. The GPU runs at 1790-1890 during gaming sessions with 90% power limit. Same clock at 100% PL before crashing, but doesn't happen has frequent has overclock. Increasing the voltage to 100% and power limit to 112% with +100mhz and +600 memory shows stability running at 2050mhz and can run benchmarks fine. Has soon has I enter a live video game though it will reboot randomly, last longer when the frames are restricted but still happens. Only get kernal 41 (I believe, whatever kernel is lost of power), nothing else.
 
I have RMA the PSU and then replaced it with a Silverstone sfx-l 800w, but had the same problem.
 
These are all the other trouble shooting have done with no success: tried different wall sockets, used two PCIE PSU cables instead of a splitter. tried different gauge psu cables. Reinstalled windows. clean install drivers. underclock cpu. increase voltage to cpu. decrease voltage to cpu.tried a couple different risers cables. ran multiple memory test, swapped memory slots, swapped memory for 16gb running at 2133mhz, removed nvme and used a sata drive, swapped MB, double check temperatures and increase fan curve.
 
I am waiting for a corsair 750w psu to try the different rail. My power drawl seems to be good for the size of PSU (cards max watts is 234-250w non overclock, 284w with some spikes to 300w at overclock, the rest is around 234w) and I am limited in a SFF build I have. The card seems like a silicon lottery because of the boost speed its getting with a power restriction, I really don't want to go through the RMA process, but don't know what else to do. Can anyone think of anything else? The only other thing I can think of before RMA is taking it a part and putting thermal pads on the vrms and memory and replacing paste, but won't that void my warranty? Sensors don't get above 71C overclocked but maybe something else is heating up and causing a voltage issue... idk



One of the indicators of random restarts or shutdowns are either unstable OCs, high temps and or faulty PSU.  Anyone of those are possible.  Since you're in a tight environment of a case, I'd guess it could be temps.  Maybe not when you see it but when the GPU spikes in load, the temps could also spike with it before you know it.  Try with the side panels off the case when testing again.  In general, this series likes to run toasty.  They need that cool fresh air.
 
Also, don't change the PSU cables.  Only use the ones that came with PSU.
 
 
 


This is going to be repetitive from last comment, bear with me. I was going off all those indicators has well. Originally stated happens with no OCs if frames are not limited in game. Temps are good 71C on GPU max under heavy load and 74C max on CPU stress test (gaming is 62-63C), I confirmed temps with a infrared thermometer, although limited to what the laser can reach, I understand temps can spike, but I would be very surprised if it above 84C on GPU and 100C on CPU without a recording of it or seeing it on the thermometer. Now has far has temp control, I could see something on the GPU hitting higher temps that the sensor isn't picking up on a vrm or memory chip, again that was stated. I have had 3 different PSU units on it and can replicate the same problem. Last thing I can think power supply related is maybe the Silverstone rail or a touch over-current protector. Should have the Corsair PSU in a couple days. I have used the original cables that came with the PSU, I don't understand everyone's fear of using different PSU cables, has long has you have the correct Pin layout its no problem. I am using the same gauge wire has the original PSU cables but saves me a ton for room not having the extra length that I don't need. Either way, I tried different gauge wires incase it was a form factor limit.
post edited by bret0213 - 2019/08/09 06:54:25
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bret0213
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/08/09 08:25:51 (permalink)
Well the PSU just came in shortly after my last post. These are initial results but it looks like it might have been the Silverstone rail. I don't think it was anyone particular PSU from Silverstone due to having used 3 of them. 2 at sfx-700g and one sfx-l-800t. Again this is preliminary, have only tested for about an hour but usually reboots would happen within first 5 minutes.
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R3P01
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/08/15 06:17:20 (permalink)
bret0213
Well the PSU just came in shortly after my last post. These are initial results but it looks like it might have been the Silverstone rail. I don't think it was anyone particular PSU from Silverstone due to having used 3 of them. 2 at sfx-700g and one sfx-l-800t. Again this is preliminary, have only tested for about an hour but usually reboots would happen within first 5 minutes.




Test it for a few days. EVGA told me my 1660ti issue was the 12v rail as well. I replaced my PSU and have now RMA 2 cards, 3-4 days later my new RMA card started losing video signal again and crapping out. I have another RMA card OTW now to be delivered Tuesday.
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bret0213
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/08/17 16:37:22 (permalink)
R3P01
bret0213
Well the PSU just came in shortly after my last post. These are initial results but it looks like it might have been the Silverstone rail. I don't think it was anyone particular PSU from Silverstone due to having used 3 of them. 2 at sfx-700g and one sfx-l-800t. Again this is preliminary, have only tested for about an hour but usually reboots would happen within first 5 minutes.




Test it for a few days. EVGA told me my 1660ti issue was the 12v rail as well. I replaced my PSU and have now RMA 2 cards, 3-4 days later my new RMA card started losing video signal again and crapping out. I have another RMA card OTW now to be delivered Tuesday.


The Corsair PSU solved it all. My conclusion is something is wrong with Silverstone's rail, considering the three different Silverstone PSUs that I tried. Surprising, Silverstone is known for their quality and I don't think anything was wrong with any of the PSU per say, just can't handle these power hungry cards that NVIDIA is coming out with.
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Re: Computer just shuts down and reboots 2080ti or psu? 2019/08/17 16:50:23 (permalink)
Glad you got it sorted out

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Re: Computer just shuts down and reboots 2080ti or psu? 2019/08/17 19:40:55 (permalink)
bret0213
 
The Corsair PSU solved it all. My conclusion is something is wrong with Silverstone's rail, considering the three different Silverstone PSUs that I tried. Surprising, Silverstone is known for their quality and I don't think anything was wrong with any of the PSU per say, just can't handle these power hungry cards that NVIDIA is coming out with.






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Re: Computer just shuts down and reboots 2080ti or psu? 2020/11/21 20:00:47 (permalink)
I just realized I never updated this forum. It was the evga 2080ti black that was faulty. Ended up blowing the riser cable and mobo with it. Was drawling to much power from the PCIE slot. Its possible that the silverstone sfx models just had better safetly parameters versus the corsair sf750....
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Re: Computer just shuts down and reboots 2080ti or psu? 2020/11/22 07:32:59 (permalink)
I have a story about 2080ti and sudden reboots too ;)
I had this issue for some time and I never figured out whats going on. I tried different drivers, tried to check psu and gpu, I didn't tried to swap psu though because I don't have spare one and I have relatively new one.
 
One day PC went to reboot again, but also I heard BEEP in the kitchen. I went there to check whats going on and on my way noticed that my router is rebooted too. And beep was from AC that also "rebooted". That is how I figured out that my issue is caused by my power source and not my PC ;)
All reboots was under load (so it looked like some issue with psu or gpu) and monitor wasn't turned off because I believe capacitors were able to last long enough. But once I had "reboot" while my pc was idle (browser load) - I lost monitor, router - but PC "survived" :)
 

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