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Both of my 970 SC not seeing past 3.5gb of Vram

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misiak
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 10:57:06 (permalink)
vorko
misiak
Also I don't know why everybody is talking about 3,5GB when Nai's benchmark clearly states that first  significant drop (3x slower) occurs from chunk 25 what is from >3.2GB. So not 3,5GB but problem starts with 3,2GB!




Pretty sure that's because no one is running it headless and the ~300 MB is taken by OS


Thanks for explanation, this make sense. It is possible to run that software in headless mode ?
 
Edit: But why there is no drop when testing for 980?!
post edited by misiak - 2015/01/27 10:59:17
WhiteGreeD
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 10:57:17 (permalink)
ok then now i want  back my money so i should  go  to nvidia or evga ;p ?? 
      me FTW hahahha 
   
post edited by WhiteGreeD - 2015/01/27 13:19:24
misiak
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 10:58:28 (permalink)
bcavnaugh
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Taken from overclock.net. 



 
What tool or software is this?


It's Nai's benchmark.
bcavnaugh
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 11:30:32 (permalink)
misiak
bcavnaugh
JFoul
 
 
Taken from overclock.net. 



 
What tool or software is this?


It's Nai's benchmark.


OK, now where can you download it?
From: http://www.guru3d.com/news-story/does-the-geforce-gtx-970-have-a-memory-allocation-bug.html
 You can download the test to try it yourself, we placed it here (local guru3d mirror).
For the missing MSVCR110.dll file goto Visual C++ Redistributable for Visual Studio 2012 Update 4 download page
https://www.microsoft.com/en-us/download/confirmation.aspx?id=30679
 
post edited by bcavnaugh - 2015/01/27 11:41:58

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vorko
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 11:31:26 (permalink)
You shouldn't. It doesn't show what most people think it shows. 
the_real_maverick
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 13:40:58 (permalink)
 


OK, now where can you download it?
From: http://www.guru3d.com/news-story/does-the-geforce-gtx-970-have-a-memory-allocation-bug.html
 You can download the test to try it yourself, we placed it here (local guru3d mirror).
For the missing MSVCR110.dll file goto Visual C++ Redistributable for Visual Studio 2012 Update 4 download page
https://www.microsoft.com/en-us/download/confirmation.aspx?id=30679
 




Glad that Guru got behind the issue and looked at it more in-depth.  What I got from the article overall was quoted:
 
"Nvidia messed up badly here .. no doubt about it. The ROP/L2 cache count was goofed up and slipped through the mazes and ended up in their reviewers guides and spec sheets, and really ... they should have called this a 3.5 GB card with an extra layer of L3 cache memory or something. Right now Nvidia is in full damage control, however I will stick to my recommendations, the GeForce GTX 970 is still a card we like very much in the up-to 2560x1440 (WHQD) domain, but it probably should have been called a 3.5 GB product with an added 512MB L3 cache.
 
To answer my own title question, does Nvidia have a memory allocation bug ? Nope, this all was done per design, Nvidia however failed to communicate this completely with the tech-media and thus in the end, the people that buy the product."
post edited by the_real_maverick - 2015/01/27 14:23:02

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misiak
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 14:11:17 (permalink)
vorko
You shouldn't. It doesn't show what most people think it shows. 


Shouldn't what ? What does it show ?
doc567
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 14:14:11 (permalink)
misiak
vorko
You shouldn't. It doesn't show what most people think it shows. 


Shouldn't what ? What does it show ?




 
 
It doesn't read the 0.5gb
 
Pcper vid explains.  Also what Nvidia has to say about the whole thing.
 
www.youtube.com/watch?v=b74MYv8ldXc
 
misiak
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 14:19:22 (permalink)
IMO it shows that the last 0.5GB memory is accessed very slow, this is the point, isn't it ? I don't know what to think, maybe time will show. I'm curios how this end, because we bought something which was clearly not advertised. And it does not matter it was misunderstanding between devs and PR. I don't believe it personally.
WhiteGreeD
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 14:50:05 (permalink)
i dont care i want me money back or can back me **** graphic or send me 980 and true is that its not even 3.5 its 3.2 so sad
post edited by WhiteGreeD - 2015/01/27 14:52:33
RainStryke
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 15:26:52 (permalink)
From what I've read, it looks like they are going to need to figure out a better way to utilize that .5GB of partitioned RAM and dedicate it to another process so video games can't utilize it. They might be coming up with some kind of driver or BIOS fix that will basically make the card a 3.5GB card. If they do that, it shouldn't have issues because the games won't try to utilize the slower partition. So far, that's just speculation on what certain sites think need to be done.
 
As for the whole Nai's benchmark ordeal... It's not designed properly to actually test that partitioned RAM, where the test is usually failing. However, that benchmark is what revealed that there was a disconnect between some of the VRAM and promted Nvidia to reveal that they partitioned the .5GB of the RAM. Once further tests were done, it was revealed that the partitioned RAM is slower than the bulk of the 3.5GB VRAM on the card. Which is why games start to stutter once the partitioned RAM is accessed. 

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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 15:55:30 (permalink)
Can we take a second and imagine what it would do without the .5gb of cache/vram/partition that does run slower?

I overload with vram with Firestrike Ultra. I drop down to 8-10fps. Now, every real world case that pushes past 3.5gb has shown the Sutter and lag.. At 25-40 fps compared to 80-90fps.

That is a huge difference when going from a Flagship to a midrange gpu. For everyone that is in this ordeal, I hope they don't disable the .5gb and you'll regret it, instead of getting a stutter you will get unplayable.
the_Scarlet_one
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 15:55:30 (permalink)
Can we take a second and imagine what it would do without the .5gb of cache/vram/partition that does run slower?

I overload with vram with Firestrike Ultra. I drop down to 8-10fps. Now, every real world case that pushes past 3.5gb has shown the Sutter and lag.. At 25-40 fps compared to 80-90fps.

That is a huge difference when going from a Flagship to a midrange gpu. For everyone that is in this ordeal, I hope they don't disable the .5gb and you'll regret it, instead of getting a stutter you will get unplayable.
bcavnaugh
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 16:26:15 (permalink)
+1 Nice Double Take. Scarlet-Tech

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misiak
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 18:11:56 (permalink)
RainStryke
From what I've read, it looks like they are going to need to figure out a better way to utilize that .5GB of partitioned RAM and dedicate it to another process so video games can't utilize it. They might be coming up with some kind of driver or BIOS fix that will basically make the card a 3.5GB card. If they do that, it shouldn't have issues because the games won't try to utilize the slower partition. So far, that's just speculation on what certain sites think need to be done.
 
As for the whole Nai's benchmark ordeal... It's not designed properly to actually test that partitioned RAM, where the test is usually failing. However, that benchmark is what revealed that there was a disconnect between some of the VRAM and promted Nvidia to reveal that they partitioned the .5GB of the RAM. Once further tests were done, it was revealed that the partitioned RAM is slower than the bulk of the 3.5GB VRAM on the card. Which is why games start to stutter once the partitioned RAM is accessed. 


The question is if vram is accessed randomly or continuously... If it is random access then slow part can be filled with data even if application uses only 1GB vram and then it could be disaster. But I believe the 0.5GB part is only accessed if 3.5GB part is full.... Otherwise the slow partition has to be disabled.
post edited by misiak - 2015/01/27 18:14:50
looniam
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 19:00:38 (permalink)
about Nai's benchmark; it does show the segmentation (as a cuda api will) but is does not measure the bandwidth of the 0.5Gb section.
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fkrIII
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/27 22:02:01 (permalink)
this is the same thing as what they did with the gtx660ti it is handled by drivers. 
 
below are two articles that fully explain how this works
 
http://www.pcper.com/news/Graphics-Cards/NVIDIA-Responds-GTX-970-35GB-Memory-Issue
 
http://www.pcper.com/reviews/Graphics-Cards/NVIDIA-Discloses-Full-Memory-Structure-and-Limitations-GTX-970
 
yes you can access all 4 gigs at once (they work as two separate units at 3.5 and 0.5)
 
NVIDIA divided the memory into two pools, a 3.5GB pool which maps to seven of the DRAMs and a 0.5GB pool which maps to the eighth DRAM.  The larger, primary pool is given priority and is then accessed in the expected 1-2-3-4-5-6-7-1-2-3-4-5-6-7 pattern, with equal request rates on each crossbar port, so bandwidth is balanced and can be maximized.
 
For the other0.5g things like compressed textures that are not as time sensitive as other material require much less bandwidth and can be moved around to other memory locations with less performance penalty
 
the above is copy/pasted from the above articles but they seem to actually explain how this works and why the performance hit is only in the 3% range while gaming.
misiak
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 01:43:40 (permalink)
fkrIII
this is the same thing as what they did with the gtx660ti it is handled by drivers. 
 
below are two articles that fully explain how this works
 

 

 
yes you can access all 4 gigs at once (they work as two separate units at 3.5 and 0.5)
 
NVIDIA divided the memory into two pools, a 3.5GB pool which maps to seven of the DRAMs and a 0.5GB pool which maps to the eighth DRAM.  The larger, primary pool is given priority and is then accessed in the expected 1-2-3-4-5-6-7-1-2-3-4-5-6-7 pattern, with equal request rates on each crossbar port, so bandwidth is balanced and can be maximized.
 
For the other0.5g things like compressed textures that are not as time sensitive as other material require much less bandwidth and can be moved around to other memory locations with less performance penalty
 
the above is copy/pasted from the above articles but they seem to actually explain how this works and why the performance hit is only in the 3% range while gaming.


But how how the application heuristic knows that these are some compressed textures, not so important let's put it to this slow parturition :) No app is actually optimized for this and I doubt devs will do that just because od 970 :)  Application just see 4GB of memory. Let's see what nvidia make with the drivers, maybe they will disable it completely, but then they can't sell the card as 4GB.
fkrIII
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 09:03:01 (permalink)
i do not think that any application would be in charge of where to write on the ram,  this would be handled by your OS and then the drivers.
 
when I open the chrome browser this application writes to the RAM but it does decide where on the RAM to write.  this would be done by the OS and whatever hardware driver that is associated.
 
this would seem to be the same for games.  you load up a game it talks to the OS who sends to the appropriate hardware and the hardware drivers assign instructions to the correct area.  this also makes sense when you read the articles since the card is prioritized to use the first 3.5GDDR first then to open up the last 0.5GDDR if needed.  at that point since the drivers or OS would know the call order and how often used the memory is it should be able to control traffic of RAM calls pretty efficiently.  This is evidenced by only a 3% loss in performance.
 
The easiest way for me to understand or how I would solve this issue would be to make sure that really compressed data was sent to that last 0.5 GDDR.  since compressed data will be more dependent on CPU/GPU strength than GDDR bandwidth that should resolve mmmost if not all of the issue
misiak
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 09:21:00 (permalink)
Nvidia is trying actually to optimize drivers to improve the memory management of the card so it must have something with drivers. 3% is nice, but it's PR from Nvidia. We need to know real test with applications demanding more than 3.5GB of ram. Then we can check if there any frame drops as soon as this threshold is reached to confirm if there is issue or not.
WhiteGreeD
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 09:55:13 (permalink)
so now all think they will fix it ??
rly rly i should buy amd card like always now im unhappy first grafic from nvidia and fail amd 0 fail if any will back graphic and they give back money pm here thank you or pm prvi
fkrIII
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 10:10:13 (permalink)
well I think we already have that info out there
 
here is 970 sli @4k setup and they say that it passes the fcat tests.
 
http://www.guru3d.com/articles_pages/geforce_gtx_970_sli_review,8.html
 
here is some updated info also
 
Hey,
First, I want you to know that I'm not just a mod, I work for NVIDIA in Santa Clara.
I totally get why so many people are upset. We messed up some of the stats on the reviewer kit and we didn't properly explain the memory architecture. I realize a lot of you guys rely on product reviews to make purchase decisions and we let you down.
It sucks because we're really proud of this thing. The GTX970 is an amazing card and I genuinely believe it's the best card for the money that you can buy. We're working on a driver update that will tune what's allocated where in memory to further improve performance.
Having said that, I understand that this whole experience might have turned you off to the card. If you don't want the card anymore you should return it and get a refund or exchange. If you have any problems getting that done, let me know and I'll do my best to help.
--Peter
 
source:
 
http://www.pcper.com/news/Graphics-Cards/NVIDIA-Plans-Driver-Update-GTX-970-Memory-Issue-Help-Returns
 
 
fkrIII
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 10:24:03 (permalink)
I figured I should add this test done today by guru3d showing that this is really not an issue that renders this card unplayable
 
http://www.guru3d.com/news-story/middle-earth-shadow-of-mordor-geforce-gtx-970-vram-stress-test.html
 
the truth is unless you are playing at 4k you will be hard pressed to use 4gb of memory and the gtx970 even in sli is not really what you want at 4k.  a pair of r9 290x's would be better at 4k.
 
I agree that misstating a product is terrible and I have lost some faith in nvidia but the truth is this is still a great card and it never did and still does not have performance issues.
 
if we see some kind of fcat situation that effects me at 1440p then I will be upset but I just cannot find any place where that is occurring right now.  I cannot put the settings any higher than I already have them and have playable framerates.
 
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 10:36:04 (permalink)

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fkrIII
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 11:45:45 (permalink)
I just ran that firestrike extreme 4k test and I do not know what this is going to prove other than you get stuttering at less than 20 fps.
 
my score was a 2920 btw.
the_Scarlet_one
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 14:50:32 (permalink)
WhiteGreeD
so now all think they will fix it ??
rly rly i should buy amd card like always now im unhappy first grafic from nvidia and fail amd 0 fail if any will back graphic and they give back money pm here thank you or pm prvi


Go for it. Amd has had the same card out for 2 years, so have at it.
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 14:56:13 (permalink)
Who wants to play 4K buy R9 290x, who wants to play 2K buy 980, who wants to play 1080p buy 970. It's simple like that :)
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 14:58:12 (permalink)
still 290x is good and i can play on witcher 3 with any problem now cant ~~ so ye they got better option 
the_Scarlet_one
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 14:58:25 (permalink)
970 plays 2k very well, except for terrible ports like Shadows of Mordor that requests 6gb of vram for ultra.

980 can't even provide that.

970 does, and has been shown on this forum, use all 4gb of vram. Like I said on other threads, hypochondriac syndrome.

NVidia is working on a driver update now, so give it a few days and see what happens.
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Re: Both of my 970 SC not seeing past 3.5gb of Vram 2015/01/28 15:40:30 (permalink)
Well, it depends... For 2K 980 is better choice, I'm pretty sure you will not get FC4 - NVIDIA preset, everything on ULTRA with FSAA on 60fps. I use this settings now in HD and I have perfect silky game, 60fps stable in first tutorial mission. I did not test more yet. But my gpu load is around 80% so there is still a reserve. I'm completely satisfied with 970 for HD gaming. You can't get any better for that price. I also didn't encountered any obvious stuttering with all new games like FC4, Crew, AC:U. Perfectly stable 60fps everything ULTRA (no MSAA or TXAA, FSAA is good enough in my opinion). But still I'm waiting for that Firestrike Ultra to push the card to its limits :) But I agree, this is completely a crowd frenzy, psychosis as you said :)
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