EVGA_Lee
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:35:42
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thingol
EVGATech_LeeM
McAztec
thingol
EVGA_JacobF EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders
Good move. Now, silly question. Do we must update our profile and put the country code on the phone? Or will you get it from the "Country" field somehow? This might seems a stupid question, but I'm sure many haven't set the code (me the first). If the check process goes through reviewing the profile data, I wouldn't like to miss my chance for such a silly detail.
That's a very valid question and I'd like to know that as well. Usually the placeholder in the form field is a clue of the format to be used (e.g: +12 345 678 9000 or 345 678 9000 directly) but from what I can see there is none. I think I'll set mine with country code for the time being and change it back if needed. Better to have more details than too few I guess.
Since we're still working on adding this, I can ask our programming team to check on this.
Ask them to check for duplicated phones. Multiple accounts with the same personal and shipping phone can be suspicious:-D. If someone with many accounts set the same phone to all of them, he can check any checkout process from a single phone. It wouldn't make a big deal improvement the SMS confirmation. You will have to allow duplicates, but setting a threshold is something to consider.
Do you guys really think we don't check for this stuff?
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lciarlo
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:37:43
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so, if i had purchased multiple cards prior to october 11, am i still eligible to purchase up to two cards after october 11
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Sonikku13
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:40:02
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EVGA_JacobF
2. In order to get cards to gamers sooner, please go to the notify page at and keep only the top two cards selected that you would like to purchase, and remove the others.- On October 11th, 2021, the system will only lookup and send notifies based on your two oldest entries.
- Going forward, the queue system will only allow for two 30 Series notifies on the current lineup.
- EVGA strongly suggests to keep the FTW3 ULTRA or XC3 ULTRA models due to consistent supply compared to limited supply on K|NGP|N, HYDRO COPPER and HYBRID due to supply constraints.
- EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders.
If someone decides to keep more than two notifications, what happens to the ones that are older than the first two? Would like to know before some people get ideas of “keep them all, the timestamps will be saved.”
EVGA Associates Code: FZIRLZR4QBEK4WU
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kevinc313
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:41:36
(permalink)
EVGATech_LeeM
thingol
EVGATech_LeeM
McAztec
thingol
EVGA_JacobF EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders
Good move. Now, silly question. Do we must update our profile and put the country code on the phone? Or will you get it from the "Country" field somehow? This might seems a stupid question, but I'm sure many haven't set the code (me the first). If the check process goes through reviewing the profile data, I wouldn't like to miss my chance for such a silly detail.
That's a very valid question and I'd like to know that as well. Usually the placeholder in the form field is a clue of the format to be used (e.g: +12 345 678 9000 or 345 678 9000 directly) but from what I can see there is none. I think I'll set mine with country code for the time being and change it back if needed. Better to have more details than too few I guess.
Since we're still working on adding this, I can ask our programming team to check on this.
Ask them to check for duplicated phones. Multiple accounts with the same personal and shipping phone can be suspicious:-D. If someone with many accounts set the same phone to all of them, he can check any checkout process from a single phone. It wouldn't make a big deal improvement the SMS confirmation. You will have to allow duplicates, but setting a threshold is something to consider.
Do you guys really think we don't check for this stuff?
Yeah I would imagine that's a dead giveaway. But I'd also imagine the real pros use either an SMS service or just a bunch of actual burner phones. While I'm in an imagining mood.
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rodgerboles
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:42:21
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Thank you, Jacob. It’s a shame the hybrids are supply constrained, because that’s the card I really want. I appreciate the company’s willingness to limit buyers to two cards and it will meet my needs.
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Haisenbergg
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:43:30
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Thank you Jacob and EVGA, this is great news for us that are still waiting to buy their first 30 series GPU! :)
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EVGA_Lee
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:43:32
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lciarlo so, if i had purchased multiple cards prior to october 11, am i still eligible to purchase up to two cards after october 11
Sonikku13
EVGA_JacobF
2. In order to get cards to gamers sooner, please go to the notify page at and keep only the top two cards selected that you would like to purchase, and remove the others.
- On October 11th, 2021, the system will only lookup and send notifies based on your two oldest entries.
- Going forward, the queue system will only allow for two 30 Series notifies on the current lineup.
- EVGA strongly suggests to keep the FTW3 ULTRA or XC3 ULTRA models due to consistent supply compared to limited supply on K|NGP|N, HYDRO COPPER and HYBRID due to supply constraints.
- EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders.
If someone decides to keep more than two notifications, what happens to the ones that are older than the first two?
Would like to know before some people get ideas of “keep them all, the timestamps will be saved.”
I'm going to make a post clarifying this a little.
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soulcacher
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:44:29
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Thanks, Jacob. Is it safe to assume you'll never be making the FHR versions of the 3070/3080 again, so we should prioritize removing the KR versions of those cards?
post edited by soulcacher - 2021/10/05 14:47:05
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kevinc313
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:44:57
(permalink)
Sonikku13
EVGA_JacobF
2. In order to get cards to gamers sooner, please go to the notify page at and keep only the top two cards selected that you would like to purchase, and remove the others.
- On October 11th, 2021, the system will only lookup and send notifies based on your two oldest entries.
- Going forward, the queue system will only allow for two 30 Series notifies on the current lineup.
- EVGA strongly suggests to keep the FTW3 ULTRA or XC3 ULTRA models due to consistent supply compared to limited supply on K|NGP|N, HYDRO COPPER and HYBRID due to supply constraints.
- EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders.
If someone decides to keep more than two notifications, what happens to the ones that are older than the first two?
Would like to know before some people get ideas of “keep them all, the timestamps will be saved.”
Good point. From what it sounds like if you have old notifies that aren't being called, it will ignore newer ones that may come up and you'll get skipped.
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japelito
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:44:58
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If I don't have a US cellphone, but one from another country, will I still be able to do the checkout?
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95F16342A917400
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:46:02
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We have a say here: "Assumption is the mother of all mistakes". Since people here are taking this so seriously, I had to ask. :-)
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defensor
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:46:14
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Deleted pending Lee's post
post edited by defensor - 2021/10/05 14:57:49
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kevinc313
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:47:44
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soulcacher Thanks, Jacob. Is it safe to assume you'll never be making the FHR versions of the 3070/3080 again, so we should prioritize removing the KL cards?
You mean removing old KR cards? IMHO they might be making some legacy KR cards to satisfy contractual orders that are part number based, but those will never be available through the queue.
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EVGA_Lee
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:50:30
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soulcacher Thanks, Jacob. Is it safe to assume you'll never be making the FHR versions of the 3070/3080 again, so we should prioritize removing the KL cards?
That's something out of our control, so we can't give you an absolute answer on that. From where we sit today, you are more likely to get an LHR version (-KL) of those cards (3070/3080), so if you still need a card for gaming or other non-mining uses, then you'll want to keep your LHR notifies. If you no longer need a card for gaming, general usage, etc., and your hope is to get a card without LHR (-KR), then you can choose to keep -KR cards in your notify list. However, there's no guarantee that any non-LHR cards will be sold again.
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soulcacher
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:55:36
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EVGATech_LeeM
soulcacher Thanks, Jacob. Is it safe to assume you'll never be making the FHR versions of the 3070/3080 again, so we should prioritize removing the KL cards?
That's something out of our control, so we can't give you an absolute answer on that. From where we sit today, you are more likely to get an LHR version (-KL) of those cards (3070/3080), so if you still need a card for gaming or other non-mining uses, then you'll want to keep your LHR notifies. If you no longer need a card for gaming, general usage, etc., and your hope is to get a card without LHR (-KR), then you can choose to keep -KR cards in your notify list. However, there's no guarantee that any non-LHR cards will be sold again.
Thanks!
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Aonevm
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:57:22
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EVGA_JacobF
Everyone,
- EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders.
EVGA
and what about us without a mobile phone? only have landline ...
post edited by Aonevm - 2021/10/05 15:05:46
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stig142
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 14:58:17
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I am probably one of the very few people who didn't sign up the queue on the very first day since I was not aware, and would be actually beneficial to the change made yesterday. Today's new change is fair I will have to agree, and the 2 queue system should improve the situation, but IMO anyone who has already bought a card should be deprioritized for any queue with the same card model, for example, if one has bought 3080 from the queue any other 3080 queues should be deprioritized. This won't punish those who settle up for a lower-tier card which was the biggest complaint yesterday. Just my 2 cents
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DuleyBC
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:08:16
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Awesome news and a few notifies removed in my profile. I'm really glad that EVGA is reading our posts around here and trying to adapt the Q system to make everyone happy (or most of us).
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gary1221
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:09:25
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Outstanding Jacob! Have removed all but the 3070 Ti and 3080 ultra hybrid.I do own the Kingpin which is a outstanding card but really only need the 3080 performance and price.
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burnsyd17
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:10:01
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I realize this change is basically hot off the presses, assume you'll be updating the web site (for those who don't read the forums)?
BurnsyD17 ------------ B-stock GT-710 B-stock 3090 FTW3 Ultra (it's a wide range of wins...)
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evgaTTTT
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:11:45
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Aonevm and what about us without a mobile phone? only have landline ...
It's not 1921... Go buy a pre-paid mobile phone?
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lciarlo
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:12:31
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and when u recommend ultra card, does that mean u dont recommend gaming
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phroze
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:12:38
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Appreciate it Jacob. Good compromise. Thanks for listening.
Case: Lian Li O11 Dynamic XLMobo: Asrock X570 TaichiCPU: Ryzen 5900xGPU: EVGA RTX 3090 FTW3 UltraRAM: Crucial Ballistix OC to 3800 16 18 18 1:1PSU: EVGA SuperNova G2 1600wCooling: Custom hardline loop: optimus blocks, primochill stuff, lian li stuff, HW Labs 60mm radiators, custom stuff
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Iamjus10
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:14:11
(permalink)
EVGATech_LeeM
thingol
EVGATech_LeeM
McAztec
thingol
EVGA_JacobF EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders
Good move. Now, silly question. Do we must update our profile and put the country code on the phone? Or will you get it from the "Country" field somehow? This might seems a stupid question, but I'm sure many haven't set the code (me the first). If the check process goes through reviewing the profile data, I wouldn't like to miss my chance for such a silly detail.
That's a very valid question and I'd like to know that as well. Usually the placeholder in the form field is a clue of the format to be used (e.g: +12 345 678 9000 or 345 678 9000 directly) but from what I can see there is none. I think I'll set mine with country code for the time being and change it back if needed. Better to have more details than too few I guess.
Since we're still working on adding this, I can ask our programming team to check on this.
Ask them to check for duplicated phones. Multiple accounts with the same personal and shipping phone can be suspicious:-D. If someone with many accounts set the same phone to all of them, he can check any checkout process from a single phone. It wouldn't make a big deal improvement the SMS confirmation. You will have to allow duplicates, but setting a threshold is something to consider.
Do you guys really think we don't check for this stuff?
Yes.
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EVGA_Lee
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:17:15
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lciarlo im somewhat confused about these new changes. I hope someone can break them down better and explain, maybe with some random scenarios .
So, let's try this. Please remember that the queues are CLOSED as of right now. They will remain that way indefinitely until the queues catch up. This means that all queues are locked in place, as of right now. - From now (10/5) until Friday (10/8):
- We will continue processing notifications as normal through the rest of the week.
- If we sent out notifications for a card you would have been eligible for on Monday and you were excluded due to the new rules, we will include you in the notifications when we have stock again. No ETA, I don't have a list of cards that went out, and we cannot lookup your queue position to tell you if you would have received a card.
- From now (10/5) until Sunday (10/10, PDT time):
- Customers must review their notifications and decide which two cards they want to keep notifications to purchase.
- Remove all but the two card notifies you want to keep.
- If you leave more notifications than 2, then only your two oldest notifies will be recognized by the system.
- As Jacob noted, we strongly recommend to keep your XC3 ULTRA and FTW3 ULTRA notifications. These will be the card-types that we have the most stock available. If you want to guarantee yourself the opportunity to get at least one card (as much as can be reasonably expected), stick with one of these two types of models.
- Feel free to stay in a HYBRID, HYDRO COPPER, and/or K|NGP|N queue. However, we cannot guarantee future availability or enough quantity to make sure everyone gets one.
- Starting Monday (10/11 PDT):
- Our system will no longer recognize your third oldest and newer notifications as part of the notification queue.
- If you are able to purchase one of your oldest 2 notifications, your third oldest notification does not become your "new" second oldest notification. The system will simply exclude it from consideration. This is why it's best to make sure to remove all but two of your notifications; leave no room for error because you misread the timestamp on one.
Hopefully, that covers the immediate questions.
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hipstercat
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:17:30
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@Jacob @EVGATech_LeeM Clarification question on this: - On October 11th, 2021, the system will only lookup and send notifies based on your two oldest entries.
If the two oldest entries happen to be something like 10G-P5-3897-KR (FT3 ULTRA that you guys encourage to keep but it does not seem to even have a product page anymore, yet it is still a notify entry nevertheless), does that mean that you are effectively excluded from the new system starting on October 11? I am sure some people are keeping these is hope to get one of these original SKUs, is there any way EVGA team could let us know or just remove the notifies for products that will 100% no longer be available? No point to keep those notifies and give people false hope, right? Especially if the system is only going to look up those two oldest entries that are no longer manufactured?
post edited by hipstercat - 2021/10/05 15:24:15
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EVGA_Lee
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:18:22
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burnsyd17 I realize this change is basically hot off the presses, assume you'll be updating the web site (for those who don't read the forums)?
Yes. We're in the process of updating it.
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EVGA_Lee
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:21:45
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lciarlo and when u recommend ultra card, does that mean u dont recommend gaming
"Gaming" isn't a card-type. It's just part of the product name on nearly every one of our products.
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rzelek506
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:29:51
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@EVGATech_LeeM Thanks for the clarification, I appreciate it.
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AcenFR
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Re: Better Queue System, More Gamers to Get a Card!
2021/10/05 15:31:41
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10G-P5-3883-KR 10/1/2020 10G-P5-3881-KL 10/1/2020 Do I still have a hope for these cards with the new queue system ? Or should I prioritize others like the ti’s ? My ITX case only support XC3 and BLACK :( Should I change the KL to KR ? Says not recommended but if I can have it faster… :)
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