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Hot!13th/14th Gen Intel i9 Crashes

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LukeT32
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2024/04/18 06:10:37 (permalink)
Is anyone else starting to have major issues with there i9 CPUs? I have a launch 13900k that has always been slightly unstable as in crashes occasionally even with the EVGA 5.5 Ghz all core present. Over the last few weeks it's BSOD a few times but games are crashing multiple times a night. I reset the BIOS to defaults and experienced 4 Warzone crashes in 3 hours. With all the reports of 13th/14th i9 issues due to degredation I suspect my CPU has finally had enough. I started an RMA with Intel but hoping someone has some suggestions so my PC is at least usable. It sounds like the RMA process can take several weeks if they even approve it.

https://www.tomshardware....tel-cpus-also-affected

13900k on a Z690 Classified w/ 4090 FE
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    Cool GTX
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/18 08:01:11 (permalink)
    thanks for the link
     
    Your now using stock clocks & stock voltages?
     
    If this started after a Nvidia or Windows update - try going back to last know stable
     
    RAM - is it OC (XMP) voltage manually set to RAM Mfg settings?
     
    PSU?
     
    How stable is the power @ the wall? 
    Are you using a UPS with enough capacity for the load you pull?

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    #2
    LukeT32
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/18 09:53:13 (permalink)
    Cool GTX
    thanks for the link
     
    Your now using stock clocks & stock voltages?
     
    If this started after a Nvidia or Windows update - try going back to last know stable
     
    RAM - is it OC (XMP) voltage manually set to RAM Mfg settings?
     
    PSU?
     
    How stable is the power @ the wall? 
    Are you using a UPS with enough capacity for the load you pull?




    I reset to default settings. So whatever the classified runs out of the box on BIOS 2.12 is what it's at now. OTHER then setting XMP


    I had complete BSOD 04.14 when playing. Went into BIOS and reset to defaults. 04.16 installed latest Windows 11/Nvidia GPU drivers and restarted before I started playing games as normal. 
     
    RAM is set to XMP 1 profile, unsure if voltages are set properly. Not sure if I was using XMP 1 or 2 prior to the BIOS reset.
     
    I have a Corsair RM1000x PSU and using the below listed UPS. Purchased in Nov of 2022. My previous unit was only rated for 850 and would trip when doing benchmarks after the 13900k/4090 upgrade. No audible warnings/shut downs like with the old unit. Max draw I have seen was only when running 3D Mark Firestrike was 880ish watts on the display. I have not monitored it while just gaming.
     
    https://www.amazon.com/gp/product/B00429N19W/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
     
    I should also mention I am streaming at the same time etc. After all the resets to defaults/updates only the game is crashing repeatedly, not a full system crash. Previous is was a 50/50 shot if a full BSOD or just a game crash. FE 4090 is running at default clocks as well.
     
    Thanks for helping.

    13900k on a Z690 Classified w/ 4090 FE
    #3
    B0baganoosh
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/18 11:06:33 (permalink)
    what memory do you have?
     
    As per the stability issues, the suggestions out there are to put power limits in place in the BIOS (defaults are 4095W). With 13900k, they're suggesting 253W limit. You shouldn't have to do that though, and even intel's own testing they published didn't do that. I'm more inclined to think that the default V/F curves from intel are too high. They'll probably end up putting out another new micro-code to the motherboard manufacturers, which you won't get on an EVGA motherboard anyway because they're done supporting motherboards with stability updates. That said, if a CPU has already become unstable due to over-voltages (and over-power damage), it's not going to be fixed by reducing the power later as the damage is done.

    6Q6CPFHPBPCU691 is a discount code anyone can use.
     
    i9 13900k - EVGA Z690 Classy - Nvidia RTX 4090 FE - G.Skill 32GB DDR5-6000  - WD SN850 2TB NVMe Gen4 - Be Quiet! Straight Power 12 1200W - Be Quiet! Dark Base 900 Pro. MO-RA3 420 Pro. Dark Palimpsest MODS RIGS post for build notes.
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    LukeT32
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/18 12:34:09 (permalink)
    B0baganoosh
    what memory do you have?
     
    As per the stability issues, the suggestions out there are to put power limits in place in the BIOS (defaults are 4095W). With 13900k, they're suggesting 253W limit. You shouldn't have to do that though, and even intel's own testing they published didn't do that. I'm more inclined to think that the default V/F curves from intel are too high. They'll probably end up putting out another new micro-code to the motherboard manufacturers, which you won't get on an EVGA motherboard anyway because they're done supporting motherboards with stability updates. That said, if a CPU has already become unstable due to over-voltages (and over-power damage), it's not going to be fixed by reducing the power later as the damage is done.




    Correct. I feel like RMA of the CPU is the only real hope at this point and monitor the voltages more closely since EVGA won't be pushing out whatever fix Intel comes up with in the future.
     
    I put a set of this G.Skill set in when I first built the system in Oct 2022. I picked up another set in Feb 2023. So I have 64gb total.
     
    https://www.newegg.com/g-...1?Item=N82E16820374351

    13900k on a Z690 Classified w/ 4090 FE
    #5
    B0baganoosh
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/18 12:42:39 (permalink)
    4 DIMMs running at 6000 on the z690 is pretty likely to be unstable. You could try dropping it to 4800 just to see if it helps at all. I don't remember the exact numbers as it's been a minute, but I remember a lot of people having a seriously hard time getting 4 DIMMs to run faster than the intel spec on the z690 boards. The z790 was better, but still a crapshoot. I don't know why it would get worse with time unless the CPU's IMC is degrading, but it could be worth a try. Edit: well, I suppose Windows corruption could be getting worse if it's been unstable memory the whole time. You should do an "sfc /scannow".
    post edited by B0baganoosh - 2024/04/18 12:44:21

    6Q6CPFHPBPCU691 is a discount code anyone can use.
     
    i9 13900k - EVGA Z690 Classy - Nvidia RTX 4090 FE - G.Skill 32GB DDR5-6000  - WD SN850 2TB NVMe Gen4 - Be Quiet! Straight Power 12 1200W - Be Quiet! Dark Base 900 Pro. MO-RA3 420 Pro. Dark Palimpsest MODS RIGS post for build notes.
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    bdary
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/18 13:39:03 (permalink)
    Since your issue's began not long after doubling your Memory, I would start there.  Go back to the 32GB of Ram you had from the start. After you remove the newly added Ram, disable XMP and do some testing.  If all is good, go back to XMP 1 for further testing.  Take it from there and see how things run.


     
     
     
     
     
     
     
     
     
    #7
    Sajin
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/18 14:55:01 (permalink)
    No problems here with 13900k on z690 dark kingpin at default settings running 5600mhz memory for one year and three months.
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    LukeT32
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/18 17:53:54 (permalink)
    bdary
    Since your issue's began not long after doubling your Memory, I would start there.  Go back to the 32GB of Ram you had from the start. After you remove the newly added Ram, disable XMP and do some testing.  If all is good, go back to XMP 1 for further testing.  Take it from there and see how things run.


    The ram was upgraded over a year ago.

    13900k on a Z690 Classified w/ 4090 FE
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    bdary
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/18 22:17:09 (permalink)
    LukeT32
    bdary
    Since your issue's began not long after doubling your Memory, I would start there.  Go back to the 32GB of Ram you had from the start. After you remove the newly added Ram, disable XMP and do some testing.  If all is good, go back to XMP 1 for further testing.  Take it from there and see how things run.


    The ram was upgraded over a year ago.

    Yeah, I saw Feb and was thinking this past Feb. Didn't catch it being 2023.  I would still cut the ram in half though to troubleshoot.


     
     
     
     
     
     
     
     
     
    #10
    Cool GTX
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/20 11:38:21 (permalink)
    Nvidia blames Intel for GPU VRAM errors, tells GeForce gamers experiencing 13th or 14th Gen CPU instability to contact Intel support
    (excerpt)
    Nvidia's latest 552.12 driver patch notes reveal that the GPU manufacturer is aware of stability issues plaguing many Raptor Lake and Raptor Lake Refresh gamers. Nvidia specifies that users experiencing crashes with a 13th or 14th Gen CPU should consult Intel for their troubles.
    Specifically, Nvidia's patch notes state that if 13th/14th Gen CPU owners are experiencing "...stability issues/out of video memory error messages/crash to desktop while the game is compiling shaders..." to consult two sites consisting of an Intel community page and a tutorial from Rad Game Tools on how to reduce CPU power limits to Intel's default specifications.
     
    The community page Nvidia sites is a support page by Intel employee Thomas Hannaford. His post affirms that Intel is aware of reports that 13th and 14th Gen chips are experiencing instability in certain workloads. He requests users reach out to Intel customer support for assistance if needed.

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    LukeT32
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/21 07:57:24 (permalink)
    XMP enabled, default motherboard settings and setting all cores to 5.4 Ghz is stable.

    13900k on a Z690 Classified w/ 4090 FE
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    Cool GTX
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/21 15:13:32 (permalink)
    I recommend that for best stability if your going to use XMP - that you set RAM voltage manually - set it to the RAM Mfg's tested settings - as seen on the sticker on the side of the RAM
     
    Many times if the XMP Voltage setting  in the MB's BIOS is left in "Auto voltage"- the result is lower than that specified for XMP stability by the RAM Mfg

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    LukeT32
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/22 06:16:53 (permalink)
    Cool GTX
    Nvidia blames Intel for GPU VRAM errors, tells GeForce gamers experiencing 13th or 14th Gen CPU instability to contact Intel support
    (excerpt)
    Nvidia's latest 552.12 driver patch notes reveal that the GPU manufacturer is aware of stability issues plaguing many Raptor Lake and Raptor Lake Refresh gamers. Nvidia specifies that users experiencing crashes with a 13th or 14th Gen CPU should consult Intel for their troubles.
    Specifically, Nvidia's patch notes state that if 13th/14th Gen CPU owners are experiencing "...stability issues/out of video memory error messages/crash to desktop while the game is compiling shaders..." to consult two sites consisting of an Intel community page and a tutorial from Rad Game Tools on how to reduce CPU power limits to Intel's default specifications.
     
    The community page Nvidia sites is a support page by Intel employee Thomas Hannaford. His post affirms that Intel is aware of reports that 13th and 14th Gen chips are experiencing instability in certain workloads. He requests users reach out to Intel customer support for assistance if needed.



    Well Intel just approved an RMA.... Surprisingly Intel approved an RMA after 2 emails.



    13900k on a Z690 Classified w/ 4090 FE
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    Cool GTX
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    Re: 13th/14th Gen Intel i9 Crashes 2024/04/22 09:09:17 (permalink)
    LukeT32
    Cool GTX
    Nvidia blames Intel for GPU VRAM errors, tells GeForce gamers experiencing 13th or 14th Gen CPU instability to contact Intel support
    (excerpt)
    Nvidia's latest 552.12 driver patch notes reveal that the GPU manufacturer is aware of stability issues plaguing many Raptor Lake and Raptor Lake Refresh gamers. Nvidia specifies that users experiencing crashes with a 13th or 14th Gen CPU should consult Intel for their troubles.
    Specifically, Nvidia's patch notes state that if 13th/14th Gen CPU owners are experiencing "...stability issues/out of video memory error messages/crash to desktop while the game is compiling shaders..." to consult two sites consisting of an Intel community page and a tutorial from Rad Game Tools on how to reduce CPU power limits to Intel's default specifications.
     
    The community page Nvidia sites is a support page by Intel employee Thomas Hannaford. His post affirms that Intel is aware of reports that 13th and 14th Gen chips are experiencing instability in certain workloads. He requests users reach out to Intel customer support for assistance if needed.



    Well Intel just approved an RMA.... Surprisingly Intel approved an RMA after 2 emails.






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