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Hot!1080ti SC BLACK Crashes games! Completely unstable at stock!

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Draug_Racalo_Morlindele
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2020/02/25 06:33:42 (permalink)
I bought this card second hand and it seems, from some reading, that these cards are actual trash and are typically unstable out of the box? I can't play any game for more than 15 mins before it crashes. I had some success running in debug on Ark: Survival Evolved (20ish mins with no crash), but this is a bit ridiculous? I'm even happy to RMA but I bought it off ebay so I have no documentation prior to my purchase. My other concern is it seems to be a common issue, so even if I RMA, I'll just get another bum card. 

ANY suggestions would be appreciated. 
 
Specs: 
ASUS Z390-i
16GB Corsair Vengeance Pro 3200
8700k (OC 5.1GHZ)
EVGA 1080ti SC Black Edition w/HK IV block (MAX temp 43C) (Runs at 1440p)

 
edit by Cool GTX Fix photo insert
post edited by Cool GTX - 2020/02/25 11:31:38
#1

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    Cool GTX
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/25 08:03:08 (permalink)
    Set your PC to stock settings before testing the Newly acquired GPU
     
    Did you run DDU to remove & reinstall Nvidia driver ?  Which Nvidia driver(s) have you tried ?
     
    Are you using any OC software for the GPU ?
     
    Second hand warranty will be determined by When the card Originally Shipped from EVGA & the last two "Alpha" of the serial number (Suffixes)
     
     Use the receipt from eBay
     
    EVGA Warranty
    (excerpt)

    Transferable Limited Warranty (Second-Hand Purchasers)

    Subject to the terms and conditions of this Limited Warranty, the Transferable Limited Warranty is available to second-hand purchasers with a valid proof of purchase of the transaction between the current owner and the previous owner.* The limited warranty on any Product which was originally shipped from EVGA or an Authorized Reseller as a demo or prize is not transferable to second-hand purchasers and is not covered by the Transferable Limited Warranty.
    Products shipped from EVGA as warranty replacements will be subject to this warranty so long as the original product was shipped from EVGA on or after July 1, 2011.
    The length of the Transferable Limited Warranty is determined by Product according to the suffix associated with each Product's identification number as set forth below and will be measured beginning from Product's original date of shipment from EVGA or an Authorized Reseller:
    • 3 Year Transferable Limited Warranty Product Suffixes: -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -KR, -K1, -K2, -K3, -K4, -K5, -KB, -KA, -KF, -KM
    • 2 Year Transferable Limited Warranty Product Suffixes: -LA, -LE, -LR, -L1, -LX, -T1, -T2, -TR, -TX
    Products described by the following suffixes are not covered by the Transferable Limited Warranty: -B1, -BR, -BX, -DR, -RX, -RB
    *For more warranty information about original and second-hand purchases, please see our FAQ here.
     
     
    Original and Secondhand Warranty FAQ

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    #2
    Draug_Racalo_Morlindele
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/25 09:18:26 (permalink)
    Set your PC to stock settings before testing the Newly acquired GPU - Reset to stock
     
    Did you run DDU to remove & reinstall Nvidia driver ?  Which Nvidia driver(s) have you tried? - Was on latest driver; typically use GeForce as I have had no issues on my ASUS card; Just completed DDU and nvidia reinstalled itself. I am currently on 432.00 (GeForce says so).
     
    Are you using any OC software for the GPU? - Was using EVGA w/e it is and left at stock, then started underclocking, tried messing with the settings to get stable and was unsuccessful (prior to this) and uninstalled that to use AfterBurner and performed the same tweaks with the same results. 
     
    EDIT #1: Ark crashed with lost d3d device within 10 mins. Updating to latest driver with GeForce
    post edited by Draug_Racalo_Morlindele - 2020/02/25 09:30:32
    #3
    coolmistry
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/25 09:40:50 (permalink)
    The latest Nvidia Driver 442.19 is the problem cause crash on my GTAV after tens mins but other games are good running! Just GTAV and 3Dmark crash on my PC! So I have to wait for next new WHQL soon but have you try install early than 442.19 WHQL?
    I can remember this driver 441.87 - WHQL is good no crash!!
    Maybe your can try this driver to test 
    EDIT > I have not try 432.00 yet!!!


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    #4
    aka_STEVE_b
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/25 11:08:46 (permalink)
    ...and did you put the water block on yourself ? ... or did it come that way?
    Someone could have borked up the job -always will cause instability. 
     
    & you will need the original fan/ cover shroud to do a warranty.   ( unless they can now charge an extra fee for missing items ? )
     
    I would definitely contact support on phone to get answers & help determining your best options.
     

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    #5
    Cool GTX
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/25 11:32:06 (permalink)
    fixed your photo
     


    RTX Project EVGA X99 FTWK-5930K,EVGA2080Ti EVGA-1200P2  Nibbler EVGA X99 3-GPU Water Loop 1600P2  AIO Folding  1080Ti FTW3 Hybrid, 1200P
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    #6
    Draug_Racalo_Morlindele
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/25 13:20:49 (permalink)
    aka_STEVE_b
    ...and did you put the water block on yourself ? ... or did it come that way?
    Someone could have borked up the job -always will cause instability. 
     
    & you will need the original fan/ cover shroud to do a warranty.   ( unless they can now charge an extra fee for missing items ? )
     
    I would definitely contact support on phone to get answers & help determining your best options.
     


    I got the card sans cooler and installed the block myself; I suppose I could have borked it, but I don't believe, at this time, that I did. 
    Cool GTX
    fixed your photo
     



    Thank you very much!
    coolmistry
    The latest Nvidia Driver 442.19 is the problem cause crash on my GTAV after tens mins but other games are good running! Just GTAV and 3Dmark crash on my PC! So I have to wait for next new WHQL soon but have you try install early than 442.19 WHQL?
    I can remember this driver 441.87 - WHQL is good no crash!!
    Maybe your can try this driver to test 
    EDIT > I have not try 432.00 yet!!!




    I have installed 44.187 now and I guess will work my way back until, hopefully, one isn't a turd? (26.21.14.4187 Driver Version)
    #7
    coolmistry
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/25 13:37:50 (permalink)
    Yup Can you see the last 5 numbers 26.21.14.4187  = 441.87 WHQL 


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    Draug_Racalo_Morlindele
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/25 19:21:38 (permalink)
    I've tested down to 440.97, all the same. GPU crash at 5 mins while playing Ark. Incredible. 
    #9
    HeavyHemi
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/25 21:15:38 (permalink)
    Draug_Racalo_Morlindele
    I've tested down to 440.97, all the same. GPU crash at 5 mins while playing Ark. Incredible. 


    You already confirmed the GPU is unstable and artifacting and is more stable reducing clocks. This is 95% level the GPU is bad. The other 5% is the PSU not supplying enough power under load.
    So, your options are to figure out how to get it replaced. The last thing you could try, if you have not already, is to reinstall your block and make sure you have full coverage on the die. I have seen that exactly once, were a poor TIM application showed good temps but because of a void in the TIM, the GPU was failing under load.

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    #10
    coolmistry
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/26 00:49:24 (permalink)
    Draug_Racalo_Morlindele
    I've tested down to 440.97, all the same. GPU crash at 5 mins while playing Ark. Incredible. 


    +1 What Heavhemi saying above! Have you check your thermal pasta is any good full cover of thermal pasta on GPU or dry. Try cleaning up and fresh pasta to test! 
     
     
    I think you got that Ark is problem with Nvidia Driver. Saw Nvidia Forum so Nvidia Team will put first list problem for Ark for next WHQL! (I can't find to show you from NVIDIA forum) sorry!
     
     
     
     
     


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    coolmistry
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/02/27 07:36:03 (permalink)
    Draug_Racalo_Morlindele
    I've tested down to 440.97, all the same. GPU crash at 5 mins while playing Ark. Incredible. 


    Here new driver to 442.50 WHQL that fix for Ark and others. Hope you can try this New driver! Good luck


    Windows 10 Home 64bits v1909
    i7 8086k @ 5225MHz delidded || EVGA Z370 Classifieds K || 2 x EVGA GTX 1080 Classified  || 16 gb Dominator Platinum DDR3 3200mhz XMP || 500gb Samsung 970 EVO plus NVMe || 256gb Samsung 970 EVO NVMe M.2 (3 x SSD and 1xHHD) || Killer Wireless AC1550 || EVGA CLC 280 Cooler || EVGA Supernova 1000w G2 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse || EVGA DG 77 case || Acer Predator Z35 35" 160Hz G-Sync v2 Pro || Logitech Z906 5.1 system sounds  SPDIF || Kaspersky Internet Security 
    #12
    kyesniper
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/03/08 07:37:42 (permalink)
    Funny, I'm having the exact same issue. I found reducing my power target to 90% in afterburner and locking the voltage so it doesn't go above 950mv brings it back to stable. At these settings, my card won't boost past 1772mhz, but at least it's stable. I bought this card second hand a couple weeks ago and I'm worried EVGA may not be very helpful in helping me resolve this issue. Let me know if reducing the power target helped at all. It's pretty unacceptable in my opinion to be shipping cards as pricey as these that are so prone to failure. I believe it has something to do with the Micron memory on board or faulty VRM's. All my temps are completely fine as well.
    #13
    Cool GTX
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    Re: 1080ti SC BLACK Crashes games! Completely unstable at stock! 2020/03/08 10:44:54 (permalink)
    @ kyesniper
     
    your post has been released from filter, sorry for the delay in it posting

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