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only one fan spins

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jake.grear
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2015/01/31 16:33:36 (permalink)
Hey guys,

Maybe somebody can shed some light on my issue. Built a new pc last week. All was good until today. The gpu appears to now be overheating. While gaming the screen went blank and the PC shut down.

Just noticed while investigating, only one fan (closest to display ports) is spinning and under load it's spinning at what sounds like 100%. I have no control over it in precision x as well. While HWmonitor says it temp is only 45c

Specs:
Asrock z97 extreme9
gtx 980 ftw acx 2.0
i7 4790k
h100i
32gb 2400ddr3
hdd and ssd

This is not normal, correct?
post edited by jake.grear - 2015/01/31 17:08:14
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    the_Scarlet_one
    formerly Scarlet-tech
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    Re: only one fan spins 2015/01/31 17:15:24 (permalink)
    Make sure nothing is stuck in the fan that is not spinning. I have seen a few people mention this, but it has been very seldom. This may be a bios or fan related issue specifically.

    Check the wires first, and if the fan is moving freely, you may want to set up an RMA so that it doesn't die on you.


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    #2
    jake.grear
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    Re: only one fan spins 2015/01/31 17:23:05 (permalink)
    Reseated the gpu. Tried different pci slots. It spins freely. Updated my mobo bios. All to no avail. Frustrating :/
    #3
    the_Scarlet_one
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    Re: only one fan spins 2015/01/31 17:28:47 (permalink)
    Just to avoid further frustration, I suggest an RMA.


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    Squall_Rinoa86
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    Re: only one fan spins 2015/01/31 17:48:50 (permalink)
    Scarlet-Tech
    Just to avoid further frustration, I suggest an RMA.


    RMA or return if your still in the return window. Not everything is properly put together in assembly lines. There's always a few lemons.




    PSU: EVGA SuperNOVA 1300 G2
    My Affiliate Code: AN1FW0VMG6
    #5
    the_Scarlet_one
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    Re: only one fan spins 2015/01/31 17:50:13 (permalink)
    Just don't try to make lemonade with the gpu.... O.o


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    jake.grear
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    Re: only one fan spins 2015/01/31 19:42:56 (permalink)
    Thanks guys.

    Once it revs up to full speed gaming. Only way to get it to turn fan speed back down is a PC restart.
    #7
    the_Scarlet_one
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    Re: only one fan spins 2015/01/31 19:50:22 (permalink)
    Quick question, I know you mentioned the use of Precision X. Do you have any other software, like AI suite from ASUS to control fans?

    If so, make sure you close them.

    This should Not affect your fans separately, as they are bot wired into the same controller, but just in case.


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    jake.grear
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    Re: only one fan spins 2015/01/31 19:51:29 (permalink)
    No I do not.
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    the_Scarlet_one
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    Re: only one fan spins 2015/01/31 19:58:56 (permalink)
    OK. Definitely RMA it. They can slap a different cooler on it and throw it into the bstock pile, and get you up and running.


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