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Hot!XC3 Ultra... hard shutting down PC - Tripping PSU ?

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loveordie
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2020/11/20 06:03:35 (permalink)
When playing Cold war zombies my computer will random hard shutdown then boot back up after a few seconds, 1st I thought it was due to overheating but i've ruled that out, should I RMA this card as my 1080Ti never had this issue, I'm running a ROG 1200W PSU load voltage says under 750w when gaming, any ideas?
post edited by loveordie - 2020/11/24 07:02:36

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    Sajin
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/20 07:54:58 (permalink)
    How old is your psu?

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
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    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/20 08:00:53 (permalink)
    Sajin
    How old is your psu?


    1 year

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    Sajin
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/20 08:04:53 (permalink)
    Only things you can try would be to...
     
    #1 Try a psu that is confirmed to work.... https://forums.evga.com/We-need-to-have-a-thread-of-what-PSU-people-have-and-RTX-3080-or-3090-and-is-WORKING-m3118557.aspx
     
    #2 Try the card in another system. Friends rig or pc shop.
     
    #3 RMA card.

    Want to save 5 to 10% on your next EVGA purchase? Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it.
     

     
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    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/20 08:32:35 (permalink)
    Well the ASUS Thor 1200w is on the list, currently testing it using debug mode to see if it helps but not really sure if it would be related to that, as it doesn't do it all the time its random it can play 3 hours fine and other times it might crap out in a hour or two.

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    bsather
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/20 10:57:10 (permalink)
    If not PSU, set memory to auto or default if on XMP in bios and make sure motherboard bios and Windows are up to date.
    post edited by bsather - 2020/11/20 11:13:16

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    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/22 07:50:34 (permalink)
    Seems to be my PSU or the GPU tripping something out on it, I really don't think a 1200W unit would be that poor.

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    frauss
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/22 08:05:11 (permalink)
    Could check how much it draws from pcie connector on motherboard with z GPU There are some power issues on several cards
    I opened a topic indicating what I found. I wanted to find out if you have the same problem as me.To me it goes only in protection, if this protection did not extract it could break everything
    https://forums.evga.com/m..aspx?m=3153168&fp=2
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    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/23 01:18:33 (permalink)
    frauss
    Could check how much it draws from pcie connector on motherboard with z GPU There are some power issues on several cards
    I opened a topic indicating what I found. I wanted to find out if you have the same problem as me.To me it goes only in protection, if this protection did not extract it could break everything
    https://forums.evga.com/m..aspx?m=3153168&fp=2



    Can you explain more and also post a screenshot of your GPUz? I have swapped to a coolermaster 1300W PSU to test I moved my system over to run on this unit as it supports both single and multi rail so running it in single rail, will let you know how it goes over the week/weekend.
     

    post edited by loveordie - 2020/11/23 02:29:25

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    claytonma
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/23 01:43:56 (permalink)
    I have this issue as well but only in CoD Cold War and never in other games. Cold War has tons of problems on the PC right now so it’s hard to determine if it’s hardware-related.
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    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/23 02:27:14 (permalink)
    claytonma
    I have this issue as well but only in CoD Cold War and never in other games. Cold War has tons of problems on the PC right now so it’s hard to determine if it’s hardware-related.



    I can definitely say its hardware related even know Cold War has its problems your system should never hard shutdown, I was also getting crashes before the hard shutdowns so far both have gone away by hooking the GPU up to another PSU.

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    frauss
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/23 02:34:35 (permalink)
    loveordie
    frauss
    Could check how much it draws from pcie connector on motherboard with z GPU There are some power issues on several cards
    I opened a topic indicating what I found. I wanted to find out if you have the same problem as me.To me it goes only in protection, if this protection did not extract it could break everything
    https://forums.evga.com/m..aspx?m=3153168&fp=2



    Can you explain more and also post a screenshot of your GPUz? I have swapped to a coolermaster 1300W PSU to test I moved my system over to run on this unit as it supports both single and multi rail so running it in single rail, will let you know how it goes over the week/weekend.
     



    Pcie slot power I almost to the limit. the limit is 67w

    I don't see the number in the first line, it didn't come in the screenshot, but if it's under 300 you have the same problem as me.
    post edited by frauss - 2020/11/23 02:43:06
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    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/23 03:40:49 (permalink)
    frauss
    loveordie
    frauss
    Could check how much it draws from pcie connector on motherboard with z GPU There are some power issues on several cards
    I opened a topic indicating what I found. I wanted to find out if you have the same problem as me.To me it goes only in protection, if this protection did not extract it could break everything
    https://forums.evga.com/m..aspx?m=3153168&fp=2



    Can you explain more and also post a screenshot of your GPUz? I have swapped to a coolermaster 1300W PSU to test I moved my system over to run on this unit as it supports both single and multi rail so running it in single rail, will let you know how it goes over the week/weekend.
     



    Pcie slot power I almost to the limit. the limit is 67w

    I don't see the number in the first line, it didn't come in the screenshot, but if it's under 300 you have the same problem as me.



    High seems to be like 260-270w

    post edited by loveordie - 2020/11/23 03:49:34

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    TheHyperMatrix
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/23 19:26:19 (permalink)
    loveordie
    When playing Cold war zombies my computer will random hard shutdown then boot back up after a few seconds, 1st I thought it was due to overheating but i've ruled that out, should I RMA this card as my 1080Ti never had this issue, I'm running a ROG 1200W PSU load voltage says under 750w when gaming, any ideas?




    Any overclocking on your card or is it just stock?  I've had a lot of hard crashes and system reboots when OC was unstable.  Also something that didn't happen with my Pascal Titan X.  That would just give me a driver crash and the game would close.  But with my 3090 (Asus ROG Strix.  Sold yesterday) it would just crash and reboot the whole PC.  Weirdest thing.  But it would never happen if there was no OC.  So I know it was related to that.  Memory OC on the card affects it too.  Try running the card full stock if you aren't already and see if the same thing happens.  Next, check your ram.  When I installed my 3090, my system didn't want to play nice with the CPU/RAM settings I'd been running for 2 years.  I had to go and change my timings and OC settings on my cpu/ram because I'd get random full reboots.  I'm on a 1500W PSU so no issues with that either.  It's an Ampere thing. 

    Need to spamtribute 100 posts for Elite status to be able to get a KingPin because Jacob. My apologies in advance.
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    Jarmel
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/23 19:31:13 (permalink)
    Yea the issue definitely shouldn't be your PSU. I would check the GPU first before anything else.
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    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/23 22:53:49 (permalink)
    TheHyperMatrix
    loveordie
    When playing Cold war zombies my computer will random hard shutdown then boot back up after a few seconds, 1st I thought it was due to overheating but i've ruled that out, should I RMA this card as my 1080Ti never had this issue, I'm running a ROG 1200W PSU load voltage says under 750w when gaming, any ideas?




    Any overclocking on your card or is it just stock?  I've had a lot of hard crashes and system reboots when OC was unstable.  Also something that didn't happen with my Pascal Titan X.  That would just give me a driver crash and the game would close.  But with my 3090 (Asus ROG Strix.  Sold yesterday) it would just crash and reboot the whole PC.  Weirdest thing.  But it would never happen if there was no OC.  So I know it was related to that.  Memory OC on the card affects it too.  Try running the card full stock if you aren't already and see if the same thing happens.  Next, check your ram.  When I installed my 3090, my system didn't want to play nice with the CPU/RAM settings I'd been running for 2 years.  I had to go and change my timings and OC settings on my cpu/ram because I'd get random full reboots.  I'm on a 1500W PSU so no issues with that either.  It's an Ampere thing. 




    No OC on the card also tried down-clocking it which didn't help, I did buy a new PSU ended up getting a coolermaster V 1300W so far it hasn't hard shutdown but I'm running it outside the case connected to everything for a week before installing it after the weeks up ill go back to the ROG PSU to retest just to make sure it was the PSU, It might not be the PSU directly but the GPU tripping something out. 

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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 04:24:42 (permalink)
    Hey i'm having the same problem i'm running an antec 850 watt psu except it my 3080 xc3 ultra i'm fairly certain reboots when i'm just browsing the web randomly i haven't oc'ed anything on it yet. 
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    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 05:06:21 (permalink)
    emotes
    Hey i'm having the same problem i'm running an antec 850 watt psu except it my 3080 xc3 ultra i'm fairly certain reboots when i'm just browsing the web randomly i haven't oc'ed anything on it yet. 




    check your voltages in GPUz or HWinfo 64 maybe run the log so your able to check if any dip before it crashes.

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    TheHyperMatrix
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 07:24:10 (permalink)
    loveordie
    TheHyperMatrix
    loveordie
    When playing Cold war zombies my computer will random hard shutdown then boot back up after a few seconds, 1st I thought it was due to overheating but i've ruled that out, should I RMA this card as my 1080Ti never had this issue, I'm running a ROG 1200W PSU load voltage says under 750w when gaming, any ideas?




    Any overclocking on your card or is it just stock?  I've had a lot of hard crashes and system reboots when OC was unstable.  Also something that didn't happen with my Pascal Titan X.  That would just give me a driver crash and the game would close.  But with my 3090 (Asus ROG Strix.  Sold yesterday) it would just crash and reboot the whole PC.  Weirdest thing.  But it would never happen if there was no OC.  So I know it was related to that.  Memory OC on the card affects it too.  Try running the card full stock if you aren't already and see if the same thing happens.  Next, check your ram.  When I installed my 3090, my system didn't want to play nice with the CPU/RAM settings I'd been running for 2 years.  I had to go and change my timings and OC settings on my cpu/ram because I'd get random full reboots.  I'm on a 1500W PSU so no issues with that either.  It's an Ampere thing. 




    No OC on the card also tried down-clocking it which didn't help, I did buy a new PSU ended up getting a coolermaster V 1300W so far it hasn't hard shutdown but I'm running it outside the case connected to everything for a week before installing it after the weeks up ill go back to the ROG PSU to retest just to make sure it was the PSU, It might not be the PSU directly but the GPU tripping something out. 


     
    Out of curiosity, is your PSU a single-rail design or is it multi-rail?  If it's multi-rail, plugging in all the cables into ports that feed off of a single rail be causing the problem.  I mention this because you're saying you don't have this issue with another PSU so if it wasn't a card issue, has to be with power delivery somehow.  So either the PSU is broken (unlikely), or there was a lot of daisy chaining of 8-pin connectors that came from the same port, or from the PSU if all of the cables were running off the same rail.  Or I mean...something more silly like the 8-pin connector you were using with the ROG having loose contacts or something.  Haha.

    Need to spamtribute 100 posts for Elite status to be able to get a KingPin because Jacob. My apologies in advance.
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 10:51:53 (permalink)
    When you're saying multi rail are we talking that it's off of a single 8 pin cable that is daisy chained with another 8 pin?
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    TheHyperMatrix
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 11:00:24 (permalink)
    emotes
    When you're saying multi rail are we talking that it's off of a single 8 pin cable that is daisy chained with another 8 pin?




    No I mean some PSUs internally will have their total power delivery grouped up into different rails with different fuses.  So you could have a 1200W PSU but for example you had the PSU connected to a single rail and that rail only supported 400W and when you went over it, you'd hit OCP and shut down.  Each rail handles several different plugs on the PSU so it's not one rail per cable that comes out of there.  Several next to each other could be on the same rail. Some of them run it all off of a single rail so regardless of where anything is, it won't trip unless your total power draw exceeds 1200W.  That's why I was wondering if you knew if yours was single or multi rail.

    Need to spamtribute 100 posts for Elite status to be able to get a KingPin because Jacob. My apologies in advance.
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 11:18:25 (permalink)
    So me having a daisy chained 8pin connector off another 8 pin wouldn't be a problem? Unless i have multi rail going off the same rail? 
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    TheHyperMatrix
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 11:36:50 (permalink)
    emotes
    So me having a daisy chained 8pin connector off another 8 pin wouldn't be a problem? Unless i have multi rail going off the same rail? 




    It could still be a potential problem because then you have a single cable trying to pull nearly 400W regardless of whether you have a single rail or multi rail PSU.  I'd definitely try running separate 8-pin power connectors as a first line of trouble shooting.  With multi rail the problem is that you could be running 2 separate cables from the PSU but their source from the PSU could still be on the same rails.  Being single rail doesn't change the problem of how much power is going through a single cable.  Technically the cables can handle quite a bit.  But your mileage and power delivery may vary.  So I'd start by eliminating these potential problems one at a time and seeing what happens.  You can run just your video card off of your other PSU if you use a a paper clip as a jumper on the 24 pin atx cable.  Just google a diagram of how to do it.  Very easy.  That way you can test with your PSU just powering your video card and see how it works under different configurations.
    post edited by TheHyperMatrix - 2020/11/24 11:40:46

    Need to spamtribute 100 posts for Elite status to be able to get a KingPin because Jacob. My apologies in advance.
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    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 22:37:47 (permalink)
    TheHyperMatrix
    loveordie
    TheHyperMatrix
    loveordie
    When playing Cold war zombies my computer will random hard shutdown then boot back up after a few seconds, 1st I thought it was due to overheating but i've ruled that out, should I RMA this card as my 1080Ti never had this issue, I'm running a ROG 1200W PSU load voltage says under 750w when gaming, any ideas?




    Any overclocking on your card or is it just stock?  I've had a lot of hard crashes and system reboots when OC was unstable.  Also something that didn't happen with my Pascal Titan X.  That would just give me a driver crash and the game would close.  But with my 3090 (Asus ROG Strix.  Sold yesterday) it would just crash and reboot the whole PC.  Weirdest thing.  But it would never happen if there was no OC.  So I know it was related to that.  Memory OC on the card affects it too.  Try running the card full stock if you aren't already and see if the same thing happens.  Next, check your ram.  When I installed my 3090, my system didn't want to play nice with the CPU/RAM settings I'd been running for 2 years.  I had to go and change my timings and OC settings on my cpu/ram because I'd get random full reboots.  I'm on a 1500W PSU so no issues with that either.  It's an Ampere thing. 




    No OC on the card also tried down-clocking it which didn't help, I did buy a new PSU ended up getting a coolermaster V 1300W so far it hasn't hard shutdown but I'm running it outside the case connected to everything for a week before installing it after the weeks up ill go back to the ROG PSU to retest just to make sure it was the PSU, It might not be the PSU directly but the GPU tripping something out. 


     
    Out of curiosity, is your PSU a single-rail design or is it multi-rail?  If it's multi-rail, plugging in all the cables into ports that feed off of a single rail be causing the problem.  I mention this because you're saying you don't have this issue with another PSU so if it wasn't a card issue, has to be with power delivery somehow.  So either the PSU is broken (unlikely), or there was a lot of daisy chaining of 8-pin connectors that came from the same port, or from the PSU if all of the cables were running off the same rail.  Or I mean...something more silly like the 8-pin connector you were using with the ROG having loose contacts or something.  Haha.




     
     
     
    From a review you can see below, but saying that this 1300W coolermaster has a switch to swap from single to multi rails and they recommend single for overclocking so thats what I'm running it on and I had no issues, also I tried swapping the cables and ports around didn't make no difference at all.
     


     
    So, how do 100 Amps on a single 12V rail sound? Yep, 100Ax12V=1200 Watt. And that is just the 12V rails. This also is the selling problem for the THOR, I mean a 600W PSU could power two high-end graphics cards, for enthusiast-class graphics cards above a 200 Watt TDP. Personally, we would recommend the 850 Watt model. Most high-end graphics card eats roughly 15 Amps per card and 20 at best, the math here is simple. Albeit the new RTX card is known to peak in short bursts to a higher amperage, 25A.
     
     
    Compare that above to the 1300W from coolermaster which I'm still running on a single rail 54AX2X12V=1296W.

     
     
    post edited by loveordie - 2020/11/24 22:47:21

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    #24
    frauss
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 23:09:08 (permalink)
    but let's not say nonsense, 600 w for the single card must advance .. if the power supply restarts it is because it is defective.
     
    furthermore the rapid peaks are out of specification and a good power supply must hold them anyway.
     
    1000 watts of thor then are inexcusable, it is a seasonic and would hold 2 of these cards
    post edited by frauss - 2020/11/24 23:31:38
    #25
    frauss
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 23:13:13 (permalink)
    an important thing, the pc restarts instantly or before you have a second of lag or black screen?
    because when it is the fault of the power supply the pc restarts instantly, if instead it pauses first it could be something else
    #26
    loveordie
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 23:38:19 (permalink)
    frauss
    but let's not say nonsense, 600 w for the single card must advance .. if the power supply restarts it is because it is defective.
     
    furthermore the rapid peaks are out of specification and a good power supply must hold them anyway.
     
    1000 watts of thor then are inexcusable, it is a seasonic and would hold 2 of these cards



    The PSU has been running a RTX 2080Ti for over 2 years with no issues, my system would hard power down not restart all fans would turn off then a second or two later would boot back up.

    i9 7980XE @ 4.6 WC / ASUS Rampage VI OMEGA / M.2 960 Pro 1TB / 10TB WD RED Helium/ 64gb G.Skill Trident Z RGB F4-3000C14D / AORUS GeForce RTX™ 2080 Ti XTREME WATERFORCE WB 11G / Corsair Obsidian 500D SE Modded / ROG Thor 1200W 
    #27
    ataya
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 23:45:21 (permalink)
    In my situation same happens with ax1600i. Pc freeze, black screen and reboots if my oc is too high. I have 3090 strix shunted and water cooled. +200 vcore and/or +900 mem crashes the system to desktop in Witcher 3. And full reboots in Detroit Become Human. I guess this is the limitation of my system. Buying another psu/gpu is a risk I can not take. So I hope these are all software related.
    #28
    frauss
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/24 23:48:00 (permalink)
    ataya
    In my situation same happens with ax1600i. Pc freeze, black screen and reboots if my oc is too high. I have 3090 strix shunted and water cooled. +200 vcore and/or +900 mem crashes the system to desktop in Witcher 3. And full reboots in Detroit Become Human. I guess this is the limitation of my system. Buying another psu/gpu is a risk I can not take. So I hope these are all software related.

    give it a try: set a clock value below 2000 and see if it does more.
    #29
    jesterpb
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    Re: XC3 Ultra hard shutting down PC - Tripping PSU ? 2020/11/25 00:01:37 (permalink)
    I'm having the same issue. After about 15-20 minutes of playing either Control or No Man's Sky, just an instant black screen and reboot. 
     
    Here's my build for reference.

     
    To note, the Seasonic FOCUS Plus Series SSR-750FX 750W 80+ only has 2 PCI-E cables, so I am daisy chaining one of them. But from comments above, that doesn't seem to be the cause.
    #30
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