EVGA

What's going on with EU and 3080's?

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Haekthor
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Re: What's going on with EU and 3080's? 2020/10/13 22:24:07 (permalink)
I called to EVGA Germany yesterday. 

They said, they are working on that website problems, but they dont know how long it will take.
If you start the  Step-Up  they have no waiting-list, they will choose random customers.

PartNumber           DateEnteredNotify             Sent
10G-P5-3885-KR     9/22/2020 7:45:55 AM PT   No
10G-P5-3881-KR     9/22/2020 7:45:32 AM PT   No 
10G-P5-3883-KR     9/22/2020 7:45:22 AM PT   No
TomSchu
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Re: What's going on with EU and 3080's? 2020/10/13 22:31:13 (permalink)
nvidia: "play cyberpunk with a new rtx 3000 for the best experiemce!"

ok, rip.
marek2209
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Re: What's going on with EU and 3080's? 2020/10/14 00:32:04 (permalink)
I ordered the EVGA RTX 3080 FTW3 Ultra from Alternate.de yesterday, when the status said "shipping within a short time".
Now I got an E-Mail which says "unfortunately, our presupplier wasn't able to fulfill the promised delivery date, we will contact you again on this matter.".
I mean, ****?? EVGA, you just lost another customer (probably you just don't give a s... about EU customers anymore ^^), I was lucky to buy a GIGABYTE RTX 3080 Gaming OC, which runs pretty nicely - will cancel all my EVGA orders, maybe they will be available in summer 2022..

TomSchu
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Re: What's going on with EU and 3080's? 2020/10/14 00:50:51 (permalink)
marek2209
I ordered the EVGA RTX 3080 FTW3 Ultra from Alternate.de yesterday, when the status said "shipping within a short time".
Now I got an E-Mail which says "unfortunately, our presupplier wasn't able to fulfill the promised delivery date, we will contact you again on this matter.".
I mean, ****?? EVGA, you just lost another customer (probably you just don't give a s... about EU customers anymore ^^), I was lucky to buy a GIGABYTE RTX 3080 Gaming OC, which runs pretty nicely - will cancel all my EVGA orders, maybe they will be available in summer 2022..


wow. ordered one yesterday aswell but didnt heara thing. a question:
as you ordered the evga, what did you see in your "my open orders" section? "in stock"? 
 
i bought a gpu while the status was in stock, after i sent the money and clicked on my open orders the status in my panel is now "not all products are currently available". ****.
but the overall status is "in progress"?!?!?!?!
marek2209
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Re: What's going on with EU and 3080's? 2020/10/14 01:01:23 (permalink)
TomSchu
marek2209
I ordered the EVGA RTX 3080 FTW3 Ultra from Alternate.de yesterday, when the status said "shipping within a short time".
Now I got an E-Mail which says "unfortunately, our presupplier wasn't able to fulfill the promised delivery date, we will contact you again on this matter.".
I mean, ****?? EVGA, you just lost another customer (probably you just don't give a s... about EU customers anymore ^^), I was lucky to buy a GIGABYTE RTX 3080 Gaming OC, which runs pretty nicely - will cancel all my EVGA orders, maybe they will be available in summer 2022..


wow. ordered one yesterday aswell but didnt heara thing. a question:
as you ordered the evga, what did you see in your "my open orders" section? "in stock"? 
 
i bought a gpu while the status was in stock, after i sent the money and clicked on my open orders the status in my panel is now "not all products are currently available". ****.
but the overall status is "in progress"?!?!?!?!




I had the status "not all products are currently available" all the time, that's why I contacted Alternate today.. same thing was with the Gigabyte RTX 3080 which I ordered from them, too - but it was shipped on the same day..
So you better contact them, too..
And yep, overall status is "in progress", too. Pretty frustrating!

Huntercyril
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Re: What's going on with EU and 3080's? 2020/10/14 01:04:56 (permalink)
Haekthor
I called to EVGA Germany yesterday. 

They said, they are working on that website problems, but they dont know how long it will take.
If you start the  Step-Up  they have no waiting-list, they will choose random customers.

That's probably because there's so many problems ... No stock for one, no notify button for some products, prices were screwed, no queueing yet, stepup is a mess, and btw if there are cards sent by stepup why the "opposite of paradise" can't we buy ? It's nice that stepup can get upgraded and such but the priority is selling them, you can still send some to stepup but damn sell those cards !! Tired of waiting for " Soon TM" it looks like Valve with Half Life.

The first card I can buy that pleases me I'll gey it, get your act together EVGA if you want some market in the EU. For a company that cares so much about customers it would be normal to not have such a disparity between 250 millions people (US) and the other 6 damn billion people outside of the US. Even Canada despite being just next to you has trouble getting cards.

Stop. Sending. So. Damn. Much. To. USA.
peepdurple
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Re: What's going on with EU and 3080's? 2020/10/14 01:36:13 (permalink)
Tried to contact Jacob yesterday as well. Ignored my message as well, while replying to a lot of other questions not regarding the black variant.
 
At caseking, the preorder option was disabled for the black variant. And only for the black variant. I wonder if that card was even produced already. Why doesn't at least someone say "Yeah sorry, that was a mistake, no card was shipped out yet". I would be fine with it.
post edited by peepdurple - 2020/10/14 01:43:06
Averomoe
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Re: What's going on with EU and 3080's? 2020/10/14 01:41:47 (permalink)
peepdurple
Tried to contact Jacob yesterday as well. Ignored my message as well, while replying to a lot of other questions not regarding the black variant.


Sadly, mr. Freeman is busy replying to the 100th same questions from US-Costumers which he had already answered a billion times bevor.
TomSchu
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Re: What's going on with EU and 3080's? 2020/10/14 01:43:40 (permalink)
@marek2209

thanks man. frustrating... i think ill wait for that alternate mail otherwise ill cancel the order the next days. msi or gigabyte incoming then.
Eksu99
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Re: What's going on with EU and 3080's? 2020/10/14 01:55:59 (permalink)
Averomoe
peepdurple
Tried to contact Jacob yesterday as well. Ignored my message as well, while replying to a lot of other questions not regarding the black variant.


Sadly, mr. Freeman is busy replying to the 100th same questions from US-Costumers which he had already answered a billion times bevor.

Exactly. Whole Evga is just a big joke. Why on Earth would he answer the same damn questions all the time but still ignoring any questions about EU. That’s just ridiculous.

This was my first and last time buying anything from Evga if this situation doesn’t get better in EU ASAP.
marek2209
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Re: What's going on with EU and 3080's? 2020/10/14 01:59:51 (permalink)
TomSchu
@marek2209

thanks man. frustrating... i think ill wait for that alternate mail otherwise ill cancel the order the next days. msi or gigabyte incoming then.



Just use the contact button in your order details, I think they only send this status mail when you contact them actively..

Overdos3
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Re: What's going on with EU and 3080's? 2020/10/14 02:49:40 (permalink)
Dear Jacob, 
 
I know you guys read everything in this forum. I think it is totally unfair that you answer 100 questions in Twitter for the US  but ghost near every question about Europe or provide an unclear answer.
 
We are totally fine if you just say sorry no stock atm but will be available late november or at least some serious answer and not "Soon TM"... 
 
Please?
Splash87
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Re: What's going on with EU and 3080's? 2020/10/14 03:56:17 (permalink)
“America first”

I genuinely hope that AMD will eventually start outperforming Nvidia.

Some good competition is much needed on the market.
Sixtus23
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Re: What's going on with EU and 3080's? 2020/10/14 04:29:48 (permalink)
Well i just bought a 3080 FTW Ultra in Germany.
Arrives Friday.
 
The vendor had 4 and it took less than a minute before they were gone.
That is a lot of time nowadays since a human  was able to buy them.
 
And it indicates that the shop is not on the bots sniffer-list, yet.
 
Axxx.xx
 
edit: After research i have found out that they will send it from Czechoslovakia for a price far lower the ones you see now from "official NVIDIA Partners", like caseking.
And yeah, i have bought from them before. A Philips Fidelio X2HR for 190 Euros.
 
 
... I would post this in the german EVGA forum. But only mice and crickets live there. There isn't even an official 30xx thread?
Better close the whole shabang, yes?
post edited by Sixtus23 - 2020/10/14 05:01:38
Splash87
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Re: What's going on with EU and 3080's? 2020/10/14 04:32:11 (permalink)
Out of curiosity, what german vendor had stock to sell to non pre-orders?
Dambala
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Re: What's going on with EU and 3080's? 2020/10/14 04:56:50 (permalink)
Any Amazon EU/DE/UK Evga cards on the way? 
splashie62
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Re: What's going on with EU and 3080's? 2020/10/14 04:59:04 (permalink)
Also - What's the deal with the prices of the RTX3000 series on Alternate.de? You're being scalped by an official Nvidia Partner.
Sure I read some people managed to order yesterday and get the card today, while here in NL we are still waiting in queues longer than 2000 pre-orders, but still.
 
In a decision made on 12 June 2020, the Cabinet of German approved cuts to VAT rates as part of a COVID-19 economic stimulus package.
German Chancellor Angela Merkel announced the proposal on 3 June, which temporarily reduces the German VAT rates from 19% to 16% (regular VAT rate) and from 7% to 5% (reduced rate) for the period from 1 July 2020 to 31 December 2020.

 
In The Netherlands we pay 21% VAT. In germany, the normal rate is 19% and currently reduced to 16%.
Yet the same vendor who operates in both our countries charges different prices per country. In Germany RTX 3080's start at €839,- the same vendor charges for these cards €719,-

Alternate NL
ASUS TUF Gaming RTX 3080 10G GAMING - €729,- (Including 21% VAT)
 
Alternate DE
ASUS TUF Gaming RTX 3080 10G GAMING - €879,- (Including 16% VAT)
 

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Averomoe
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Re: What's going on with EU and 3080's? 2020/10/14 05:09:48 (permalink)
No one here can answer this question properly. Alternate is your partner in this regard.
Kunish
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Re: What's going on with EU and 3080's? 2020/10/14 05:34:51 (permalink)
Hi there, 
I ordered a RTX3080 FTW3 Ultra the 30th of march in Spain to a partner of EVGA, today they send me this morning an email that they already recieve the card, I check in a forum in Spain and see that at least they got today several FTW3 Ultra and XC3 Ultra, I wish than in a few days you'll receive the same news.
jp_no10
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Re: What's going on with EU and 3080's? 2020/10/14 05:44:29 (permalink)
Kunish
Hi there, 
I ordered a RTX3080 FTW3 Ultra the 30th of march in Spain to a partner of EVGA, today they send me this morning an email that they already recieve the card, I check in a forum in Spain and see that at least they got today several FTW3 Ultra and XC3 Ultra, I wish than in a few days you'll receive the same news.


I know the site, at least I think I know it, I too have been waiting to see if they release it as they ship to Portugal and Amazon ain't telling me anything.
Splash87
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Re: What's going on with EU and 3080's? 2020/10/14 07:43:07 (permalink)
Sorry what? I thought it was not allowed to open pre-orders till September 17th 15:00 hour?
Kunish
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Re: What's going on with EU and 3080's? 2020/10/14 08:05:19 (permalink)
jp_no10
Kunish
Hi there, 
I ordered a RTX3080 FTW3 Ultra the 30th of march in Spain to a partner of EVGA, today they send me this morning an email that they already recieve the card, I check in a forum in Spain and see that at least they got today several FTW3 Ultra and XC3 Ultra, I wish than in a few days you'll receive the same news.


I know the site, at least I think I know it, I too have been waiting to see if they release it as they ship to Portugal and Amazon ain't telling me anything.


It's Pccomponentes.
267D83BD9674497
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Re: What's going on with EU and 3080's? 2020/10/14 08:12:52 (permalink)
Looks like there is some kind of movement. I am able to open the notifications link (which resulted in an empty page before), and I do see my notifies.

Note to self: Remember which product you already requested a notification for, old man. 

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Huntercyril
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Re: What's going on with EU and 3080's? 2020/10/14 09:24:04 (permalink)
It's been since day one of that feature that I was able to see it so for me personally I don't feel like there's any movement. Might been a cookie cleaning that helped you to display the page or something like that.
267D83BD9674497
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Re: What's going on with EU and 3080's? 2020/10/14 09:32:44 (permalink)
HuntercyrilIt's been since day one of that feature that I was able to see it so for me personally I don't feel like there's any movement.

Oh, ok. Where are you from?
 
HuntercyrilMight been a cookie cleaning that helped you to display the page or something like that.

Nope. I double checked everything, and for the last 5 days every request to evga domains that were not eu.evga.com or forums.egva.com resulted in a response with status 200, but content-length 0. (As a software developer I know a bit about debugging. )
So I assumed EVGA blacklisted european IP ranges for their NA store site and went a bit too far. 
Huntercyril
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Re: What's going on with EU and 3080's? 2020/10/14 09:40:51 (permalink)
I'm from France and the servers I use from my VPN are also french servers IP. To be sure you're talking about the NA adress of https://www.evga.com/community/myNotifies.asp right ? If so, yes, I've been able to access it since the day Jacob tweeted this feature. Which was October 8th, before Zen 3 announcement. 
jkh13
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Re: What's going on with EU and 3080's? 2020/10/14 10:34:12 (permalink)
I pre-ordered an FTW3 ultra on Amazon DE early on the 17th and am still waiting. Jacob EVGA claims they have been sending stock to EU including Amazon as early as last week but I haven't heard anyone receiving any FTW3 from Amazon yet. Does anyone know if they even received any?
Snapy
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Re: What's going on with EU and 3080's? 2020/10/14 10:45:00 (permalink)
I´m also waiting for the FTW3U from Amazon.de. Sorry, but it´s ridiculous!
PeterFreeman
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Re: What's going on with EU and 3080's? 2020/10/14 11:18:13 (permalink)
If you're an EU customer just forget it. Order a different brand, I did and I've been pretty loyal to EVGA over the years but this time around they don't really seem to care about retaining business from outside of the US.
Jeroen13
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Re: What's going on with EU and 3080's? 2020/10/14 11:18:59 (permalink)
Same here I ordered a FTW3 ultra on  day 1 number one on the list of Alternate.nl, strange thing that Alternate.be and .de already received cards some germany customers ordered in October. Also contacted Jacob via twitter but no response.
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