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Splatacake
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2022/09/16 15:13:31 (permalink)
I specifically went with evga for the 30 series because of the option to imcrease the warranty from 3 years to 10 years. I still have 9 years left but what does that mean if in 9 years they wont have any gpus (or possibly even a company after reading some of the doom comments here)
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    ty_ger07
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 15:18:28 (permalink)
    I think the only answer you can expect is that they are committed to fulfilling their commitments. Aside from that, who knows. How? Will they effectively? No one has a crystal ball.
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    ShawnB420
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 15:19:55 (permalink)
    It means we’ll be SOL cause the company won’t last 3 years let alone 5.

    They can claim all they want that they will support warranties but they just (Deleted for Foul language) over anyone with an extended warranty.

    No company means no support and they just killed the company
    post edited by XrayMan - 2022/09/17 19:19:41

     
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    Splatacake
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 15:27:10 (permalink)
    How did they kill the company? They still sell other products a lot of them and they can add more if theyre really desperate they can do what gamestop did and sell pop figures and plushies
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    MartinUK
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 15:43:50 (permalink)
    Splatacake
    How did they kill the company? They still sell other products a lot of them and they can add more if theyre really desperate they can do what gamestop did and sell pop figures and plushies



    So your 3080/3090 inevitably dies in a year or three and they just send you 70 plushies as a replacement?
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    sinephase
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 16:53:19 (permalink)
    I wouldn't worry unless they go bankrupt or shutdown completely. I wouldn't be surprised if they gave other companies' cards in the future if they need to

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    ShawnB420
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 17:33:39 (permalink)
    Splatacake
    How did they kill the company? They still sell other products a lot of them and they can add more if theyre really desperate they can do what gamestop did and sell pop figures and plushies


    80% of the sales was from GPU’s. Giving that up is death. PSU’s won’t even come close to making it back, besides the PSU’s are just rebrands anyways.


    Company is effectively dead now

     
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    ty_ger07
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 17:37:15 (permalink)
    ShawnB420
    Splatacake
    How did they kill the company? They still sell other products a lot of them and they can add more if theyre really desperate they can do what gamestop did and sell pop figures and plushies


    80% of the sales was from GPU’s. Giving that up is death. PSU’s won’t even come close to making it back, besides the PSU’s are just rebrands anyways.


    Company is effectively dead now

    If they don't die (I hope they don't), I don't think the concern is necessarily about whether the company dies, but more about what kind of stock will they have in 5 or 10 years for a warranty replacement for a card they have committed to cover under a warranty agreement. There may not be any equal or greater new cards to offer, and will they still have a stockpile of old cards?
    We'll see. I'm sure they'll figure something out.





    I would love to see them do well with a non-NVIDIA GPU.
    post edited by ty_ger07 - 2022/09/16 17:38:45
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    SprayingMango
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 17:48:14 (permalink)
    This decision killed EVGA. I am so so sad about this. This is such a careless move and is extremely selfish.

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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 17:57:33 (permalink)
    ty_ger07
    ShawnB420
    Splatacake
    How did they kill the company? They still sell other products a lot of them and they can add more if theyre really desperate they can do what gamestop did and sell pop figures and plushies


    80% of the sales was from GPU’s. Giving that up is death. PSU’s won’t even come close to making it back, besides the PSU’s are just rebrands anyways.


    Company is effectively dead now

    If they don't die (I hope they don't), I don't think the concern is necessarily about whether the company dies, but more about what kind of stock will they have in 5 or 10 years for a warranty replacement for a card they have committed to cover under a warranty agreement. There may not be any equal or greater new cards to offer, and will they still have a stockpile of old cards?
    We'll see. I'm sure they'll figure something out.





    I would love to see them do well with a non-NVIDIA GPU.



    80% of Sales BUT only 3% of the company profits .... yes, EVGA can survive - it looks plausible

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    Zeddivile
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 18:09:04 (permalink)


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    ty_ger07
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 18:11:27 (permalink)
    It feels to me lioe EVGA's GPUs peaked and were on a decline. According to the Gamers Nexus video, EVGA was painted into a corner where being competitive and innovative was a very hard thing to do. Rather than a boring painful decline, EVGA changed their situation.
    If things work out, by terminating their partnership, EVGA opened up exciting opportunities.
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    tattude69
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 18:21:26 (permalink)
    Seems a little messed up that they made the decision in April but have been selling extended warranties despite their decision to leave the graphics card business. This is what i would expect from Nvidia not Evga.  Sad to see you leave the graphics card business. Very sad (Hopefully illegal) you thought it was good business to sell extended warranties with the knowledge you were ending your partnership with Nvidia. Defiantly feels disrespectful to us your customers.  


     
      
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    donta1979
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 18:37:31 (permalink)
    Those with 5, 7 and 10 year warranties means this. 
    As long as EVGA has enough revenue to stay open you will be semi ok at least until they run out of cards and they are already sending b stock to new card owners in their first 30 days of ownership so it is not looking good.

    If Andrew Han does not sell whatever is left of EVGA's GPU division to another company much like what GFG did with PNY to handle warranty. Then you are boned.


    I do not even want to purchase my 3090 TI's 7 year warranty before I got it today this news dropped. I feel like I will get robbed of 240 bucks like they robbed me of my 2nd day air shipping and sent it ground just this year. Especially with all the events unfolding.... Honestly it's all shady and very Andrew Han ish... Hes been a slow disaster since his takeover of EVGA from his business partner and co-owner who actually built up EVGA and made it awesome.

    I do not see them staying alive long for RMA's/Support/Updates. Andrew Han has effectively cut their main source of revenue, then their reputation/credibility is about to go out the window. Watch gamers nexus's video Andrew Han is not selling, he will let EVGA die, he will just let the company exist until it can no longer pay its employees with these side products then he will cut the lights and send everyone home. The dude is done and is ready to go down with the ship that is EVGA pushing it to its death.

    Andrew Han lied they are trying to get rid of B-stock asap they wont have anything set to the side 999.99 for a b-Stock RTX 3090 TI FTW3 Ultra Gaming... Hes cashing out.
     
    post edited by donta1979 - 2022/09/16 19:04:49

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    yacoub
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    Re: What does the news mean for warrantys over 5 years? 2022/09/16 18:46:44 (permalink)
    Interesting timing given the flood of used mining GPUs hitting the market after the ETH merge, the economic downturn that's just getting underway, and the issues with defects on certain 3000 series boards. Seems like a perfect storm. I'll certainly miss EVGA. I've had a couple decent motherboards from them in the past. I was in the queue for a GPU with a waitlist but ended up cancelling it and going a different route. Perhaps I dodged a bullet. :\
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    Stephenk291
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 05:28:06 (permalink)
    I'm sure they'll continue to fulfill their obligations as long as the reserved stock for RMAs is available. Worst case you're talking about pro-rated refunds for the remaining time left on the warranty for extended ones. you're talking costs of 160-240 on the top ends for $1500 or more so while I get people are concerned its not like you're suddenly out thousands of dollars.  I would not think a company would continue to actively sell GPUs knowing they wouldn't have sufficient reserves for even newly sold units to be replaced within their default warranty period. 

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    hinanin
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 05:53:24 (permalink)
    Have they removed the option to buy the 5 and 10 year warrenty yet? That might be telling as to if they feel it can still be honored.

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    rblaes_99
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 06:21:50 (permalink)


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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 06:40:45 (permalink)
    evga still cover your warranty guys come down 

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    rblaes_99
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 06:50:28 (permalink)
    xtremegamer
    evga still cover your warranty guys come down 


    for now, which is what everyone has stated.  the issue is at some point there won't be a way for them to do so.  I posted the BFG letter in the link above and those of us that have been around have seen this play out before.  BFG was my favorite brand (US Based) and them closing operations is how I found EVGA honestly.  RMA operations will close in 2 years.  (my guess)  


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    kongfra
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 13:05:31 (permalink)
    I regret purchasing my 10 year warranty , but I think it was cheap enough that whatever, I seriously doubt they will be around 5 years from now without selling video cards, but I guess time will tell.  I was going to put this 3080TI in another PC and get a 4000 series for my primary PC box, so hopefully I won't need a RMA but such is life, nothing is guaranteed

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    charlesborner
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 13:34:51 (permalink)
    Put it this way, they're holding back enough product that they should be able to meet all their commitments.

    EVGA has been an upstanding vendor for DECADES.
    But you're rattled by this.  So you immediately react like rats on a sinking ship.

    Calm down.
    Remember the electronics bathtub curve.
    And in many cases, you're going to upgrade a GPU WELL before the end of a 10 year warranty.


     
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    Splatacake
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 14:17:10 (permalink)
    I probably am not i dont get money very often. I got the 10 year warranty in hopes of not needing to buy a new gpu for a long long time and if anything went wrong i could just rma and get something that could hopefully work just as long
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    dragomirc
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 14:21:13 (permalink)
    charlesborner
    Put it this way, they're holding back enough product that they should be able to meet all their commitments.
    EVGA has been an upstanding vendor for DECADES.
    But you're rattled by this.  So you immediately react like rats on a sinking ship.
    Calm down.
    Remember the electronics bathtub curve.
    And in many cases, you're going to upgrade a GPU WELL before the end of a 10 year warranty.

    You remind me on Nero (fiddled while Rome burned)
    Comparing people who reasonably express concern for their vested money with "rats on a sinking ship" is quite rude and offensive.
     
    To remotely think that is possible for EVGA to grant 5 or 10 years warranty???
    How do you know how many GPU units EVGA need to withhold for honoring warranty issues?
    They are OUT of GPU business.
     
    Better stop to spam this forum with unreliable bystander thoughts, wishes and what not.

    (post edited by Hoggle)
    post edited by Hoggle - 2022/09/17 17:16:21
    #24
    Hoggle
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 17:16:59 (permalink)
    Please treat each other with respect on the forum and refrain from name calling and insults.

    I know emotions can run hot with the recent news but try to be friendly to each other.

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    charlesborner
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 19:09:45 (permalink)
    dragomirc
    charlesborner
    Put it this way, they're holding back enough product that they should be able to meet all their commitments.
    EVGA has been an upstanding vendor for DECADES.
    But you're rattled by this.  So you immediately react like rats on a sinking ship.
    Calm down.
    Remember the electronics bathtub curve.
    And in many cases, you're going to upgrade a GPU WELL before the end of a 10 year warranty.

    You remind me on Nero (fiddled while Rome burned)
    Comparing people who reasonably express concern for their vested money with "rats on a sinking ship" is quite rude and offensive.


    At the first negative piece of press, you're instantly thinking "what can I get out of this".

    So my observation stands.
     

    To remotely think that is possible for EVGA to grant 5 or 10 years warranty???

     
    If you bought such a warranty, you OBVIOUSLY thought it was possible.


    How do you know how many GPU units EVGA need to withhold for honoring warranty issues?
    They are OUT of GPU business.
     


    No, they're out of the NEW GPU business AFTER THIS CURRENT GENERATION.

    And I don't need to know.
    EVGA knows what their warranty obligations out there.
    And they have an idea of what their failure rate is.

    Also, this does NOT stop them from getting NEW parts kits for the extant platform.

    How do they know what to buy?

    I little magical thing we call "MATH".


    Better stop to spam this forum with unreliable bystander thoughts, wishes and what not.

    (post edited by Hoggle)


    Unreliable bystander thoughts?

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    ObscureEmpyre
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 19:18:03 (permalink)
    Hoggle
    Please treat each other with respect on the forum and refrain from name calling and insults.

    I know emotions can run hot with the recent news but try to be friendly to each other.


    This. There has been and will continue to be uncertainty and speculation. Unfortunately, only time will tell how warranties are or are not handled/honored. I, too, am in the category of having bought extended warranties for GPUs over the last year or so, and I can’t help but wonder what will happen if during the warranty period a card fails. Perhaps more insight or knowledge will be shared by EVGA, but shunning or disrespecting people for expressing their current concerns isn’t conducive to anything.


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    donta1979
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    Re: What does the news mean for warrantys over 5 years? 2022/09/17 19:27:03 (permalink)
    rblaes_99
    We saw this movie once with BFG.  BFG Tech winding down, "lifetime warranty" no longer being honored | ZDNET


    This right here spot on. I remember when BFG also sold their GPU division to PNY. Then those people got screwed as PNY applied their Lifetime Warranty of the lifetime of the product to EOL.

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    Splatacake
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    Re: What does the news mean for warrantys over 5 years? 2022/09/18 13:16:22 (permalink)
    donta1979
    rblaes_99
    We saw this movie once with BFG.  


    This right here spot on. I remember when BFG also sold their GPU division to PNY. Then those people got screwed as PNY applied their Lifetime Warranty of the lifetime of the product to EOL.


    What is EOL?
    #29
    Sajin
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    Re: What does the news mean for warrantys over 5 years? 2022/09/18 13:22:21 (permalink)
    eol = end of life.


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