EVGA

Some Fried VRAM!

Author
J_Slash
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2011/02/08 10:58:50
  • Status: offline
  • Ribbons : 0
2014/04/09 21:17:15 (permalink)
Last week, My GTX 580 BSODed (stop D1, nvlddmkm.sys) while playing a game, so I restarted and continued without issues.
2 days later it happened again, restarted, another BSOD, and another one, Then BSODs at Windows login screen. I Logged in safe mode with no problems, uninstalled and cleaned drivers, restarted and logged in normal mode with default VGA driver, Updated NVidia drivers to 335.23 and restarted, still BSODs at login screen (changed to stop 116).
I pulled the card out, there was no visible damage on it, so I searched around and tried all the possible fixes, none worked, so I went on and disassembled the card, and found these slight burn marks around some VRAM blocks.

 
Now I want to know what caused it, as I'm getting a GTX 780 (yes EVGA ) and I wanna make sure that it lasts a lot longer than 3 years!
Some Info:
- I NEVER did any overclocking to the card (never needed to).
- I cleaned the case and components every other month.
- The PC tower is properly ventilated (lots of fans, no water cooling), room is air conditioned, components temps were always appropriate.
- I never stressed the card, rarely played games continuously for more than an hour, and card temps never went above 82C IIRC.
- I have a Corsair HX750 PSU, and as far as I can tell it's in excellent condition, and delivering steady voltages (software monitoring).
- For the past 4 months, I've been using the card on an ASUS P8P67 motherboard (the one with the faulty Intel chip), I'm not sure if it has anything to do with the issue, and I've been running other cards on it with no problems.
 
Any insights are deeply appreciated, thanks...
 

Attached Image(s)

#1

14 Replies Related Threads

    _Nite_
    Omnipotent Enthusiast
    • Total Posts : 14962
    • Reward points : 0
    • Joined: 2007/04/18 15:35:04
    • Location: Sumner, Washington
    • Status: offline
    • Ribbons : 46
    Re: Some Fried VRAM! 2014/04/09 22:17:58 (permalink)
    I had my share of problems with a 570 card probably for the same reason, the VRAM wen't bad in them, had to RMA mine 3 times.

    Gaming Rig: AMD Ryzen 7 2700x @ 4.25Ghz - Asrock B450 Pro 4 - 16GB Crucial Ballistix DDR4 3000 - 240GB SSD (OS), 1TB ADATA SU800 SSD and 2TB ADATA SX8200 Pro M2 NVME (Games) - 8GB RTX 3070 XC3 Ultra - Sound Blaster Audigy 5 RX - EVGA Supernova 750w G2 - Antec 302 - 24" Asus VG248QE
     
    #2
    AzN-SoLjA
    CLASSIFIED ULTRA Member
    • Total Posts : 7481
    • Reward points : 0
    • Joined: 2011/06/18 11:45:02
    • Location: Kent, WA - Use My Affiliate Code: 3MHCIBME48
    • Status: offline
    • Ribbons : 14
    Re: Some Fried VRAM! 2014/04/10 11:03:11 (permalink)
    yeeowch!

    | EVGA Z68 FTW | EVGA GTX 780 Ti SC 3GB | EVGA GTX 1080 Ti FTW3 | Custom EK Water Loop | Red Harbinger Cross Desk
    | i7 2600K @ 4.5GHz @ 1.24v | Corsair 16GB Vengeance | Corsair Neutron 256GB SSD | Corsair AX850 | Lamptron FC5V3 | ASUS VE278 27" |
    | Creative Inspire T6160 5.1 & X-Fi Fatal1ty 7.1 Champ | Razer Marauder & Spectre & Tiamat 7.1 | Affiliate Code: 3MHCIBME48 | Associate Code: 08HWLPJXE0O5MPM
     
    #3
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49092
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: Some Fried VRAM! 2014/04/10 11:46:12 (permalink)
    3 years is good, time to get something better. Newer GPU's only come with a three year warranty anyway. 
    #4
    Vlada011
    Omnipotent Enthusiast
    • Total Posts : 10126
    • Reward points : 0
    • Joined: 2012/03/25 00:14:05
    • Location: Belgrade-Serbia
    • Status: offline
    • Ribbons : 11
    Re: Some Fried VRAM! 2014/04/10 11:59:44 (permalink)
    For me 3 years is OK period.
    I don't ask nothing more. Even if die 10 days after 3 years pass it's OK.
    We use cards and motherboards every day, intensely. You probably finished lot of nice games on GTX580.
     

    i7-5820K 4.5GHz/RVE10-EK Monoblock/Dominator Platinum 2666/ASUS GTX1080Ti Poseidon/SBZxR /Samsung 970 EVO PLus 1TB/850 EVO 1TB /EVGA 1200P2/Lian Li PC-O11WXC/EK XRES D5 Revo 100 Glass/Coolstream PE360-Noctua NF-A12x25 PWM x3
    http://www.evga.com
    http://www.intel.com
    http://www.nvidia.com
    https://watercool.de
    http://www.lian-li.com
    https://www.youtube.com/watch?v=PHMun5xiRe0
     
    https://xdevs.com/guide/2080ti_kpe/#intro
    https://www.evga.com/articles/01386/evga-sr-3-dark/
     
     
     

     
     
    #5
    J_Slash
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2011/02/08 10:58:50
    • Status: offline
    • Ribbons : 0
    Re: Some Fried VRAM! 2014/04/10 16:45:55 (permalink)
    So this is perfectly normal, nothing's wrong on my end? I'm just concerned that this happened with light use, so I thought something must've gone wrong, I mean I still have 10 and 15 year old cards that are still functional.
     
    My Gtx 580 has a 10 years warranty, but unfortunately RMA isn't an option for me, as I live in Egypt, and because of that I can't RMA the new card if something like this happens again (I've already ordered the 780, but it hasn't arrived yet), and because of currency rates here, these high end cards are EXTREMELY expensive, also why I refrain from overclocking cause I thought it would prolong the card's life...
     
    I also forgot to mention that we have frequent power outage here, can it cause this kind of damage? only to the graphics card ?
     
    Thanks...
    #6
    HeavyHemi
    Omnipotent Enthusiast
    • Total Posts : 13879
    • Reward points : 0
    • Joined: 2008/11/28 20:31:42
    • Location: Western Washington
    • Status: offline
    • Ribbons : 135
    Re: Some Fried VRAM! 2014/04/10 17:05:28 (permalink)
    J_Slash
    So this is perfectly normal, nothing's wrong on my end? I'm just concerned that this happened with light use, so I thought something must've gone wrong, I mean I still have 10 and 15 year old cards that are still functional.
     
    My Gtx 580 has a 10 years warranty, but unfortunately RMA isn't an option for me, as I live in Egypt, and because of that I can't RMA the new card if something like this happens again (I've already ordered the 780, but it hasn't arrived yet), and because of currency rates here, these high end cards are EXTREMELY expensive, also why I refrain from overclocking cause I thought it would prolong the card's life...
     
    I also forgot to mention that we have frequent power outage here, can it cause this kind of damage? only to the graphics card ?
     
    Thanks...


    You should get yourself a quality UPS then. Power surges can damage all sorts of electronics including GPU's. I'm not really seeing any indications of anything burned and it's not likely a memory chip would fry. That discoloration looks like out gassing from the thermal pad.

    EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
     
    #7
    Vlada011
    Omnipotent Enthusiast
    • Total Posts : 10126
    • Reward points : 0
    • Joined: 2012/03/25 00:14:05
    • Location: Belgrade-Serbia
    • Status: offline
    • Ribbons : 11
    Re: Some Fried VRAM! 2014/04/10 23:22:01 (permalink)
    But do you know how much cost quality UPS for 1KW PSU is very expensive.
    If you lose power often that's not good for hardware at all and electronic.
    I remember before about 10-12 years we had similar situation in Serbia. But that because country was poor and than we had power restriction.
    Soon people start to complain how their TV, and other electronic die, usually when they forgot to disable power switch and when power back.
    After many complains country decide to tell people exactly when some region will stay without power and how long.
    Now few years situation with power is OK in big towns.
     
    No rules for any hardware, next card can work 10 years example. Really no rules.
    But you must to have option for RMA, simply you can't by hardware without that. That's gambling. 
    OK it's much bigger chance everything will be OK but you can't buy something if in start RMA is not option if die or not work.
    OK if that's something older and few years, and end of warranty period example, but simply imagine you bought Titan and he dead... 
    And such things usually happen to someone who have problem and longer process to fix everything for RMA and send package. For someone who live 100km from manufacturer that will not happen.
    But if we talk about EVGA graphic cards, really luck is main thing in 90% of cases, because they are two levels over other manufacturer, more reliable, less problematic and you will know that is not bad series, bad batch, only your bad luck or accidental mistake. 
     
     
     
    post edited by Vlada011 - 2014/04/10 23:27:15

    i7-5820K 4.5GHz/RVE10-EK Monoblock/Dominator Platinum 2666/ASUS GTX1080Ti Poseidon/SBZxR /Samsung 970 EVO PLus 1TB/850 EVO 1TB /EVGA 1200P2/Lian Li PC-O11WXC/EK XRES D5 Revo 100 Glass/Coolstream PE360-Noctua NF-A12x25 PWM x3
    http://www.evga.com
    http://www.intel.com
    http://www.nvidia.com
    https://watercool.de
    http://www.lian-li.com
    https://www.youtube.com/watch?v=PHMun5xiRe0
     
    https://xdevs.com/guide/2080ti_kpe/#intro
    https://www.evga.com/articles/01386/evga-sr-3-dark/
     
     
     

     
     
    #8
    rjohnson11
    EVGA Forum Moderator
    • Total Posts : 84354
    • Reward points : 0
    • Joined: 2004/10/05 12:44:35
    • Location: Netherlands
    • Status: offline
    • Ribbons : 85
    Re: Some Fried VRAM! 2014/04/11 00:28:16 (permalink)
    Please read the warranty terms here:
     
    http://www.evga.com/support/warranty/

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #9
    J_Slash
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2011/02/08 10:58:50
    • Status: offline
    • Ribbons : 0
    Re: Some Fried VRAM! 2014/04/11 20:22:54 (permalink)
    HeavyHemi
    I'm not really seeing any indications of anything burned and it's not likely a memory chip would fry. That discoloration looks like out gassing from the thermal pad.



    The 'slight' burn marks are actually around the chips (the picture is just an indication, it's more clear in reality), it looks like the card might've short circuited, which might be the result of outgassing IF the thermal pads fluid is conductive, and I don't think EVGA would've used them if that was the case, there is no visible damage to the VRAM itself nor to the GPU, a real waste if you ask me .
     
    Vlada011
    But do you know how much cost quality UPS for 1KW PSU is very expensive.

    The 'good stuff' is hard to find here, and it would cost maybe double its actual price if I had it shipped from elsewhere due to shipping weight costs and, again, currency rates.
    My PSU and mobo supposedly have surge protection, shouldn't they be enough?
     
    rjohnson11
    Please read the warranty terms here:
     



     
    Well, I bought my GTX 580 on Amazon, it has the 'AR' suffix, so, as I understand it, no RMA for this baby, please correct me if I'm wrong?!
     
    #10
    donta1979
    Primarch
    • Total Posts : 9023
    • Reward points : 0
    • Joined: 2007/02/11 19:27:15
    • Location: In the land of Florida Man!
    • Status: offline
    • Ribbons : 73
    Re: Some Fried VRAM! 2014/04/12 05:09:04 (permalink)
    Get a 780 or 780 TI from PNY limited lifetime.

    Heatware   

    Retired from AAA Game Industry
    Jeep Wranglers, English Bulldog Rescue
    USAF, USANG, US ARMY Combat Veteran
    My Build
    14900k, z790 Apex Encore, EK Nucleus Direct Die, T-Force EXTREEM 8000mhz cl38 2x24 Stable"24hr Karhu" XMP, Rog Strix OC RTX 4090, Rog Hyperion GR701 Case, Rog Thor II 1200w, Rog Centra True Wireless Speednova, 35" Rog Swift PG35VQ + Acer EI342CKR Pbmiippx 34", EK Link FPT 140mm D-RGB Fans. Rog Claymore II, Rog Harpe Ace Aimlabs Edition, Cyberpunk 2077 Xbox One Controller, WD Black SN850x/Samsung 980+990 PRO/Samsung 980. Honeywell PTM7950 pad on CPU+GPU

    #11
    Vlada011
    Omnipotent Enthusiast
    • Total Posts : 10126
    • Reward points : 0
    • Joined: 2012/03/25 00:14:05
    • Location: Belgrade-Serbia
    • Status: offline
    • Ribbons : 11
    Re: Some Fried VRAM! 2014/04/12 07:38:34 (permalink)
    PNY have 3 years warranty in Europe I think. 
    Maybe is only for USA Limited Lifetime or 10 years.
     

    i7-5820K 4.5GHz/RVE10-EK Monoblock/Dominator Platinum 2666/ASUS GTX1080Ti Poseidon/SBZxR /Samsung 970 EVO PLus 1TB/850 EVO 1TB /EVGA 1200P2/Lian Li PC-O11WXC/EK XRES D5 Revo 100 Glass/Coolstream PE360-Noctua NF-A12x25 PWM x3
    http://www.evga.com
    http://www.intel.com
    http://www.nvidia.com
    https://watercool.de
    http://www.lian-li.com
    https://www.youtube.com/watch?v=PHMun5xiRe0
     
    https://xdevs.com/guide/2080ti_kpe/#intro
    https://www.evga.com/articles/01386/evga-sr-3-dark/
     
     
     

     
     
    #12
    HeavyHemi
    Omnipotent Enthusiast
    • Total Posts : 13879
    • Reward points : 0
    • Joined: 2008/11/28 20:31:42
    • Location: Western Washington
    • Status: offline
    • Ribbons : 135
    Re: Some Fried VRAM! 2014/04/12 19:20:18 (permalink)
    J_Slash
    HeavyHemi
    I'm not really seeing any indications of anything burned and it's not likely a memory chip would fry. That discoloration looks like out gassing from the thermal pad.



    The 'slight' burn marks are actually around the chips (the picture is just an indication, it's more clear in reality), it looks like the card might've short circuited, which might be the result of outgassing IF the thermal pads fluid is conductive, and I don't think EVGA would've used them if that was the case, there is no visible damage to the VRAM itself nor to the GPU, a real waste if you ask me .
     
    Vlada011
    But do you know how much cost quality UPS for 1KW PSU is very expensive.

    The 'good stuff' is hard to find here, and it would cost maybe double its actual price if I had it shipped from elsewhere due to shipping weight costs and, again, currency rates.
    My PSU and mobo supposedly have surge protection, shouldn't they be enough?
     
    rjohnson11
    Please read the warranty terms here:
     
     


     
    Well, I bought my GTX 580 on Amazon, it has the 'AR' suffix, so, as I understand it, no RMA for this baby, please correct me if I'm wrong?!
     


    If you registered the GPU within 30 days of purchase, the -AR indicates a limited lifetime warranty.

    EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
     
    #13
    J_Slash
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2011/02/08 10:58:50
    • Status: offline
    • Ribbons : 0
    Re: Some Fried VRAM! 2014/04/12 21:13:34 (permalink)
    HeavyHemi
    If you registered the GPU within 30 days of purchase, the -AR indicates a limited lifetime warranty.



    I did register, and got a 10 year warranty, but to my understanding, it's only applicable in the United states, Canada and Europe.
     
    So anyways, a friend told me that burn marks means higher current than anticipated, or since the burn is further away from power input, it means weaker resistances in that area, which weakens over time until it short circuits.
    What do you guys think?
    #14
    HeavyHemi
    Omnipotent Enthusiast
    • Total Posts : 13879
    • Reward points : 0
    • Joined: 2008/11/28 20:31:42
    • Location: Western Washington
    • Status: offline
    • Ribbons : 135
    Re: Some Fried VRAM! 2014/04/12 22:15:14 (permalink)
    J_Slash
    HeavyHemi
    If you registered the GPU within 30 days of purchase, the -AR indicates a limited lifetime warranty.



    I did register, and got a 10 year warranty, but to my understanding, it's only applicable in the United states, Canada and Europe.
     
    So anyways, a friend told me that burn marks means higher current than anticipated, or since the burn is further away from power input, it means weaker resistances in that area, which weakens over time until it short circuits.
    What do you guys think?


    Contact EVGA and see if they can do anything for you regarding warranty.

    EVGA X99 FTWK / i7 6850K @ 4.5ghz / RTX 3080Ti FTW Ultra / 32GB Corsair LPX 3600mhz / Samsung 850Pro 256GB / Be Quiet BN516 Straight Power 12-1000w 80 Plus Platinum / Window 10 Pro
     
    #15
    Jump to:
  • Back to Mobile