Dear EVGA Team
I contacted you recently after having to issues with my RTX3090 24-G-P5-3987-KR original card SN#2214.... to RMA my original card since october 2024 Until today ( january 20, 2025) i have had RMA the card again and again due to multiple issues and troubleshoots with the cards that i recieved from you rma team : ( original card purchased in 25 May 2022 ) - KR version has a 3 year warranty so its valid up to 24 May 2025 while in registration the card was mentioned warranty valid up to 15 april 2025 only 😞

1. First original card bought was having 100% load and black screen issue since october 2024 as mentiond in the support .. power limit worked absolutly fine (420w to 450w stock bios)
   
2. Rma accepted and replaced card SN2214103987xxxxxx with SN2419203987475001.... rev1.0 board..... with red accents recieved in november 2024 , the card power limit was 420w as usual but the card was unstable on high frequencies light gaming loads which was troubleshooted thoroghly with additional test so rma was accepted again 3.third card was recieved in january 02, 2025 with black accents (SN2419203987504001)rev0.1 card with black accents and it does has power limit issue ( card cannot reach 420w stock power limit ) and 2 days ago you mentioned that there are no new cards available of this model while your support was willing going to approve a 3rd RMA due to this issue as the card did not crash while power usage was limited to 310w to 340w only ! Limiting its boost clock under heavy loads not to reach the advertised 1800mhz boost We didnmany trouble shoot steps i even bought a newer higher PSU 1200w just to make sure its not the card fault and tried many benchmarks We ended up confirming the card cannot reach the 420w stock bios limit The card is clearly artifically power limited in some way thats beyond the vbios control ( already flashed the appropriate evga ftw3 ultra XOC bios for resizable bar support and 500w unlocked +119% ... the card still pulls waaaay less than expected power at 340w or so which is limiting the boost clocks under 1800mhz ) I have been troubleshooting over a week now with no better results
   

After all this frustration I sent the support my ultimatum conditional RMA :

1. requesting an upgrade to a newer card version ( 3090ti ) as they are newer and less prone to power issues ( i really care about the card performance and longevity as i do not want to upgrade my card and 24gb vram is the minimum required for my workload now )... i am paying lots of fees for customs and shipping while you suggested last time to send the waybill from your side which is appreciated 👏
   
2. In case you cannot replace with a newer card as i mentioned up, I requested a partial refund as well incase you want the card returned to be or kept as defective ( as this is the 3rd card from the same model recieved with inconsistent issues ) while i mentioned how much i paid for the card originally
   

The support replied today that the card is performing to nvidia spec of 350w as the 420w mentioned is considered an overclocking value ????? Why wouldn't i buy from nvidia 3090 directly then ? That card would performed to specs as needed ... evga cards should be enthusiast grade not just only confirming to work as per specs !!!!!
If anyone of EVGA management team can work this thing out as this is really shocking to hear from evga support 😔 ... i want the card to perform as expected with its original bios not just to have their spec aligned with nvidia
I have many vidoes and proofs ready to be shared of the issues of the cards i mentioned and i would like to have a solution asap as i am sick of diagnosis
 
Reddit post reference : reddit com/r/EVGA/comments/1i5li68/evga_rma_issues_3rd_rtx3090_ftw_3_ultra/