EVGA

Replacment screws

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Sigma_uk
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2016/09/23 04:01:25 (permalink)
Hello EVGA!
 
I recently bought an EK Waterblock for my 970, and decided to send the EVGA back-plate I bought with the card to a friend who also had the same card as me and accidentally sent him the screws from the original cooler.  I am in a position where I need to re-attach the original cooler so I can test the card in another system before beginning the RMA process.  I contacted my friend and he said that he would send the screws back the following day, but they have still not arrived nearly 2 weeks later.
 
I have no doubts that he has posted them as we have sent each other old hardware in the past.  So it is looking like they are lost in the mail somewhere.
Is it possible to buy the replacement screws, and if so at what cost ?
#1

4 Replies Related Threads
    the_Scarlet_one
    formerly Scarlet-tech
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    Re: Replacment screws 2016/09/23 04:35:22 (permalink)
    Depending on where you are will depend on how much postage will cost. I know some people complain because it is rather expensive to get the original screws.


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    #2
    Sigma_uk
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    Re: Replacment screws 2016/09/23 07:19:45 (permalink)
    I live in the UK.
    #3
    Sigma_uk
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    Re: Replacment screws 2016/10/21 10:48:11 (permalink)
    Many, many thanks to the people at EVGA.
    Took delivery today of my replacement card :D   Was really happy to see that you upgraded it to the SSC version.
    Your customer service is beyond reproach,  you listened, you understood, you communicated and you excelled, you have now become the ONLY company I will deal with for major hardware components in the future.
     
    Keep up the brilliant work.
    #4
    XrayMan
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    Re: Replacment screws 2016/10/22 00:59:48 (permalink)
    Sigma_uk
    Many, many thanks to the people at EVGA.
    Took delivery today of my replacement card :D   Was really happy to see that you upgraded it to the SSC version.
    Your customer service is beyond reproach,  you listened, you understood, you communicated and you excelled, you have now become the ONLY company I will deal with for major hardware components in the future.
     
    Keep up the brilliant work.




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