I note in your screen shot you're apparently somewhere in EU.  I speculate since you posted your PayPal account was debited that you're ok--Paypal( At least in USA TOS ) has a disclaimer they don't debit your linked account unless/until Merchant verifies transaction is successful/complete.  I've seen many many posts bemoaning a great slowdown in freight and multiple customs issues/delays due to the combinations of both the C19 Pandemic and Brexit changes; I wish you best of luck you're not caught in the affected group with your RMA.  From what I read in forums, EVGA EU is as overwhelmed as all other organizations trying to deal with the backlog of inquiries created by/related to above mentioned.  I've haven't done the advance cross ship option myself, but I'd suppose there should be an additional field indicating that security payment received in the myevga > myproducts page under that RMA'd product you can check to see if populated.  I've seen many examples in posts of EVGA US Tech's & Mod's helping out where they're able to fwd information and inquiries to EU counterparts; I'd email EVGA EU of your concern and be prepared in advance of high probability of a delayed response before you get an answer. GL! 

With the phone Support in Europe its Impossible to get Somebody in the Line .

Tryed it the Last 2 Weeks on different Times at the working hours and after 30 Minutes of waiting i Hang up the Call .

Got in contact with Mail and waiting now keeps going