EVGA, I really love your products. That was the reason I was waiting so long for my FTW3 card. You can discuss about if its a beauty or not but ok. What I can't understand is the really poor quality of the logo. It only is a thin (plastic?) plate glued to the frame. At unboxing one side the frame was a bit peeled off so I pushed it back. Now on day 3 I looked into my PC and both sides are peeled off. I think after one month the whole font will fall off.
 
It might be no big deal but if you remember that this is a 1000 EUR product I don't see the love I want to. There even isn't the FTW3 branded in because of cost reasons. I could live with that but if I have to push the plate back once a week that can't be the truth 
 

Agree, with the cost of these things that should not happen.

Mine hasnt started peeling yet, but damn that makes me wonder about pulling it off anyways and cutting a custom vinyl sticker for that location.  
Honestly the logo is the only thing on the card that looks like (removed).  The light bleed from all of the edges, the uneven lighting of the letters, etc.  I'd be happy if it fell off and I stuck something over that area instead.  
 
edit by Cool GTX removed per TOS - Inappropriate Language 

RivAngE
By the way I hope that these LEDs are controllable and not 100% on, right? The 2080ti has a small "FTW3" text on the right corner which is always lighted with a white LED, I hate that since i leave my PC open at night and I had to cover it with a black tape, the corner is black anyway so the tape is not noticeable.
 What about the 20-series FTW3 cards? Do they have any non-controllable LEDs?

I'm not infront of mine at the moment but from what I can tell, its just a group of LED's that illuminate the whole plastic shroud.  So if you turn them off or dim them, its all of them 
 

rv112
EVGA, I really love your products. That was the reason I was waiting so long for my FTW3 card. You can discuss about if its a beauty or not but ok. What I can't understand is the really poor quality of the logo. It only is a thin (plastic?) plate glued to the frame. At unboxing one side the frame was a bit peeled off so I pushed it back. Now on day 3 I looked into my PC and both sides are peeled off. I think after one month the whole font will fall off.
 
It might be no big deal but if you remember that this is a 1000 EUR product I don't see the love I want to. There even isn't the FTW3 branded in because of cost reasons. I could live with that but if I have to push the plate back once a week that can't be the truth 
 

Heat the strip with a blow drier and press it back on with some good pressure and hold for a few secs for it to cool. Should work. Heating up the adhesive so its sticky should work.

Cool GTX
@ rv112


Registered your Card ?


Have you contacted EVGA directly ?   https://www.evga.com/about/contactus/

It could be either an issue with the surface preparation or the adhesive that is not performing correctly

If its the plastic:
 
The plastic would not only have to be clean of any contamination; sometimes plastic needs special treatment for adhesives to achieve a good bond.
 
The type of plastic used would determine the extra steps required before the adhesive would bond as desired




Surface Treatment of Materials for Adhesive Bonding
ISBN  978-0-323-26435-8

Yes the card is registered and has 10 years warranty. No I didn't contact. What would they tell me? That I have to RMA. Lol no. Then I fix it my own. But this quality has to become better for that price. You see that the whole cover is made as cheap as possible.

Well that's embarrassing for EVGA.
Would not want to RMA as a customer or as a supplier for a sticker peeling off.
Personally i would use some heat to stick it back on as AHowes suggested before doing an RMA.
Maybe EVGA could provide some methods and guidance on how to best go about that?
 

Oh man, that sticker peeling just looks so sad. 

Cool GTX
 
Other members have mentioned switching to a different way of bonding the emblem

Just hope that doesn't void their warranty.  I would see if EVGA is ok with the different methods first on such expensive hardware.

I'm with you transdogmifier. But you have to remember that we all overpaied these cards so we can expect perfect quality. Now the materials look cheap and the card even holds together. 

AWK16
Quality of any EVGA product is very questionable and that comes from a person whom owns ton of EVGA GPU's and few M/B. Yes their support is decent but whether support is more important to U than quality???

In what way? Can you give more info?

GTXJackBauer

Cool GTX
 
Other members have mentioned switching to a different way of bonding the emblem

Just hope that doesn't void their warranty.  I would see if EVGA is ok with the different methods first on such expensive hardware.

Valid point

Source: https://www.pcworld.com/article/3313423/components-graphics/evga-geforce-rtx-2070-xc-review.html
 
I now have contacted EVGA support. They told me that I have to RMA the card. But I don't want to RMA the whole card so I have to deal with it and fix it by my own...

rv112
Source: https://www.pcworld.com/article/3313423/components-graphics/evga-geforce-rtx-2070-xc-review.html
 
I now have contacted EVGA support. They told me that I have to RMA the card. But I don't want to RMA the whole card so I have to deal with it and fix it by my own...

So I talked to CS a few days ago, they have a buffer in stock for defective cards for RMA. If you managed to get the advanced RMA package you can essentially have your new card overnight to you and have little to no down time in replacing it.

Otherwise just get a heat gun and super glue and fix it that way. That's what I'll be doing when I get my card

AHowes

rv112
Source: https://www.pcworld.com/article/3313423/components-graphics/evga-geforce-rtx-2070-xc-review.html
 
I now have contacted EVGA support. They told me that I have to RMA the card. But I don't want to RMA the whole card so I have to deal with it and fix it by my own...

That's stupid! Who'd want to spend money shipping it back for a loose label? And get a used card in return? Be a dumb move for a business to loose money paying for shipping both ways as well!

Does this sound fishy to anyone else?

Let's see if you fix it yourself you void warranty?

They should be sending everyone out a new label with better adhesive or just new better double sided tape.

No that's not stupid. That's how the system works. A company can't ask customers to fix a defective product themselves. That's why their only option is to offer an RMA. Find me one example of a manufacturer that ever offered a customer something else than an RMA when a product is defective, i'll be waiting