EVGA

Helpful ReplyProblem with Intel SGX cause my sound stop working....

Author
coolmistry
CLASSIFIED Member
  • Total Posts : 2502
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
2019/08/05 10:26:43 (permalink)
On sat night I have upgrade my new M.2 Samsung evo plus 500gb NVME install on to my MB and I got two m.2 NVME for top and bottom 250gb on my MB! I setup in BIOS to boot my Windows on New M.2 NVME and second M.2 for games. So went install fresh windows 10 and setup everything good! so I check in my event viewer notice their a Intel SGX AESM appear warning! When I install my sound driver for 3D core SoundBlaster on my MB and reboot Windows then my sound went stop suddenly can hear very low....not that loud. My volume always stay no change! I try figure out why and try disable Intel SGX AESM running in my Services and restart my windows and test my sound is back good normal sound. Why this cause my sound? I have not disable SGX in my BIOS but just my windows Services disable in my Intel SGX AESM.
Can I ask what is Intel SGX do?
Do I need this?
EDIT> Can I disable SGX in my BIOS?
 

Windows 11 Home 64bits up to Dated
i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#1
Sajin
EVGA Forum Moderator
  • Total Posts : 49181
  • Reward points : 0
  • Joined: 2010/06/07 21:11:51
  • Location: Texas, USA.
  • Status: offline
  • Ribbons : 199
coolmistry
CLASSIFIED Member
  • Total Posts : 2502
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Problem with Intel SGX cause my sound stop working.... 2019/08/05 14:01:08 (permalink)
Thanks Sajin yes I did read this early and not sure if I do need this! 
This warning from Event Viewer say 'AESMService: Platform Services initialization failed due to DAL error' Event ID 103.
Of course it latest update Intel SGX driver.
This was first time before bought new M.2 SSD 

Windows 11 Home 64bits up to Dated
i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#3
coolmistry
CLASSIFIED Member
  • Total Posts : 2502
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Problem with Intel SGX cause my sound stop working.... 2019/08/05 14:04:23 (permalink)
it is safe to uninstall and reinstall in my Device Manager?

Windows 11 Home 64bits up to Dated
i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#4
Sajin
EVGA Forum Moderator
  • Total Posts : 49181
  • Reward points : 0
  • Joined: 2010/06/07 21:11:51
  • Location: Texas, USA.
  • Status: offline
  • Ribbons : 199
Re: Problem with Intel SGX cause my sound stop working.... 2019/08/05 14:05:13 (permalink) ☄ Helpfulby coolmistry 2019/08/05 14:22:20
You can disable it as it really isn't needed.
#5
coolmistry
CLASSIFIED Member
  • Total Posts : 2502
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Problem with Intel SGX cause my sound stop working.... 2019/08/05 14:07:00 (permalink)
Yeah I thought so!! Thanks for telling me 
Everything is good here 

Windows 11 Home 64bits up to Dated
i9 11900K 5,275 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || 2 x Nvidia RTX 2080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3800mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#6
Sajin
EVGA Forum Moderator
  • Total Posts : 49181
  • Reward points : 0
  • Joined: 2010/06/07 21:11:51
  • Location: Texas, USA.
  • Status: offline
  • Ribbons : 199
Re: Problem with Intel SGX cause my sound stop working.... 2019/08/05 14:07:25 (permalink)

#7
goldencentury
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2019/08/16 16:35:06
  • Status: offline
  • Ribbons : 0
Re: Problem with Intel SGX cause my sound stop working.... 2019/08/16 16:58:30 (permalink)
Hello, I am a newbie/dummy- I am trying to play a 4k blu-ray (cyberlink power DVD 19) movie but there is a notice to install intel SGX,
anyway after I click on to install SGX, a notice comes up and reads -Does not support this platform or BIOS. My bois is set to software controlled.
I have the latest Pioneer 4k blu-ray drive/Coffee Lake cpu/asus Z370MB/64GB memory And yes I have updated to the latest Bios/
also i have updated the latest cyberlink patch.
updated my drivers for my evga 1050 HDCP 2.2 video card, and have updated my win 10 to version 1903 - - -
Can anybody please give me a step by step of the the hell I should/can do?
Thank you
#8
MelonGx
New Member
  • Total Posts : 75
  • Reward points : 0
  • Joined: 2017/08/11 03:35:09
  • Status: offline
  • Ribbons : 6
Re: Problem with Intel SGX cause my sound stop working.... 2019/08/16 22:40:05 (permalink) ☄ Helpfulby XrayMan 2019/08/30 23:49:30
goldencentury
Hello, I am a newbie/dummy- I am trying to play a 4k blu-ray (cyberlink power DVD 19) movie but there is a notice to install intel SGX,
anyway after I click on to install SGX, a notice comes up and reads -Does not support this platform or BIOS. My bois is set to software controlled.
I have the latest Pioneer 4k blu-ray drive/Coffee Lake cpu/asus Z370MB/64GB memory And yes I have updated to the latest Bios/
also i have updated the latest cyberlink patch.
updated my drivers for my evga 1050 HDCP 2.2 video card, and have updated my win 10 to version 1903 - - -
Can anybody please give me a step by step of the the hell I should/can do?
Thank you

Only iGPU supports 4K UHD BD playback.
So you should confirm your motherboard has an iGPU DP/HDMI output.
If your MB doesn't have it, exchange your MB.
For EVGA motherboards, Z370 Classified K & H370 Stinger has iGPU HDMI 2.0 output.

EVGA H370 Stinger / i7 9700T / 16GB 2667 / 256GB SSD + 1TB HDD / UHD630 / abee 150W DC-ATX / abee acubic S10
#9
Jump to:
  • Back to Mobile