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Power Supply shutting down my PC

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BrockPlaysFortnite
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2021/12/19 20:13:54 (permalink)
Hey guys this has been plaguing me for weeks and I think I finally have pinpointed the issue. My PC will randomly shutdown while gaming but only sometimes. It would go weeks sometimes without shutting down then other days shutdown back to back 4 times in a row as I loaded a game a couple minutes into the match. 
 
After a ton of troubleshooting I have finally found the culprit which is most likely the PSU. The reason it was not suspected was because it would work perfectly fine when stress testing no matter how long I left the stress test go. However, I downloaded a program called OCCT that has a specific PSU test and the moment I run that my PC restarts. I think it is from the built in protection on the PSU according to other threads on the internet talking about the OCCT test restarting PC's. To confirm this I ran both a CPU test (prime95) and GPU test (furmark) at the same time. The moment I hit go on Furmark after prime95 was running the PC did the exact same thing. 
 
The question now is, is the PSU broken or do I need more juice. I plugged all my components into a calculator and it says the most I would ever need should be 650w. The PSU I have is "EVGA SuperNOVA 850 Ga, 80 Plus Gold 850W, Fully Modular, ECO Mode" (amazon title)
 
my PC Specs are i9-10900k / 2080ti / z490e MOBO / 64gb RAM (16 x 4) / 3 NVME drives / 6 Corsair Fans / Kraken z53 / and an Internet Card. 
 
I got this PC built by Microcenter over a year ago with most of the parts coming from their recommendations. Didn't want to reorder the same PSU if its gonna have the same problem but not sure how to know what I can easily upgrade to without having to rewire stuff. 
 
 
#1

11 Replies Related Threads

    Sajin
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    Re: Power Supply shutting down my PC 2021/12/20 01:28:51 (permalink)
    Sounds like a broken psu to me. Looks like GA cables should be compatible with plenty of other evga psu’s... https://www.evga.com/supp...tails.aspx?faqid=59698
    #2
    aka_STEVE_b
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    Re: Power Supply shutting down my PC 2021/12/20 04:26:36 (permalink)
    They had some issues with the GA series units that required an updated one be made / exchanged - mostly because of the new 30xx series cards were showing the problem by their extreme need for juice.... 
    So sounds like yours is in definite need of an RMA .
     
    Have the issues with SuperNOVA GA series and RTX 3000 series cards been fixed? - EVGA Forums
     
    850GA + 3080 TI = over current? - EVGA Forums
     

    AMD RYZEN 9 5900X  12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
    #3
    BrockPlaysFortnite
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    Re: Power Supply shutting down my PC 2021/12/20 14:14:50 (permalink)
    Thank you, went into Microcenter and got the exact same PSU from them (they couldn't even find it for a while turns out it was in a pallet way above everything else cause they hadn't sold one in so long. The first guy assured us they didnt sell it anymore and I should just rewire everything with a new psu 🤦‍♂️) 
     
    Now OCCT is pushing 550 Watts no problem! Glad I finally fixed it it has been so frustrating trying to find what was causing the crash. 
    #4
    Irshaad777
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    Re: Power Supply shutting down my PC 2022/01/04 19:34:37 (permalink)
    I had the same issue when playing MSFS. The game generates power spiked which caused random shutdowns. I changed my psu to a larger capacity and the problem was resolved. 
    #5
    davyshoe
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    Re: Power Supply shutting down my PC 2022/01/09 21:26:41 (permalink)
    Back in the day when BF4 was just out my pc would shutdown why the game changed maps , thinking the pc can’t using that much power while maps change I changed out put in all my parts apart from the power supply then one day I just went I’ll try the power supply.
    Bought a evga 1200 on a whim and it fixed my gaming problems.
    Nothing would crash my pc apart from maps changing 😳
    #6
    Pwolfe121716
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    Re: Power Supply shutting down my PC 2022/01/11 06:19:57 (permalink)
    I remember during my first build I bought a used psu, before I knew much about computers.  I finally got all my parts and finished the build.  When I turned the pc on for the first time nothing happened.  Of course I panicked because I had no idea what happened.  I was not sure if I incorrectly installed something wrong.  After a few days of trial and error I found that the psu was dead.  It seems like people that thier computer randomly shuts off is because of the psu
    #7
    Subcultures10
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    Re: Power Supply shutting down my PC 2022/01/12 19:59:04 (permalink)
    Give her some more juice, keep her runnin' strong. No reason to get rid of it when it's not her problem. Goodluck my friend and happy tech'n

    Boo
    #8
    bbake516
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    Re: Power Supply shutting down my PC 2022/01/21 14:48:48 (permalink)
    Well, I will tell you that I had issues with my 850 GA where my games would drop down to around 2fps constantly. I RMA'd the 850 GA and they sent me another 850 GA. Had it less than a week and after about 10 hours of gaming the same issue popped up. Then today I turned on my PC, loaded up a game and roughly 10 seconds in the entire system shut down. These power supplies (850 GA) need to be recalled because there's a big issue with them. Now I'll have to wait another 2 days for EVGA to respond to my ticket.

    Issues on this PSU are all over the internet. Why they continue to sell them is baffling.
    #9
    Teletran
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    Re: Power Supply shutting down my PC 2022/01/22 01:42:36 (permalink)
    BrockPlaysFortnite
    Thank you, went into Microcenter and got the exact same PSU from them (they couldn't even find it for a while turns out it was in a pallet way above everything else cause they hadn't sold one in so long. The first guy assured us they didnt sell it anymore and I should just rewire everything with a new psu 🤦‍♂️) 
     
    Now OCCT is pushing 550 Watts no problem! Glad I finally fixed it it has been so frustrating trying to find what was causing the crash. 


    I'm so glad you figured it out.

    Thanks for giving everyone closure on this thread.

    Transform and roll out.
    #10
    barberb
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    Re: Power Supply shutting down my PC 2022/01/24 18:50:17 (permalink)
    I would suggest that you sue the company, or join the lawsuit that I have filed, regarding the deceptive business practices and defective products made by EVGA 

    drive.google.com/file/d/1fSlGp4sz6_3rQ4jOh4iNbNMYnhrI-ez_
    #11
    Renzarn
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    Re: Power Supply shutting down my PC 2022/03/10 07:05:34 (permalink)
    I've been running into a similar issue with a 850w G+ and a 12GB 3080 FTW3, both bought via a Newegg Shuffle deal.  Every so often while gaming I have it freeze then do a full reboot, even on not as demanding games like Final Fantasy 14 and Destiny 2.  Did see I was getting spikes of 400w on the GPU while playing Total War Warhammer III.  Ran the OCCT power test for an hour with no issue and plan to run it again for an extended period to see if that causes a fault.  Build is a i5-12600k/MSI Z690 Tommahawk DDR4/16GB Ram (4 x 4GB)/5 drives (2NVME, 2SSD, 1 HDD)/Kraken x61 with Kryonaut thermal paste along with the aforementioned PSU & GPU and no serious CPU overclocks.  
    #12
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