killuchen
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I've had my PW 2017 Nissan 370Z for only about a month now and I noticed What I thought was a water spot on the roof of my car when I went to pick up some coffee. I quickly grabbed my detail spray to try and get rid of it but nothing. I went and grab my clar bar and went at it for a couple minutes. Nothing.... What Should I do? Should I take it back to the dealer and have them repair it? 
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JGLuxe
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Re: Paint defect on my new car?
2017/07/02 12:15:05
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Take it back, I'm not sure how long they cover paint for, But it's fairly new so that shouldn't be a problem. Just avoid discussing things you've tried, They might try to blame you for it. Edit: From what I'm reading, They don't cover anything paint related... But it doesn't hurt to ask.
post edited by RushXTC - 2017/07/02 12:16:58
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killuchen
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Re: Paint defect on my new car?
2017/07/02 12:16:26
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RushXTC
Take it back, I'm not sure how long they cover paint for, But it's fairly new so that shouldn't be a problem. Just avoid discussing things you've tried, They might try to blame you for it.
That's what I'm going to do. I bought it May 16th.
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rjohnson11
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Re: Paint defect on my new car?
2017/07/02 12:47:58
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Yes take it back and also Google your state's laws regarding automotive sales. Some states have lemon laws and this may or may not apply.
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XrayMan
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Re: Paint defect on my new car?
2017/07/02 13:41:00
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My Affiliate Code: 8WEQVXMCJL Associate Code: VHKH33QN4W77V6A   
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Cool GTX
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Re: Paint defect on my new car?
2017/07/02 13:57:28
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Good luck, hope they can resolve this for you; keep us posted
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bill1024
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Re: Paint defect on my new car?
2017/07/02 19:38:58
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There wasn't any bird poo there was there?
Bird poo can etch a mark just like that into the paint.
Hard to get it out if that is what it is, depending how far into the clear coat it went.
Life is too short to carry a cheap pocket knife 
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killuchen
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Re: Paint defect on my new car?
2017/07/03 10:07:44
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bill1024
There wasn't any bird poo there was there?
Bird poo can etch a mark just like that into the paint.
Hard to get it out if that is what it is, depending how far into the clear coat it went.
I'm pretty sure it's not bird poo. I watch my car like a hawk and I carry tons of microfiber towels and a bottle of detail spray in the car lol. It's smooth to the touch to it might be under the clear coat. I called the Nissan service department this morning and they told me to bring it in whenever I'm off no appointment needed. I'm going to bring it in Wednesday so I'll keep you all updated. Thanks for all the help/suggestions!
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rjohnson11
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Re: Paint defect on my new car?
2017/07/03 10:12:42
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I hope my PM to you was helpful
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killuchen
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Re: Paint defect on my new car?
2017/07/03 10:15:32
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rjohnson11
I hope my PM to you was helpful
It was! Thank you so much! It gave me a piece of mind. I just hope the dealer doesn't try and blame the damage on me....
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notfordman
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Re: Paint defect on my new car?
2017/07/03 10:26:41
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I am interested in the outcome of your issue. I hope it is resolved properly. I can only see this getting worse with age.
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Athena
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Re: Paint defect on my new car?
2017/07/03 10:55:31
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rjohnson11
Yes take it back and also Google your state's laws regarding automotive sales. Some states have lemon laws and this may or may not apply.
Thinking a paint flaw is not going to be covered by that. My Focus has stalling motor, bad electrical issues, vibration in drive train, environmental controls do not work right and Sync radio often fails to work. Still not a lemon. There is however a class action suit against ford I am signed up with.
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gobstoppable
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Re: Paint defect on my new car?
2017/07/03 22:07:12
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If clay isn't doing anything then it's likely deeper then the clear coat
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Doubles
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Re: Paint defect on my new car?
2017/07/05 04:43:29
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It was probably user error 
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timbob27
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Re: Paint defect on my new car?
2017/07/06 12:52:44
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killuchen
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Re: Paint defect on my new car?
2017/07/20 06:48:20
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Sorry for the delayed update. Been too busy with work. I took the car to a closer dealership this morning and they took some pictures to email to corporate. I should hear back from them within a weeks time or less.
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wmmills
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Re: Paint defect on my new car?
2017/07/20 07:38:10
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It def looks like the gray primer under the color coat. Looks like the bot stopped spraying for a sec while the line moved maybe..... hard to say. They probably wont do anything for ya, but they wanted the picts to tell corporate so they have proof that a adjustment needs to be made to the line cause they don't want a avalanche of cars coming in with that. Matching paint is a royal pain.
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notfordman
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Re: Paint defect on my new car?
2017/07/20 09:21:51
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Thanks for the update. I hope they take care of you.
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Cool GTX
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Re: Paint defect on my new car?
2017/07/20 09:33:29
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notfordman
Thanks for the update. I hope they take care of you.
+1 
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killuchen
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Re: Paint defect on my new car?
2017/07/20 09:40:36
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wmmills
It def looks like the gray primer under the color coat. Looks like the bot stopped spraying for a sec while the line moved maybe..... hard to say. They probably wont do anything for ya, but they wanted the picts to tell corporate so they have proof that a adjustment needs to be made to the line cause they don't want a avalanche of cars coming in with that. Matching paint is a royal pain.
Why wouldn't they? It's a brand new car lol
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killuchen
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Re: Paint defect on my new car?
2017/08/03 08:36:35
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Update from Nissan. My car was approved to be repainted.
I'm glad that it's getting resolved but kind of bummed out that my brand new car needs a repaint :(.
For those of you that wanted an update!
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Athena
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Re: Paint defect on my new car?
2017/08/03 08:46:23
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Good for you!!
Thanks for the update.
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killuchen
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Re: Paint defect on my new car?
2017/08/03 09:56:00
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Athena
Good for you!!
Thanks for the update.
I'm sad about this. Will repainting the car devalue it? I hear it's hard to match pearl white paint.
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Cool GTX
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Re: Paint defect on my new car?
2017/08/03 10:16:27
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Maybe ask the dealer to trade you into another new car ? You may have to pay for miles used.
A) Just mention that you do not want the hassle of being without your car. --> are they providing you with an equivalent car while yours is in shop ?
B) That over-spray or any paint variation will not be acceptable.
C) Know the lemon law for your state
Nothing to loose in asking or ask the Zone office to allow you to swap out for a modest $0.30/mile ? (seems to be the common lease overcharge)
Keep receipts, without an accident involved - not sure how value may be impacted
Good luck in however you choose to pursue this.
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killuchen
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Re: Paint defect on my new car?
2017/08/03 10:18:50
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Cool GTX
Maybe ask the dealer to trade you into another new car ? You may have to pay for miles used.
A) Just mention that you do not want the hassle of being without your car. --> are they providing you with an equivalent car while yours is in shop ?
B) That over-spray or any paint variation will not be acceptable.
C) Know the lemon law for your state
Nothing to loose in asking or ask the Zone office to allow you to swap out for a modest $0.30/mile ? (seems to be the common lease overcharge)
Keep receipts, without an accident involved - not sure how value may be impacted
Good luck in however you choose to pursue this.
Yes, they are giving me a loaner same car but in yellow while mine is in the shop. You think it's possible to get a new car and I pay for miles? I have 3.7k miles on it.
post edited by killuchen - 2017/08/03 11:22:37
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Sajin
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Re: Paint defect on my new car?
2017/08/03 10:20:47
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killuchen
Update from Nissan. My car was approved to be repainted.
I'm glad that it's getting resolved but kind of bummed out that my brand new car needs a repaint :(.
For those of you that wanted an update!
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Doubles
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Re: Paint defect on my new car?
2017/08/04 06:17:17
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At least they were willing to fix it for free It shouldn't devalue the car at all unless there's still a noticeable difference in the paint in which case I would continue to pester them about it.
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Stephenk291
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Re: Paint defect on my new car?
2017/08/04 07:39:40
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killuchen
Cool GTX
Maybe ask the dealer to trade you into another new car ? You may have to pay for miles used.
A) Just mention that you do not want the hassle of being without your car. --> are they providing you with an equivalent car while yours is in shop ?
B) That over-spray or any paint variation will not be acceptable.
C) Know the lemon law for your state
Nothing to loose in asking or ask the Zone office to allow you to swap out for a modest $0.30/mile ? (seems to be the common lease overcharge)
Keep receipts, without an accident involved - not sure how value may be impacted
Good luck in however you choose to pursue this.
Yes, they are giving me a loaner same car but in yellow while mine is in the shop. You think it's possible to get a new car and I pay for miles? I have 3.7k miles on it.
You could ask but I highly doubt they're going to give you a new car due to a paint defect they're covering for you. Hell they fight people tooth and nail over lemon law stuff, be happy they even covered the paint issue, I've seen dealerships balk at less.
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killuchen
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Re: Paint defect on my new car?
2017/08/05 06:22:35
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Stephenk291
killuchen
Cool GTX
Maybe ask the dealer to trade you into another new car ? You may have to pay for miles used.
A) Just mention that you do not want the hassle of being without your car. --> are they providing you with an equivalent car while yours is in shop ?
B) That over-spray or any paint variation will not be acceptable.
C) Know the lemon law for your state
Nothing to loose in asking or ask the Zone office to allow you to swap out for a modest $0.30/mile ? (seems to be the common lease overcharge)
Keep receipts, without an accident involved - not sure how value may be impacted
Good luck in however you choose to pursue this.
Yes, they are giving me a loaner same car but in yellow while mine is in the shop. You think it's possible to get a new car and I pay for miles? I have 3.7k miles on it.
You could ask but I highly doubt they're going to give you a new car due to a paint defect they're covering for you. Hell they fight people tooth and nail over lemon law stuff, be happy they even covered the paint issue, I've seen dealerships balk at less.
Seriously? If it was a QC issue why wouldn't dealerships fix the issues? That's crazy
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miscbyproduct
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Re: Paint defect on my new car?
2017/08/06 09:21:20
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Doubles
At least they were willing to fix it for free
It shouldn't devalue the car at all unless there's still a noticeable difference in the paint in which case I would continue to pester them about it.
i THINK it will. it will appear in the maint records and likely raise a eye brow when come time for sale or trade in who wouldn't be concerned about a re-paint job on a brand new car? call ins co and ask them how it effects nada value. ALSO, is it going to be a full re-paint or just the affected area (likely just roof)? what gaurantee get against peeling and fading i a couple/3 yrs down the road?
post edited by miscbyproduct - 2017/08/06 09:25:33
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