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Odd EVGA 1070 Problems

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JohnFlakes
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2019/07/23 21:43:04 (permalink)
Having some unusual issues on my EVGA 1070 that randomly showed up a bit less than 2 weeks ago. At first it was a freeze with a the screen covered in pink/green squares, but every subsequent freeze just showed the normal screen.
 
I thought i had it fixed via a DDU uninstall/update of the 431.36 drivers as it had not frozen for about 10 days, but it recently started up again. I recently did the same DDU uninstall/update to the 431.60 drivers.
 
The driver seems to work fine but during the installation my screen had turned a green tint during the install, and then black screened after the install for several minutes until i decided to restart the pc.
 
The only one thing i've noticed that most if not all the freezes have in common is it's very frequently right after i tab in or out of a running game. These games are all running on windowed screen mode.
 
I asked around and was told that it may be possible the GPU might have some issues with one of the vram chips, but before i commit to trying for a RMA i'd like a second, or third opinion on it.
#1

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    Sajin
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    Re: Odd EVGA 1070 Problems 2019/07/24 09:29:01 (permalink)
    What are your full system specs? What is the make/model/age of your psu? Are you using a display port cable? If yes, is it vesa certified? Have you tried to underclock the memory on your card with msi afterburner to max negative values to see if that helps resolve the issue? Have you tried to revert to the older drivers you were running 2 weeks ago?
    #2
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/24 18:31:51 (permalink)
    Sajin
    What are your full system specs? What is the make/model/age of your psu? Are you using a display port cable? If yes, is it vesa certified? Have you tried to underclock the memory on your card with msi afterburner to max negative values to see if that helps resolve the issue? Have you tried to revert to the older drivers you were running 2 weeks ago?


    Specs:
    6600k running stock
    16gb Adata Ram at 2133mhz i believe
    GTX 1070 Black Edition at stock
    Power Supply: FSP 500w Mini ITX 80+ Gold. It's about 3 years old.
     
    I'm using a HDMI cable
     
    I haven't tried underclocking my card yet as i haven't been able to reliably trigger issues to happen frequently enough
     
    I've had the same problem on older drivers from the previous couple months but i haven't tested a much older driver such as one from last year yet.
     
    A week back i ran a battery of various tests such as furmark/prime95/memtest for what had been recommended to me from others i had asked and was unable to find any problems but there clearly is something going on.
     
    post edited by JohnFlakes - 2019/07/24 18:38:59
    #3
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/07/24 19:08:55 (permalink)
    Let us know if underclocking the card helps or not.
    #4
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/24 22:01:13 (permalink)
    I had a recent freeze during a game loading screen without tabbing in/out. I'm currently running games with afterburner and the memory clock with a -502 underclock, which seems to be the maximum. I'll comment back in a few days unless it crashes before then.
    #5
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/07/24 22:27:28 (permalink)
    JohnFlakes
    I'll comment back in a few days unless it crashes before then.


    #6
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/25 20:45:31 (permalink)
    Sajin
    JohnFlakes
    I'll comment back in a few days unless it crashes before then.




    Well that did not last very long unfortunately. Despite max memory underclock, it froze within a couple minutes after launching Battlefield 5 in the main menu. Out of curiosity i'm going to test core clock and power limit as well. I have yet to freeze without any game running though, if that's meaningful.
    post edited by JohnFlakes - 2019/07/25 20:47:34
    #7
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/07/26 02:04:40 (permalink)
    Keep me posted.
    #8
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/26 20:53:20 (permalink)
    Sajin
    Keep me posted.

    200 underclock to core clock in addition to the 500 memory underclock and it still froze. I've started to notice the pattern to the freezing though. It seems to happen frequently with game loading screens.
    #9
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/07/26 21:00:03 (permalink)
    Time to give some older drivers from a year ago a shot.
    #10
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/27 11:13:07 (permalink)
    Sajin
    Time to give some older drivers from a year ago a shot.

    So far cutting power limit to 90% in addition to max core/memory clock underclock has resulted in no freezing since. Would take a fair bit more time to confirm though. Will report in a few days or until next freeze. If it doesn't freeze again i think it confirms gpu is the cause, as this is exactly what i needed to do with my last gtx 1070 which had freezing issues and ended up having to be RMA'd for this one.
    post edited by JohnFlakes - 2019/07/27 11:17:33
    #11
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/07/27 17:53:32 (permalink)
    Sounds good.
    #12
    HeavyHemi
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    Re: Odd EVGA 1070 Problems 2019/07/27 18:22:44 (permalink)
    JohnFlakes
    Sajin
    Time to give some older drivers from a year ago a shot.

    So far cutting power limit to 90% in addition to max core/memory clock underclock has resulted in no freezing since. Would take a fair bit more time to confirm though. Will report in a few days or until next freeze. If it doesn't freeze again i think it confirms gpu is the cause, as this is exactly what i needed to do with my last gtx 1070 which had freezing issues and ended up having to be RMA'd for this one.




    Two cards with identical issues that work when you basically cut the GPU power draw by half. I'm leaning more toward a PSU issue if you actually have two GPU's with identical failure modes on the same system.

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    #13
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/27 20:08:12 (permalink)
    HeavyHemi
    JohnFlakes
    Sajin
    Time to give some older drivers from a year ago a shot.

    So far cutting power limit to 90% in addition to max core/memory clock underclock has resulted in no freezing since. Would take a fair bit more time to confirm though. Will report in a few days or until next freeze. If it doesn't freeze again i think it confirms gpu is the cause, as this is exactly what i needed to do with my last gtx 1070 which had freezing issues and ended up having to be RMA'd for this one.




    Two cards with identical issues that work when you basically cut the GPU power draw by half. I'm leaning more toward a PSU issue if you actually have two GPU's with identical failure modes on the same system.



    You'd think so but once i replaced the original GTX 1070 i could actually run it at full power. I'd figure if the PSU was the cause replacing the first 1070 wouldn't have done anything. Maybe it's possible the PSU is somehow causing the GPU to be degraded faster? although this one did last 2 years before any hint of troubles. One of the first things i tested was a possible PSU issue, insufficient power and such. I was asked to run furmark+prime95 simultaneously for about 15m, and somehow that went off without a hitch. It could possible but i figure it could just be coincidence.
    post edited by JohnFlakes - 2019/07/27 21:12:31
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    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/27 21:18:11 (permalink)
    Sajin
    Sounds good.

    Okay well, after my 5th or 6th game startup of the day it freezes before i even hit the main menu despite the underclocks. Wonder what the odds this is somehow caused by windows 10 1903, unfortunately unable to revert to previous build.
    post edited by JohnFlakes - 2019/07/27 21:22:35
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    Sajin
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    Re: Odd EVGA 1070 Problems 2019/07/28 13:02:32 (permalink)
    I doubt windows is the issue.
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    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/28 15:13:24 (permalink)
    Sajin
    I doubt windows is the issue.



    For the sake of it i ran more memtest only for it to find zero errors again. If reverting to the old 416.94 driver from November 2018 does not resolve the issues i think it's safe to say there's some unfix-able GPU hardware issue that i will have no choice but to RMA. Only other grasp at straws type possibility i can think of vram is somehow overheating despite the GPU core not actually getting hot.
    #17
    wmmills
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    Re: Odd EVGA 1070 Problems 2019/07/28 18:48:08 (permalink)
    JohnFlakes
    Sajin
    I doubt windows is the issue.



    For the sake of it i ran more memtest only for it to find zero errors again. If reverting to the old 416.94 driver from November 2018 does not resolve the issues i think it's safe to say there's some unfix-able GPU hardware issue that i will have no choice but to RMA. Only other grasp at straws type possibility i can think of vram is somehow overheating despite the GPU core not actually getting hot.


    Judging by your first post id say its the vram on the card is the issue. The colored squares you saw is pretty standard thing to happen when vram has issues. Although, you could be on to something with the vram maybe getting warm enough to error out after a long period of use if its all being loaded up and used the whole time. Benchmarks don't typically do that, which may explain why it passed them. If that's the case, the only thing you can do is pull the cooler and see how the plate/heatsink are sitting on the vram slabs and if its making good contact with the TIM pads. If they don't look like they've been squished pretty good on each one then that's probably your issue. The heat over time may have damaged the vram enough to make it error. That's not your fault, it would be a manufacturing defect and need to be RMA'ed. I sincerely wish you the best of luck with it and lets hope were wrong.

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    #18
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/30 22:39:40 (permalink)
    Not sure how familiar people are with Battlefield V but for whatever reason moving around through the menu, especially the Tides of War weekly rewards seems to trigger a freeze surprisingly often. Even froze at 70% power limit in addition to the max underclocks.Trying the absolute maximum underclock, 50% power limit, and 400/500 core and memory underclocks although i'm pretty sure it won't do anything.
    post edited by JohnFlakes - 2019/07/30 23:02:39
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    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/31 21:12:42 (permalink)
    Sajin
    I doubt windows is the issue.


    Well, the 50% power limit + max downclocks didn't work, so i ddu'd to get the install of the old 416 drivers. This time when i installed it my screen was tinted black and white, more towards the white shade, until i restarted the pc. I get the feeling this isn't going to work and my only choice is to see if EVGA will RMA this card.
    #20
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/07/31 21:16:17 (permalink)
    Another thing you could do before rma'ing the card would be to test the card in another pc to see if you can replicate the issue in another pc.
    #21
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/31 21:23:45 (permalink)
    Sajin
    Another thing you could do before rma'ing the card would be to test the card in another pc to see if you can replicate the issue in another pc.



    Unfortunately i don't have another PC that i can test this out on. All i have else is a laptop. Anyways 416 drivers froze pretty quickly on loading again. Ended up just reinstalling current drivers without DDU just for the sake of it. No grey/green/black screen issues during the install, but probably a coincidence.
    post edited by JohnFlakes - 2019/07/31 21:29:19
    #22
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/07/31 21:28:24 (permalink)
    Let us know how the rma goes.
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    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/07/31 21:40:02 (permalink)
    Sajin
    Let us know how the rma goes.

    Had to send a support ticket in first but will see how it goes.
    #24
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/09/12 14:21:16 (permalink)
    Finally got to sending it in last week. Card arrived at EVGA on about noon on 9/10. Replacement still seems to be pending though. On another note i've been running the same PC on a older GPU and so far has not frozen in the 7 or so days. Feels likely that the GPU in question was the part responsible.
    post edited by JohnFlakes - 2019/09/12 14:30:28
    #25
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/09/12 16:32:04 (permalink)
    Thanks for the update.
    #26
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/09/14 15:10:36 (permalink)
    Got the new card installed. Seems they replaced my 1070 with a 2060. I guess the two are fairly similar performance-wise. Now i just need to use the card and see how it goes. I imagine it should be without freezing seeing as how i went over a week without freezing after removing the 1070 but with computers i really can never say anything with 100% confidence, and I've had some extraordinarily bad luck with computer parts before.
    #27
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/09/14 16:00:29 (permalink)
    Thanks for the update again.
    #28
    JohnFlakes
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    Re: Odd EVGA 1070 Problems 2019/09/24 18:56:57 (permalink)
    Probably the last update, almost a week and a half of using the new gpu and it hasn't frozen once. I think that confirms that the old 1070 was the source of the freezing. What are the odds though, only 2 hardware issues in this PC have been 2 gtx 1070's freezing in different ways.
    #29
    Sajin
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    Re: Odd EVGA 1070 Problems 2019/09/24 20:35:28 (permalink)

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