Hi, just bought the card and to my surprise the fan on the radiator is constantly running at full speed which is very loud and distracting even when the GPU is idling at 28C.

I can control the blower fan on the card using afterburner, precision x but not the radiator fan. I've looked around on the forums here and others have mentioned it too but I'm not any clearer on whether this is a fault or the way the card is meant to operate.

Can somebody help me with this as I really can't stand the noise levels when the PC is idling.

Thanks.

bcavnaugh
I use a separate Fan Controller to manage the Fan(s) on the radiator.
The radiator is not controlled by the same Fan controller as the Blower Fan.
You can also use a Fan Header on your Motherboard if you have a free one that is.

+1
 
That is they way they are designed to work. 
 
Some have chosen to replace the stock fans with slower quieter designs, others fan controllers or use appropriate MB fan header.

 

bash1987
Is that the way it is supposed to work though?

If I connect the radiator fan to the motherboard there is no way for me to control the fan speed according to the GPU temp. The installation manual instructs that the radiator fan is connected to the GPU. It doesn't say that it should be connected to the mobo. I guess what I'm trying to find out is, if I connect the fan to the card, as instructed, is the fan supposed to be at a constant full speed without any way to control it? Is there fan speed not managed automatically via the GPU according to temps?
 

 
 
Only the squirrel fan can be controlled, either through the default fan settings on the card, or by using PrecisionX. The pump and radiator fan will run at a constant speed.
 
http://forums.evga.com/EVGA-Hybrid-980980TiTITANX-Loudness-level-m2354643.aspx
 

Thanks, I've been looking into this a bit more and I'm still a bit confused. So many reviews on Amazon and other places for the hybrid state that the card runs extremely quite, I don't see how this is possible if you've got a 2000RPM fan running constantly at full speed, hardly anybody mentions that they have had to swap the stock fan or connect it the mobo. Also Hardware Canucks review of the card states that the fan cools the radiator based on water temperature, it doesn't mention anything about the fan being at full speed constantly. What you said about the 2 pins on the fan connector makes sense but I just don't understand how so many are reporting this thing as quiet when it is anything but.

I've tried to PM EVGA Jacob to get his attention to this issue but it appears that I don't have PM privileges yet. Please can an EVGA employee chime in and set my mind at rest?

Thanks again, I'm still concerned as to why there seems to be so much conflicting information out there.

On the following thread post number #27 EVGA Jacob says the following:

"The radiator fanspeed is dynamic depending on the liquid temperature."


http:// www. overclock.net/t/1558890/youtube-evga-gtx-980-ti-hybrid-review-updated

I would appreciate if EVGA Jacob can explain this.

Sajin

bash1987
Thanks again, I'm still concerned as to why there seems to be so much conflicting information out there.

On the following thread post number #27 EVGA Jacob says the following:

"The radiator fanspeed is dynamic depending on the liquid temperature."


http:// www. overclock.net/t/1558890/youtube-evga-gtx-980-ti-hybrid-review-updated

I would appreciate if EVGA Jacob can explain this.

Sounds like your cards radiator fan isn't working like it should. Dynamic means it should adjust its speed.

Possibly, I would like an offical EVGA response to clear up this matter up, whether the radiator fan speed is dynamic or not. I would appreciate if somebody can PM EVGA Jacob to bring this thread to his attention. I don't seem to have PM privileges on my account.

.

Sajin

bash1987
Thanks again, I'm still concerned as to why there seems to be so much conflicting information out there.

On the following thread post number #27 EVGA Jacob says the following:

"The radiator fanspeed is dynamic depending on the liquid temperature."


http:// www. overclock.net/t/1558890/youtube-evga-gtx-980-ti-hybrid-review-updated

I would appreciate if EVGA Jacob can explain this.

Sounds like your cards radiator fan isn't working like it should. Dynamic means it should adjust its speed.

This ^^^^^  I have 2 hybrid cards and, rad fans should be dynamic .
they go up with temps. you might have a bad card   RMA it
 

Cool GTX

bash1987

Sajin

bash1987
Thanks again, I'm still concerned as to why there seems to be so much conflicting information out there.

On the following thread post number #27 EVGA Jacob says the following:

"The radiator fanspeed is dynamic depending on the liquid temperature."


http:// www. overclock.net/t/1558890/youtube-evga-gtx-980-ti-hybrid-review-updated

I would appreciate if EVGA Jacob can explain this.

Sounds like your cards radiator fan isn't working like it should. Dynamic means it should adjust its speed.

Possibly, I would like an offical EVGA response to clear up this matter up, whether the radiator fan speed is dynamic or not. I would appreciate if somebody can PM EVGA Jacob to bring this thread to his attention. I don't seem to have PM privileges on my account.

PM sent to EVGA_JacobF asking for official reply to this question.

Thank you.
 

The radiator fan is supposed to run at 100% speed at all times, as it's being fed a constant 12v.
Only the GPU fan can be controlled by Precision X.

If you want to reduce the speed of the radiator fan, you will have to connect it to a fan-controller,
or one of your motherboard's 3-pin or 4-pin fan connectors.
 
 
I got an adapter like this to keep my two Titan X Hybrid radiator fans at a constant 5v:
http://www.amazon.com/Zalman-ZM-MC1-Multi-connector-Add-Fan/dp/B000FAKUE6

(the two white connectors will give you 5v)

Instead of waiting for a reply why not just give them a call and ask? http://www.evga.com/about/contactus/

bash1987

Sajin
Instead of waiting for a reply why not just give them a call and ask? 

I could and I probably will, if I don't get a response here, however I really shouldn't have to. I've taken the time to go through all of this on an official EVGA forum to ask for assistance and product support and you would expect to recieve that here. Also I'm sure there are others who would also like to know EVGA's position on this as it appears that i'm not the only one who is confused about this.

Ok, have fun waiting for a reply. If you called and asked then you could post back and let us know.

i dont think mine are running fans at 100%. i had my nf-f12 fans running off the on board fan header. i couldnt hear them. when i connect the same fans to my mobo fan header and set it to 100% i can clearly hear them. so it would make me think that the cards header really isnt pushing 100% power to the fans.

Ok,an update, since the EVGA reps here are not responding to this thread, which is slightly concerning in itself, i took it upon myself to email customer support and to then telephone them.

 
Here are my findings:
 
Below is the transcript of the emails sent to EVGA support:
 

 
Hi, 
 
i have recently purchased this card and i have noticed that the radiator fan is constantly running at full speed regardless of GPU load or temperature. The card is advertised as being quiet but for me this isn't the case as the supplied fan is running at full 2000rmp. I don't know if i have a faulty card or not. I have created the following thread on the EVGA support forums detailing my findings and asking for clarification as to whether the radiator fan speed is constant or dynamic as advertised online in multiple places. I have requested that an EVGA tech team member clarify this for me on the thread however none have done so and neither have they participated in the thread whilst being active on others, so i do get the feeling i am being ignored. You will find the link for the thread below. Please can somebody look into this and advise?
 

 
Thanks 
 

 

 
Dear Sir,

thanks for your mail. According to the trouble with the fans of your card you can try to fix it with our tool precision X, the second way can also be the change of this fans with new one if you are able to do that and if we have it on our stock and the last solution will only be the replacement of the whole card.
Please, let inform us later about the case
 

 

 Hi, thanks for your prompt reply. I have already tried precision x but it only controls the squirrel/blower fan on the card, the radiator fan card can not be manually controlled. I have also tried replacement 3rd party fans and they also run at 100% when connected to the GPU. What I would like to know is, does the radiator fan on the card change speed according to the GPU temperature or is it supposed to run at 100% at all times?
Thanks

 

 Hello,
thank you for your email. If the warranty on this product is still valid, we can replace it via RMA.
To use this service, please first create an account with us,
( …you can do that here:  )
then register the serial number of the product,
( ...here:  )
and upload the invoice.
( ...here:  )
Once you have an account registered, contact us here at Customer Service (  ). We will open a Support-Ticket for this case and help you to submit an RMA request to replace the faulty product. (Be sure to include the registered email address and/or the product's serial number).
Best regards,

 

 The product is just over one week old, do I return it to the retailer in the UK or EVGA directly? 
Plus, my question has not been answered, I don't want to go through the hassle of returning the card only for the problem to be present on the replacement card. Is the radiator's fan speed dynamic  based on GPU temperature? I.e does the fan spin faster when the card is running hotter and slower when the card is cooler? I would appreciate if I can have an answer for this question.
Note: I am referring to the radiator fan boy the blower fan on the card itself.
Thanks.

 

 Hello,

thank you for your email. Pending the warranty terms of the retailer, you should have the option of RMA with them or you can process an RMA with us. The fans generally have different settings, which can be changed by use of our software Precision X. But if you have not made any changes to the settings, the fans' performance will increase with the increased activity of the GPU to keep it cool.

Regards,

 

 The following link details my attempt to get an answer to this question but to no avail so far.

It has already been established that the precision x software doesn't control radiator fan settings only the fan on the card itself. It has also been established that there is no way to manually control the radiator fan. So just to be clear, is EVGA's position that the radiator fan speed adjusts automatically based on GPU load and is not supposed not run constantly at 100% regardless of load? I would just like to be clear as to how the card is supposed to operate so that I can be sure that the replacement card will not be the same.

 

Dear Sir,

thanks for your mail. Concerning your request, we can inform you that all our RMA products are fully testen and controlled before we send them to customer, therefore we do not understand which extra confirmation you want us to give for an RMA card we could send you.

Yours sincerely.
 

 
Since i wasn't getting very far with email support due to the agents not fully understanding that there isn't any way to control the radiator fan through precision x i decided to call them instead.
 
The tech agent on the phone explained that the radiator fan speed is dynamic based on GPU load and that only the blower fan on the card itself can be controlled through software. That in this particular case an RMA is recommended since it is likely due to hardware failure.
 
So going by the above, the radiator fan is not supposed to run at a constant speed according to EVGA tech, supporting EVGA Jacob's statement on the overclockers website. There must be a bad batch of cards and judging by the responses here a lot of you are effected too.
 
I personally will be returning my card to the retailer i have purchased it from.

Puddles.
So *scratchhead* just to clarify, the Radiator Fan is meant to be dynamic and not run at a constant speed?  
 
I've owned this card since December and the Rad fan has been the loudest fan in my case since day one, annoyingly so, but just accepted that this is the norm for the Hybrid. 

According to what EVGA support told me over the phone and the above quoted statements by EVGA Jacob and certain review sites, the radiator fan speed is supposed to be dynamic and not constant. I personally have never had a  card as loud as the hybrid was at idle, it was annoying to say the least.
 
I have since RMA'd my card to the retailer i bought it from and have had a full refund issued. I opted not to get a replacement as so many here are also reporting the same issue but believe it to be the norm. Another reason for not going for a replacement was due to EVGA's service here. This thread has been ignored by them from day one even though i requested for official input from them which to me indicates that there is some substance to this.  
 
I think EVGA find themselves between a rock and a hard place with this. On the one hand you have many people here stating that the radiator fan speed is supposed to be constantly running at the same speed and on the other hand you have EVGA are advertising the card with dynamic radiator fan speed. Are all of our cards faulty or has the product been advertised incorrectly? I haven't yet purchased a replacement card however i will not be going for the EVGA hybrid again.
 
My advice is; if your unhappy with the loud fan and it's constant speed to call EVGA support, they will tell you it is a fault and to have it returned to them.